Hampton Inn and Suites by Hilton, Downtown Vancouver
Spacious downtown suites near the stadium with city and mountain views, though elevator waits can be long.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Hampton Inn and Suites by Hilton Downtown Vancouver offers spacious suites and efficiency units close to local stadiums and retail areas. Guests praise the comfortable beds, spotless housekeeping, and upper-floor views of the city and mountains. The complimentary breakfast also receives positive marks for quality and variety. However, having only two elevators for the high-rise property frequently causes long waits and crowded rides. 1314217
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Rooms and suites are consistently described as spotless, spacious, and filled with natural light from large window panels. drawn from the full read
- Guests regularly highlight great sleep quality thanks to comfortable mattresses, top notch bedding, and supportive pillows. drawn from the full read
- The downtown location provides easy walking access to stadiums, intimate shops, and transit options like Pacific Central Station. 16217
- The building relies on just two elevators, leading to packed cabs and long waits to travel between floors. 1
The catch
- While guests enjoy the quality of the breakfast buffet, reviews criticize the in-house restaurant Bogarts for being overpriced and poor value. 152
- Some visitors find the bathrooms modern and spacious with great showerheads, while others report weak water pressure and dated tub-and-shower combos. drawn from the full read
Who it's for
- — Guests attending events near the stadium
- — Travelers wanting downtown suites with mountain views
- — Visitors looking for walkable access to city dining and shopping
Skip it if
- — Travelers frustrated by slow, crowded elevator rides
- — Guests who dislike older tub and shower curtain setups
Seen on camera
24 moments · 3 videos · Hampton Inn and Suites by Hilton, Downtown Vancouver
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“the staff members were friendly and well informed enhancing My overall experience”
youtube.com2:18“I particularly enjoyed the breakfast offerings such as the smoothies and pressed fruit juices”
youtube.com2:23“Checking in was incredibly efficient thanks to the contactless options available.”
youtube.com0:22“Yeah, the room needs a little touch-ups here and there. Closet isn't very large, but it's okay for hotel standards, but…”
youtube.com2:08“So done that. It's clean. Well, paint the walls. as usual. But it is clean.”
youtube.com4:29“There's the hotel. We're at the breakfast place or restaurant called Time and Place. So, it's a beautiful restaurant. Th…”
youtube.com8:37“So the first area is cleanliness and this hotel was spotless. We did not experience any issues as it relates to the clea…”
youtube.com13:31“In fact, they even left us a towel even left a towel in front of the windows to finish cleaning the windows. However, we…”
youtube.com13:43“Location. This hotel was in the perfect location within the metro area of Vancouver. It's adjacent to some intimate shop…”
youtube.com15:09“Did you see that oatmeal with those fresh strawberries glycerin waiting for my on my taste buds to get to them? We reall…”
youtube.com15:54“Again, Metro Town, great hotel. It's a little older, but they did a great job remodeling.”
youtube.com17:24“I really appreciated the blackout curtains, which ensured a deep, restful sleep after a long day of travel.”
youtube.com0:45“it has a pretty good location it's pretty close to Vancouver downtown 6-minute walk Gast Town 99-minute Walk Vancouver L…”
youtube.com0:48“during my stay at this hotel I was impressed by its convenient location near popular attractions such as Science World i…”
youtube.com1:17“the front desk staff were friendly and helpful and the Business Center was useful for printing tickets”
youtube.com1:31“door Dash delivery to the room was a nice touch and the daily breakfast though repetitive was a welcome convenience”
youtube.com1:36“during my stay at the hotel I was impressed by the cleanliness and the kindness of the staff”
youtube.com1:55“the location made it convenient to explore downtown Vancouver and its proximity to Pacific Central Station was a bonus f…”
youtube.com2:00“the room was comfortable and the view was delightful”
youtube.com2:29“The next question is comfort and amenities. This room was extremely comfortable. In fact, the bed was like sleeping on a…”
youtube.com14:12“If I had to make one suggestion, one suggestion to the hotel restaurant management, they need to expand the buffet a lit…”
youtube.com16:09“The restaurant and housekeeping associates were amazing. Did a fantastic job.”
youtube.com16:51“Did a fantastic job. However, when I checked in, we didn't really get that warm and fuzzy greeting that you would get wh…”
youtube.com16:55“while the breakfast options were limited the quality was good”
youtube.com2:09Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
94Location
93- “Location. This hotel was in the perfect location within the metro area of Vancouver. It's adjacent to some intimate shops and retail areas. wide variety of restaurants around this hotel within walking distance and a fullervice grocery store right across the street.” 215:09
- “While the Pan Pacific is a great hotel, luggage service excellent, great location and is a great choice for your first time, I have to say I really like Fairmont Pacific Rim hotel as I think it is a step higher in quality.” 9
Room
91- “The next question is comfort and amenities. This room was extremely comfortable. In fact, the bed was like sleeping on a cloud in heaven, I guess. Not that I ever have, but it was so comfortable.” 214:12
- “Our beautifully appointed guests rooms feature the comfy Cloud Nine Hampton Beds, microwave ovens, mini-fridges, hairdryers, iron and ironing boards, complimentary high speed internet access, complimentary in room coffee and tea, and in-room safes” 14
Service
92Bed & Sleep
91- “I really appreciated the blackout curtains, which ensured a deep, restful sleep after a long day of travel.” 70:45
Value
87- “I was so surprised that the Pan Pacific was within $15 dollars of those other hotels. I have heard that they will run a sale sometimes so that must be why the price is so reasonable for my dates.” 9
- “Yes, I did book the Pan Pacific directly and will watch for price drops but I think I got a really good deal on King Room, no harbor view but that's OK for $472.08 CAD.” 9
Where it is, how to reach it
Details checked 2026-09-05
Where it sits
Hampton Inn and Suites by Hilton, Downtown Vancouver and the 14 other hotels we cover in Vancouver. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points above the mid-range median of 88, across 490 hotels in the same bracket. In Vancouver it sits 2 points above the local median of 88.
- This hotel
- 90
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 2 mentions
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 78 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “the staff members were friendly and well informed enhancing My overall experience” On camera162:18
- “Very good food and again, great service and my server even offered an omelette which was not included because of my Diamond status, but I declined.” 10
- “In fact, they even left us a towel even left a towel in front of the windows to finish cleaning the windows. However, we did we did notice that they need to facilitate some touch-up painting. You saw it with that closet area. We saw a a few other spots that need a little attention to detail.” On camera213:43
- “during my stay at the hotel I was impressed by the cleanliness and the kindness of the staff” On camera161:55
- “Almost every staff member I interact with seems to know I am LTD and says thank you. Unnecessary but nice.” 10
- “The rooms are very nice and gave me a very nice welcome gift.” 1
- “The restaurant and housekeeping associates were amazing. Did a fantastic job.” On camera216:51
- “I had not been to Vancouver in over 20 years, and the staff there made me feel welcome.” 1
- “Stayed here before and after our Rocky Mountaineer Tour, found it great service was excellent, yes there are shuttles and Hopon hopoff bus stops just around the corner, resturant on lower level was very nice and food also good.” 15
- “the front desk staff were friendly and helpful and the Business Center was useful for printing tickets” On camera161:31
- “Did a fantastic job. However, when I checked in, we didn't really get that warm and fuzzy greeting that you would get when you check in. I mean, the front desk associates didn't really smile. They were they were just kind of like robots, so to speak.” On camera216:55
- “So the first area is cleanliness and this hotel was spotless. We did not experience any issues as it relates to the cleaning and housekeeping efforts.” On camera213:31
- “While the Pan Pacific is a great hotel, luggage service excellent, great location and is a great choice for your first time, I have to say I really like Fairmont Pacific Rim hotel as I think it is a step higher in quality.” 9
- “I agree: the staff was great and I liked my suite with a view of both the beautiful library and S.T.A.R. Labs...😁 (The Flash - CW's Arrowverse).” 10
- “The 24-hour reception makes it very easy to manage your schedule, even if your flight arrives late at night.” On camera70:27
- “I particularly enjoyed the breakfast offerings such as the smoothies and pressed fruit juices” On camera162:23
- “There's the hotel. We're at the breakfast place or restaurant called Time and Place. So, it's a beautiful restaurant. They've really done a great job of remodeling the restaurant and going to have breakfast here as customary.” On camera28:37
- “Did you see that oatmeal with those fresh strawberries glycerin waiting for my on my taste buds to get to them? We really enjoyed this breakfast and the staff for this restaurant was excellent.” On camera215:54
- “Very good food and again, great service and my server even offered an omelette which was not included because of my Diamond status, but I declined.” 10
- “door Dash delivery to the room was a nice touch and the daily breakfast though repetitive was a welcome convenience” On camera161:36
- “Received a nice welcome snack, upgrade to a king suite with city view and free hot buffet breakfast.” 10
- “The hotel's on-site restaurant serves delicious meals for breakfast, lunch and dinner; along with tasty snacks throughout the day.” 17
- “One of the best perks is the complimentary Americanstyle breakfast available every morning.” 7
- “sh2686 • 1y ago Hilton downtown is a nice property and good location. There is a lot of restaurants to eat at that are very close and the hotel itself has a nice lounge restaurant” 4
- “How was the breakfast credit for diamond? NoodlesSpicyHot • 8mo ago I think it was just ok, like $20 US or something. It wasn't zero, but it covered my coffee every morning and part of one cocktail every night.” 1
- “The lobby bar/restaurant is pretty good. I recommend the short rib quesadilla from the late night menu.” 1
- “while the breakfast options were limited the quality was good” On camera162:09
- “Work quality from the ladies running the restaurant, from Breakfast through last call, excellent food and beverage service” 1
- “If I had to make one suggestion, one suggestion to the hotel restaurant management, they need to expand the buffet a little bit. They need a few more selections.” On camera216:09
- “The Marriot Pinnacle is probably a little more out of the way, not much - maybe 2-3 blocks from Robson Street and shopping, etc.” 12
- “Hi I've stayed at the Delta suites on W. Hasting. It is on bus routes and 3 blocks from sky train and very reasonably priced. Also a short taxi ride or walk to great restaurants and sites. The rooms are very clean and modern.” 12
- “Located in the heart of a bustling metropolitan area, this 3-star hotel provides guests with easy access to all the attractions and activities that make Vancouver a world-class destination.” 17
- “Conveniently located in the heart of downtown Vancouver, at the corner of Robson and Beatty Street, the award winning Hampton Inn & Suites has been designed to be your home away from home when in Vancouver.” 14
- “The Hilton downtown is in a fairly chill part of town a few blocks away from the main shopping areas e.g., between Burrard and Granville.” 4
- “Close to the stadium and GM Place, this hotel has a variety of rooms including spacious efficiency units with a separate bedroom.” 13
- “Downtown is actually better because you can walk to the seawall and some parks within 2-3 city blocks.” 4
- “the location made it convenient to explore downtown Vancouver and its proximity to Pacific Central Station was a bonus for travelers planning to visit other cities” On camera162:00
- “The Holiday Inn downtown is somewhat near a sketchier part of downtown so staying there might get some spillover effect.” 9
- “I'd go with the downtown Vancouver location. While right downtown and so much more convenient to the places you'll want to visit, it's actually not that busy at that end of Robson Street except for just before/after sporting events/concerts/plays on at the venues nearby.” 4
- “Hi I've stayed at the Delta suites on W. Hasting. It is on bus routes and 3 blocks from sky train and very reasonably priced.” 12
- “Hilton downtown is a nice property and good location.” 4
- “The location is quite convenient with the Richmond Night Market just a short distance away.” 7
- “Location. This hotel was in the perfect location within the metro area of Vancouver. It's adjacent to some intimate shops and retail areas. wide variety of restaurants around this hotel within walking distance and a fullervice grocery store right across the street.” On camera215:09
- “The Hilton downtown is in a fairly chill part of town a few blocks away from the main shopping areas e.g., between Burrard and Granville. I think that's the better option. Also, gives you much easier access to museums/aquariums, etc.” 4
- “Downtown for sure, due to the convenience. With a kid, it would be much easier to go back to the Downtown hotel for a rest before visiting another spot, without a half-hour ride on the Skytrain back and forth.” 4
- “it has a pretty good location it's pretty close to Vancouver downtown 6-minute walk Gast Town 99-minute Walk Vancouver Lookout 99-minute walk Canada Place 14-minute walk and also close to attractions like flyover Canada 16-minute walk Granville Island 2minute Drive Vancouver Aquarium 3 minute Drive Vancouver seaw wall 3 minute drive” On camera160:48
- “during my stay I found the hotel to be conveniently located for my needs” On camera162:13
- “There were only two elevators for the entire hotel. So even after the broken one was fixed, they are stopping at every floor. I learned by day two that I needed to plan 10+ minutes extra to get down to the lobby. Crazy for a higher-end downtown hotel.” 1
- “While the Pan Pacific is a great hotel, luggage service excellent, great location and is a great choice for your first time, I have to say I really like Fairmont Pacific Rim hotel as I think it is a step higher in quality.” 9
- “during my stay at this hotel I was impressed by its convenient location near popular attractions such as Science World in the Vancouver Aquarium” On camera161:17
- “Hilton downtown is a nice property and good location. There is a lot of restaurants to eat at that are very close and the hotel itself has a nice lounge restaurant” 4
- “I was so surprised that the Pan Pacific was within $15 dollars of those other hotels. I have heard that they will run a sale sometimes so that must be why the price is so reasonable for my dates.” 9
- “Yes, I did book the Pan Pacific directly and will watch for price drops but I think I got a really good deal on King Room, no harbor view but that's OK for $472.08 CAD.” 9
- “That 'free' shuttle is why the rates are significantly higher than other comparable hotels around downtown - and with cab fare costing maybe $10 to the pier, it's a poor value 'freebie' for most patrons.” 15
- “Yes, I did book the Pan Pacific directly and will watch for price drops but I think I got a really good deal on King Room, no harbor view but that's OK for $472.08 CAD. It will be nice to be right there at the port.” 9
- “I did check on the Fairmont and it's very pricey, maybe one of these days.” 9
- “Re: the luggage service to the ship, I believe to not be charged you need to book the cruise package. But, even if there is a charge, probably still worth it.” 9
- “I did check on the Fairmont and it's very pricey,” 9
- “I can't recommend the in-house resto, Bogarts - they renovated, made the menu sound good but frankly are overpriced, underquality and generally just crappy value compared to similar styled restos within a few mins walk.” 15
- “Our beautifully appointed guests rooms feature the comfy Cloud Nine Hampton Beds, microwave ovens, mini-fridges, hairdryers, iron and ironing boards, complimentary high speed internet access, complimentary in room coffee and tea, and in-room safes” 14
- “I agree: the staff was great and I liked my suite with a view of both the beautiful library and S.T.A.R. Labs...😁 (The Flash - CW's Arrowverse).” 10
- “The rooms are well equipped with essentials like a microwave, fridge, and a dedicated desk.” 7
- “the room was comfortable and the view was delightful” On camera162:29
- “Room is very nice with suite layout, and a nice view and balcony.” 10
- “Room quality was strong. clean” 1
- “Our spacious suites feature fully equipped kitchens, ample desk space, pull out queen size sofa beds in the living area” 14
- “Yeah, the room needs a little touch-ups here and there. Closet isn't very large, but it's okay for hotel standards, but things like this where they need to come in and touch up the paint a little bit.” On camera22:08
- “I'd probably look into staying at the Pacific Palisades, which are right on Robson Street, in the heart of where everything is going on. I had friends stay there 2 summers ago and they have a beautiful view from their balcony.” 12
- “The next question is comfort and amenities. This room was extremely comfortable. In fact, the bed was like sleeping on a cloud in heaven, I guess. Not that I ever have, but it was so comfortable.” On camera214:12
- “Only one elevator was working when I checked in at a 30-story hotel that had a ton of folks checking in and out for ski trips. I waited through multiple packed elevators before checking into my room to work. I missed a meeting because it took almost 30 minutes from check-in to the elevator.” 1
- “BananaPeelSlippers • 8mo ago i stay at that hotel a lot and also love it. we also had a stay with an elevator down and the hotel def needs to do something to keep them both running. 2 is barely adequate.” 1
- “Metrotown/ crystal mall will NOT be quieter and there are barely anywhere to walk outside because the area is just surrounded by very busy streets.” 4
- “I've stayed at hampton inn for quite a few days, it is safe though crossing the street is quite challenging” 8
- “I'd probably look into staying at the Pacific Palisades, which are right on Robson Street, in the heart of where everything is going on.” 12
- “I really appreciated the blackout curtains, which ensured a deep, restful sleep after a long day of travel.” On camera70:45
- “Probably because I have become accustomed to subpar bathrooms in hotels. I have a decent view” 10
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 8 sources carry no publication date, so we cannot tell how current they are.
Ask about Hampton Inn and Suites by Hilton, Downtown Vancouver
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 18/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
3 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 17 cited sources▾
Everything quoted on this page.
- 8Is the hampton inn and suites by hilton in downtown ...reddit.comForum thread2026-01-31Recent2 quotes used
“I've stayed at hampton inn for quite a few days, it is safe though crossing the street is quite challenging”
Read originalreddit.com - 1Vancouver Downtown, BC, Canada : r/Hiltonreddit.comForum thread2026-01-19Recent10 quotes used
“Only one elevator was working when I checked in at a 30-story hotel that had a ton of folks checking in and out for ski trips. I waited through multiple packed elevators before checking into my room to work. I missed a m…”
Read originalreddit.com - 4Hilton Downtown vs. Metrotown with a 4-year-oldreddit.comForum thread2025-09-25Recent9 quotes used
“Metrotown/ crystal mall will NOT be quieter and there are barely anywhere to walk outside because the area is just surrounded by very busy streets.”
Read originalreddit.com - 10Vancouver Downtown : r/Hiltonreddit.comForum thread2024-05-29Ageing11 quotes used
“Very good food and again, great service and my server even offered an omelette which was not included because of my Diamond status, but I declined.”
Read originalreddit.com - 11Hampton Inn and Suites by Hilton, Downtown Vancouverclassicvacations.comReview site2016-01-06AgeingRead originalclassicvacations.com
- 6Hampton Inn & Suites Downtown Vancouverboards.cruisecritic.comReview site2008-06-26AgeingRead originalboards.cruisecritic.com
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