$$
Casa Marina Key West, Curio Collection by Hilton
A historic oceanfront Key West resort offering beachfront dining and convenient access to Duval Street.
Exceptional · Deep coverage · read from 20 sources · 0 traveler insights
86
RoomExpert Score
Exceptional
The verdict
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Casa Marina Key West is a historic resort featuring multiple pools, waterfront dining at Dorada, and a location close to Duval Street. Guests appreciate the spacious bathrooms, open-air dining, and prime ocean views from corner balconies. However, visitors frequently complain about high rates, aging facilities, broken elevators, and inconsistent room cleanliness. 168187
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Bathrooms are praised for having spacious wooden vanities, big mirrors, and walk-in showers. 1611
- The location earns consistent praise for being within walking or biking distance of shops and restaurants on Duval Street. 19816
- Dining at Dorada Key West is widely enjoyed for its open-air Baja-Med cuisine and waterfront views. 18811
- Balconies and terrace suites overlooking the pools and beach offer fantastic ocean views. 41619
The catch
- Guests disagree on room quality, with some finding suites spacious and comfortable while others encounter sand on the floors, broken elevators, and strange canvas balcony dividers. 12
- Service experiences vary between attentive pool concierges offering cold drinks and staff stretched too thin to supply beach towels. 12815
- Perceptions of value differ sharply, with Hilton Honors members finding solid point redemptions while cash-paying guests criticize high rates and inflated food pricing. 212
Who it's for
- — Hilton Honors points redeemers
- — Guests seeking beachfront dining near Duval Street
- — Travelers prioritizing ocean-view balconies
Skip it if
- — Travelers frustrated by maintenance issues or broken elevators
- — Budget-conscious guests sensitive to inflated food and room prices
- — Anyone expecting flawless housekeeping and modern finishes
Seen on camera
9 moments · 3 videos · Casa Marina Key West, Curio Collection by Hilton
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“And the living room had a big couch in a cozy L-shape nook with vibrant patterns and funky decor.”
youtube.com1:10“The resort is walkable to the southernmost Point Buoy and Deval Street. So, the location is great.”
youtube.com0:25“The rooms at the reach have a contemporary coastal appeal with a blue and white palette and interspersed with a pop of c…”
youtube.com4:23“let's go into the bathroom great shower let me see if I can find some other lights here there we go”
youtube.com2:47“My stay in the pool ocean view queen bed suite was perfection.”
youtube.com0:59“The bathroom was spacious with a vanity and great lighting, which really matters.”
youtube.com1:05“But the real showstopper was the balcony with views of the ocean and resort.”
youtube.com1:15“While you can easily bike to all the action on Duval Street, dining at Casa Marina is a must.”
youtube.com1:33“Outside, lunch and dinner are a treat at Dorada Key West, an open-air restaurant with Baja Med cuisine on the menu and d…”
youtube.com1:50Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
With points
Bookable with Hilton Honors points. We have not priced this property yet.
Book with us
Score breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
84read from 1 source · Deep coverage
Location
93read from 1 source · Deep coverage
Room
79read from 1 source · Deep coverage
Service
81read from 1 source · Deep coverage
- “I found this historic hotel to be charming and beautiful with a location that can't be beaten, and it will be on my short list when we return to Key West - especially if it's after room renovations and additions to the housekeeping staff.” 12
- “Every interaction we had with Casa Marina staff was positive, and we experienced friendly, helpful service that fulfilled every request. I usually find Hilton service to be a little cold, but that was not the case at Casa Marina.” 12
Bed & Sleep
83read from 1 source · Deep coverage
- “Bottom Line: While the clunky bed frame made me a little nervous, it was clean and comfortable and we slept perfectly fine.” 12
Value
70read from 1 source · Deep coverage
- “I had a Hilton free night certificate to use along with some Hilton Honors points and considered Casa Marina a good redemption value for both my certificate and points.” 12
- “We booked a standard king room then upgraded at check in to a Key West king suite with balcony. It wasn't a free upgrade and we paid an additional fee, but was so worth it.” 11
Where it is, how to reach it
1500 Reynolds Street
Key West, Florida
33040 USA
Details checked 2026-09-09
Where it sits
Casa Marina Key West, Curio Collection by Hilton and the 12 other hotels we cover in Key West. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $$ usually buys
Scores 1 point below the mid-range median of 87, across 529 hotels in the same bracket. In Key West it sits level with the local median of 86.
Price bracket
$$
Mid-range
- This hotel
- 86
- Bracket median
- 87
- Index median
- 88
Based on 529 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 5 mentions
- 1 mention
- 1 mention
Avoid
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Room
71
Service
71
Value
60
Location
52
Bathroom
24
Food
12
View the 87 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room26 mentions · 3 filmed
- “While problematic, we weren't bothered enough by the shortcomings in our room to ask for cleaning service, a different room, or leave the hotel altogether. We arrived hungry and ready to hit the ground running, so it wasn't worth spending our limited time in Key West complaining. And we loved the corner balcony, so I didn't want to take chances on moving.” 12
- “Grounds were gorgeous and pools were very nice. We had an ocean view room with balcony and it's hard to complain when you wake up to the beach 🥰” 19
- “Lilly Pulitzer Suite (around 1,100 sq ft, 4 of them). Themed but not gimmicky. The print fabric is contained to accent walls and bedding, the layout is a real one-bedroom suite with a separate living room, and the wraparound balcony on the corner units has the best view in the building.” 13
- “When i had to stay for business, i found that while their lobby was nice, once you get to your room....well...no way can this be considered a 5 star hotel charging 5 star rates offering an unacceptable room that looks slightly better than a no tell motel.” 19
- “I'm not much for in-room coffee, but the coffee station fell short of expectations. The room was advertised with in-room Nespresso machines, but that was not the case. Instead, we got a basic Keurig-style machine that easily overflowed.” 12
- “The Wi-Fi in our room was slow at less than 10 Mbps. But we didn't notice as we used cell service to look up directions and stay connected, and we didn't need to work or stream videos.” 12
- “Diamond room upgrades are real here and run higher than Casa Marina because The Reach has fewer rooms and lower occupancy.” 7
- “And the living room had a big couch in a cozy L-shape nook with vibrant patterns and funky decor.” On camera181:10
- “Starting at 350 square feet, the hotel's 331 rooms are spacious and light, featuring big window and glass doors that in many units open onto furnished balconies with ocean views.” 16
- “My friends stayed at Casa Marina when I was staying with my Mom. I visited for a few hours. The pools seemed nice and room didn't scream out dated to me at all.” 19
- “But even the balcony was not without its flaws, as there were once again issues with cleanliness, and also a strange canvas divider that didn't span the whole space to separate our balcony from the next.” 12
- “The balcony was the highlight of the room. We got a corner balcony with an extra nook and no neighbors to the right.” 12
- “The balcony was the highlight of the room. We got a corner balcony with an extra nook and no neighbors to the right. It was always quiet and the view was fantastic.” 12
- “In the original building, there are terrace suites that look out over the pools and beach, and the majority of the 311 rooms and suites offer stunning waterfront views.” 4
- “My stay in the pool ocean view queen bed suite was perfection.” On camera180:59
- “Some elements, however, feel dated rather than classic, including the seating areas, which feature simple wooden furniture with striped or plain blue upholstery.” 16
- “In our room 330, I found mold on the balcony curtains, a chair, and the bathroom light fixture and wiped down a few obviously uncleaned surfaces before we settled in.” 12
- “The pools seemed nice and room didn't scream out dated to me at all.” 19
- “The room was disappointing and clearly in need of a refresh.” 12
- “Bottom Line: We were comfortable in our room at Casa Marina, but I expect better from a Hilton resort.” 12
- “me of the visit and I was also pregnant). We found every single room to be spacious, including the living room, bedroom, and bathroom.” 11
- “The bedroom had a door to it for extra privacy with the bathroom located outside the bedroom so you didn't need to go through the bedroom to access it. Having a full bedroom separate from the living space also made it nice when I wanted to sleep while my husband stayed up a little later.” 11
- “But the real showstopper was the balcony with views of the ocean and resort.” On camera181:15
- “Room decor keeps with the hotel's classic vibe but feels somewhat dated now. Heavy wooden furniture is paired with cream-colored seating and bland off-white walls hung with simple prints in basic frames.” 16
- “No smart TVs I know, this probably sounds ridiculous, too. Most people aren't spending time in their room. But I've stayed at $100/night budget hotels that have smart TVs and it was a little surprising that our only option for TV was cable.” 11
- “Every piece of furniture had some sort of scuff, mess, or imperfection. The alarm clock had dirt in the speaker holes, and the bed frame was awkward and clunky.” 12
Food11 mentions · 2 filmed
- “Dorada Key West, the beachfront restaurant, serves Baja-Med cuisine with a Key West twist. Don't miss the local catch rubbed in achiote marinade, served over white miso pinto beans, mango-cucumber salsita, and guajillo chili oil.” 8
- “Dorada - A brand new restaurant that opened in 2024 when they renovated. It features Mediterranean dishes and outdoor seating right on the water (in other words, gorgeous, amazing views)” 11
- “Four Marlins is the dining headliner here. It is oceanfront, the chef is doing real Florida seafood (not generic resort food), and the bar at sunset is one of the better Hilton-branded bar moments in the country.” 7
- “Sun-Sun Beach Bar. Open-air, palm thatch roof, bar food and frozen drinks. Steel drum band most afternoons in season. The blackened mahi tacos at $24 are the best lunch on property.” 13
- “Outside, lunch and dinner are a treat at Dorada Key West, an open-air restaurant with Baja Med cuisine on the menu and dreamy beachfront views.” On camera181:50
- “The spa is amazing. We did the private beach dinner, the food was good enough but the service and atmosphere is amazing.” 19
- “Blue is the hotel's rooftop bar and restaurant, offering stunning views of the ocean.” 15
- “Below the coffee station was the refrigerator, which was clean and worked fine enough to hold water bottles.” 12
- “Great pool, good service, good restaurant, good beach and you can use the one at the reach.” 19
- “Sun-Sun Restaurant. Breakfast, lunch, dinner. Casual, oceanfront, food is solid. The conch chowder is the right order.” 13
- “While you can easily bike to all the action on Duval Street, dining at Casa Marina is a must.” On camera181:33
Location12 mentions · 1 filmed
- “The Casa Marina location should more than make up for the pending remodel, plus you won't have to be in New Town next to the airport.” 19
- “Casa Marina's 1,100 feet of private beach is the largest in Key West, giving the property the feel of a true tropical beachfront resort. Its location on the southern edge of the island means it's a slightly longer walk to Duval Street-but the peaceful setting more than makes up for it.” 8
- “The resort is walkable to the southernmost Point Buoy and Deval Street. So, the location is great.” On camera170:25
- “But, it is an incredible location. The first thing we do is rent bikes. We don't rent a car. You don't need it.” 19
- “Good location near the airport, shops, and restaurants” 16
- “Prime location. Walking distance to anything on Duval. Keep in mind I'm young and had little problem walking the stretch of Duval multiple times a day.” 19
- “Casa Marina's location strikes the perfect balance. It's close to the action but tucked far enough away to feel like a peaceful retreat.” 12
- “Sure the rooms could be updated but the private beach and location more than made up for it.” 19
- “The thing about being in the spot. Prime location. Walking distance to anything on Duval.” 19
- “The location and beach make up for for the oldish rooms” 19
- “While the location is great to Duval Street, we actually prefer the other end of Duval Street, so it was a bit of a trek for us to get to the area of Duval that we prefer.” 11
- “Edit Edit: I stayed there in 2022 and it was not bad for 5 nights. The location makes up for it.” 19
Service20 mentions
- “The staff is friendly and attentive, and the hotel is conveniently located near all of the best Key West has to offer.” 15
- “Every interaction we had with Casa Marina staff was positive, and we experienced friendly, helpful service that fulfilled every request. I usually find Hilton service to be a little cold, but that was not the case at Casa Marina.” 12
- “While we were pleased with the amenities and service at Casa Marina, the room, while upgraded, left a lot to be desired.” 12
- “Expect top-tier service, with beach and pool concierges ensuring you're never far from a fresh towel or a cold drink.” 8
- “I found this historic hotel to be charming and beautiful with a location that can't be beaten, and it will be on my short list when we return to Key West - especially if it's after room renovations and additions to the housekeeping staff.” 12
- “Check-in time is 4:00 and they got us in around 90 minutes early, which is always appreciated.” 11
- “And the staff there and at the Reach are very friendly and helpful. You'll have a private beach, can do nightcaps at Louie's Backyard and you get easy access to Duval but get to retreat to a quieter space at night.” 19
- “Most guests self-park unless they have luggage; the valet line is slow at peak check-in (3 to 5 PM).” 7
- “Inconsistent staff. One valet person would tell us one thing, another would say something totally different.” 11
- “It had more shaded loungers and was about the same size as the family pool. We hit a snag with towel service at the pool, as there were no attendants at either station when we needed towels. Rather than hunt down staff, we just self-served.” 12
- “Housekeeping seemed overwhelmed, and I also had to wipe down a few surfaces that hadn't been properly cleaned.” 12
- “And the staff there and at the Reach are very friendly and helpful.” 19
- “It's not hard to guess why: the property isn't what it once was. It isn't aging as gracefully as it could be, service (while friendly and accommodating) was stretched thin, room cleanliness was lacking, and the interiors needed a significant upgrade.” 12
- “Great pool, good service, good restaurant, good beach and you can use the one at the reach.” 19
- “Casa Marina Key West, Curio Collection by Hilton is overdue for an update, and housekeeping seems stretched thin, but there's a lot to love about this old dame.” 12
- “At check-in, I was delighted to find out that not only was our room ready hours early but we'd been upgraded to an ocean view room thanks to my Hilton Honors Gold elite status.” 12
- “The floor was dirty, furniture was worn and walls and sheets had stains and looked like it was poorly cleaned.” 19
- “When we arrived in our Uber, we were greeted by a valet who cheerfully mentioned he'd store our luggage if our room wasn't ready yet.” 12
- “Over the years, the service became less and less. Last February you couldn't get towels half the time you were at the beach.” 19
- “The staff at Barefoot Billy's were especially friendly. Our room was on the same side as the rental location and we often used the gate here to get in and out of the property. Each time we passed by, we were greeted by staff who asked about our day and offered advice.” 12
Value10 mentions
- “Overpriced, terrible facility, not one elevator worked. Sand on floors of room. Never again” 19
- “I'm glad my resort fee was waived on my award stay, as we either didn't notice or didn't use most of the included amenities.” 12
- “The pending remodel is a hoax. Overpriced, terrible facility, not one elevator worked. Sand on floors of room. Never again” 19
- “Like the breakfast, we found Sun Sun Beach Bar & Grill's menu pricing to be a bit inflated, even by Key West standards. I love guacamole, but not $19 worth.” 12
- “Rooms are a bit dated and I find the property overpriced.” 19
- “I had a Hilton free night certificate to use along with some Hilton Honors points and considered Casa Marina a good redemption value for both my certificate and points.” 12
- “eddieved • 1 taon ang nakalipas It was horrendous. It was horrendous. And so, so overpriced. I'm mad at myself for not listening to reviews.” 19
- “Speaking of additional charges, the resort fee is $54/day. This is fairly standard for resorts throughout the Florida Keys, but it's still pretty pricey.” 11
- “A stay at this Curio Collection outpost can be pricey, but if you're a Hilton Honors member, you can accrue or cash in points by choosing to bed down here.” 2
- “We booked a standard king room then upgraded at check in to a Key West king suite with balcony. It wasn't a free upgrade and we paid an additional fee, but was so worth it.” 11
Bathroom5 mentions · 2 filmed
- “The bathroom was small but overall functional. I didn't like that it had a shower curtain instead of a sliding door, or that you had to get inside the shower to be able to turn on the water. But the water was always hot enough with plenty of pressure and drained fine.” 12
- “let's go into the bathroom great shower let me see if I can find some other lights here there we go” On camera92:47
- “The Zenology amenities were in refillable bottles in the shower, along with soap and lotion on the counter. I loved the smell of the conditioner and body” 12
- “The bathroom was spacious with a vanity and great lighting, which really matters.” On camera181:05
- “The bathroom had a separate vanity area separate from the sink, a walk in shower, and plenty of space to use the toilet.” 11
Noise1 mention
- “Casa Marina is bigger, has 2 pools, has the historic main building, and has 3 dining outlets. The Reach is smaller, quieter, and 10 to 20 percent cheaper on points.” 7
Bed & Sleep1 mention
- “Bottom Line: While the clunky bed frame made me a little nervous, it was clean and comfortable and we slept perfectly fine.” 12
View1 mention
- “Resort View Premium with patio (around 350 sq ft). Same view problem, plus you pay 30 to 40 percent more for a slab of concrete with a chair on it. Skip.” 13
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about which side it faces.
- 12 sources carry no publication date, so we cannot tell how current they are.
Ask about Casa Marina Key West, Curio Collection by Hilton
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 20 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-09.
0
Editorial
16
Blogs & sites
4
Video reviews
0
Podcast segments
Breadth
50
Depth
51
Freshness
98
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
7 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 20 cited sources▾
Everything quoted on this page.
- 7The Reach Key West: The Best Quiet Curio in 2026besthiltonhotels.comReview site2026-05-07Current6 quotes used
“Diamond room upgrades are real here and run higher than Casa Marina because The Reach has fewer rooms and lower occupancy.”
Read originalbesthiltonhotels.com - 13Casa Marina Key West: The Best Beach Curio in 2026?besthiltonhotels.comReview site2026-05-06Current5 quotes used
“Lilly Pulitzer Suite (around 1,100 sq ft, 4 of them). Themed but not gimmicky. The print fabric is contained to accent walls and bedding, the layout is a real one-bedroom suite with a separate living room, and the wrapar…”
Read originalbesthiltonhotels.com - 11Overview & Review of Casa Marina Resort in Key Westhellofloridakeys.comReview site2025-08-13Recent12 quotes used
“Dorada - A brand new restaurant that opened in 2024 when they renovated. It features Mediterranean dishes and outdoor seating right on the water (in other words, gorgeous, amazing views)”
Read originalhellofloridakeys.com - 4Casa Marina Hotel Review: Inside the Renovated Florida ...observer.comReview site2024-08-31Ageing2 quotes used
“The Lanai Suites, which have huge walk-out decks with direct beach access, are the crème de la crème of the accommodations.”
Read originalobserver.com - 16Casa Marina Key West, A Waldorf Astoria Resortoyster.comReview site2024-08-09Ageing6 quotes used
“Starting at 350 square feet, the hotel's 331 rooms are spacious and light, featuring big window and glass doors that in many units open onto furnished balconies with ocean views.”
Read originaloyster.com - 1Casa Marina Key West, Curio Collection by Hiltoncasamarinaresort.comReview site2023-09-27AgeingRead originalcasamarinaresort.com
Showing 6 of 20 cited · 20 read
1/4
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