RoomExpert - Hotels, Honestly
$$

Hampton Inn & Suites Nashville-Green Hills

A Green Hills hotel next to the mall offering free breakfast and suites, though room maintenance is inconsistent.

Exceptional · Deep coverage · read from 17 sources · 47 traveler insights
90
RoomExpert Score
Exceptional

The verdict

Who's travelling?

Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.

Read it your way

Situated in the Green Hills retail area about a 10-minute drive from downtown, this property offers suites next to a major shopping mall. Guests enjoy the daily breakfast and helpful front desk assistance. However, guest reviews consistently report maintenance issues like peeling ceilings and worn carpets, along with occasional lengthy valet delays. 104115

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Guests agree that the complimentary breakfast provides a reliable start to the morning before heading out to explore Nashville. 1
  • The location in the Green Hills retail district places visitors right next to a major mall and within a 10-minute drive south of downtown. 10411
  • Spacious bathrooms earn approval for their wide granite vanities and Neutrogena toiletries. 10

The catch

  • Room quality sparks disagreement: some visitors enjoy comfortable residential-style suites with cold refrigerators, while others report peeling ceilings, broken shades, and disgusting carpet. 24
  • Noise levels are also mixed, with some guests finding the property remarkably quiet while others complain of loud construction starting hours before dawn. 12

Who it's for

  • Green Hills shoppers
  • Travelers who prioritize a free morning breakfast
  • Guests looking for suites with mini refrigerators

Skip it if

  • Light sleepers sensitive to early morning construction noise
  • Guests expecting freshly renovated interiors
  • Travelers on a tight schedule relying on valet parking

Seen on camera

4 moments · 1 video · Hampton Inn & Suites Nashville-Green Hills

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

Got their own pool towels. What do you think, Kaylee? Good or no? Good? Good. Yeah. Clean pool towels.

youtube.com6:08

Price was good. Of course, we got music art. Got you a dough bro up there.

youtube.com7:46

Two queen beds. Oh, a nice size refrigerator, which is really cold. That was good.

youtube.com7:59

And microwave, little K cups, TV worked fine. We stay on the first floor.

youtube.com8:07

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

How to book

With points
Bookable with Hilton Honors points. We have not priced this property yet.
Book with us

Score breakdown

How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

93
read from 1 source · Deep coverage
  • Bathrooms are equally spacious and come with wide granite vanities, magnifying mirrors, shower/tub combos, hairdryers, and Neutrogena toiletries. 10

Food

92
read from 3 sources · Light coverage
  • I love Hampton Inn Airport. Gorgeous hotel and rooms are immaculate clean. Delicious breakfast. 15
  • On-site restaurants are excellent. 15

Location

95
read from 1 source · Deep coverage
  • I love Hampton Inn Airport. Gorgeous hotel and rooms are immaculate clean. 15
  • The Hampton Inn is conveniently located in the upscale retail district of Green Hills, a suburb about a 10-minute drive south of downtown Nashville. 10

Noise

87
read from 5 sources · Solid coverage
  • The hotel is a quiet property despite being next to a busy mall. 8
  • The rooms are generally quiet, but views are unremarkable. 10

Room

90
read from 1 source · Deep coverage
  • Guest rooms aren't as attractive as the lobby, and they lack elements to brighten the otherwise dark and traditional decor. But spaces still are comfortable, pleasant, and considerably well-equipped. 10
  • MetroGuide.Net > HotelGuide > N. This limited service hotel is located next to a major mall and offers comfortable standard rooms and spacious residential style one bedroom suites. 4

Service

95
read from 1 source · Deep coverage
  • Rachel is truly an asset to your team, and I wanted to recognize her for her outstanding assistance. 7
  • Fortunately, Rachel Lanham answered the phone and was incredibly helpful. She took the time to ensure my request was fulfilled and provided excellent customer service throughout the process. 7

Bed & Sleep

91
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

86
read from 1 source · Deep coverage
  • Price was good. Of course, we got music art. Got you a dough bro up there. 67:46
  • On-site restaurants are excellent. You'll have a good room but I think if you're gonna pay this kind of price you are better off elsewhere. 15

Where it is, how to reach it

2324 Crestmoor Road
Nashville, Tennessee
2324 Crestmoor Road USA

Details checked 2026-09-10

Open in maps →

Where it sits

Hampton Inn & Suites Nashville-Green Hills and the 46 other hotels we cover in Nashville. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Punches above its peers

Beats what $$ usually buys

Scores 4 points above the mid-range median of 86, across 655 hotels in the same bracket. In Nashville it sits 2 points above the local median of 88.

Price bracket
$$
Mid-range
This hotel
90
Bracket median
86
Index median
86

Based on 655 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 1 mention
Avoid

No location within the hotel draws repeated complaints yet.

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Service
82
Noise
75
Value
73
Room
65
Location
52
Food
11
View the 34 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Service9 mentions · 2 filmed
  • The hotel offers a complimentary breakfast, free parking, a pool, and rooms with kitchen facilities. It also features a welcoming lobby and friendly staff. 11
  • The Green Hills Hilton is new and very nice, but not near anything without a drive. 15
  • Rachel is truly an asset to your team, and I wanted to recognize her for her outstanding assistance. 7
  • Got their own pool towels. What do you think, Kaylee? Good or no? Good? Good. Yeah. Clean pool towels. On camera66:08
  • Fortunately, Rachel Lanham answered the phone and was incredibly helpful. She took the time to ensure my request was fulfilled and provided excellent customer service throughout the process. 7
  • I almost booked that Hampton but decided to get the Hilton suites in Brentwood. The service was amazing but the rooms were not clean. 12
  • We had a nightmare with the valet service in February. Like, people missed flights because it was a TWO HOUR wait for cars. It may be better, but use an app to get parking nearby to be safe. 15
  • We had a nightmare with the valet service in February. Like, people missed flights because it was a TWO HOUR wait for cars. 15
  • Two queen beds. Oh, a nice size refrigerator, which is really cold. That was good. On camera67:59
Room6 mentions
  • Guest rooms aren't as attractive as the lobby, and they lack elements to brighten the otherwise dark and traditional decor. 10
  • Guest rooms aren't as attractive as the lobby, and they lack elements to brighten the otherwise dark and traditional decor. But spaces still are comfortable, pleasant, and considerably well-equipped. 10
  • It was very prettily decorated for Christmas, but the rooms were tight. Even in the disabled access room I got (which should have had some extra clearances spacewise to allow for turning using mobility devices), where I had to carefully arrange everything so that I could get my mobility scooter in to charge at night - it was that tight. 12
  • MetroGuide.Net > HotelGuide > N. This limited service hotel is located next to a major mall and offers comfortable standard rooms and spacious residential style one bedroom suites. 4
  • The Hilton downtown is all suite. Rooms are nice, Executive lounge is underwhelming, though it's one of the few in the US still operating (alcohol is not free, but is cheaper than most places downtown). 15
  • Even in the disabled access room I got (which should have had some extra clearances spacewise to allow for turning using mobility devices), where I had to carefully arrange everything so that I could get my mobility scooter in to charge at night - it was that tight. 12
Location5 mentions
  • I love Hampton Inn Airport. Gorgeous hotel and rooms are immaculate clean. 15
  • Located in the vibrant Green Hills area, this hotel offers a perfect balance of modern amenities and a warm, welcoming atmosphere that makes traveling much easier. 1
  • The Hampton Inn is conveniently located in the upscale retail district of Green Hills, a suburb about a 10-minute drive south of downtown Nashville. 10
  • The Green Hills Hilton is new and very nice, but not near anything without a drive. If you want to be downtown look elsewhere. 15
  • Yes, the venue is conveniently located next to a shopping mall and various stores, making it easy for guests to access shopping options within walking distance. 11
Bathroom1 mention
  • Bathrooms are equally spacious and come with wide granite vanities, magnifying mirrors, shower/tub combos, hairdryers, and Neutrogena toiletries. 10
Value3 mentions · 1 filmed
  • The rooms are dated and smell musty. I would bet money there's mold in this property because I'm getting sicker the longer I stay. It's just all kinds of bad. 15
  • On-site restaurants are excellent. You'll have a good room but I think if you're gonna pay this kind of price you are better off elsewhere. 15
  • Price was good. Of course, we got music art. Got you a dough bro up there. On camera67:46
Noise5 mentions
  • The annoying thing about that embassy is the elevator situation. During peak hours, you may have to wait 5-10 minutes to find an elevator that's not already stuffed to the gills. 15
  • And the noise, dear God, the noise! It wasn't just the construction a stone's throw outside our window that started hours before dawn (literally at like 4 or 4:30 am), but there was some loud, hideous noise that may have been pipes in the hotel that woke me around 1:30 am and repeated itself. 12
  • The hotel is a quiet property despite being next to a busy mall. 8
  • The rooms are generally quiet, but views are unremarkable. 10
  • I found the Hilton downtown too loud. You could hear the sounds from Broadway late into the night. 15
Food5 mentions
  • Breakfast and social hour are pretty nice. 15
  • I love Hampton Inn Airport. Gorgeous hotel and rooms are immaculate clean. Delicious breakfast. 15
  • To help you start your day right, the hotel provides a delicious breakfast, ensuring you are fueled up and ready to head out for sightseeing or business meetings without the stress of finding an early meal. 1
  • The annoying thing about that embassy is the elevator situation. During peak hours, you may have to wait 5-10 minutes to find an elevator that's not already stuffed to the gills. Breakfast and social hour are pretty nice. 15
  • On-site restaurants are excellent. 15

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • Nothing reliable said about room types.
  • Nothing reliable said about floor level.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • Food rests on 3 sources — too thin to rely on.
  • 12 sources carry no publication date, so we cannot tell how current they are.

Ask about Hampton Inn & Suites Nashville-Green Hills

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 59/100

We read 17 sources for this property, and pulled 47 traveler insights worth knowing. Last checked 2026-09-11.

0
Editorial
14
Blogs & sites
3
Video reviews
0
Podcast segments
Breadth
50
Depth
48
Freshness
98

Watch this hotel

We keep reading Hampton Inn & Suites Nashville-Green Hills. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 17 cited sources

Everything quoted on this page.

  1. 2
    Hampton inn Nashville Vanderbilt : r/Hilton
    reddit.comForum thread2024-10-08Ageing1 quote used
    Ceiling is peeling everywhere, carpet missing, holes in the wall, shades broken, lamp shades ripped, lightbulbs all different colors, carpet is disgusting.
    Read originalreddit.com
  2. 10
    Hampton Inn & Suites Nashville - Green Hills
    oyster.comReview site2024-08-08Ageing6 quotes used
    Guest rooms aren't as attractive as the lobby, and they lack elements to brighten the otherwise dark and traditional decor.
    Read originaloyster.com
  3. 12
    Which of these is the better area to stay in a hotel?
    reddit.comForum thread2023-11-30Ageing9 quotes used
    As to the hotel itself, well, it had pros and cons. It was very prettily decorated for Christmas, but the rooms were tight.
    Read originalreddit.com
  4. 15
    Favorite Nashville Property : r/Hilton
    reddit.comForum thread2023-07-05Ageing16 quotes used
    I love Hampton Inn Airport. Gorgeous hotel and rooms are immaculate clean.
    Read originalreddit.com
  5. 9
  6. 1
    Hampton Inn & Suites Nashville-Green Hills - Hotel Review
    youtube.comVideoDate not statedListened for quotes only2 quotes used
    Located in the vibrant Green Hills area, this hotel offers a perfect balance of modern amenities and a warm, welcoming atmosphere that makes traveling much easier.
    Read originalyoutube.com
Showing 6 of 17 cited · 17 read
1/3

More in Nashville

All Nashville hotels →