Hidden Ridge Resort
Quiet condo cabins tucked in the trees above Banff, featuring full kitchens and ridge-side outdoor hot pools.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Hidden Ridge Resort offers log-cabin style condos tucked into the pine trees above downtown Banff. Guests appreciate the self-catering full kitchens, wood-burning fireplaces, and ridge-side hot pools with scenic mountain views. However, reviewers complain that ground-level units suffer from squeaky beds, limp couches, dim lighting, and noise. The lodge design is also unsuitable for disabled guests. 1202221
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently enjoy the ridge hot pools and outdoor decks overlooking the pine forest and town. 1412
- The resort's self-catering condos offer wood-burning fireplaces and full kitchens that give units a warm log-cabin feel. 22120
- Guests frequently praise the accommodating staff and the convenience of free bus passes to avoid crowded downtown parking. 22
The catch
- While many visitors find the condos warm, cozy, and inviting, others in ground-level units report stark decor, dim lighting, and limp couches. 17
- While guests appreciate being tucked away peacefully in the hills, the physical design of the lodges makes the property unsuitable for disabled travelers. 22
Who it's for
- — Travelers seeking self-catering units with wood-burning fireplaces and full kitchens
- — Guests wanting outdoor hot pools with scenic mountain views
- — Visitors who prefer staying tucked away from crowded downtown roads
Skip it if
- — Disabled travelers requiring accessible lodge layouts
- — Light sleepers sensitive to noise and squeaky beds in ground-level condos
How to book
No loyalty currency of its own — this one is a cash or card-portal booking.
Score breakdown
How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
85Nothing quotable yet on this one — the score leans on the rest of the coverage.
Food
93Location
88Room
83Service
87Bed & Sleep
82Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
81- “Inside your cabin, you can warm up beside the log-burning fireplace and cook your own meals in the full kitchen. This resort offers good value, spacious self-catering accommodation away from the bustle of one of Canada's busiest destinations, but in close reach of the area's attractions.” 22
Where it is, how to reach it
Details checked 2026-09-13
Where it sits
Hidden Ridge Resort and the 23 other hotels we cover in Banff. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores level with the modest median of 82, across 516 hotels in the same bracket. In Banff it sits 2 points below the local median of 84.
- This hotel
- 82
- Bracket median
- 82
- Index median
- 86
Based on 516 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 25 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “i thoroughly enjoyed every detail here, including staff and rooms, that were very good.” 13
- “Continental breakfast was awesome and the staff were outstanding.” 13
- “Polite service is offered here.” 13
- “Spotless place and ACCOMMODATING service.” 13
- “The check in process was quick and painless (as it should be) and we were pleased to be told that we we able to rent movies from the lobby and that they also provided firewood and kindling if you wanted to use the room's included wood burning fireplace :-)” 7
- “Carpet and dispensers were available there. It's clean, perfect staff and location.” 13
- “Tucked away on Tunnel Mountain, Hidden Ridge Resort is located in a quiet and secluded area and offers stunning views of the center of Banff and the surrounding mountains.” 20
- “The venue is homey, clean and the location is spectacular really close to downtown, hill and Banff.” 13
- “Clean hotel with exceptional staff and perfect location not far from the downtown area, Banff.” 13
- “Stunning views from the giant hot tubs and spacious condos in a picturesque location.” 10
- “Hidden Ridge Resort has a great location, tucked away from the downtown area with some scenic views overlooking the town.” 4
- “If people come along for a purely relaxing break, they can soak themselves in Hidden Ridge's two new hot pools, located directly on the ridge and while doing so, simply enjoy the breathtaking views of Bow Valley and Banff township.” 12
- “This condo style property is popular for its full kitchens, larger units and wood burning fireplaces as well as outdoor hot tubs with gorgeous views, so it's perfect for those looking for a peaceful and private stay away from the downtown.” 20
- “I loved location and rooms here. The room was wonderful, with the patio looking into the forest.” 13
- “Carpet and dispensers were available there. It's clean, perfect staff and location.” 13
- “Guests have reported limp couches, squeaky beds, and lots of noise reaching ground-level rooms (mostly the Deluxe One Bedroom Condos). We noticed these rooms were also very dim with stark decor featuring scuffed furniture, hard carpets, and lower-than-usual ceilings.” 1
- “An overall lack of renovations means guests can expect basic, dated decor with a lodge-like feel and evident wear.” 1
- “I loved location and rooms here. The room was wonderful, with the patio looking into the forest.” 13
- “The 107-room, condo-style property has huge multi-level units with great views, full kitchens, and wood-burning fireplaces.” 1
- “The Premier Two Bedroom Loft with a basement game room is ideal for families and has an extra basement-level room with couch, Wii, and table hockey.” 1
- “Inside your cabin, you can warm up beside the log-burning fireplace and cook your own meals in the full kitchen. This resort offers good value, spacious self-catering accommodation away from the bustle of one of Canada's busiest destinations, but in close reach of the area's attractions.” 22
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Food rests on 1 source — too thin to rely on.
- 17 sources carry no publication date, so we cannot tell how current they are.
Ask about Hidden Ridge Resort
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 56/100We read 23 sources for this property, and pulled 49 traveler insights worth knowing. Last checked 2026-09-13.
Watch this hotel
We keep reading Hidden Ridge Resort. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 23 cited sources▾
Everything quoted on this page.
- 1Hidden Ridge Resort Review - Banffoyster.comReview site2024-08-07Ageing8 quotes used
“Guests have reported limp couches, squeaky beds, and lots of noise reaching ground-level rooms (mostly the Deluxe One Bedroom Condos). We noticed these rooms were also very dim with stark decor featuring scuffed furnitur…”
Read originaloyster.com - 22Hidden Ridge Resort | Hotels in Banffaudleytravel.comReview site2024-03-13Ageing4 quotes used
“Inside your cabin, you can warm up beside the log-burning fireplace and cook your own meals in the full kitchen. This resort offers good value, spacious self-catering accommodation away from the bustle of one of Canada's…”
Read originalaudleytravel.com - 14Moose vs Rimrock vs HiddenRidge? : r/Banffreddit.comForum thread2023-10-18AgeingRead originalreddit.com
- 5
- 7Hidden Ridge Resort, Banff AB – A Home Away From Hometheconstantrambler.comReview site2013-12-31Ageing3 quotes used
“When we got into the condo, we found it to be warm, cozy, and inviting.”
Read originaltheconstantrambler.com - 8Hidden Ridge Resort, Banff Albertathekitchenmagpie.comReview site2010-09-07Ageing2 quotes used
“The menfolk burned up some meat for supper, some delicious rib eye steaks. This is one of the amazing views that you get when you go for a lovely, chilly morning walk.”
Read originalthekitchenmagpie.com
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