$
DoubleTree by Hilton Hotel Charlottesville
Work-ready rooms with generous desks, plenty of outlets, and a top-floor bar deck overlooking downtown.
Strong · Deep coverage · read from 0 sources · 0 traveler insights
76
RoomExpert Score
Strong
The verdict
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This hotel serves business and leisure visitors with functional rooms equipped with comfortable office chairs, spacious desks, and abundant charging ports. Guests appreciate the top-floor bar deck and the well-maintained breakfast buffet, but persistent noise around the pool area and slamming fitness center doors disrupt sleep. Reviewers also flag value concerns regarding steep extra charges for breakfast and bar drinks alongside aging room details. 924
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently appreciate the work-friendly rooms, highlighting oversized desks, leather office chairs, and an impressive number of outlets and USB ports. 4
- Bathrooms draw praise for their large vanities, Malin + Goetz toiletries, and walk-in showers with strong water pressure. 423
- Guests also enjoy the top-floor deck at the Trophy Room bar for its sweeping views of downtown Charlottesville under string lights. 4
- Noise is a widely acknowledged annoyance, particularly echoing sound from the large pool area and doors banging shut near the fitness center. 911
The catch
- While several visitors praise the breakfast buffet as well-presented and replenished, others consider the twenty-five-dollar price tag too steep. 7
- Guests are divided on bed comfort, with some praising the comfortable bedding and others finding the mattresses far too hard. drawn from the full read
Who it's for
- — Business travelers needing a functional desk and ample outlets
- — Evenings on the top-floor bar deck
- — Guests wanting a spacious walk-in shower
Skip it if
- — Light sleepers bothered by echoing pool noise and slamming doors
- — Travelers expecting a free breakfast included in the rate
- — Guests who prefer soft mattresses
How to book
With points
Bookable with Hilton Honors points. We have not priced this property yet.
Book with us
Score breakdown
How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
81read from 1 source · Deep coverage
- “The bathroom, however, was pretty spacious, with a large vanity that had enough space to accommodate two sets of guests' personal amenities.” 4
- “The bathroom, however, was pretty spacious, with a large vanity that had enough space to accommodate two sets of guests' personal amenities. It was stocked with plenty of great-smelling Malin + Goetz toiletries, including hand soap and lotion.” 4
Location
83read from 1 source · Deep coverage
Room
78read from 1 source · Deep coverage
- “they refused to offer me another room and i had to go to bed fully clothed with my coat, hat and scarf on. This stay was for our anniversary, the staff were so hospitable and couldn't do enough.” 7
- “I had originally booked a queen room but needed a twin - they went above and beyond to find me a fantastic room that exceeded expectations.” 7
Service
82read from 1 source · Deep coverage
- “I had originally booked a queen room but needed a twin - they went above and beyond to find me a fantastic room that exceeded expectations. Their courteous, polite, and helpful attitude made a real difference.” 7
- “She made sure everyone was happy with the service and going out of her way to support where required. Though we were only there for a few days, she became part of us. I cannot commend her service high enough.” 7
Bed & Sleep
82read from 1 source · Deep coverage
Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
77read from 1 source · Deep coverage
- “I usually stay at the Omni down on the pedestrian walking mall; the beds are comfy, although the decor is a little boring, they have an excellent breakfast buffet that is well worth the price (baguette with goat butter!), and there are lots of little shops and restaurants right out the back door.” 6
- “I think it's a little overpriced for the room quality.” 9
Where it is, how to reach it
990 Hilton Heights Road
Charlottesville, Virginia
22901 USA
Details checked 2026-09-05
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $ usually buys
Scores 6 points below the modest median of 82, across 210 hotels in the same bracket.
Price bracket
$
Modest
- This hotel
- 76
- Bracket median
- 82
- Index median
- 88
Based on 210 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 3 mentions
- 1 mention
Avoid
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Service
85
Room
81
Food
72
Bathroom
66
Value
58
Noise
41
Location
41
View the 94 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Service31 mentions
- “My room was really clean, and I have to give credit to housekeeping for doing such a nice job.” 7
- “Despite having whole day to prepare room items not replenished had to contact front desk. Awful service, Awful attitude, Awful customer service, lost a loyal customer who won't return- offered extra points by way of trying to resolve issue by counter staff.” 7
- “Rooms were nice but we went to floor 18 to haves drink with a few friends.” 7
- “I had originally booked a queen room but needed a twin - they went above and beyond to find me a fantastic room that exceeded expectations. Their courteous, polite, and helpful attitude made a real difference.” 7
- “From the front desk to the bar, the staff was friendly and always willing to help.” 4
- “Long story short, the member of staff gave a whole host of (what I believe to be made up reasons) for not being able to check us in early even though the place was dead and we both just wanted a key (no use of the room) so we could head out to see our families.” 7
- “She made sure everyone was happy with the service and going out of her way to support where required. Though we were only there for a few days, she became part of us. I cannot commend her service high enough.” 7
- “The attendants were always friendly and quick to bring my car.” 4
- “The DoubleTree by Hilton Hotel Charlottesville, where recent guests reported outstanding service from staff, sits along the Rivanna River in the heart of the Blue Ridge Mountains.” 8
- “The showers at the double tree in St. Louis are the worst the front desk people are the slowest , no Carter load or unload your luggage no vending machines just a little place beside the check in desk with the worst selection of food or snack , no juice , no snacks , no chips they taste good but mainly it's the shower barely enough water pressure to get wet !” 3
- “Double Tree is nice but not really around anything and you'll have to drive quite a bit to reach the wineries and Carter Mountain.” 5
- “I mean there's a bar, the staff seems a little more seasoned and professional, and the building seems a little better maintained, but I'm paying double just for the room what I could pay for a quality inn, even without my friends and family discount.” 11
- “Hard to rate. Staff friendly. Rooms clean and big enough.” 11
- “Amazingly, a few minutes after check-in the agent called my room to apologize for "insulting me". She and I were talking about Hilton and she'd asked "do you work for Hilton?" and decided later she thought that sounded rude. I'd thought nothing of it but it was nice of her to make sure I wasn't insulted.” 2
- “I was understandably frustrated, but a quick call to reception solved the issue promptly. Once again, excellent service and efficient problem-solving made all the difference.” 7
- “See more Hilton Garden Inn Washington DC. Although our initial Digital Check-In went through smoothly with a valid card, the moment we complained about the dirty room, management slipped a billing notice under our door and demanded an excessive $350 hold.” 7
- “When I reached out via email to resolve the wrongful charge, the Director of Front Office Operations and the front office team played coy, repeatedly claiming they were "waiting on the confirmation number"-even though the official hotel folio containing the confirmation number was attached directly to the email thread multiple times.” 7
- “The staff do not care. What is the point of having an option to book a parking place? Then, not have one available, and it should be made very clear that the parking is not free.” 7
- “Essentially, if you pay over £100 to stay for a night you don't expect to pay for your parking, go to bed hungry and spend the next six weeks smacking your head against the wall speaking to clowns. I hope Fernando gets his proper kudos for losing any further custom from us (we stay in Bristol every month) to the Hilton. Poor leadership, poor service.” 7
- “Honestly, I can not believe how inflexible this last person I spoke to was and unwilling to work with me on this one time situation.” 7
- “Fernando Gallo is an inept manager.” 7
- “I can vouch for the Residence Inn on Main St. - easy covered parking, nice staff, and a good breakfast.” 6
- “The staff were briliant and specificalky singling Kinga from the kitchen staff, who was forever smile and delivered service with passion.” 7
- “The staff was fine, professional, most of them seemed friendly.” 9
- “When I raised this with the employee at reception, she was too busy talking to her boyfriend to ever care. Please don't waste your time here - you would get better service at a fuel station.” 7
- “One small issue during my stay: I returned to my room around 2:30 PM one day, completely exhausted and needing a quick rest, only to find that housekeeping hadn't yet cleaned the room - dirty towels were still there.” 7
- “On top of the jarring blue plaid carpet - which immediately reminded me of the burnt orange variety that was in my grandmother's house - were two beds with leather headboards, crisp white linens and the feather-free pillows I requested.” 4
- “Staff were pleasant and attentive and assisted with a minor issue regarding EV charging.” 7
- “At 10.20 the cleaner was banging on the door to know what time we were checking out at . Told her the do not disturb sign was on the door , she still asked me again what time we were checking out at . They really need to look at their customer service” 7
- “I've complained to the front desk (I swore because I am so angry), and they said the Base must have been turned up. No sh*t Sherlock! However, even after the receptionist found my complaint amusing, nothing changed!” 7
- “Room 1: Unsanitary and filthy. There was hair left on the towels and visible debris scattered across the floor.” 7
Food12 mentions
- “Then with the breakfast, I pay $80 for a room with ammenities that includes free breakfast at quality, while at DT I pay $25 extra for the same thing.” 11
- “Yea my wife and I stayed at a cambria, and its basically what you said, maybe a step down, and business otiented. But everything was fancy and we got upgraded to their best room, ritzy bar, good food, felt hoppin.” 11
- “Food was provided separately on arrival at the restaurant. Unfortunately within 2 hours of eating I was very poorly, first time in almost 3 years where ive been "glutened". If you have any allergies I suggest you do not eat here” 7
- “The buffet breakfast was very good - much better than I've experienced at other DoubleTree locations. Everything was well presented and regularly replenished.” 7
- “I personally like the brand, even though they're inconsistent and often dated. They're required to have a restaurant and bar as a brand standard and you get same F&B credit amount you'd get at a "Big H" Hilton, unlike at a Hilton Garden Inn. Menus are often very limited, though.” 3
- “回复 共享 bradrlaw • 2年前 Just stayed at DT in Orlando and it was good. Just stayed at DT in Orlando and it was good. Breakfast in particular with made to order omelets.” 3
- “Choice also has free breakfast, while had to pay $25 for the same exact thing this morning.” 11
- “And you had a host that you were expected to tip for saying "sit anywhere you want" and "how's the food you got from the buffet," I mean the guy was super nice and hard working and I was happy to tip him like 40%, cuz of all the crap he was taking from the other customers (one guy walked out cuz they wouldn't make him a personalized egg white omelet).” 11
- “The food itself was the exact same as at choice (though I will admit the quality of the actual cooking at choice free breakfast can vary quite a bit).” 11
- “The renovated lobby and restaurant (fairly decent) belie the true state of the property.” 6
- “That adds ups quickly. They also charge for breakfast! I'm surprised they don't nickel and dime you more with an attendant at the pool selling swimming tickets, charge for ice and god help you if you want clean towels.” 11
- “And you had a host that you were expected to tip for saying "sit anywhere you want" and "how's the food you got from the buffet," I mean the guy was super nice and hard working and I was happy to tip him like 40%, cuz of all the crap he was taking from the other customers” 11
Room17 mentions
- “I had originally booked a queen room but needed a twin - they went above and beyond to find me a fantastic room that exceeded expectations.” 7
- “As someone who travels with a laptop, a smartphone and a tablet, I was impressed with the number of outlets and USB ports available in the room.” 4
- “The old-school rotary phone and college-inspired trophy lamp that sat on top of the nightstand were fun decor touches, though.” 4
- “Room 2: Severe maintenance failures with a non-functional exterior door.” 7
- “See more Hilton Garden Inn Washington DC. Our bedroom on the other hand was tired and dreary. Stained and old grubby carpet/tired fittings and decor and a shower mat that was covered in black mould.” 7
- “Across from the beds sat an oversized desk with a brass lamp with its own outlet, plus a leather office chair comfortable enough for a day of work.” 4
- “The room is pretty much the exact same, except most of the Choice hotels I've stayed at have a microwave, and a desk lamp. DT has neither.” 11
- “Although the window offered a view that was underwhelming - I could see a parking lot and some apartment buildings - it had the best blackout curtains I've ever come across at a hotel.” 4
- “On the hotel's top floor sits a lovely deck attached to the Trophy Room bar, where you can enjoy a sweeping view of downtown Charlottesville while sitting beneath string lights.” 4
- “The decor is an interesting mix of tweedy patterned fabrics from the 1950s, retro-inspired furnishings, vintage University of Virginia pieces and old-school art from the 1700s to the 1950s - all of which tastefully push the college-days theme.” 4
- “One disappointment, though, was the in-room Wi-Fi. Despite my Wi-Fi test indicating that it was "fast" at 40.8 Mbps for downloads and 2.29 Mbps for uploads, it was actually slow and pretty glitchy.” 4
- “Executive King on the 9th (top floor) which required key card to get to. It was a large room with desk, sitting area with couch (and oddly placed chair), coffee table, comfortable bed with outlets next to it (yes!) and a large TV with a good selection of channels.” 2
- “Yea my wife and I stayed at a cambria, and its basically what you said, maybe a step down, and business otiented. But everything was fancy and we got upgraded to their best room, ritzy bar, good food, felt hoppin.” 11
- “My room had a missing security latch, the closet door would not stay closed (constantly opening itself to block entry into bathroom), very very dusty bed/furniture and nasty carpet, and some sort of bugs that were possibly termites in one area.” 6
- “I am an elderly lady with crippling arthritis - they put me in a room without heating in the middle of winter. they refused to offer me another room and i had to go to bed fully clothed with my coat, hat and scarf on.” 7
- “they refused to offer me another room and i had to go to bed fully clothed with my coat, hat and scarf on. This stay was for our anniversary, the staff were so hospitable and couldn't do enough.” 7
- “The only other furniture available for storage was the nightstand between the beds, but it only offered one drawer - not nearly enough space to stow clothing.” 4
Location15 mentions
- “Rooms come with an impressive kitchen and living area. Newish and clean, with a short walk to great restaurants.” 6
- “It's a great location for hanging out downtown.” 9
- “Location is A+ but it's all down hill from there....” 9
- “Tough to get a better location for Downtown Cville. Location, location, location. You can park for free and are walking distance to... -Downtown Mall w/food/bev/music -Main Street w/food/UVa -Preston Ave w/Bodos/Preston Beer trail” 9
- “Great location and pretty nice atrium / bar area.” 9
- “Tough to get a better location for Downtown Cville. Location, location, location.” 9
- “Don't compare this with other Omni hotels or you will be very disappointed. Location is A+ but it's all down hill from there....” 9
- “If you don't want to drive it's a good location. Hotel is fine, nothing special.” 9
- “rollem • 7 buwan ang nakalipas It's a great location for hanging out downtown. It's a great location for hanging out downtown. The hotel itself is pretty typical, it caters to a lot of business meetings or small conventions in its space.” 9
- “The hotel's location on Main Street means it's within walking distance of all kinds of shops and restaurants.” 4
- “Doubletree is definitely dated and bad location.” 6
- “the hampton and home2 in town have the best location as far as walking to things in town if that matters to you” 6
- “Not mentioned but also a Hilton property is Hampton Inn on West Main St just a few blocks from The Graduate. That would be a nice middle point if you are looking to stay closer to downtown and has a convenience factor.” 5
- “The Omni is a standard, decent hotel with a great location to access both the downtown mall and West Main St.” 9
- “Omni is only good for the location. There are much better places to stay in town.” 9
Value5 mentions
- “I usually stay at the Omni down on the pedestrian walking mall; the beds are comfy, although the decor is a little boring, they have an excellent breakfast buffet that is well worth the price (baguette with goat butter!), and there are lots of little shops and restaurants right out the back door.” 6
- “I think it's a little overpriced for the room quality.” 9
- “Room rates include several free amenities, such as coffee and tea every day in the lobby and loaner bikes with helmets. There is no full-service restaurant on-site, and only a limited menu is available at the Trophy Room bar.” 4
- “No only was I stunned to see how "cheap" the interiors were and how vulgar the overall experience...” 7
- “The Graduate Hotels' concept is unique and fun. It's refreshing to stay at a hotel that comes with such a strong sense of place. That being said, the Charlottesville outpost didn't impress me enough to justify my $552 room rate.” 4
Bathroom8 mentions
- “The showers at the double tree in St. Louis are the worst the front desk people are the slowest , no Carter load or unload your luggage no vending machines just a little place beside the check in desk with the worst selection of food or snack , no juice , no snacks , no chips they taste good but mainly it's the shower barely enough water pressure to get wet !” 3
- “The beds are functionally the same, you get a sink, a bath, DT has a better tv, while quality inn has more plugs for my phone and a desk lamp, etc etc.” 11
- “Certain room details, like the bath towels, were showing signs of age.” 4
- “The bathroom, however, was pretty spacious, with a large vanity that had enough space to accommodate two sets of guests' personal amenities.” 4
- “The bathroom, however, was pretty spacious, with a large vanity that had enough space to accommodate two sets of guests' personal amenities. It was stocked with plenty of great-smelling Malin + Goetz toiletries, including hand soap and lotion.” 4
- “The bathroom was a little small but the shower had amazing water pressure.” 2
- “The walk-in shower offered ample space and excellent water pressure, though the vent inside could have used a good dusting and cleaning.” 4
- “The bathroom layout is odd in that the counter and sink are in the bedroom, not bathroom.” 11
Noise6 mentions
- “It's gone 10.50pm, and it's impossible to sleep in our first-floor room in Hull, due to the thumping music reverberating from the bar!” 7
- “Half of the hotel faces out to the large pool area which can be so noisy from daylight until after ten. Those facing the pool, all, will never know quite. The design causes a huge echo and you can hear everything, every conversation, every child scream.” 11
- “The door to the pool & fitness center does bang closed kind of loud so I'd avoid staying in rooms 219+ if that & extra foot traffic sounds annoying.” 9
- “No complaints about this hotel minus one elevator being out of service leaving only one operational.” 2
- “Very odd vibes in the hallway too, which made the lack of security lock disconcerting.” 6
- “I didn't notice any noise particularly, but also there was a snowstorm happening so many nearby businesses were shut down while I was there.” 9
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 7 sources carry no publication date, so we cannot tell how current they are.
Ask about DoubleTree by Hilton Hotel Charlottesville
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-05.
0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
96
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 12 cited sources▾
Everything quoted on this page.
- 7Hilton Hotels & Resorts Reviewsie.trustpilot.comReview site2026-08-20Current33 quotes used
“My room was really clean, and I have to give credit to housekeeping for doing such a nice job.”
Read originalie.trustpilot.com - 9Hello all. Wife and I are looking at your town for a spring ...reddit.comForum thread2026-01-31Recent18 quotes used
“It's a great location for hanging out downtown.”
Read originalreddit.com - 5Best Hilton hotel : r/Charlottesvillereddit.comForum thread2025-09-30Recent2 quotes used
“Double Tree is nice but not really around anything and you'll have to drive quite a bit to reach the wineries and Carter Mountain.”
Read originalreddit.com - 6Hilton Garden Inn vs Hampton Inn vs Double Treereddit.comForum thread2023-09-21Ageing14 quotes used
“Rooms come with an impressive kitchen and living area. Newish and clean, with a short walk to great restaurants.”
Read originalreddit.com - 4Is the Graduate Charlottesville hotel ready for ...thepointsguy.comReview site2022-02-10Ageing21 quotes used
“As someone who travels with a laptop, a smartphone and a tablet, I was impressed with the number of outlets and USB ports available in the room.”
Read originalthepointsguy.com - 1DoubleTree by Hiltonvisitcharlottesville.orgReview siteDate not statedRead originalvisitcharlottesville.org
Showing 6 of 12 cited · 0 read
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