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Holiday Inn Express New Orleans - Arts District By IHG

A convenient Arts District base with spacious suites and daily breakfast within walking distance of attractions.

Strong · Deep coverage · read from 10 sources · 41 traveler insights
76
RoomExpert Score
Strong

The verdict

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Read it your way

Located in the Arts District near Bourbon Street, this hotel offers convenient walkability to local attractions, dining, and shopping. Guests appreciate the spacious rooms, delicious daily breakfast, and friendly service from front desk clerks and bartenders. However, housekeeping and upkeep draw criticism, with multiple reviewers noting slow-draining tubs, uncleaned floors, and dirty sheets. 14

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Guests consistently praise the Arts District location for placing them within easy walking distance of local attractions, restaurants, and shopping without needing a car. 1
  • The complimentary morning breakfast is widely appreciated as a delicious meal to start a day of exploring the city. 4
  • Travelers also highlight spacious rooms equipped with modern flat-screen TVs as well as friendly service from the bartenders and door staff. 41

The catch

  • While some guests report plush, comfy bedding that makes for great sleep, others encountered dirty bed linen and sheets upon arrival. 14
  • Cleanliness and staff responsiveness remain divisive, with visitors split between clean, well-maintained rooms and experiences marred by slow-draining tubs and inattentive service. drawn from the full read

Who it's for

  • Walkable Arts District sightseeing
  • Travelers who want daily breakfast included
  • Groups booking multi-bedroom suites

Skip it if

  • Travelers sensitive to housekeeping oversights
  • Guests who expect prompt maintenance fixes

Seen on camera

2 moments · 1 video · Holiday Inn Express New Orleans - Arts District By IHG

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

Located in the vibrant Arts District, you are perfectly positioned to soak up all that incredible New Orleans magic, whe…

youtube.com0:31

Now, let's talk about the rooms, because this is where you really get to relax. There are over 150 well-appointed rooms,…

youtube.com1:01

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

How to book

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Score breakdown

How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

83
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Food

92
read from 1 source · Light coverage
  • And of course, we cannot forget the best part of any morning, breakfast. Starting our day with a delicious meal right here Makes exploring the city so much more enjoyable. 4

Location

83
read from 1 source · Deep coverage
  • Located in the vibrant Arts District, you are perfectly positioned to soak up all that incredible New Orleans magic, whether you are here for the world-class music, the stunning architecture, or just to wander through the beautiful streets. 40:31
  • Rooms were clean and nice. Great location. 1

Room

76
read from 1 source · Deep coverage
  • The room was spacious, comfortable, and equipped with everything needed for a great stay. 1
  • We are talking about plush, cozy bedding that makes it almost impossible to get out of bed in the morning, modern flat-screen TVs for those late-night movie sessions, and most importantly, complimentary high-speed Wi-Fi, so you can stay connected or post all those gorgeous vacation photos instantly. 4

Service

82
read from 1 source · Deep coverage
  • Staff is fantastic! Greeted us with NOLO flair. 1
  • Always a smile from the staff always a greeting from the Staff. They were always amazing. 1

Bed & Sleep

79
read from 1 source · Deep coverage
  • We are talking about plush, cozy bedding that makes it almost impossible to get out of bed in the morning, modern flat-screen TVs for those late-night movie sessions, and most importantly, complimentary high-speed Wi-Fi, so you can stay connected or post all those gorgeous vacation photos instantly. 4
  • The bed was comfy. The bathrooms were large loved the overhead showerhead. 1

Value

78
read from 1 source · Deep coverage
  • Two bedrooms within one suite was amazing. Each bedroom had its own bathroom and its own privacy. This is so amazing for two adults who do not want to share the same bed while the pricing was still comparable to a regular hotel. 1

Where it is, how to reach it

936 St. Charles Avenue
New Orleans, Louisiana
70130 USA

Details checked 2026-09-10

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Where it sits

Holiday Inn Express New Orleans - Arts District By IHG and the 39 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $ usually buys

Scores 6 points below the modest median of 82, across 404 hotels in the same bracket. In New Orleans it sits 6 points below the local median of 82.

Price bracket
$
Modest
This hotel
76
Bracket median
82
Index median
86

Based on 404 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for

Nothing is yet praised often enough to recommend.

Avoid
  • 1 mention

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Bed & Sleep
84
Service
79
Room
66
Location
8
View the 28 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Service13 mentions
  • The air conditioning worked well. The service was amazing from the door staff to the desk clerks. 1
  • Polite staff however no real action to address member needs or concerns. 1
  • Staff is fantastic! Greeted us with NOLO flair. 1
  • Dirty sheets, poor plumbing and unattentive staff. 1
  • Staff was very friendly and helpful. 1
  • Security guard gave us clean sheets, we had to change the linen ourselves on the night of our arrival. 1
  • Always a smile from the staff always a greeting from the Staff. They were always amazing. 1
  • The rooms are awesome with a lot space and great staff. 1
  • Valet had my car smelling like marajuana. This is not a serious vacation club resort. 1
  • The staff here are incredibly friendly and attentive, making sure your check-in process is totally smooth and hassle-free. 4
  • I loved how nice and clean the resort was and the staff made my stay very enjoyable. 1
  • The valet took care of us immediately and the front desk made us feel like VIP after an upgrade in our room along with information on the area. 1
  • The staff was friendly, professional, and always willing to help with any questions or requests. 1
Room5 mentions
  • We are talking about plush, cozy bedding that makes it almost impossible to get out of bed in the morning, modern flat-screen TVs for those late-night movie sessions, and most importantly, complimentary high-speed Wi-Fi, so you can stay connected or post all those gorgeous vacation photos instantly. 4
  • Nice room accommodations, little to no real amenities. 1
  • Older buildin I'm understanding of this but I felt an obvious hole on the laminated floor near the kitchen room 801- but what really bothered me was the cleaning issue. 1
  • The room was spacious, comfortable, and equipped with everything needed for a great stay. 1
  • Two bedrooms within one suite was amazing. Each bedroom had its own bathroom and its own privacy. This is so amazing for two adults who do not want to share the same bed while the pricing was still comparable to a regular hotel. 1
Location5 mentions · 1 filmed
  • Located in the vibrant Arts District, you are perfectly positioned to soak up all that incredible New Orleans magic, whether you are here for the world-class music, the stunning architecture, or just to wander through the beautiful streets. On camera40:31
  • Rooms were clean and nice. Great location. 1
  • The location was convenient and close to local attractions, restaurants, and shopping. 1
  • Beautiful room, great location. Many things in walking distance that do not require getting out the car. 1
  • Good place still if you need something close to burboun street. Just don't expect the same quality as other resorts. 1
Food1 mention
  • And of course, we cannot forget the best part of any morning, breakfast. Starting our day with a delicious meal right here Makes exploring the city so much more enjoyable. 4
Bed & Sleep3 mentions
  • We are talking about plush, cozy bedding that makes it almost impossible to get out of bed in the morning, modern flat-screen TVs for those late-night movie sessions, and most importantly, complimentary high-speed Wi-Fi, so you can stay connected or post all those gorgeous vacation photos instantly. 4
  • The bed was comfy. The bathrooms were large loved the overhead showerhead. 1
  • Tub very slow to drain, bed linen dirty, no one there to change bed linen and sanitize. 1
Value1 mention
  • Two bedrooms within one suite was amazing. Each bedroom had its own bathroom and its own privacy. This is so amazing for two adults who do not want to share the same bed while the pricing was still comparable to a regular hotel. 1

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • Nothing reliable said about room types.
  • Nothing reliable said about floor level.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • Food rests on 1 source — too thin to rely on.
  • 9 sources carry no publication date, so we cannot tell how current they are.

Ask about Holiday Inn Express New Orleans - Arts District By IHG

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 51/100

We read 10 sources for this property, and pulled 41 traveler insights worth knowing. Last checked 2026-09-11.

0
Editorial
9
Blogs & sites
1
Video reviews
0
Podcast segments
Breadth
38
Depth
40
Freshness
98

Watch this hotel

We keep reading Holiday Inn Express New Orleans - Arts District By IHG. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 10 cited sources

Everything quoted on this page.

  1. 5
  2. 1
    New Orleans Resort Reviews | HolidayInnClub.com
    holidayinnclub.comReview siteDate not stated34 quotes used
    The air conditioning worked well. The service was amazing from the door staff to the desk clerks.
    Read originalholidayinnclub.com
  3. 2
  4. 3
    HOLIDAY INN EXPRESS NEW ORLEANS - ARTS DISTRICT ...
    holidayinnexpressstcharles.topneworleanshotels.comReview siteDate not stated
    Read originalholidayinnexpressstcharles.topneworleanshotels.com
  5. 4
    Holiday Inn Express New Orleans - Arts District By IHG
    youtube.comVideoDate not statedListened for quotes only6 quotes used
    We are talking about plush, cozy bedding that makes it almost impossible to get out of bed in the morning, modern flat-screen TVs for those late-night movie sessions, and most importantly, complimentary high-speed Wi-Fi,…
    Jump to0:311:01
    Read originalyoutube.com
  6. 6
    Holiday Inn Express St Charles New Orleans
    aaa.comReview siteDate not stated1 quote used
    Rooms are streamlined and vary in size.
    Read originalaaa.com
Showing 6 of 10 cited · 10 read
1/2

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