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Hampton Inn & Suites Boston Crosstown Center

A functional stop near Boston Medical Center offering free breakfast and complimentary airport shuttle service.

Strong · Deep coverage · read from 0 sources · 0 traveler insights
74
RoomExpert Score
Strong

The verdict

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Hampton Inn & Suites Boston Crosstown Center provides a practical stay geared toward hospital visitors and travelers needing highway access. Guests appreciate reliably clean rooms, helpful service, and convenient perks like the free shuttle to the airport and Boston Medical Center. The primary drawback is street noise, as street-facing rooms face constant traffic from Massachusetts Avenue and ambulance sirens from the medical center. 17113

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Rooms and bathrooms are consistently clean, featuring standard shower and tub combos, long vanities, and Neutrogena toiletries. 174
  • Staff provide decent and attentive service, including thoughtful personal gestures during difficult visits. drawn from the full read
  • Guests appreciate convenience perks like the complimentary shuttle to the airport and Boston Medical Center. 173

The catch

  • The free breakfast gets mixed feedback, with some guests praising waffles, bagels, and eggs as great money-savers, while others complain of below-average coffee and limited choices. 717
  • Location convenience is debated, with some valuing proximity to transit and hospitals, while others dislike staying right beside a busy freeway. drawn from the full read

Who it's for

  • Boston Medical Center visitors
  • Travelers seeking a free airport shuttle
  • Cost-conscious chain loyalists

Skip it if

  • Light sleepers bothered by traffic and ambulance sirens
  • Vacationers wanting a picturesque, walkable neighborhood

Seen on camera

4 moments · 2 videos · Hampton Inn & Suites Boston Crosstown Center

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

I had a great room with a view and a very big breakfast area.

youtube.com0:13

So, I was very impressed with the breakfast and given how expensive everything is in this area, that is definitely going…

youtube.com0:52

So, first of all, here is the bathroom of the room that I was in. Very standard, but very clean. And everything that I n…

youtube.com2:07

Positioned perfectly for a swift 20-minute journey to the airport and easy access to the city's most iconic landmarks.

youtube.com0:32

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

Ways to book
Direct with the hotelRoomExpert pick
$289per night (mocked)
Hilton Honors member rate · King Guest Room
Keep: Hilton Honors points · elite nights · eligible benefits
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Booking.com
$286per night (mocked)
Public rate · King Guest Room
Forfeit: Hilton Honors points · elite nights · eligible benefits
Hilton Honors benefits may not apply.
See rates →
Award stay: about 34,000 Hilton Honors points a night (mocked). Availability not checked.
RoomExpert read

Paying $3 more direct is likely worthwhile if you value Hilton Honors points, status credit, or on-property benefits.

Placeholder pricing. No live rate source is connected yet, so these figures are mocked and are not a quote — the booking site shows the real rate for your dates.

RoomExpert rate estimate
$289est. per night
Mocked range: $233–$339
Around our estimate

This sits inside our estimated range for this hotel.

Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.

Score breakdown

How the 74/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

88
read from 1 source · Deep coverage
  • Bathrooms are clean and brightly lit and feature shower/tub combos, Neutrogena toiletries, and single sinks set in to long vanities. 17
  • So, first of all, here is the bathroom of the room that I was in. Very standard, but very clean. And everything that I needed was right here. 42:07

Location

68
read from 1 source · Deep coverage
  • I have stayed at the Fairmont Copley Plaza Hotel and enjoy the hotel and its environs. Not in the downtown or historic district, but public transportation to that area is close by. Great location, I actually have a view of it from my office, the heart of Back Bay. 2
  • The hostel you're talking about is Hosteling International Boston. I've stayed there before - it's quite nice and modern. The location is excellent too - it's near the Tufts Medical Center, Chinatown and Downtown Crossing T stops. 3

Room

83
read from 1 source · Deep coverage
  • I had a great room with a view and a very big breakfast area. 40:13
  • The decor is simple and generic: dark mahogany furniture, and bedding and carpets in shades of tan and cream. 17

Service

84
read from 1 source · Deep coverage
  • FIVE STARS FOR CHARMAINE! I don't normally write reviews specifically about one employee, but Charmaine absolutely deserves to be recognized. 19
  • When I returned I opened the door and an envelope was slipped under the door with a card in it and it said something to the effect of "we hope and pray that your father makes a speedy recovery..." along with a gift card. From that moment on I became mostly loyal to Hilton as I felt that a lot of the staff cared more than they did at Marriott during the time I was really traveling. 7

Bed & Sleep

77
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

78
read from 1 source · Deep coverage
  • So, I was very impressed with the breakfast and given how expensive everything is in this area, that is definitely going to cut down on some of the cost being able to eat right here at the hotel. 40:52
  • The Verb Hotel right by Fenway is cheap and hip. 3

Where it is, how to reach it

811 Massachusetts Avenue
Boston, Massachusetts
02118 USA

Details checked 2026-09-01

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Where it sits

Hampton Inn & Suites Boston Crosstown Center and the 24 other hotels we cover in Boston. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $$ usually buys

Scores 14 points below the mid-range median of 88, across 321 hotels in the same bracket. In Boston it sits 10 points below the local median of 84.

Price bracket
$$
Mid-range
This hotel
74
Bracket median
88
Index median
89

Based on 321 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for

Nothing is yet praised often enough to recommend.

Avoid
  • 1 mention

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Location
69
Noise
65
Room
60
Service
59
Value
45
Food
44
Bathroom
5
View the 42 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Service7 mentions
  • We stay at Hamptons a lot - especially on road trips in the USA. There are also two Hamptons in NYC where we stay every time we are there. Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. 7
  • Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. 7
  • A free shuttle to the airport and Boston Medical Center are nice perks. 17
  • When I returned I opened the door and an envelope was slipped under the door with a card in it and it said something to the effect of "we hope and pray that your father makes a speedy recovery..." along with a gift card. From that moment on I became mostly loyal to Hilton as I felt that a lot of the staff cared more than they did at Marriott during the time I was really traveling. 7
  • FIVE STARS FOR CHARMAINE! I don't normally write reviews specifically about one employee, but Charmaine absolutely deserves to be recognized. 19
  • Seksyon ng mga Comment [na-delete] • 3 taon ang nakalipas We stay at Hamptons a lot - especially on road trips in the USA. There are also two Hamptons in NYC where we stay every time we are there. Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. 7
  • Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. We've only had one bad Hampton experience out of literally hundreds of stays - Laramie, Wyoming. It was filthy and smelled like cigarettes. 7
Bathroom2 mentions · 1 filmed
  • So, first of all, here is the bathroom of the room that I was in. Very standard, but very clean. And everything that I needed was right here. On camera42:07
  • Bathrooms are clean and brightly lit and feature shower/tub combos, Neutrogena toiletries, and single sinks set in to long vanities. 17
Value9 mentions · 1 filmed
  • check out Charlesmark. It's a botique hotel and fills up fast but it's in Copley Square and the rates are good. 3
  • Breakfast is offered as part of the room rate and offers ample choices like waffles, bagels, and eggs. 17
  • If you want the hostel experience, I highly recommend this place. The only downside is that the price is a little bit higher than the typical hostel. 3
  • I stayed in Hamptons about once a month for a couple years - clean, comfortable and cheap (but I agree they vary somewhat). 7
  • The Verb Hotel right by Fenway is cheap and hip. 3
  • I recently stayed at a place called Bowers House. It's in Somerville. It's a 2 minute walk to the T and it's in Davis Square. Also it's relatively cheap--my room was about $130/night 3
  • I recently stayed at a place called Bowers House. It's in Somerville. It's a 2 minute walk to the T and it's in Davis Square. Also it's relatively cheap--my room was about $130/night and they include breakfast and you can help yourself to whatever is in the fridge if you're hungry. 3
  • Hotel Commonwealth is closest to Fenway and pretty nice, but a tad pricey. 3
  • So, I was very impressed with the breakfast and given how expensive everything is in this area, that is definitely going to cut down on some of the cost being able to eat right here at the hotel. On camera40:52
Location13 mentions · 1 filmed
  • I'd stay at the one in Cambridge, or possibly the Crosstown. The airport ones, are too far away from downtown Boston. 8
  • The DoubleTree is in an awkward location but it's a perfectly fine neighborhood. 9
  • I would advise caution on the HI Crosstown. I'm a big fan of Hampton Inn and I'm sure this one is doing its best for their guests. That being said, I'm not a fan of the neighborhood for this hotel. 2
  • I have stayed at the Fairmont Copley Plaza Hotel and enjoy the hotel and its environs. Not in the downtown or historic district, but public transportation to that area is close by. Great location, I actually have a view of it from my office, the heart of Back Bay. 2
  • The Hampton Crosstown Center is in the one neighborhood in Boston where ... it's not a great neighborhood, right near the "skid row" area of the city (which is otherwise quite safe). 9
  • There is also Intercontinental Boston, though much pricier, in summer, it will be $450+/night, but I love this hotel and quick 3 minute taxi to the pier or 10 minute walk. Close to a number of things on the Freedom Trail, i.e. Boston Tea Party ship and museum (5 mins walk) The North End, Paul Revere House, Old North Church, 15 minute walk. 2
  • That being said, I'm not a fan of the neighborhood for this hotel. It is near the intersection of Mass Ave and Melnea Cass Blvd where there is a large unhoused population who have recently (in the past several weeks) been moved out of their tents and into various other and warmer housing including a formerly vacant Best Western Roundhouse which is just across a busy rotary from the HI. 2
  • What can I say--it's the airport. You won't leave the hotel to go anywhere but the subway or the airport. Subway access isn't great since you'll have to get to the airport station, but once you're there, the Blue Line is an easy and quick ride into town. 8
  • I have stayed at the Fairmont Copley Plaza Hotel and enjoy the hotel and its environs. Not in the downtown or historic district, but public transportation to that area is close by. 2
  • I've stayed at the Marriott Cambridge. The Fairfield and the Hampton Inn too. All are a quick walk to public transit. 9
  • The hostel you're talking about is Hosteling International Boston. I've stayed there before - it's quite nice and modern. The location is excellent too - it's near the Tufts Medical Center, Chinatown and Downtown Crossing T stops. 3
  • Positioned perfectly for a swift 20-minute journey to the airport and easy access to the city's most iconic landmarks. On camera150:32
  • The Days Inn Harvard-Fenway? Not that close to Harvard, not that close to Fenway. 3
Food7 mentions
  • And, thanks to the hotel's free shuttle bus, you can get to them in no time - Fenway Park and Downtown are both just a 10-minute ride away. You can set up for a day's sightseeing at the breakfast buffet*, which has a big choice of hot and cold options to feast on. 11
  • I just got tired of the below average coffee and choices for breakfast and have switched to HGI or other nicer Hilton's. 7
  • Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. 7
  • If we really wanted to label it Hampton is more budget friendly, you get free breakfast and aside from the market that is your only food amenity. Typically very basic (usually outdated) rooms 7
  • Home2 and Tru kinda sit in the middle of them if that makes sense? They're kinda newer brands, so they tend to be in nicer shape with more modernized and cleaner LOOKING rooms (old rooms are dingy, sorry), but like Hampton they only offer complimentary breakfast and a market in the way of food. 7
  • Seksyon ng mga Comment [na-delete] • 3 taon ang nakalipas We stay at Hamptons a lot - especially on road trips in the USA. There are also two Hamptons in NYC where we stay every time we are there. Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. 7
  • We stay at Hamptons a lot - especially on road trips in the USA. There are also two Hamptons in NYC where we stay every time we are there. Consistently clean, decent service, free "breakfast" which may or may not be to your tastes. 7
Noise2 mentions
  • There's a holiday inn on Beacon Street in Brookline, it's in a quieter area but is a pretty quick walk to Fenway and I think it's decently affordable. 3
  • The major complaint here is the noise from street-facing rooms. It comes not just from the traffic on busy Massachusetts Avenue; the added proximity to Boston Medical Center means there are ambulance sirens. 17
Room2 mentions · 1 filmed
  • The decor is simple and generic: dark mahogany furniture, and bedding and carpets in shades of tan and cream. 17
  • I had a great room with a view and a very big breakfast area. On camera40:13

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about floor level.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • 12 sources carry no publication date, so we cannot tell how current they are.

Ask about Hampton Inn & Suites Boston Crosstown Center

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 19/100

We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-01.

0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
95

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We keep reading Hampton Inn & Suites Boston Crosstown Center. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

3 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 19 cited sources

Everything quoted on this page.

  1. 1
  2. 9
    Hotels : r/bostonmarathon
    reddit.comForum thread2025-12-31Recent6 quotes used
    The DoubleTree is in an awkward location but it's a perfectly fine neighborhood.
    Read originalreddit.com
  3. 17
    Hampton Inn & Suites Boston Crosstown Center
    oyster.comReview site2024-08-08Ageing6 quotes used
    Breakfast is offered as part of the room rate and offers ample choices like waffles, bagels, and eggs.
    Read originaloyster.com
  4. 7
    What are the quality of Hampton Inns like compared to ...
    reddit.comForum thread2024-01-05Ageing19 quotes used
    We stay at Hamptons a lot - especially on road trips in the USA. There are also two Hamptons in NYC where we stay every time we are there. Consistently clean, decent service, free "breakfast" which may or may not be to y…
    Read originalreddit.com
  5. 2
    Boston Hotels - East Coast Departures
    boards.cruisecritic.comReview site2018-04-15Ageing5 quotes used
    I would advise caution on the HI Crosstown. I'm a big fan of Hampton Inn and I'm sure this one is doing its best for their guests. That being said, I'm not a fan of the neighborhood for this hotel.
    Read originalboards.cruisecritic.com
  6. 3
    Hotels in Boston
    reddit.comForum thread2015-03-29Ageing20 quotes used
    The Super 8 Watertown/Boston/Cambridge, for example. Affordable, clean, safe. But not where you want to be for your week in Boston.
    Read originalreddit.com
Showing 6 of 19 cited · 0 read
1/4

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