Holiday Inn Express New Orleans East by IHG
A New Orleans East stop featuring generous suites, southern-style breakfast, and easy highway access.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Holiday Inn Express New Orleans East offers large rooms, multi-bedroom suites, and quick access to eastern New Orleans and the Audubon Louisiana Nature Center. Guests appreciate the generous complimentary breakfast buffet and ample electronics plug-ins throughout the rooms. However, some visitors encounter maintenance and housekeeping issues, such as slow-draining bathtubs and dirty linens. It serves well as a practical base for road-trippers rather than tourists wanting to stay downtown. 1614815
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the generous room sizes, particularly highlighting two-bedroom suites with private bathrooms and plenty of plug-ins for electronics. 16
- The complimentary breakfast bar earns uniform praise for its generous spread of southern-style hot buffet and continental options. 8169
- Guests also regularly note reliable hot water and friendly front desk assistance during check-in. drawn from the full read
The catch
- While many travelers enjoy plush beds with soft sheets and quiet rest, others reported arriving to dirty bed linens. drawn from the full read
- Several visitors found the staff friendly and attentive, but others experienced unhelpful service when reporting slow-draining tubs and cleaning issues. drawn from the full read
Who it's for
- — Road-trippers needing convenient highway access
- — Families wanting spacious multi-bedroom suites
- — Travelers looking for a complimentary hot breakfast
Skip it if
- — Visitors wanting to walk to downtown or French Quarter attractions
- — Guests sensitive to housekeeping and maintenance oversights
Seen on camera
14 moments · 4 videos · Holiday Inn Express New Orleans East by IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Located strategically to give you easy access to the best of Louisiana, this hotel ensures that your journey is as smoot…”
youtube.com1:34“The hotel is located in New Orleans East, which is a bit of a drive from the main tourist hubs.”
youtube.com0:11“If you are looking for local thrills, Six Flags New Orleans is very close by at just 2.5 km. It is a great base for thos…”
youtube.com0:23“The 87 guest rooms are well equipped for convenience. You'll find a refrigerator, microwave, desk, and coffee maker in y…”
youtube.com0:33“Contactless check-in is also an option for a smoother arrival.”
youtube.com1:22“As you arrive, you'll find that check-in is a seamless and welcoming process with rooms ready for you to settle in from…”
youtube.com0:38“The check-in process is smooth with a 24-hour reception available whenever you arrive.”
youtube.com0:18“I loved that a complimentary American buffet breakfast is included with your stay.”
youtube.com0:50“One of the best value adds here is the included complimentary breakfast. You can choose between a buffet or a continenta…”
youtube.com0:43“The location is quite convenient if you need shopping with the Carolyn Park Shopping Center just 880 m away.”
youtube.com1:20“Stay connected with free Wi-Fi available throughout the hotel, including inside your guest room. This is a reliable perk…”
youtube.com1:25“Overall, this hotel offers great value for families and those visiting the eastern side of the city.”
youtube.com1:42“The bartenders here are seriously the best, so friendly and always ready to make your evening feel special.”
youtube.com1:00“And of course, because it is Holiday Inn Express, you are getting all those essentials you love, like delicious breakfas…”
youtube.com1:40Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
85Nothing quotable yet on this one — the score leans on the rest of the coverage.
Food
93Location
74Noise
87- “Rooms feature multiple plug-ins and beds with plush pillows. A complimentary breakfast bar serves daily. Best for road-trippers, less so for anyone relying on the elevator.” 16
Room
82Service
86Bed & Sleep
83Value
82- “Overall, this hotel offers great value for families and those visiting the eastern side of the city.” 81:42
Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Holiday Inn Express New Orleans East by IHG and the 39 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 2 points above the modest median of 82, across 404 hotels in the same bracket. In New Orleans it sits 2 points above the local median of 82.
- This hotel
- 84
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 44 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The beds were comfortable, there was hot water even with a conference happening at the hotel, and the staff was amazing.” 10
- “The rooms are awesome with a lot space and great staff.” 14
- “My only complaint is that I would get calls very early, waking us up kind of early, trying to get me to come down for a presentation that was not a requirement of just booking a hotel (not a promo deal) nor was that anything that I agreed to do, so that was annoying.” 14
- “The staff was friendly, professional, and always willing to help with any questions or requests.” 14
- “I loved how nice and clean the resort was and the staff made my stay very enjoyable.” 14
- “Staff is fantastic! Greeted us with NOLO flair.” 14
- “Contactless check-in is also an option for a smoother arrival.” On camera81:22
- “The valet took care of us immediately and the front desk made us feel like VIP after an upgrade in our room along with information on the area.” 14
- “As you arrive, you'll find that check-in is a seamless and welcoming process with rooms ready for you to settle in from 3:00 p.m. onwards.” On camera30:38
- “The check-in process is smooth with a 24-hour reception available whenever you arrive.” On camera90:18
- “Polite staff however no real action to address member needs or concerns.” 14
- “You can sip on an expertly crafted cocktail, choose from a selection of fine wines, or simply enjoy a refreshing beer while mingling with other travelers. Our friendly staff is always on hand to ensure your evening is smooth and memorable.” 1
- “The service was amazing from the door staff to the desk clerks. I was never told no that it could not be done.” 14
- “Dirty sheets, poor plumbing and unattentive staff.” 14
- “Staff was very friendly and helpful.” 14
- “Valet had my car smelling like marajuana.” 14
- “The bartenders here are seriously the best, so friendly and always ready to make your evening feel special.” On camera151:00
- “The location was convenient and close to local attractions, restaurants, and shopping.” 14
- “Located strategically to give you easy access to the best of Louisiana, this hotel ensures that your journey is as smooth as it is comfortable.” On camera31:34
- “The hotel is located in New Orleans East, which is a bit of a drive from the main tourist hubs.” On camera80:11
- “Beautiful room, great location. Many things in walking distance that do not require getting out the car.” 14
- “The location is quite convenient if you need shopping with the Carolyn Park Shopping Center just 880 m away.” On camera91:20
- “Rooms were clean and nice. Great location. I would stay here again.” 14
- “Good place still if you need something close to burboun street.” 14
- “Located right on Canal Street, the Sheraton New Orleans puts you steps from the French Quarter, the streetcar, and everything the city has to offer. We have stayed here multiple times and love how easy it is to walk to everything.” 10
- “We stayed in a 2 queen accessible room on the 1st floor and it was great. We were at the hotel for a conference and the room was everything we needed for our stay.” 10
- “Two bedrooms within one suite was amazing. Each bedroom had its own bathroom and its own privacy.” 14
- “The 87 guest rooms are well equipped for convenience. You'll find a refrigerator, microwave, desk, and coffee maker in your room, which is great for quick snacks.” On camera80:33
- “Room size is very generous. Plenty of plug-ins for electronics.” 16
- “Older buildin I'm understanding of this but I felt an obvious hole on the laminated floor near the kitchen room 801- but what really bothered me was the cleaning issue.” 14
- “The room was spacious, comfortable, and equipped with everything needed for a great stay.” 14
- “Nice room accommodations, little to no real amenities.” 14
- “Stay connected with free Wi-Fi available throughout the hotel, including inside your guest room. This is a reliable perk for both business and leisure travelers.” On camera81:25
- “The rooms are well equipped with air conditioning, a dedicated desk, and even an iron if you need to freshen up. It felt very functional and clean, perfect for a relaxing night's sleep.” 9
- “Breakfast includes a big variety of southern style options thanks to one staff member who prepares them. Breakfasts are flavorfully good with enough food for everyone.” 16
- “Stay connected with complimentary high-speed Wi-Fi throughout the property and start your mornings right with a delicious breakfast included with your stay.” 3
- “I loved that a complimentary American buffet breakfast is included with your stay.” On camera90:50
- “One of the best value adds here is the included complimentary breakfast. You can choose between a buffet or a continental style to start your day.” On camera80:43
- “And of course, because it is Holiday Inn Express, you are getting all those essentials you love, like delicious breakfast to fuel your morning adventures and free Wi-Fi to keep you connected and sharing your trip with the world.” On camera151:40
- “Rooms feature multiple plug-ins and beds with plush pillows. A complimentary breakfast bar serves daily. Best for road-trippers, less so for anyone relying on the elevator.” 16
- “Overall, this hotel offers great value for families and those visiting the eastern side of the city.” On camera81:42
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 14 sources carry no publication date, so we cannot tell how current they are.
Ask about Holiday Inn Express New Orleans East by IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Solid coverage · 58/100We read 16 sources for this property, and pulled 59 traveler insights worth knowing. Last checked 2026-09-11.
Watch this hotel
We keep reading Holiday Inn Express New Orleans East by IHG. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
2 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 16 cited sources▾
Everything quoted on this page.
- 10Holiday Inn Express New Orleans Airportgulfcoastjourneys.comReview site2026-04-15Current6 quotes used
“The beds were comfortable, there was hot water even with a conference happening at the hotel, and the staff was amazing.”
Read originalgulfcoastjourneys.com - 2Holiday Inn Express New Orleans Dwtn - Fr Qtr Area? ...reddit.comForum thread2025-12-12RecentRead originalreddit.com
- 1Holiday Inn Express New Orleans East By IHGyoutube.comVideoDate not statedListened for quotes only1 quote used
“You can sip on an expertly crafted cocktail, choose from a selection of fine wines, or simply enjoy a refreshing beer while mingling with other travelers. Our friendly staff is always on hand to ensure your evening is sm…”
Read originalyoutube.com - 3Holiday Inn Express Harvey-Marrero By IHG - Hotel Reviewyoutube.comVideoDate not statedListened for quotes only4 quotes used
“Located strategically to give you easy access to the best of Louisiana, this hotel ensures that your journey is as smooth as it is comfortable.”
Read originalyoutube.com - 4HOLIDAY INN EXPRESS NEW ORLEANS EAST BY IHGholidayinnexpresseast.topneworleanshotels.comReview siteDate not statedRead originalholidayinnexpresseast.topneworleanshotels.com
- 5Holiday Inn Express New Orleans East By IHGyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
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