Best Western Charleston Inn
A basic roadside hotel featuring an outdoor pool within easy reach of malls, downtown, and historic plantations.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Located within easy driving reach of historic plantations and downtown Charleston, this hotel centers around an outdoor pool area with palm trees. Bathrooms provide clean shower/tub combos and generous counter space, and rooms feature Queen or King beds. However, guests frequently complain about poor sound insulation with loud hallway noise and slamming doors, alongside maintenance lapses like damaged floors and non-flushing toilets. 1911207
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The outdoor pool area surrounded by palm trees provides a pleasant feature with pool views available from select rooms. 1911
- Bathrooms offer clean shower/tub combos alongside white countertops that provide lots of space. 11
- Guests frequently encounter sleep disruptions from slamming doors, loud traffic, and noisy hallways. 1811
- With no elevator on-site, travelers staying on upper floors have to carry luggage up to the second floor. 18
The catch
Who it's for
- — Travelers seeking an outdoor pool surrounded by palm trees
- — Visitors driving to downtown Charleston and historic plantations
- — Guests looking for simple accommodations with queen or king beds
Skip it if
- — Light sleepers sensitive to loud traffic and slamming doors
- — Guests with heavy luggage who require an elevator
- — Anyone bothered by maintenance issues like non-flushing toilets
Seen on camera
3 moments · 1 video · Best Western Charleston Inn
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“From the moment you walk in, you're greeted with the warmest, friendliest staff.”
youtube.com0:25“It is brilliant as well. They've got 70 beautifully designed rooms, each one perfect for a relaxing getaway.”
youtube.com0:43“How awesome is that? They've also got amazing complimentary breakfast to fuel your day.”
youtube.com1:24Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
87Food
90- “It is a bit pricier, but they run specials sometimes. It includes a lovely breakfast with the best pastries I've ever had, and the location is perfect. We walked you everything from there.” 5
- “The amenities were endless, including refreshment stations on each floor and vinyl record players in our rooms! We enjoyed a delicious meal at their restaurant, Frannie and the Fox. Their Taleggio pizza with burnt honey is to die for!!” 21
Location
86- “KC rooms are furnished with period pieces, oriental rugs, etc. Both are located on King St and you cannot find a better location in Charleston.” 5
- “And you can't beat the location. It's so easy to explore Mount Pleasant and all the amazing places nearby, whether you're traveling for fun or are there on business.” 1
Noise
78- “Beautiful, plush rooms come with mini-fridges, top-class bedding, and sound machines.” 20
- “Formerly a private residence, the historic Elliott House Inn is just off of Meeting Street and offers a tasteful, elegant experience that won't break your bank. Rooms here blend history with a bright, modern aesthetic and pure comfort.” 20
Room
83Service
89- “I stayed at the BEST WESTERN PLUS MERIDIAN HOTEL NAIROBI KENYA, in May 2026, cannot praise the Hotel and staff enough for a Wonderful time there, even though i was there for only 6 Days.” 18
- “"Words can't describe the level of excellence you experience here. Staff nailed every detail of your trip to make it one of the most memorable ever."” 5
Bed & Sleep
88- “Upon inspection there was animal feces underneath the couch mattress!” 18
Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Best Western Charleston Inn and the 22 other hotels we cover in Charleston. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 2 points above the modest median of 82, across 404 hotels in the same bracket. In Charleston it sits 2 points above the local median of 82.
- This hotel
- 84
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 100 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Boutique hotel The Restoration is ideally located on King Street and is the perfect place for a quintessentially Charleston experience.” 20
- “Not only is the hotel beautiful and clean, but it is the perfect walking distance to amazing bars, shops, and restaurants downtown.” 21
- “Within walking distance of so many downtown attractions. Over the top service!” 21
- “Embassy Suites Charleston is in a very good location, the old Citadel.” 3
- “The hotel is conveniently situated close to a boat dock. The non-smoking Best Western Charleston Inn is approximately 15 minutes by car from Saint Andrews Shopping Center in Charleston.” 7
- “Continuing with modern elegance in a historical part of town, the Hotel Bella Grace is a sleek, polished hotel in a restored old Charleston "single house" mere blocks from the waterfront. Beautiful rooms are cutting-edge contemporary with historical touches.” 20
- “My group of college friends stayed at the King Charles Inn (a hotel). One person had stayed there previously and recommended it. Everyone loved the hotel. Great location, too.” 5
- “The Courtyard Charleston Historic District is a contemporary hotel very close to the Historic District. This hotel offers spacious smoke-free accommodations that include pillowtop beds piled high with quality linens and pillows, cable TV and wifi, and mini-fridges.” 20
- “Perfect location for strolling around town.” 21
- “We stayed at the Elliott House in Dec 2016. It is a B&B, will certainly fit into your budget, and is in a fantastic location. We walked to everything except the ferry to Fort Sumter.” 5
- “A large outdoor pool area surrounded by palm trees is the hallmark at this property, which is located within easy reach of malls, downtown and historic plantations.” 19
- “The hotel has a prime location approximately a 20-minute drive from the historic Charleston Museum, while shopping venues like Ashley Oaks Plaza Shopping Center are nearly a 10-minute ride away.” 2
- “Planters Inn has the best location.” 10
- “For families who don't mind being a little outside of the action, The Limited Hotel is a sleek, trendy hotel that's north of Marion Square (but still close to a number of attractions). Rooms here are attractive and comfortable, with amenities that include designer toiletries and a mini-fridge.” 20
- “Set right on the legendary Meeting Street and built to harmonize gracefully with the surrounding neighborhood, this beautiful retreat offers a spa and wellness center on site, a rooftop pool, and elegantly appointed rooms (some with balconies overlooking the Historic District).” 20
- “KC rooms are furnished with period pieces, oriental rugs, etc. Both are located on King St and you cannot find a better location in Charleston.” 5
- “The location was perfect for what we needed. Just outside of the craziness of the main downtown area, but close enough that we could still drive anywhere we needed to pretty quickly.” 21
- “Embassy Suites Charleston is in a very good location, the old Citadel. Location is great. WiFi can be terrible (really really thick walls).” 3
- “When you stay at the Andrew Pinckney Inn, you're not far from attractions like the South Carolina Aquarium and the Middleton-Pinckney House. This hotel has a great location in Downtown Charleston.” 21
- “And you can't beat the location. It's so easy to explore Mount Pleasant and all the amazing places nearby, whether you're traveling for fun or are there on business.” 1
- “First time for both of us. We stayed at the Lindy Renaissance hotel, which was a Marriott property. Location was fantastic, very walkable to everything we wanted to do.” 3
- “You get all the standard amenities of a Holiday Inn, plus a great location and a much cheaper price then hotels in Downtown.” 21
- “Room service was all very quick and professional.” 21
- “I stayed at the BEST WESTERN PLUS MERIDIAN HOTEL NAIROBI KENYA, in May 2026, cannot praise the Hotel and staff enough for a Wonderful time there, even though i was there for only 6 Days.” 18
- “The continental breakfast has soooo many options, the evening wine and cheese reception is great and we loved the bedtime milk and cookies!” 21
- “The staff knew what happened and had seen the footage right in their lobby. But they proceeded to charge us for the room and didn't even offer a glass of water, even though it was obvious we were all traumatised.” 18
- “The hotel was dirty. The carpets and windows looked like they had never been cleaned.” 18
- “This is my third time staying at the Dewberry, and I intend to keep coming back. There are many lovely hotels in Charleston, and I've stayed at a few that I greatly enjoyed, but I keep coming back to the Dewberry as the perfect combination of sophistication, elegance, service, and atmosphere” 21
- “I brought this to the manager Tim and his assistant Gladys. They did not care and Tim tried to avoid me.” 18
- “Called the manager. Instead of offering a clean hotel room or refund he is fighting us to this day.” 18
- “If Jon Warren had not been so downright rude and hostile, I would not be going to this trouble, particularly since it's not exactly conducive to my health.” 18
- “Customers service sucks !! We waited six hours to get a room and absolutely no one cared. Don't go to the Penticton BC best western hotel.” 18
- “"Words can't describe the level of excellence you experience here. Staff nailed every detail of your trip to make it one of the most memorable ever."” 5
- “Try the Fulton Lane Inn. http://www.fultonlaneinn.com/ This is our favorite place to stay in Charleston - great location, charming rooms, and very helpful staff.” 5
- “Housekeeping was timely, and again, super friendly!” 21
- “Plus, we STILL had to pay even after we were told we'd be compensated for our patience. Unacceptable customer service and even worse safety standards.” 18
- “Extremely helpful valet team as well, really made the experience much easier! Always stocked with waters for the hot weather we were having and helped out with every need we had.” 21
- “The customer service doesnt not solve anything. It is wasted time.” 18
- “From the moment you walk in, you're greeted with the warmest, friendliest staff. They make check-in super easy, which is always a bonus, you know?” 1
- “Rooms come with Queen or King beds with comfortable linens, natural light, free Wi-Fi, and flat screen TVs.” 21
- “We reserved rooms for a wedding and some of the guest came in on a Wednesday and left on a Saturday. Their rooms were never serviced in any way no clean linens, towels, nothing. Wow theirs 2 adults 3 kids for 3 days and no clean towels gross!!” 18
- “The hotel staff is super friendly, helpful.” 21
- “To top it all off they wanted to give one group of ours that checked in a room that was dirty!! They hadn't even cleaned from the previous people.” 18
- “Everyone on staff we interacted with were so friendly and professional. I knew as soon as we checked in we would have a great experience solely based on our interactions at the check in desk.” 21
- “The staff provided a floor mat, which was coved in hair!” 18
- “From the moment you walk in, you're greeted with the warmest, friendliest staff.” On camera10:25
- “The check-in process was wonderfully eclectic, setting the tone for the entire stay and atmosphere.” 21
- “Room came with a refrigerator and microwave. The bed was comfortable.” 7
- “I took a COLD shower (by choice so I could cool down) and had to sit in a chair in front of the AC unit for over 2 hours before the room was comfortable enough to try and get some sleep.” 18
- “Carpets are stained however and the furniture has wear and tear marks.” 11
- “At this oceanfront hotel, every single room has amazing ocean views and a balcony from which to admire them.” 20
- “The room was well appointed, comfortable.” 21
- “Dated and tired rooms have standard chain decor with mini-fridges, microwaves, and coffeemakers.” 11
- “Historic downtown is about a 10 minute drive by car. The outdoor pool is open and the room overlooked it from a nice resort-style balcony.” 7
- “The breakfast was excellent and the terrace room was a lovely place to enjoy it.” 21
- “I would not have taken the time to write a review of the small, dark room and unsavory breakfast, had it not been for another instance involving the owner, Jon Warren.” 18
- “We were greeted with a filthy room with human hair in the bed, flying and nesting bugs and stained sheets, floor, furniture.” 18
- “The floor in the rooms were so gross and dirty kids had to play on the bed after bath cause u would have to wash mud of their feet before bed again..” 18
- “The rooms are simple and clean, and thanks to the circular design of the hotel, every room comes with a unique view.” 21
- “The Embassy Suites by Hilton Charleston Historic District is an all-suite hotel housed in the former Citadel Military College... Rooms are simple yet elegant and include a kitchenette as well as study/dining areas.” 20
- “The breakfast was excellent and the terrace room was a lovely place to enjoy it. We also took advantage of the great hospitality on offer when the free wine and nibbles took place.” 21
- “The bed was comfortable, there was a fireplace and coffee maker in room and the breakfast, which was listed as continental had hot and cold servings - which were delicious.” 21
- “Unfortunately, that room was also unacceptable. It was not large enough to accommodate four members of my family. The room had one bed!” 18
- “The cleanliness was unacceptable. There was hair all over the bathroom floor when we arrived, and the room overall felt dirty and poorly maintained.” 18
- “The room was really nice and very comfortable.” 21
- “Air-conditioning did not work on a very hot night so finally it 2 AM switched to another room where the air-conditioning worked but it clanked all night so my son and I got no sleep at all.” 18
- “The room and common areas were hot and stuffy.” 18
- “Planters Inn sits on Market Street, where carriages queue by day and bars run late; the Francis Marion faces the King and Calhoun intersection and Marion Square's event schedule. Both are wonderful locations and both are loud ones.” 10
- “Beautiful, plush rooms come with mini-fridges, top-class bedding, and sound machines.” 20
- “Room 317 was incredibly noisy, with doors slamming throughout the night, making it difficult to get any sleep.” 18
- “Additionally, some rooms have musty or smoky smells and get loud traffic and hallway noise.” 11
- “Worst hotel we have ever stayed at in Mount pleasant Iowa the beds were super hard AC did not work made noise all night long I do not recommend this place whatsoever” 18
- “When I checked in there was no elevator so I had to drag my luggage to the second floor.” 18
- “Formerly a private residence, the historic Elliott House Inn is just off of Meeting Street and offers a tasteful, elegant experience that won't break your bank. Rooms here blend history with a bright, modern aesthetic and pure comfort.” 20
- “A Relais & Châteaux inn at the City Market, with Peninsula Grill downstairs. The most central address in the city, which also makes it the noisiest.” 10
- “Air conditioner you have to trip the test box on plug in for it to work for 5 to 10 min no working lights in hallway.” 18
- “Save money on their great rates and have more money to spend on the wonderful surrounding attractions!” 18
- “http://www.barksdalehouse.com/ I think their prices are reasonable for what you get there. It's just on the edge of the historic/tourist area so the prices are reasonable but it's a lovely place and the breakfast is pretty good with a variety of pastries, breakfast meats, eggs, grits, fruit, etc.” 5
- “Charleston lodging prices have really gotten out of control in the past few years, but Barksdale House Inn is reasonable (by Charleston standards) and even has free parking, which is unheard of anywhere in the center.” 5
- “Save the money and use it to eat at Husk, Fig, and absolutely be sure to eat at McCrady's http://mccradysrestaurant.com/ -- Sean Brock's flagship restaurant. We have stayed at the Harbourview Inn all three times we've gone there. It is a bit pricier, but they run specials sometimes.” 5
- “You get all the standard amenities of a Holiday Inn, plus a great location and a much cheaper price then hotels in Downtown.” 21
- “Upon inspection there was animal feces underneath the couch mattress!” 18
- “The artist talk and receptions were excellent along with the the food at the Revival and Rooftop restaurants.” 21
- “It is a bit pricier, but they run specials sometimes. It includes a lovely breakfast with the best pastries I've ever had, and the location is perfect. We walked you everything from there.” 5
- “The restaurant and poolside bar are so convenient, not to mention delicious.” 21
- “The hotel's adjacent restaurant, Delaney's Oyster House, serves excellent seafood and offers a raw bar.” 20
- “The floor in the dining area was lifting and damaged.” 18
- “Great food, artwork, and everything was clean with no issues.” 21
- “As charming as they come, the hotel features rooms with lace-draped canopy beds, a delicious complimentary breakfast, and nightly milk and cookies.” 20
- “I think their prices are reasonable for what you get there. It's just on the edge of the historic/tourist area so the prices are reasonable but it's a lovely place and the breakfast is pretty good with a variety of pastries, breakfast meats, eggs, grits, fruit, etc.” 5
- “TOP PICK: BEST CHARLESTON HOTEL If you want Southern hospitality in a trendy, modern setting, then you'll love staying at Hotel Emeline. This top hotel has perks like complimentary welcome drinks and bike rentals, as well as an amazing onsite Italian restaurant.” 21
- “The hotel's on-site Italian restaurant, Frannie & The Fox, is one of the best restaurants in Charleston.” 21
- “The breakfast bar was horrible and appeared to be used by the hotel staff/family more than any guests.” 18
- “The continental breakfast has soooo many options, the evening wine and cheese reception is great and we loved the bedtime milk and cookies!” 21
- “How awesome is that? They've also got amazing complimentary breakfast to fuel your day.” On camera11:24
- “I would not have taken the time to write a review of the small, dark room and unsavory breakfast, had it not been for another instance involving the owner, Jon Warren.” 18
- “In the mornings, the hotel offers a lavish complimentary European-style breakfast and for evening repast, guests can visit the on-site restaurant and caviar bar.” 20
- “The amenities were endless, including refreshment stations on each floor and vinyl record players in our rooms! We enjoyed a delicious meal at their restaurant, Frannie and the Fox. Their Taleggio pizza with burnt honey is to die for!!” 21
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 16 sources carry no publication date, so we cannot tell how current they are.
Ask about Best Western Charleston Inn
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 56/100We read 21 sources for this property, and pulled 137 traveler insights worth knowing. Last checked 2026-09-11.
Watch this hotel
We keep reading Best Western Charleston Inn. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 21 cited sources▾
Everything quoted on this page.
- 18Best Western Hotels & Resorts Reviewstrustpilot.comReview site2026-04-13Current34 quotes used
“I stayed at the BEST WESTERN PLUS MERIDIAN HOTEL NAIROBI KENYA, in May 2026, cannot praise the Hotel and staff enough for a Wonderful time there, even though i was there for only 6 Days.”
Read originaltrustpilot.com - 2110 Amazing Hotels in Charleston, SCpaigemindsthegap.comReview site2024-08-14Ageing37 quotes used
“Room service was all very quick and professional.”
Read originalpaigemindsthegap.com - 11Best Western Charleston Inn Reviewoyster.comReview site2024-08-10Ageing6 quotes used
“Carpets are stained however and the furniture has wear and tear marks.”
Read originaloyster.com - 3Charleston, SC - Hotel Recommendationsbogleheads.orgReview site2024-05-10Ageing6 quotes used
“WallyGator, that's a fantastic rate for Francis Marion.”
Read originalbogleheads.org - 20The 25 Best Hotels In Charleston, South Carolinasmartertravel.comReview site2023-07-31Ageing24 quotes used
“Boutique hotel The Restoration is ideally located on King Street and is the perfect place for a quintessentially Charleston experience.”
Read originalsmartertravel.com - 1Best Western Patriots Point | Charleston (SC), United Statesyoutube.comVideoDate not statedListened for quotes only5 quotes used
“It is brilliant as well. They've got 70 beautifully designed rooms, each one perfect for a relaxing getaway.”
Read originalyoutube.com
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