Holiday Inn Express Anaheim West By IHG
A clean base with free hot breakfast and an easy 10-to-15-minute walk across Harbor Boulevard to Disneyland.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This hotel serves as a clean, practical base for travelers visiting Disneyland. Guests consistently praise the spotless rooms, friendly check-in staff, and complimentary hot breakfast. However, visitors frequently complain about slow elevator speeds and notice traffic noise in rooms facing the freeway. In addition, the in-room mini refrigerators lack a functional freezer compartment. 79151
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the spotless rooms, noting that spaces are comfortable and thoroughly cleaned without stray hair. drawn from the full read
- The daily hot breakfast receives strong praise as a convenient, high-quality perk before visiting the parks. 11
- Guests appreciate the location for its easy 10-to-15-minute walk across Harbor Boulevard to Disneyland. 4111
- The staff is widely praised for offering warm greetings and helpful service during check-in. 4
The catch
- Freeway noise is a point of contention; some guests in rooms facing the freeway hear accelerating cars and motorcycles, while others report their stay was dead silent. 71511
- Bed comfort divides opinions, with some reviewers finding the mattresses too firm and others considering them soft and comfortable. 15
- While some found the mini refrigerator roomy enough for drinks and yogurts, others felt the weak freezer compartment was inadequate. 76
Who it's for
- — Theme park visitors seeking a short walk to Disneyland
- — Travelers wanting a dependable free breakfast
- — Guests prioritizing clean and straightforward rooms
Skip it if
- — Light sleepers sensitive to intermittent freeway traffic noise
- — Travelers in a rush who get frustrated by slow elevators
- — Guests needing a full freezer compartment in their mini fridge
Seen on camera
24 moments · 2 videos · Holiday Inn Express Anaheim West By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The staff were friendly and especially kind toward my children while One agent checked us in another engaged with our ki…”
youtube.com1:01“we also discovered that one of our keys didn't work for our door and we needed to get it replaced fortunately the staff…”
youtube.com1:25“we booked a basic room with two queen beds and a pullout sofa the room sleep six but it was perfect for a family of four…”
youtube.com1:47“The sheets were clean and the towels were ready in a stack below the sink”
youtube.com2:03“however towels turned out to be a minor issue during our stay because there was no place to hang a hand towel after use…”
youtube.com2:07“it also featured cabinet storage which we found perfect for the snacks and soda that we had delivered”
youtube.com2:47“we found the refrigerator to be inadequate the freezer portion of the refrigerator did not work well and it isn't a full…”
youtube.com3:07“there isn't a lot of drawer space so be prepared to keep your clothing in your bags”
youtube.com4:11“we had a room that faced the nearby freeway and you could hear noise from that while the freeway noise wasn't consistent…”
youtube.com4:33“the beds were soft and comfortable but not as soft as you might expect”
youtube.com5:02“the hotel staff were happy to provide extra pillows upon request and we found that to make the situation a lot more comf…”
youtube.com5:07“the morning breakfast buffet featured many great selections that are sure to please anyone in your party”
youtube.com6:42“across from the buffet there was a pancake maker that unfortunately was out of order for our enti enire trip however hot…”
youtube.com7:24“as far as included breakfasts go I felt like this was one of the better breakfasts I've had at a hotel”
youtube.com8:04“the proximity to the parks is just one of the many great reasons to choose holiday and Express in Anaheim”
youtube.com8:45“this hotel room sleep six people it's laid out quite well there's two queen beds and then there is a couch which has a p…”
youtube.com1:59“the bathroom is bright I enjoyed the shower the sink had plenty of space to spread out and feel more at home”
youtube.com2:58“this hotel was very quiet also one of our quietest days in a while we had a lockoff door in our room I don't know if any…”
youtube.com4:00“and now for the biggest pros and cons of staying at the holiday in express in Anaheim Pros hot delicious breakfast daily…”
youtube.com10:39“the only complaint I had about the hotel room or the beds and it was too firm for my taste beds are very personal so eve…”
youtube.com5:14“I'm quite particular when it comes to sausage and the link sausage served at the hotel was absolutely perfect every sing…”
youtube.com8:10“the staff here was amazing I was greeted when I came into the hotel I was helped by many different people everyone was e…”
youtube.com0:47“this hotel was one of the cleanest hotel rooms we have stayed at in a very long time there's no hair there's no problems…”
youtube.com1:49“just allot yourself a little extra time in the morning to get out of the hotel because of that bathroom configuration bu…”
youtube.com7:33Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 54/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
50- “The 1 trip we stayed at Grand Legacy I wasn't overly impressed with their rooms, I remember the bathroom being kind of weird, and their "snack bag" in the mornings was a joke.” 12
- “however towels turned out to be a minor issue during our stay because there was no place to hang a hand towel after use so we had to leave it on the countertop where it didn't dry very well there was one hook on the door for hanging bath towels but when you have four or six people in a room one towel hook does not go very far” 72:07
Food
90Location
64- “They go out of their way to do whatever will make your stay enjoyable. It's a great location so the walk to Disney was short.” 9
- “The Holiday Inn Express & Suites is about a 10-15 minute walk depending on your speed. You only have to cross Harbor Blvd to get into the Disneyland Resort area! We found it very convenient and a great location.” 4
Noise
89- “this hotel was very quiet also one of our quietest days in a while we had a lockoff door in our room I don't know if anyone was next door to us but that was dead silent and there was very little to no noise in the hallway” 154:00
- “Even though the hotel is located right near the freeway, we didn't hear any outdoor noise, even with a window overlooking the road/freeway.” 11
Room
60- “Our room was impeccably clean, well appointed, and had an amazingly comfortable mattress and pillows.” 6
- “With that said, my perspective on the room was much more positive once we got one with a balcony overlooking Pixar Pier. Who could've guessed that makes for a more luxurious experience than looking at some dumpsters?!” 1
Service
56- “We haven't tried any of the other restaurants yet. We did encounter some issues with room availability at check in. Sundays seem to be the worse day to check in. We waited almost until 6pm for our room to be available. I think staffing shortages was an issue with this .” 1
- “We haven't tried any of the other restaurants yet. We did encounter some issues with room availability at check in. Sundays seem to be the worse day to check in. We waited almost until 6pm for our room to be available.” 1
Bed & Sleep
64- “The Westin Heavenly bedding is top notch, with a plush pillowtop mattress and head-absorbing pillows. Without question, we found this to be the highlight of our guest room at the Westin.” 1
- “Excitingly, the mattress was the real winner. It allowed me to sink into it just enough, while having the right amount of firmness without me feeling like I was sleeping on the floor.” 6
Value
59- “We had been hoping to stay here again for the 2026 D23 Expo, but the prices are currently, ahem, a tad bit prohibitive. (One month out, it's over $900 per night, which is over triple the normal rate. Here's hoping prices plummet closer to the event!)” 1
- “Clearly, this isn't a value hotel but considering the free parking, free Wifi, and no resort fees, those rates are a tad easier to swallow.” 6
Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Holiday Inn Express Anaheim West By IHG and the 25 other hotels we cover in Anaheim. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 28 points below the modest median of 82, across 404 hotels in the same bracket. In Anaheim it sits 32 points below the local median of 86.
- This hotel
- 54
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 86 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Once we could check into our room, we were pleasantly surprised by a very clean and comfortable space.” 11
- “Additionally, on the counter next to that is a microwave for guests to use. There are no microwaves in the rooms, so this is a nice and welcomed perk, though I would've preferred an in-room.” 6
- “Too tired to try the extras but the room was nice and we loved the shower.” 1
- “With that said, my perspective on the room was much more positive once we got one with a balcony overlooking Pixar Pier. Who could've guessed that makes for a more luxurious experience than looking at some dumpsters?!” 1
- “The one I got was for a deluxe room and I had a great courtyard view and could see DCA from the balcony. That view and balcony do make a difference.” 1
- “the only complaint I had about the hotel room or the beds and it was too firm for my taste beds are very personal so everyone has a different opinion on what's more comfortable to them” On camera155:14
- “Storage space was decent, as we had a closet near the bathroom to hang our clothing and stash away our luggage.” 6
- “We've also stayed at the JW Marriott, and I prefer the Westin's hotel layout a lot more. There's just something I don't like about the multi-level escalator entrance / lobby at the JW.” 1
- “this hotel room sleep six people it's laid out quite well there's two queen beds and then there is a couch which has a pullout bed in there” On camera151:59
- “Tom - I'd be very interested to read any recent experiences you've had with early entry at Disneyland. We stayed here in July, and if you can book one of the Park View rooms with balcony and view of DCA, it makes a big difference in, as Tom stated, "perceived quality".” 1
- “Honestly, my only gripe with the room was the severe lack of USB ports. For a modern hotel, especially one close to a convention center, the room should be crawling with them.” 6
- “The mini refrigerator was roomy enough for us. We brought protein drinks, a few PRIMES, a couple energy drinks, and drinkable yogurts and still had more room to play with had we needed it.” 6
- “Our room was impeccably clean, well appointed, and had an amazingly comfortable mattress and pillows.” 6
- “we booked a basic room with two queen beds and a pullout sofa the room sleep six but it was perfect for a family of four and it provided plenty of space to spread out and sleep comfortably” On camera71:47
- “We've yet to dine at this Fleming's location (it's a chain), but have done Puesto a couple of times. It's fantastic. Granted, there's a lot of fantastic Mexican cuisine in Southern California, but for a restaurant around the Anaheim Convention Center, it's an excellent option with exceptional atmosphere and good cuisine.” 1
- “I doubt we would pay extra for this since we are out and about all day in the parks . We had breakfast a few times in the lobby restaurant and was good enough .” 1
- “across from the buffet there was a pancake maker that unfortunately was out of order for our enti enire trip however hot cinnamon rolls were served right next to it every day without fail” On camera77:24
- “the morning breakfast buffet featured many great selections that are sure to please anyone in your party” On camera76:42
- “5th - using Amex fine hotels. We were upgraded to the balcony view ( nice!) and rec'd buffet breakfast for 2 ( normally $70 for 2)(It was outstanding!); and a $100 food credit ( used to buy sandwiches for lunch and a couple drinks at the rooftop bar).” 1
- “The breakfast every morning was great.” 9
- “The pool bar food and drinks are a great alternative.” 1
- “It would be nice to have breakfast hours extended by at least an hour, between long days at the parks and such comfy beds, we had a hard time making it up and out before 9:30. But that is such a small negative.” 11
- “The dining slate alone is unrivaled, and other common areas are incredibly nice.” 1
- “Behind that main wall is plenty of seating options for the free breakfast every morning (a huge money saving bonus).” 4
- “for this since we are out and about all day in the parks . We had breakfast a few times in the lobby restaurant and was good enough .” 1
- “The staff, pool, hot tub, and free breakfast were excellent!” 9
- “Fleming's provided a very nice meal, and walking up Disneyland Drive and cutting through the Grand Californian is a huge timesaver.” 1
- “The breakfast option was so so. We were upgraded to club level room so we took advantage of the free continental breakfast and snacks in the club room .” 1
- “In one regard, the Westin Anaheim Resort outshines every other hotel near Disneyland: dining. There's no fewer than a half-dozen stand out restaurants at the Westin, each bringing something unique to the table.” 1
- “I wish I could say that about the coffee store outside the lobby, the food is lacking in both quality and taste.” 1
- “The food was good, and we also enjoyed some nightcaps at their bar.” 12
- “The breakfast every morning was great. There was a great variety of good food.” 9
- “however towels turned out to be a minor issue during our stay because there was no place to hang a hand towel after use so we had to leave it on the countertop where it didn't dry very well there was one hook on the door for hanging bath towels but when you have four or six people in a room one towel hook does not go very far” On camera72:07
- “The bathroom was very well appointed with great toiletry amenities. You don't need to bring any soap, shampoo, or lotion if you want to save on space when packing!” 11
- “Too tired to try the extras but the room was nice and we loved the shower.” 1
- “the bathroom is bright I enjoyed the shower the sink had plenty of space to spread out and feel more at home” On camera152:58
- “The big winner is the walk-in shower, as walk-ins are my preference.” 6
- “just allot yourself a little extra time in the morning to get out of the hotel because of that bathroom configuration but rest assured this room will fit you and you'll have a great time at the Disneyland Resort” On camera157:33
- “The 1 trip we stayed at Grand Legacy I wasn't overly impressed with their rooms, I remember the bathroom being kind of weird, and their "snack bag" in the mornings was a joke.” 12
- “The bathroom, at least in the king room, is the part of the room that makes Hotel Indigo stand out from most, as many hotels in the area tend to phone it in as it pertains to bathrooms. I feel Hotel Indigo did a great job, especially considering the space constraints.” 6
- “On a positive note, the bathroom is spacious and features a walk-in rain shower as well as a large bathtub. The vanity is large, lighting abundant, and finishings are high end. Along with the Heavenly beds, these bathrooms are another highlight of the Westin Anaheim.” 1
- “The vessel-style sink is a nice touch, as is the in-mirror lighting.” 6
- “The food is decent and the service from the staff was great (as was the case with the rest of the hotel).” 6
- “The bartender was SO friendly!!” 12
- “The rooms at Indigo have always been very clean, and the staff has been pleasant.” 12
- “We haven't tried any of the other restaurants yet. We did encounter some issues with room availability at check in. Sundays seem to be the worse day to check in. We waited almost until 6pm for our room to be available. I think staffing shortages was an issue with this .” 1
- “The hotel is clean and comfortable. Their staff was also very friendly.” 9
- “and now for the biggest pros and cons of staying at the holiday in express in Anaheim Pros hot delicious breakfast daily clean room Dove products in the bathroom friendly staff short walk to the parks kid-friendly cons a real lack of drawer space in the room room and keys weren't quite ready for us no good place to hang towels noisy Street and neighbors refrigerator does not get very cold” On camera710:39
- “The staff, pool, hot tub, and free breakfast were excellent!” 9
- “All staff are kind, courteous, and professional.” 11
- “we also discovered that one of our keys didn't work for our door and we needed to get it replaced fortunately the staff were very quick to resolve both issues and we were all set for our stay” On camera71:25
- “Other than that though, I prefer Hotel Indigo. Nicer staff, free parking, comfortable and clean rooms.” 12
- “From the moment we checked in, to each time we walked in and out or passed staff in the hall, we felt welcomed and truly taken care of. Sometimes customer service is good and sometimes it's excellent. Theirs was excellent from our experience.” 4
- “The hotel was lovely, the rooms spacious, and the staff was friendly.” 1
- “the hotel staff were happy to provide extra pillows upon request and we found that to make the situation a lot more comfortable we were able to put up our feet and have enough neck support to rest easy every night” On camera75:07
- “We haven't tried any of the other restaurants yet. We did encounter some issues with room availability at check in. Sundays seem to be the worse day to check in. We waited almost until 6pm for our room to be available.” 1
- “I also appreciated the great channel selection on the tv and great reception as well.” 9
- “Don't get me wrong-these rooms come across as higher end. There are also nice little touches, but the Westin rooms don't reach quite the same level as those at the JW Marriott. Perhaps the sophistication here is a bit too subtle for my tastes.” 1
- “The staff were friendly and especially kind toward my children while One agent checked us in another engaged with our kids and gave each of them a small toy” On camera71:01
- “While we wouldn't rank it as the #1 luxury hotel in North America by objective standards, it's easy to see why it'd win the award once accounting for the soft product and guest satisfaction scores. It's a fantastic property, with a great location and high service standards.” 1
- “the staff here was amazing I was greeted when I came into the hotel I was helped by many different people everyone was extremely friendly and wanted to help us out and just get us checked in” On camera150:47
- “We just came back from a stay at the Westin Anaheim and it's a lovely hotel. The rooms are really nice and good sized .” 1
- “this hotel was very quiet also one of our quietest days in a while we had a lockoff door in our room I don't know if anyone was next door to us but that was dead silent and there was very little to no noise in the hallway” On camera154:00
- “I'm not suggesting that you let your guard down, I'm just saying it felt like a safe area, with the traffic being the only potential hazard.” 6
- “Even though the hotel is located right near the freeway, we didn't hear any outdoor noise, even with a window overlooking the road/freeway.” 11
- “we had a room that faced the nearby freeway and you could hear noise from that while the freeway noise wasn't consistent you would hear a car or motorcycle accelerate quickly and loudly and that is noise that could definitely prevent you from sleeping or wake you entirely” On camera74:33
- “Finally and perhaps most significantly for us, the walk is much more pleasant from the Westin Anaheim to Disneyland as going through Downtown Disney beats walking along Harbor and Katella.” 1
- “We like the location since it's next to the Gardenwalk for other restaurant options, and near the CVS and/or Walgreens.” 12
- “They go out of their way to do whatever will make your stay enjoyable. It's a great location so the walk to Disney was short.” 9
- “While we wouldn't rank it as the #1 luxury hotel in North America by objective standards, it's easy to see why it'd win the award once accounting for the soft product and guest satisfaction scores. It's a fantastic property, with a great location and high service standards.” 1
- “The 20 minute walk to the front gates is an easy stroll, you don't have to deal with all the vagrants that are on Harbor. Plus with the exit from the back of Paradise Pier, it does save some time at the end of the day.” 1
- “The Holiday Inn Express & Suites is about a 10-15 minute walk depending on your speed. You only have to cross Harbor Blvd to get into the Disneyland Resort area! We found it very convenient and a great location.” 4
- “The walk to Disneyland was very short! Would definitely recommend this hotel!” 9
- “Even a "Penthouse Suite" like the one we stayed in was a very decent price and such a perfect upgrade for a family with bigger kids like mine. There was plenty of room to stretch out and I love how a lot of the furniture was versatile. It made staying a few nights super comfortable for all of us.” 4
- “The rate was higher, but I think it ended up being quite the bargain ( do the math for your own situation).” 1
- “Clearly, this isn't a value hotel but considering the free parking, free Wifi, and no resort fees, those rates are a tad easier to swallow.” 6
- “We had been hoping to stay here again for the 2026 D23 Expo, but the prices are currently, ahem, a tad bit prohibitive. (One month out, it's over $900 per night, which is over triple the normal rate. Here's hoping prices plummet closer to the event!)” 1
- “With that said, prices are still reasonable so long as you book an off-season date when there are no events in town at the adjacent Anaheim Convention Center.” 1
- “Their rooms are comfortable and very reasonably priced for the area. Even a "Penthouse Suite" like the one we stayed in was a very decent price and such a perfect upgrade for a family with bigger kids like mine.” 4
- “Excitingly, the mattress was the real winner. It allowed me to sink into it just enough, while having the right amount of firmness without me feeling like I was sleeping on the floor.” 6
- “The bed was very comfortable and I really appreciated having a place to plug in my computer right next to the bed.” 9
- “My husband and 15 year old stayed at the holiday inn express on Manchester. They liked it. But they both mentioned how firm the bed was. Even my 15 year old talked about it and he can sleep anywhere.” 13
- “The Westin Heavenly bedding is top notch, with a plush pillowtop mattress and head-absorbing pillows. Without question, we found this to be the highlight of our guest room at the Westin.” 1
- “Jumping back into the sleeping area, the bed comes with pillows of varying firmness. On the opening side of the pillow sheet there is wording indicting which is which. That was a nice touch as at other hotels in Anaheim, I've had to deal with what I call "flat" pillows that offer me no support.” 6
- “we found the refrigerator to be inadequate the freezer portion of the refrigerator did not work well and it isn't a full-fledged freezer instead it's a compartment that just gets a little colder than the rest of the fridge” On camera73:07
- “As a huge added bonus, the gorgeous windows had a perfect view of the fireworks!” 4
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about position on the floor.
- Bathroom rests on 1 source — too thin to rely on.
- Location rests on 1 source — too thin to rely on.
- Room rests on 1 source — too thin to rely on.
Ask about Holiday Inn Express Anaheim West By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Light coverage · 57/100We read 14 sources for this property, and pulled 85 traveler insights worth knowing. Last checked 2026-09-11.
Watch this hotel
We keep reading Holiday Inn Express Anaheim West By IHG. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 15 cited sources▾
Everything quoted on this page.
- 1Review: Westin Anaheim Resort Luxury Disneyland Hoteldisneytouristblog.comReview site2026-07-12Current36 quotes used
“We've yet to dine at this Fleming's location (it's a chain), but have done Puesto a couple of times. It's fantastic. Granted, there's a lot of fantastic Mexican cuisine in Southern California, but for a restaurant around…”
Read originaldisneytouristblog.com - 5First Time at Disneyland – Tips for Staying at Holiday Inn & ...reddit.comForum thread2025-01-05AgeingRead originalreddit.com
- 11Holiday Inn Express & Suites Anaheim : r/DisneyPlanningreddit.comForum thread2024-10-28Ageing8 quotes used
“Once we could check into our room, we were pleasantly surprised by a very clean and comfortable space.”
Read originalreddit.com - 6My Honest Review of Hotel Indigo: A Hotel Near Disneylandinkedwithwanderlust.comReview site2024-09-22Ageing17 quotes used
“One of its biggest selling points is its proximity to both Disneyland and the Anaheim Convention Center, making it ideal for park goers and business travelers alike.”
Read originalinkedwithwanderlust.com - 13Which Holiday Inn for a Disney trip? | Disneyland (California)disboards.comReview site2024-01-03Ageing1 quote used
“My husband and 15 year old stayed at the holiday inn express on Manchester. They liked it. But they both mentioned how firm the bed was. Even my 15 year old talked about it and he can sleep anywhere.”
Read originaldisboards.com - 12Hotel Indigo Anaheim or Holiday Inn Express & Suites ...disboards.comReview site2019-09-26Ageing10 quotes used
“The bartender was SO friendly!!”
Read originaldisboards.com
More in Anaheim
All Anaheim hotels →A sprawling hotel near Disneyland featuring modern rooms, on-site pizza by the pool, and smart touchscreen elevators.
Close Disneyland neighbor offering a free hot breakfast buffet and quick walking distance to the park.
Directly across from the Disneyland pedestrian entrance, offering the shortest walk to the parks and free hot breakfast.
A budget-friendly hotel near Disneyland offering free breakfast and views of Pixar Pier and park fireworks.
Spacious suites with kitchen amenities and easy access to Anaheim GardenWalk near Disneyland.
Family-sized rooms with twin bunk beds and two showers, located a short walk from Disneyland entrance.