RoomExpert - Hotels, Honestly
$$

Doubletree By Hilton Hotel Boston - Downtown

Spacious downtown rooms with Murphy beds near Boston Common, undercut by street noise and indifferent service.

Strong · Deep coverage · read from 0 sources · 0 traveler insights
80
RoomExpert Score
Strong

The verdict

Who's travelling?

Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.

Read it your way

This downtown hotel provides spacious rooms with plenty of natural light, tiled bathrooms, and practical fold-out Murphy beds. Its location places guests near Boston Common, the Theater District, and nearby subway transit. However, visitors frequently contend with loud street noise from honking and music, as well as thin walls between connecting rooms. Service can also be minimal, with guests citing unhelpful front desk interactions and a lack of luggage assistance. 87

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Guests appreciate the spacious room layouts, especially the fold-out Murphy bed and barn door that allow living areas to be partitioned off. drawn from the full read
  • Bathrooms are well-stocked with tile throughout, generous towel storage, and full-size dispensers for shampoo, conditioner, and body wash. 1
  • The downtown setting offers easy walking access to the Theater District, the New England School of Law, and local T subway stops. 762

The catch

  • While many guests enjoy being nestled in the heart of downtown, others note the location across from Tufts on Stuart Street feels far from primary subway hubs. 8
  • Some visitors praise the knowledgeable and patient concierge, but others report indifferent front desk staff who dismiss noise complaints. 7

Who it's for

  • Travelers who need flexible Murphy bed layouts
  • Visitors attending shows in the Theater District
  • Guests who prioritize proximity to the T subway

Skip it if

  • Light sleepers sensitive to blaring music and honking
  • Guests expecting luggage assistance and attentive front desk service
  • Anyone wanting a vibrant on-site restaurant

Seen on camera

7 moments · 2 videos · Doubletree By Hilton Hotel Boston - Downtown

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

It's this perfect, beautiful blend of modern, fresh amenities mixed with that classic, historic Boston charm that we all…

youtube.com0:31

I'm staying here at the Double Tree I'll go ahead and show you my room my room is absolutely gorgeous it's awesome it's…

youtube.com1:14

swing it over to your left is going to be going into the bathroom very nice bathroom it's got tile throughout look at wh…

youtube.com3:13

carpet's not too bad like if I could choose carpet over hardwood I really would choose hardwood but the carpet it's bran…

youtube.com5:49

the Accents in the room are beautiful great lighting there's wallpaper throughout which is nice

youtube.com6:17

the bathroom is really nice with tile

youtube.com6:21

Boston's great it's a great location again I'm staying at the Double Tree here in Boston

youtube.com6:29

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

Ways to book
Direct with the hotelRoomExpert pick
$299per night (mocked)
Hilton Honors member rate · King Guest Room
Keep: Hilton Honors points · elite nights · eligible benefits
Check rates →
Booking.com
$305per night (mocked)
Public rate · King Guest Room
Forfeit: Hilton Honors points · elite nights · eligible benefits
Hilton Honors benefits may not apply.
See rates →
Award stay: about 38,000 Hilton Honors points a night (mocked). Availability not checked.
RoomExpert read

Booking direct costs no more here and keeps Hilton Honors points, elite nights and eligible benefits.

Placeholder pricing. No live rate source is connected yet, so these figures are mocked and are not a quote — the booking site shows the real rate for your dates.

RoomExpert rate estimate
$299est. per night
Mocked range: $233–$339
Around our estimate

This sits inside our estimated range for this hotel.

Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.

Score breakdown

How the 80/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

89
read from 1 source · Deep coverage
  • swing it over to your left is going to be going into the bathroom very nice bathroom it's got tile throughout look at where all the storage is for the hair dryer washcloths towels all that stuff 13:13
  • the bathroom is really nice with tile 16:21

Location

87
read from 1 source · Deep coverage
  • Reply May 22nd, 2002 | 07:28 AM #5 Lori Guest Posts: n/a We stayed at the downtown location last summer through Priceline ($69 night). We stayed at the downtown location last summer through Priceline ($69 night). It was a very nice hotel with a great bathroom! 6
  • Boston's great it's a great location again I'm staying at the Double Tree here in Boston 16:29

Room

85
read from 1 source · Deep coverage
  • I'm staying here at the Double Tree I'll go ahead and show you my room my room is absolutely gorgeous it's awesome it's huge you walk in there's a fold out Murphy bed which I'll show you guys 11:14
  • the Accents in the room are beautiful great lighting there's wallpaper throughout which is nice 16:17

Service

86
read from 1 source · Deep coverage
  • (On the other hand, the concierge is knowledgeable and patient, suggesting several area options when asked.) 7
  • That is a total game-changer when you're traveling and just want to get to your room and relax without any stress. They also offer flexible check-in starting at 3:00 p.m. and check-out at noon, which gives you that extra bit of breathing room to enjoy your stay. 4

Bed & Sleep

85
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

77
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Where it is, how to reach it

821 Washington Street
Boston, Massachusetts
02111 USA

Details checked 2026-09-01

Open in maps →

Where it sits

Doubletree By Hilton Hotel Boston - Downtown and the 24 other hotels we cover in Boston. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $$ usually buys

Scores 8 points below the mid-range median of 88, across 321 hotels in the same bracket. In Boston it sits 4 points below the local median of 84.

Price bracket
$$
Mid-range
This hotel
80
Bracket median
88
Index median
89

Based on 321 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for

Nothing is yet praised often enough to recommend.

Avoid
  • 2 mentions

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Bathroom
85
Service
84
Room
83
Noise
71
Location
53
View the 31 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Service5 mentions
  • That is a total game-changer when you're traveling and just want to get to your room and relax without any stress. They also offer flexible check-in starting at 3:00 p.m. and check-out at noon, which gives you that extra bit of breathing room to enjoy your stay. 4
  • (On the other hand, the concierge is knowledgeable and patient, suggesting several area options when asked.) 7
  • Outside of the hotel being dated, dirty, and obviously neglected - the staff could not also care less. 8
  • Service is minimal -- nobody is available to help with your bags, for example. 7
  • There was some sort of night club parking lot thing going on all night last night with every car synced up playing the same song the entire hotel was down in the lobby yelling at the front desk to get a police officer to shut it down. It was wild, never stay here their management sucks. 8
Location10 mentions · 1 filmed
  • The location is inherently noisy as it is right near Stuart St and across from Tufts. 8
  • There is enough parking (charge). It is "quite" far from any attraction or restaurant (3 subway stops from South Station and 4 from Downtown Crossing). 2
  • The neighborhood of the Downtown isn't so bad, it used to be really terrible but now is dominated by a mix of Chinatown, medical schools and theater stuff, he seedy stuff has nearly all been closed down. Sort-of like Boston's version of Times Square, but without Disney. Very convenient to attractions and public transit. 6
  • Convenient location four blocks from the Boston Common and two blocks from the Theater District 7
  • Boston's great it's a great location again I'm staying at the Double Tree here in Boston On camera16:29
  • The location is fine - the T is only a few blocks over. Its near the New England School of Law and several theaters. 6
  • The Doubletree's downtown location is within easy walking distance of Boston's Theater District, the Boston Common, Chinatown, and plenty of dining and shopping options. 7
  • This hotel is on the fringe of a somewhat seedy area - (Chinatown, hospitals, a few "adult" bookstores) - but it is the fringe and can easily be avoided by going in the other direction. When you do, you are within walking distance of many things, easy MBTA ride to others. 6
  • Reply May 22nd, 2002 | 07:28 AM #5 Lori Guest Posts: n/a We stayed at the downtown location last summer through Priceline ($69 night). We stayed at the downtown location last summer through Priceline ($69 night). It was a very nice hotel with a great bathroom! 6
  • The most persuasive argument in favor of the Doubletree is it's downtown location just blocks from Boston's Theater District and the Boston Common. 7
Noise5 mentions
  • The hotel is very clean and quiet. 2
  • The Doubletree Bayside IS near public transportation. It's actually just down the street (1/4 of a mile or so) from the JFK/UMASS T station. 6
  • BDB0921 • 2y ago This. Same thing for us last two nights ongoing music and honking blaring next door shaking the windows of our hotel room. I will never stay here again. Make it stop. 8
  • The walls were paper thin in the new room. There were younger kids (early teens) staying in a connecting room and were extremely loud. 8
  • BDB0921 • 2y ago This. Same thing for us last two nights ongoing music and honking blaring next door shaking the windows of our hotel room. I will never stay here again. 8
Bathroom4 mentions · 2 filmed
  • Rooms are relatively spacious and get a lot of natural light. But they're sparsley furnished and drab; and the bathrooms have only shower stalls, no tubs. 7
  • the bathroom is really nice with tile On camera16:21
  • swing it over to your left is going to be going into the bathroom very nice bathroom it's got tile throughout look at where all the storage is for the hair dryer washcloths towels all that stuff On camera13:13
  • Went to take a shower (being in airports all day is gross). Turned the knob to the shower, and the entire square backing rotated with it, falling off of the shower wall, along with the handle, into the tub. 8
Room6 mentions · 2 filmed
  • The walls were paper thin in the new room. There were younger kids (early teens) staying in a connecting room and were extremely loud. Brought it up to the front desk and got laughed at before Andrea said "Oh yeah, they are something else." 8
  • The hotel was okay - no luxury but I slept well and the room size was okay. 2
  • Paid for early check-in, get to my room and notice a very large dump was left in the toilet. I asked to change rooms, as there was no way I would trust the remainder of the room was clean. 8
  • I'm staying here at the Double Tree I'll go ahead and show you my room my room is absolutely gorgeous it's awesome it's huge you walk in there's a fold out Murphy bed which I'll show you guys On camera11:14
  • the Accents in the room are beautiful great lighting there's wallpaper throughout which is nice On camera16:17
  • Decor is lackluster, save for in the lobby which received a renovation in 2012. 7
Food1 mention
  • The on-site restaurant, Wisteria, adds little to the establishment. 7

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about floor level.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • 7 sources carry no publication date, so we cannot tell how current they are.

Ask about Doubletree By Hilton Hotel Boston - Downtown

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 19/100

We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-01.

0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
95

Watch this hotel

We keep reading Doubletree By Hilton Hotel Boston - Downtown. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 11 cited sources

Everything quoted on this page.

  1. 3
  2. 7
    DoubleTree by Hilton Hotel Boston - Downtown Review
    oyster.comReview site2024-08-12Ageing10 quotes used
    (On the other hand, the concierge is knowledgeable and patient, suggesting several area options when asked.)
    Read originaloyster.com
  3. 8
    DoubleTree Boston Downtown (821 Washington) - Avoid
    reddit.comForum thread2023-07-02Ageing9 quotes used
    The location is inherently noisy as it is right near Stuart St and across from Tufts.
    Read originalreddit.com
  4. 2
    Doubletree Hotel Bayside, in Boston - Canada/New England
    boards.cruisecritic.comReview site2006-07-10Ageing4 quotes used
    The hotel is very clean and quiet.
    Read originalboards.cruisecritic.com
  5. 1
    Get Ready to Be Amazed: DoubleTree Suites Boston Room Tour
    youtube.comVideoDate not statedListened for quotes only13 quotes used
    Boston's great it's a great location again I'm staying at the Double Tree here in Boston
    Read originalyoutube.com
  6. 4
    DoubleTree by Hilton Hotel Boston-Downtown | Boston (MA ...
    youtube.comVideoDate not statedListened for quotes only2 quotes used
    It's this perfect, beautiful blend of modern, fresh amenities mixed with that classic, historic Boston charm that we all love so much. It was built back in 1999, but underwent a thoughtful renovation in 2014, so everythi…
    Jump to0:31
    Read originalyoutube.com
Showing 6 of 11 cited · 0 read
1/2

More in Boston

All Boston hotels →