Convent Square Lisbon Vignette Collection by IHG
Historic Baixa cloister setting with stylish pink marble bathrooms near Praça do Rossio.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Set in a historic building in the Baixa district near Praça do Rossio, this 121-room hotel delivers sleek design and excellent walkability. Guests frequently highlight the stylish pink marble bathrooms with Karl Lagerfeld toiletries and the tasty breakfast buffet. However, recurring frustrations include dark rooms with blocked windows that do not open, tight bathroom layouts with limited storage space, and occasional service slip-ups. 1422318
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The Baixa location next to Praça do Rossio puts guests steps away from major landmarks, boulevards, and pastel de nata shops. 221724
- Bathrooms finished in pink marble with large mirrors, plush bathrobes, and Karl Lagerfeld toiletries receive widespread admiration. 31413
- Breakfast earns consistent praise for tasty dishes such as eggs benedict and fluffy coconut egg custard Quindim tarts. 3
The catch
- While cloister-facing rooms offer impressive soundproofing that shuts out the outside world, lower-level street-facing rooms suffer from loud street and restaurant singer noise. 2022
- Some visitors describe the rooms as spacious retreats, but others find them small and terribly dark with windows that cannot be opened. 184
Who it's for
- — Sightseers wanting a walkable base in the Baixa district
- — Fans of historic architecture and boutique pink marble styling
Skip it if
- — Light sleepers assigned to lower street-facing rooms
- — Guests who prefer large bedrooms with operable windows and ample bathroom counter space
Seen on camera
13 moments · 2 videos · Convent Square Lisbon Vignette Collection by IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Here is the huge buffet with the egg custards, all kinds of good sweets, and also you can order off the menu.”
youtube.com6:19“It's a four-star gem tucked right in the middle of the action. You are literally steps away from the city center, which…”
youtube.com0:38“Covent Square is what it and it's beautiful and very expensive a little bit.”
youtube.com0:59“Yeah, of course you tap it. Yeah, which is good. I like the security.”
youtube.com1:10“Let's find some lights. Ooh, nice big tub. All the amenities because it's IHG.”
youtube.com1:57“And they're giving me a late check out to 1:30 on the day that my cruise departs. Very, very nice.”
youtube.com2:38“Will you take a look at this dessert? I had to try it and I'm so glad I ordered it. Oh man, super yum.”
youtube.com5:58“I had to turn on my little flashlight. It's so dark in here to see the menu.”
youtube.com7:09“But for everyone else, the amenities are top-tier. We're talking about delicious breakfast to fuel your adventures and s…”
youtube.com1:35“Very, very nice. Plenty of room. Plenty of space. They even give you an iron.”
youtube.com2:47“Here comes this very knowledgeable person. What is your name? My name is Bis.”
youtube.com4:59“And here are my duck croettes. That is a big serving. My food mavens, Claudia and Amy, you should be here. This is so go…”
youtube.com5:43“It opened just recently in 2023, so everything feels incredibly fresh, sleek, and modern, but it still manages to captur…”
youtube.com0:26Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 94/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
98- “My favourite part of the room was actually the pink marble bathroom, which had the most gorgeous Karl Lagerfeld products. Using these daily was another personal highlight of my stay and seriously made me reconsider my choice of toiletries at home.” 14
- “But my personal favourite part was the stunning marble bathroom, soft rose hues with a huge mirror, all the better to enjoy the luxe Karl Lagerfeld toiletries and plush bathrobes.” 3
Location
98- “This was my first time in Lisbon, and I truly could not have dreamed of a better location-I was steps from some of the biggest landmarks and boulevards (and, importantly, pastel de nata shops) in Lisbon, and within an easy walk to the buzzy Chiado and Bairro Alto districts on one side and Mouraria and Alfama on the other.” 22
- “The location, I would argue, is the best selling point of the hotel. It's located in Lisbon's buzzy Baixa neighbourhood right in the centre of the action and close to all the touristic sights, as well as being a five-minute walk from Rossio train station, from where you can day-trip to places like Sintra town.” 14
Room
95Service
97Bed & Sleep
96- “We stayed in one of the King Premium Cloister View rooms, which boasted a sizeable bed with the biggest pillows I've ever seen.” 14
- “My favourite part of the room are the fold windows with a beautiful arch shape where natural light streams through in the day. That said, there could have been more charging points in the room, and I also could do with a mattress which is harder.” 11
Where it is, how to reach it
Details checked 2026-09-05
Where it sits
Convent Square Lisbon Vignette Collection by IHG and the 5 other hotels we cover in Lisbon. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $$ usually buys
Scores 6 points above the mid-range median of 88, across 490 hotels in the same bracket. In Lisbon it sits 5 points above the local median of 89.
- This hotel
- 94
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 75 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “This was my first time in Lisbon, and I truly could not have dreamed of a better location-I was steps from some of the biggest landmarks and boulevards (and, importantly, pastel de nata shops) in Lisbon, and within an easy walk to the buzzy Chiado and Bairro Alto districts on one side and Mouraria and Alfama on the other.” 22
- “It's a four-star gem tucked right in the middle of the action. You are literally steps away from the city center, which means you can wander through those enchanting cobblestone streets and stumble upon incredible historic landmarks or a cozy little local eatery whenever you feel like it.” On camera240:38
- “:-) We stayed at the Hotel Avenida Palace near the Chaido/Bairro Alto district last November. We stayed at the Hotel Avenida Palace near the Chaido/Bairro Alto district last November. It's a lovely majestic hotel in an excellent location.” 9
- “The Convent Square Hotel Vignette Collection is located among the most historic and emblematic Lisbon neighborhoods, in a privileged position in the heart of Lisbon, next to Praça do Rossio and just a few steps from Baixa Pombalina.” 17
- “@jaykay...we stayed at BePoet in Lisbon last fall. Great value, terrific location. Would stay there again.” 16
- “My hotel was located in the Baixa District, which was super convenient as I was able to walk everywhere.” 9
- “The location, I would argue, is the best selling point of the hotel. It's located in Lisbon's buzzy Baixa neighbourhood right in the centre of the action and close to all the touristic sights, as well as being a five-minute walk from Rossio train station, from where you can day-trip to places like Sintra town.” 14
- “We stayed at the Hotel Alegria - https://www.hotelalegria.pt - last September and absolutely loved it! It's a Rick Steves recommended hotel. It's in a great location and has a little park in front with a cafe where we sat every evening with a glass of wine.” 16
- “They must have switched things up! We went on the Portugal tour in 2022 and the tour stayed at the Hotel Lisboa Plaza. We loved this hotel, added two extra days prior to the tour starting. Great location, walkable to pretty much everything, close to transit.” 16
- “Very central location (Uber drivers are a bit lost to find the hotel as the last meters can be done by walking only)” 4
- “Three years ago we stayed at two different hotels, with a trip to Porto in between. They were north of the Chaido/Baixa area. It was a wonderful area and near the train station. Hotel Lisboa Plaza, and Hotel Alegria.” 9
- “Kathy, We recently stayed at a great BnB in Principe Real https://www.1869principereal.com/ Loved it and it is in a great location and just steps away from the hidden gem of Lisbon restaurants” 16
- “My favourite part of the room are the fold windows with a beautiful arch shape where natural light streams through in the day. That said, there could have been more charging points in the room, and I also could do with a mattress which is harder.” 11
- “We stayed in one of the King Premium Cloister View rooms, which boasted a sizeable bed with the biggest pillows I've ever seen.” 14
- “Here is the huge buffet with the egg custards, all kinds of good sweets, and also you can order off the menu.” On camera216:19
- “The rooms were spacious and the breakfast was very good. Definitely worth checking out!” 16
- “Will you take a look at this dessert? I had to try it and I'm so glad I ordered it. Oh man, super yum.” On camera215:58
- “I had to turn on my little flashlight. It's so dark in here to see the menu.” On camera217:09
- “The rooms had a great charm about them, the interior is magnificent and the breakfast buffet was superb.” 9
- “But for everyone else, the amenities are top-tier. We're talking about delicious breakfast to fuel your adventures and super-fast free Wi-Fi so you can post all your gorgeous travel photos instantly.” On camera241:35
- “Due to the excellent breakfast, we also had dinner there which was also excellent.” 20
- “And what about the food? The menu promised Portuguese flavours and it certainly delivered.” 14
- “-Brown's Central Hotel-much more reasonably priced, Had a junior suite which was well-appointed and spacious. Breakfast was great.” 20
- “The breakfast buffet is abundant with local cheeses and pastries including - of course - pasteis de nata.” 22
- “And here are my duck croettes. That is a big serving. My food mavens, Claudia and Amy, you should be here. This is so good.” On camera215:43
- “Set in one of the noblest rooms of the convent, the original chapter house, Capítulo, which means chapter in Portuguese, serves authentic local cuisine. It truly is the most magnificent place to dine and made up for the hotel's lack of choice of other communal areas to relax in (guests can have food or drinks in the lounge off the restaurant, but it wasn't the most atmospheric setting).” 14
- “Speaking of dinner, you must try the hotel's beautiful restaurant, Capítulo. Despite the fact that Lisbon has a buzzing food scene, we returned to the hotel restaurant night upon night - it was just too delicious.” 3
- “The main dining concept is Capítulo which offers Portuguese cuisine in a beautiful setting with the original vaulted ceilings and large white marble columns of the convent.” 11
- “Pretty good breakfast (but nothing extraordinary).” 4
- “Rates start at $288 per night. Just off the courtyard, Capitulo restaurant inhabits the former chapter house, a beautiful space with vaulted ceilings, timeworn details, and a stylish, contemporary stunner of a bar.” 22
- “Breakfast was great. Our biggest complaint was that it is on a noisy street in Baixa area and we were on first floor above lobby facing the street. It was very loud at night with a singer at the restaurant who started at 9 or 10.” 20
- “Many of the rooms, including mine, look out over the cloister, but the soundproofing was impressive-when I slid closed the glass door to my Juliet balcony, the outside world was shut out with it.” 22
- “My favourite part of the room are the fold windows with a beautiful arch shape where natural light streams through in the day. That said, there could have been more charging points in the room, and I also could do with a mattress which is harder.” 11
- “Very, very nice. Plenty of room. Plenty of space. They even give you an iron.” On camera212:47
- “In the window, as you can see, is a small armchair as well as tiny desk: You can just about fit a 13" MacBook on this but that's about it. If you are serious about working in your room, again, this hotel is not for you.” 13
- “Oh, very nice room. Remember this was a convent? Yes. Oh, I see what you did.” 21
- “My favourite part of the room are the fold windows with a beautiful arch shape where natural light streams through in the day.” 11
- “I checked into the King Premium Room (24-28 sqm) at room 309. It is relatively spacious and contemporary in design, equipped with all the modern amenities.” 11
- “The room was nice but terribly dark, despite sunny weather: the only bedroom window is in a corner of the room in the seating area. It overlooks a space between two walls, and then only the courtyard more than 3 metres away (read: very poor light from outside).” 4
- “-Brown's Central Hotel-much more reasonably priced, Had a junior suite which was well-appointed and spacious.” 20
- “The room was nice but terribly dark, despite sunny weather: the only bedroom window is in a corner of the room in the seating area. It overlooks a space between two walls, and then only the courtyard more than 3 metres away (read: very poor light from outside). In the bathroom, the window opens onto a skylight... with no light. 😩” 18
- “At nearly £300 a night for the King Premium Cloister View room, it did feel slightly overpriced for the size of the bedroom, and taking into account the hotel's limited facilities.” 14
- “While we have not stayed at Casinha das Flores, depending on the room and what rate you can get, Le Consulat can be nice. We had a great room overlooking Praca Camoes once.” 9
- “Whether you're traveling solo on a solo adventure or you're here with a romantic partner, the atmosphere here is just wonderful. Just a quick heads-up for the families out there, the hotel does have a specific policy where children aren't free of charge, and there might be extra fees.” 24
- “Pricing sounds a bit toppy for the actual room.” 13
- “Pricing sounds a bit toppy for the actual room. It certainly looks a tight squeeze , inserting a queen in there as opposed to normal king probably makes the room look a lot larger, food looks fabulous though.” 13
- “Covent Square is what it and it's beautiful and very expensive a little bit.” On camera210:59
- “@jaykay...we stayed at BePoet in Lisbon last fall. Great value, terrific location. Would stay there again.” 16
- “Torel Palace Porto-again, expensive but another beautiful renovated palace in a very convenient location to everything in Porto.” 20
- “The One Palacio da Anunciata- expensive hotel, beautiful renovated palace then convent. Location was great, off of Avenida da Liberdade and walking distance to all spots.” 20
- “Given the size of the room I'm surprised that they put in two showers, which seems unnecessary. I would have preferred a slightly more compact bathroom and a bit more space in the room.” 13
- “Behind the TV you'll find the bathroom, which is clad in similar pink/copper stone to the lobby. I think it looks great and something a bit different from your more monochrome bathrooms:” 13
- “My favourite part of the room was actually the pink marble bathroom, which had the most gorgeous Karl Lagerfeld products. Using these daily was another personal highlight of my stay and seriously made me reconsider my choice of toiletries at home.” 14
- “But my personal favourite part was the stunning marble bathroom, soft rose hues with a huge mirror, all the better to enjoy the luxe Karl Lagerfeld toiletries and plush bathrobes.” 3
- “My favourite part of the room was actually the pink marble bathroom, which had the most gorgeous Karl Lagerfeld products.” 14
- “The water pressure is good and the toiletries are Karl Lagerfeld Murier et Santal.” 13
- “The bathroom comes with a standing shower zone, and I find the placement of walk-in shower door awkward, as it is merely 1cm from the sink.” 11
- “A blush-colored leather headboard was set against a wall that evoked unfinished stucco, the compact bathroom was fully clad in pink marble but low on storage space, and semicircular mirrors made the room feel airy.” 22
- “Late checkout was confirmed at 2pm at check-in but the card was obviously deactivated beforehand and I received a phone call from reception at 12.30pm to ask what time I was leaving...” 4
- “Service was very casual and friendly and consummately helpful-everyone was happy to show me around, share a bit of the hotel's history, or help make a booking or a suggestion, even during the busiest hours.” 22
- “In addition, I was not informed of the daily tea ritual for all guests during my check-in as well, which I only found out subsequently from another guest.” 11
- “Thank you in advance. We recently spent a night at My Story Rossio (on Rossio Square). Not a ton cheaper, we paid €170 for one night, but we really liked it. Nice staff, great location. Small room but very clean and fresh, and made great use of the space.” 16
- “If I were being polite, I would say that the rooms are 'London sized'. They are very much on the smaller side, with Standard rooms at 19sqm and Premium at 20-23sqm.” 13
- “I also find the service a tad rigid where late check out was not entertained for me despite my IHG Platinum Elite status.” 11
- “The hotel's staff deserves commendation for their professionalism and attentiveness. From check-in to check-out, the service was efficient, and the staff members were always ready to assist with any inquiries.” 3
- “Let's find some lights. Ooh, nice big tub. All the amenities because it's IHG.” On camera211:57
- “I was surprised (and delighted) to find the hotel operates a turndown service, which I wasn't expecting at a property of this level.” 13
- “Thank you in advance. We recently spent a night at My Story Rossio (on Rossio Square). Not a ton cheaper, we paid €170 for one night, but we really liked it. Nice staff, great location.” 16
- “The icing on top is the excellent service I received, particularly from Pedro in the bar.” 13
- “And they're giving me a late check out to 1:30 on the day that my cruise departs. Very, very nice.” On camera212:38
- “Staff and front desk were much less welcoming and helpful than at the fancier hotels.” 20
- “Here comes this very knowledgeable person. What is your name? My name is Bis.” On camera214:59
- “Of course, no one asked me what I thought of my stay, which leaves little chance for the members of staff to see the areas for improvement.” 4
- “There was no wait and it didn't take long for the hotel staff to check me in when I arrived at around 3:30pm.” 13
- “The location was unrivalled and the staff were extremely friendly and accommodating; they were all brilliant with our toddler too.” 14
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 22 sources carry no publication date, so we cannot tell how current they are.
Ask about Convent Square Lisbon Vignette Collection by IHG
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How much we read
Solid coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-05.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 25 cited sources▾
Everything quoted on this page.
- 11Hotel Review: Convent Square Lisbon, Vignette Collection ...therantingpanda.comReview site2024-12-24Ageing8 quotes used
“My favourite part of the room are the fold windows with a beautiful arch shape where natural light streams through in the day. That said, there could have been more charging points in the room, and I also could do with a…”
Read originaltherantingpanda.com - 3Tradition and modernity at Convent Square Lisbon ...7starlife.co.ukReview site2023-12-06Ageing6 quotes used
“My personal favourites were the Quindim, fluffy coconut egg custard tarts that tasted like heaven.”
Read original7starlife.co.uk - 14What it's like to stay at Lisbon's new luxury hotel on the blockhellomagazine.comReview site2023-11-21Ageing9 quotes used
“And what about the food? The menu promised Portuguese flavours and it certainly delivered.”
Read originalhellomagazine.com - 1Vignette Collection CONVENT SQUARE LISBON by IHGbritishairways.comReview siteDate not statedRead originalbritishairways.com
- 2Convent Square Lisbon Vignette Collection an IHG Hotel 4*voyage-prive.co.ukReview siteDate not statedRead originalvoyage-prive.co.uk
- 4Convent Square Lisbon, Vignette Collection [Master Thread]flyertalk.comForum threadDate not stated8 quotes used
“Late checkout was confirmed at 2pm at check-in but the card was obviously deactivated beforehand and I received a phone call from reception at 12.30pm to ask what time I was leaving...”
Read originalflyertalk.com
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