$$$
Zadun Los Cabos, a Ritz-Carlton Reserve
Private plunge pools, outdoor showers, and Sea of Cortez vistas define this secluded San Jose del Cabo reserve.
Exceptional · Solid coverage · read from 0 sources · 0 traveler insights
92
RoomExpert Score
Exceptional
The verdict
Who's travelling?
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Read it your way
Zadun Los Cabos is an ultra-luxury reserve offering spacious suites with private plunge pools and indoor-outdoor living. Guests consistently praise the thoughtful staff, cloud-like beds, and fresh dining options like the poolside ceviche bar. However, visitors frequently complain about exceptionally steep food and beverage prices, buggy delays across the property, and sporadic noise from nearby construction and air conditioning units. 2517228
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Suites provide exceptional comfort with private plunge pools, soaking tubs, outdoor showers, and plush beds dressed in soft linens. 25173
- The grounds deliver scenic Sea of Cortez vistas from terraces equipped with fire pits and floor-to-ceiling glass windows. 421
- Dining earns strong marks for generous multi-course breakfasts and fresh seafood at oceanfront spots like Echis and the raw bar. drawn from the full read
The catch
Who it's for
- — Couples seeking private plunge pools and outdoor showers
- — Travelers wanting attentive service and oceanfront dining
- — Golfers playing nearby Greg Norman and Jack Nicklaus courses
Skip it if
- — Budget-conscious travelers wary of expensive food and drinks
- — Guests requiring comprehensive wheelchair accessibility
- — Light sleepers sensitive to construction and AC noise
Seen on camera
24 moments · 5 videos · Zadun Los Cabos, a Ritz-Carlton Reserve
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“when I do the Google review I will give it full five stars because I do think I do think that they did a good job here i…”
youtube.com10:02“on a one to five Pearl I have to say this bed is like getting into a cloud and they know that we like different pillows…”
youtube.com4:27“Really pretty. It's not as quiet as Maldives because you can hear a lot of air conditioning units going on, but the view…”
youtube.com13:31“I love their scent that they use they have it's like like a mint and rosemary yeah and lotions something else yeah and t…”
youtube.com5:57“So it is a very large property and pretty difficult to get around. You need golf carts to get really to any part of the…”
youtube.com1:13“food was excellent again they did have a lot of vegan options as well”
youtube.com3:00“I don't know what all of the rooms and Suites look like this one's magnificent you don't need to worry about getting a c…”
youtube.com1:30“So, as I mentioned earlier, these are the golf carts that take you all throughout the property. It does take quite a lot…”
youtube.com3:13“So for a 60inute base level massage with nothing special, it is 5,785 Mexican pesos, which is around $340. Definitely a…”
youtube.com4:41“This designed wall I really like. I think the soft underlight here with the heavy shadows going up on this textured conc…”
youtube.com10:58“Speaking of missing polish, this is one of the most disappointing mini bars I've seen so far. All of these goods here, t…”
youtube.com11:54“Let's get outside. You do have this very pleasant outdoor area in every room and it has an exceptional view.”
youtube.com14:15“So, I asked the Tasani if he could come to the room and light it. It's been many hours now. No one came to actually ligh…”
youtube.com14:49“This is the bathroom. Quite spacious, quality materials, dual vanity here, simple amenities, and a big mirror on this si…”
youtube.com15:14“My opinion on this room so far and for what you've seen so far, I think they're hitting the bare minimum of what they wo…”
youtube.com15:27“Shower is clean. So, on that front, not a problem. But you can see right there, this absolutely fails the shower test.”
youtube.com17:39“mark for turndown, but it's not one of the most special turndown services and something I always look for.”
youtube.com20:12“This one feels a little bit like they skimped on some of the materials and the budget in the room. There were some posit…”
youtube.com22:54“The bathroom is spacious.”
youtube.com23:06“Coffee is great. You watched it. She made it by hand there. Pulled the espresso shot, which is always a big plus.”
youtube.com26:42“So, not the biggest fan of this, but the coffee is excellent.”
youtube.com27:09“Not the most appetizing by far, but let's see if the flavors come through. It is chocolate pudding in the simplest sense…”
youtube.com33:10“and then a guest bathroom this guest bathroom is so darling go in there Jeffrey the light is automated so when you pop i…”
youtube.com3:08“pop over here because this is our Heaven if you've watched any of our videos you know that we're huge bathtub people but…”
youtube.com6:24Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$461per night (mocked)
Marriott Bonvoy member rate · King Guest Room
Keep: Marriott Bonvoy points · elite nights · eligible benefits
Expedia
$479per night (mocked)
Public rate · King Guest Room
Forfeit: Marriott Bonvoy points · elite nights · eligible benefits
Marriott Bonvoy benefits may not apply.
Award stay: about 51,000 Marriott Bonvoy points a night (mocked). Availability not checked.
RoomExpert read
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Placeholder pricing. No live rate source is connected yet, so these figures are mocked and are not a quote — the booking site shows the real rate for your dates.
RoomExpert rate estimate
$461est. per night
Mocked range: $365–$531
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: medium · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
How to book
Booking 2 · real linksWith points
Bookable with Marriott Bonvoy points. We have not priced this property yet.
Search Marriott on points →Book with us
Score breakdown
How the 92/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92read from 1 source · Solid coverage
- “pop over here because this is our Heaven if you've watched any of our videos you know that we're huge bathtub people but nothing is better than a Twan tub” 156:24
- “and this is the bathtub oh my Lord and this shower space I mean luxury is an understatement here CU this is just pure luxury and you can even handang some stuff here or to help you move about” 2
Location
92read from 1 source · Solid coverage
- “location is our first rating and location I mean this is those Cabos guys I mean look at this this is whales have been out here all day long this is the babies come here because the saline is so high the salt and they give birth they can train them right” 150:42
- “I loved the location because it was close enough to everything, I didn't have to rely on golf carts (even in heels)” 9
Room
95read from 1 source · Solid coverage
Service
93read from 1 source · Solid coverage
- “Everyone who interacts with you is warm, professional, and anticipatory of your needs before you've voiced them. We felt completely safe and looked after from the moment our wheels touched the tarmac.” 25
- “The service here is the real standout-genuinely warm, personalized hospitality with many special touches and above and beyonds.” 26
Bed & Sleep
96read from 1 source · Solid coverage
- “on a one to five Pearl I have to say this bed is like getting into a cloud and they know that we like different pillows so they had that here without us ever even mentioning it or asking” 154:27
- “Our suite was spacious, serene, and exceptionally private - with a private plunge pool outdoors, both an outdoor and an indoor shower, and a soaking tub. Blackout blinds. An exceptionally comfortable bed. Absolute quiet.” 25
Value
87read from 1 source · Solid coverage
- “The experiences were a bit too pricey for me, so I didn't book anything, but I really appreciated the 30-minute tour one of the spa attendants gave me, answering all my questions and explaining the various treatments I asked about.” 3
- “With room rates that regularly soar north of $2,000 per night, my expectations for the experience were high. And they were mostly met, despite a few service snafus, thanks to the beautiful accommodations, the immaculate landscaping and the delightful staff.” 3
Where it is, how to reach it
Boulevard Mar De Cortez Fraccion Hotelera-Subdelegacion, De la Playita
Baja California Sur
23403 Mexico
Details checked 2026-09-02
Where it sits
Zadun Los Cabos, a Ritz-Carlton Reserve and the 9 other hotels we cover in Los Cabos. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $$$ usually buys
Scores level with the upscale median of 92, across 264 hotels in the same bracket. In Los Cabos it sits level with the local median of 92.
Price bracket
$$$
Upscale
- This hotel
- 92
- Bracket median
- 92
- Index median
- 89
Based on 264 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 7 mentions
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Room
69
Noise
65
Bathroom
63
Value
61
Location
55
Service
49
Food
46
Bed & Sleep
7
View the 181 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Food50 mentions · 11 filmed
- “when I do the Google review I will give it full five stars because I do think I do think that they did a good job here it is beautiful the food is fantastic the views are really extraordinary and yeah I definitely recommend it” On camera1910:02
- “Also, FWIW, I agree that the resort is beautiful and the food/service at Humo was excellent, but honestly I found the overall service (particularly at breakfast and lunch) lacking in many ways and the Tosoanis (butlers) were nearly useless.” 22
- “food was excellent again they did have a lot of vegan options as well” On camera13:00
- “In particular, we loved the huge and beautifully appointed entry level rooms with plunge pools, dinner at Humo, the quality and size of the beach, the gym, and the service.” 22
- “Dining is a memorable experience at the Los Cabos hotel, starting with breakfast at El Barrio with Mexican dishes like huevos rancheros.” 4
- “Butlers can sometimes feel overbearing, but not so at Zadun, where our tosoani caught up with us on our way to breakfast to make sure our plans were in order, yet never felt intrusive.” 21
- “El Barrio at Zadún offers al fresco dining with stunning views.” 20
- “Not the most appetizing by far, but let's see if the flavors come through. It is chocolate pudding in the simplest sense of the word. Cannot taste the ash. Cannot taste the crunch. There's no texture with the anything on top or on the side. It's almost like a powder, a fine powder. This one's not my favorite.” On camera1633:10
- “The tacos were delicious, though! We were also served a small appetizer dip before receiving our tacos, and we shared a banana cake dessert.” 24
- “The latter is the resort's signature restaurant, a wood-fire steakhouse and modern, Latin-American/Argentine kitchen. I don't believe I have ever tasted a better picanha steak that what I enjoyed here.” 17
- “Humo is a stunning, must-try South American restaurant at Zadún.” 20
- “they have a restaurant where they Grill everything over mosqu wood those veggies were so delicious and they do have a lot of fresh seafood here as well being on the ocean” On camera13:10
- “I will also say we are at 10 minutes and 12 seconds with the water test here, which is about time for us to call it. That is officially a fail of the water test here at dinner. I had water one time throughout this entire meal. We'll talk about that in the service segment later.” On camera1633:35
- “Ask us if you qualify for exclusive additional amenities! There are three delicious, outdoor restaurants onsite-Equis, Humo, and El Barrio. All of them have ocean views and amazingly curated menus.” 10
- “These are truly beautiful accommodations: huge closets and bathrooms, indoor and outdoor showers, oversized tub, chaise, dining set and two separate outdoor living areas. And it's all very, very private.” 17
- “Led by Argentinian chef Lucas López, this upscale South American restaurant is a must-try when in Cabo.” 20
- “Look, if you consider everything that you saw in the dining, the dishes had great flavors to them. There's a nice diversity here on property of the different restaurants you can have, and they do have those popups in different nights of the week. But with that being said, I wasn't really blown away.” On camera1634:57
- “I also enjoyed a room service breakfast on my final day at the outdoor table, and it was delightful, with ocean breezes and birds singing.” 3
- “Regis Maldives in June 2021 for 7 nights and the properties were roughly equal, with Zadun coming out in some regards actually. We are still dreaming of the ceviche, wood-fire bread from Humo, and Torrejas from breakfast. Zadun is just sublime, with nothing out of place, in our opinion.” 22
- “Unfortunately, we found it to be the most underwhelming meal of the entire trip, aside from the Nikkei Ceviche, which was delicious and one of the standout dishes of the trip.” 24
- “The food (especially at Humo) is something I am still thinking about. But it was the incredible views and kindness that everyone who worked on the property offered that made our stay at Zadún most memorable.” 20
- “The food is actually a lot better than I had expected. I read a lot of reviews that people said the food wasn't good, but I find it to be okay. It wasn't like amazing. Like for Mexican food, it wasn't mind-blowing, but it was palatable. I really much prefer this over the food we had in Maldives. Give it like a solid four out of five on food.” On camera1814:57
- “At dinner at the Peruvian Fish Market, it's the first time I have ever gotten a service charge on a restaurant bill for NOT ordering alcohol! I believe only $10 but just surprising.” 26
- “El Barrio is Zadun's casual all-day dining restaurant, primarily serving Mexican food. The restaurant is almost entirely outdoors, and has great views over the main pool area.” 22
- “Perfectly positioned near the Puerto Los Cabos, the luxury hotel is within 15 minutes of the historic village of San Jose Del Cabo, famed dining spots like Acre and Flora Farms, and the rich nightlife of Cabo San Lucas proper.” 4
- “Friday night is Peruvian Fish Market night, eaten on the beach or near the adult pool. Set 3 course menu featuring only fresh catches of the day with a Peruvian twist on Mex/Baja style. Recommend!” 26
- “The Ritz-Carlton infrastructure underneath it means nothing falls through the cracks: the rooms are exceptional, the food is differentiated and excellent across all three restaurants, and Nicolas and the entire team execute a level of service that you feel before you can articulate it.” 25
- “ur entire stay was impeccable, we were most impressed with the special touches we found throughout the property-from the fantastic hot sauce (every restaurant has a different kind) to the telescope our tosoani set out so we could see stars at night.” 21
- “Overall, I found the food to be delicious: bright, well seasoned and balanced with many fresh and whole ingredients.” 9
- “Echis is a beautiful oceanside lunch and dinner restaurant right on the sand.” On camera1627:22
- “With fine dining, a spoiling spa, and couples' experiences offered - this is the perfect destination for a luxe getaway for two” 12
- “Also, it felt like the resort had too few restaurants, especially since they encouraged guests not to leave the property. We didn't visit one restaurant, Candil, because it is mostly a bar. They could probably benefit from having one more restaurant that serves lunch and dinner, or from a location that offers a variety of snacks throughout the day.” 24
- “So, not the biggest fan of this, but the coffee is excellent.” On camera1627:09
- “Coffee is great. You watched it. She made it by hand there. Pulled the espresso shot, which is always a big plus.” On camera1626:42
- “I did get to enjoy a taco and cocktail at Equis, as well as dinner at Humo. Both were fantastic.” 17
- “The one mistake? The eggs were sunny side up instead of scrambled. I didn't mind the mix-up much and there was no time for me to try to reorder and get a new breakfast before I wanted to check out.” 3
- “The included breakfast comes with water (Fiji), juice, fresh fruit, a pastry, and a main dish. There was so much food; I was honestly amazed by how much was included in the breakfast. We tried a variety of different breakfast items, and all of them were tasty; no disappointments for breakfast.” 24
- “Dubbed El Barrio, the all-day restaurant is inspired by a Mexican market, with savory and sweet options during breakfast (the chilaquiles with ranchero sauce were a personal favorite), poolside tacos and sandwiches for lunch and afternoon snacking, and street snack-inspired appetizers and plated entrees for dinner.” 21
- “Dinner was at Equis, the resort's beachfront restaurant, and it was a revelation. We hadn't planned to eat much after the sensory-eating lunch, yet we ended up lingering through three courses of beautifully fresh Peruvian-inspired food, fire-grilled right there.” 25
- “The food we ordered was excellent, from avocado toast, to chilaquiles, to some other Mexican specialties.” 22
- “The vibrantly colored Barrio restaurant, with custom crockery and placemats from local indie Mexican brands, was a joyous jolt, and the blue-accented rooms were brighter and more welcoming than the dark wood-dominated decor that's often now a default.” 7
- “Most of the food was pretty tasty, but there were very few outstanding dishes.” 24
- “The adults-only pool area has its own restaurant, an incredible raw bar and ceviche restaurant where the menu changes based on the catch of the day. The food here is the best possible version of beach food-citrusy raw fish, served in ceviche, tiradito, or tostada form-and where I wanted to spend all my time.” 21
- “Situated right above the beach, we dined on lobster arancini, Acapulco cocktail, and braised short rib with asparagus and potatoes. Paired with the frozen Mango Rivera, it was a delightful beachside meal.” 20
- “Though pricey, the food and drink here was excellent.” 26
- “I ate breakfast there my first full day and enjoyed a hearty portion of avocado tartine on sourdough toast with tzatziki, chili oil and a hard-boiled egg ($23).” 3
- “We did the full hot-cold circuit and felt, quite sincerely, like entirely different people. That evening, we dressed for dinner at Humo, the resort's wood-fired, Latin American-inspired restaurant. Kara had fish. I had steak. Both were exceptional.” 25
- “late night in room dining offers 24/7 service with made options personalized suches An Elegant presentation ensuring guests can enjoy high quality meals privately and conveniently at any time and this one really did not disappoint” On camera29:03
- “Dessert was called 'Cocoa Ashes,' and it basically summed up the restaurant's theme: a Mexican chocolate cake with yogurt ice cream, all of it black/grey. The yogurt ice cream was delicious.” 24
- “The food (especially at Humo) is something I am still thinking about.” 20
Bed & Sleep4 mentions · 1 filmed
- “on a one to five Pearl I have to say this bed is like getting into a cloud and they know that we like different pillows so they had that here without us ever even mentioning it or asking” On camera154:27
- “Our suite was spacious, serene, and exceptionally private - with a private plunge pool outdoors, both an outdoor and an indoor shower, and a soaking tub. Blackout blinds. An exceptionally comfortable bed. Absolute quiet.” 25
- “The 380-count Frette linens are crisp and white. The rest of the room is refreshingly colorful, heavy on intense blue accents. No bland, blond wood here.” 7
- “The bed, which I cocooned myself in each evening, was beautifully dressed in soft white linens and had not just a pillow-top mattress but also a soft mattress pad.” 3
Bathroom18 mentions · 11 filmed
- “As I mentioned above, there was a miscommunication about getting into my room the first day, and then there was an issue with the bathroom drain that had me waiting outside for about an hour the following day.” 3
- “Even my resort view room felt expansive with an oversized bathroom complete with a soaking tub and both an indoor and outdoor shower.” 23
- “pop over here because this is our Heaven if you've watched any of our videos you know that we're huge bathtub people but nothing is better than a Twan tub” On camera156:24
- “If you want a hot shower, this is how much hot water actually comes through the pipe in here. We got sputtering going on, spraying sideways, a pretty poor shower experience. It's also an inconsistent pressure, but this is completely unacceptable.” On camera1617:24
- “The indoor and outdoor showers had excellent water pressure, and toiletries/towels/robes were always fully stocked.” 9
- “Shower is clean. So, on that front, not a problem. But you can see right there, this absolutely fails the shower test.” On camera1617:39
- “Heated floor in the bathroom or a bidet? Or both? No. The huge outdoor shower was a bonus, though.” 7
- “The bathroom is spacious.” On camera1623:06
- “Beyond the tub was a semi-enclosed shower with both overhead and wall-mounted shower heads. The water pressure was also a bit disappointing, never more than a steady but soft patter.” 3
- “and this is the bathtub oh my Lord and this shower space I mean luxury is an understatement here CU this is just pure luxury and you can even handang some stuff here or to help you move about” 2
- “and then a guest bathroom this guest bathroom is so darling go in there Jeffrey the light is automated so when you pop in the light goes off I know I love it” On camera153:08
- “Couple of things that were good, but they also failed the shower test.” On camera1623:08
- “they give you just about every amenity that you could think of that you want shower caps toothbrush toothpaste Etc” On camera157:22
- “there's a gorgeous shower over here what I what I love about this look at this shower is great but then an open air shower you can open this door” On camera156:54
- “and the entire shower again it's all floor to ceiling Trav te absolutely beautiful” On camera157:10
- “and then if you slide this door open it brings you outside and you have an outdoor shower which is always fun I like that element of being able to bathe outside is always something neat to do” On camera1911:52
- “This is the bathroom. Quite spacious, quality materials, dual vanity here, simple amenities, and a big mirror on this side with some relatively nice ambient lighting.” On camera1615:14
- “double sinks and I was already impressed by some of the amenities I mean this is what makes a hotel distinguishable with their own stamped toilet tree sets and they have the non-traditional bath elements you don't see it on in typical a typical red scarleton properties because this is a reserve a red scarleton Reserve called zom” 2
Service54 mentions · 12 filmed
- “The Ritz-Carlton infrastructure underneath it means nothing falls through the cracks: the rooms are exceptional, the food is differentiated and excellent across all three restaurants, and Nicolas and the entire team execute a level of service that you feel before you can articulate it.” 25
- “Everyone who interacts with you is warm, professional, and anticipatory of your needs before you've voiced them. We felt completely safe and looked after from the moment our wheels touched the tarmac.” 25
- “There's a swim-up bar area, and the bartenders (as with all other staff at the property) are happy to strike up a conversation about their favorite spots on-site or in town.” 21
- “The beds are classic Ritz-Carlton soft, which is always softer than my ideal bedding, but the linens and pillows were so luxurious that I really didn't mind.” 17
- “Amped-up service and pared-down decor looking out on the Sea of Cortez...” 12
- “Happy to hear you had an amazing stay as well, and enjoy the Waldorf Astoria! The rooms definitely aren't as nice, but the service is great as well.” 22
- “they handled cleaning and turn-down with meticulous attention to detail.” 24
- “The service is on par with what you would expect from a luxury hotel, with the added bonus of your Tosoani who plays a rather large role in the overall service experience.” 6
- “The staff noticed this, so on the second day when we returned from our walk, they set up a dog bed, a dog bowl, some water, and some bones for Winston (which even had a sticker with his name on it!). How cute!” 22
- “Now, the service in the dining segment was not very good. The water took over 10 minutes to arrive to the table. It was very slow service, not very hands-on. They weren't really cleaning or clearing very fast.” On camera1635:31
- “The service here is the real standout-genuinely warm, personalized hospitality with many special touches and above and beyonds.” 26
- “The staff here is extraordinary across the board. Warm without being performative, helpful without hovering.” 25
- “After landing at the airport, I was driven straight to the hotel where I was immediately greeted with more warmth and peace than I've ever experienced. Upon pulling up to the entrance, I was met by several people who asked me about my trip and whisked away my bags.” 13
- “I always added a few dollars extra because the service was uniformly wonderful, but the resort might have considered just having one or the other to make things feel a bit less awkward.” 3
- “The common areas are clean and staff comes by quickly to keep common areas such as bathrooms in immaculate shape.” 9
- “Overall, at the Ritz Carlton Zune, the turndown service was solid, as was the welcome amenity and the welcome drink, and generally felt very hands-on throughout the entire stay.” On camera1640:18
- “The staff was incredibly thoughtful, with an attention to detail that included remembering which table we'd preferred the day before.” 21
- “On the most basic level, all staff were genuinely friendly, enthusiastic, and eager to please.” 22
- “The rooms were spacious and very lovely, the amenities were nice, and the turn-down service was top-tier.” 24
- “Staff were super attentive, and when we'd sit at the beach, we were brought a cooler with some waters, and a button if we wanted to order anything.” 22
- “Round-trip transfers in a Suburban/Navigator were included; my drivers were friendly, prompt and professional.” 9
- “Final Thoughts on Zandun, a Ritz-Carlton Reserve Zadún is truly a serene and luxurious experience like no other. Our Tosoani was always friendly, helpful, and speedy no matter how many other guests he was assisting.” 20
- “Diego and Guillermo were my Tosanis, and were proactive and attentive.” 9
- “Unfortunate about the service test, but if you consider everything in the service experience at the Zedune, it really was a wonderful stay. They just went the extra mile just because they want to make sure their guests are taken care of.” On camera1643:20
- “Service: 9.5/10 The staff was warm and genuinely wanted to ensure that I had a great experience. My interactions never felt forced or overbearing.” 9
- “As you might have noticed by now, every staff member I interacted with at Zadún was, in a word, delightful.” 3
- “Upon check-in, we were assigned a dedicated butler team, similar to Ritz-Carlton's sister brand St. Regis. And the service was always quick, friendly and professional.” 17
- “One minor ding: housekeeping seemed rushed on my final full day, which also happened to be Thanksgiving.” 9
- “Housekeeping was provided twice daily, and was always thorough.” 22
- “the staff was very accommodating though they were very happy to have us here” On camera13:53
- “and the housekeeping here is incredible like these floors are like all marble Immaculate but Karen let's walk into the bathroom and I just want to say she was in here for at least 2 hours cleaning and remaking the bed” On camera155:34
- “Zadún has two adults-only pools and one family pool, all overlooking the ocean, and the staff ensured we had shade before we even thought to ask.” 25
- “As it's described, they're more of a "dream keeper" than a "butler" (okay, admittedly this is all a bit cheesy, I'm just passing on how the concept was explained to us). We were assigned two different tosoanis during our stay, and they were both extremely friendly and attentive.” 22
- “All of the service was top-tier, no complaints about any of the staff.” 24
- “Maybe it's the attentive service - every room comes with a butler.” 4
- “border is extremely clear it is yeah the water's nice and clear we did see some fish too which was cool” On camera16:57
- “One of only 4 Ritz-Carlton Reserves (the most luxurious) and it shows, from the standout service to the impeccably styled rooms” 12
- “Technically, not a butler, but a tosoani-that's Dream Watcher in the local Nahuatl language. And not one of them, but rather two: Mara and Edgar, who tag-teamed the entire time during the stay and were more attentive than Jeeves on his best day, asking when turndown and maid service should be scheduled unprompted.” 7
- “Although I wasn't very impressed with the Tani, the butler. We had a WhatsApp chat going and he was communicative, but it just didn't feel like there was much personalization to that role, and there were many things I had to keep reminding him to do, like moving the amenities in the room, setting up the fire outside, and little things like that were missed.” On camera1640:28
- “there was a personal note from the GM which I thought it's a really nice touch I don't think it was just our room I think he does that for everyone who visits here” On camera153:43
- “Recent visitors praise this resort for its numerous amenities, accommodating staff members and delectable food.” 8
- “The staff at Zadun is absolutely fantastic; every single person was incredibly welcoming and helpful. They were all so lovely, and I cannot say enough nice things about everyone we interacted with.” 24
- “The staff was warm and genuinely wanted to ensure that I had a great experience. My interactions never felt forced or overbearing.” 9
- “Service at the restaurants was quick, friendly and I received excellent recommendations.” 9
- “After moving to the other pool, the attendants were much more available, laying out towels for me immediately, and regularly offering drinks, menus, fresh towels, to move the umbrellas or to call golf carts for guests to return to their rooms.” 3
- “While I did, I was somehow, again, entirely alone - with the exception of the very kind staff, who approached me from time to time to check on me with fresh juices in hand.” 13
- “And while buggy service is complimentary, it can sometimes take 15 minutes or more for your ride to arrive. First-world problems, I know.” 17
- “Honestly, I cannot say enough about just what a pleasure it was talking with some of the folks I met, from servers in the restaurants who enjoyed telling me about local foods and ingredients to the boutique attendant who explained where various craft pieces came from around Mexico and the spa receptionist who showed me around the facilities.” 3
- “as soon as you arrive at the resort you'll be greeted warmly by the staff who will address You by name this sets the tone for the personalized service you'll experience throughout your stay” On camera21:31
- “@ Ernad -- Happy to hear you had an amazing stay as well, and enjoy the Waldorf Astoria! The rooms definitely aren't as nice, but the service is great as well.” 22
- “The dates give it a natural kind of sweetness to it that creates a really really overall great flavor profile. Exterior could not be better. Using that traditional flame to cook this, so it's so hot. Just feels natural and hearty. Another great dish here at UMO.” On camera1630:39
- “So, as I mentioned earlier, these are the golf carts that take you all throughout the property. It does take quite a lot of time for them to show up. So, you kind of have to plan your day knowing that you're going to call the bellman or whomever's coming to your room to pick you up. They could definitely use a few more.” On camera163:13
- “In particular, we loved the huge and beautifully appointed entry level rooms with plunge pools, dinner at Humo, the quality and size of the beach, the gym, and the service.” 22
- “But, overall it was a very enjoyable experience. Everyone's really nice.” On camera1814:53
Room26 mentions · 7 filmed
- “While the resort mainly delivered on that promise, a few minor miscommunications and service misses, not to mention some smelly patio furniture, left me feeling satisfied if not ecstatic about the experience.” 3
- “So, I asked the Tasani if he could come to the room and light it. It's been many hours now. No one came to actually light this. You can't do it yourself. They don't give you the materials to do it.” On camera1614:49
- “you to call it the best entry level room in Cabo (when you've only stayed at a handful of resorts), the room should really have unobstructed view of the ocean instead of the back of a building with the ocean at a far distance behind it.” 22
- “My only minor quibble: Our suite was pretty far from the restaurants and resort center, and the hills are way too steep, far too many steps, to walk back and forth on a hot day - particularly the trek back up the hill.” 17
- “Only criticism would be that the view from the room could be better. At $1k/night and for you to call it the best entry level room in Cabo (when you've only stayed at a handful of resorts), the room should really have unobstructed view of the ocean instead of the back of a building with the ocean at a far distance behind it.” 22
- “well I like that you have that three-way mirror and in a separate makeup area in this room yeah yeah that was really nice” On camera12:00
- “Set into the natural slopes of the dunes above the Sea of Cortés in Puerto Los Cabos, the property's layout is one of its quiet masterstrokes.” 25
- “Let's get outside. You do have this very pleasant outdoor area in every room and it has an exceptional view.” On camera1614:15
- “The reason I didn't spend more time out here was that when the pillows and cushions on the outdoor furniture heated up in the sun ... they began to smell like body odor. And this was before I'd even spent any time out there, which indicated that they had not been changed or washed between guests.” 3
- “The rest of the room is refreshingly colorful, heavy on intense blue accents. No bland, blond wood here.” 7
- “:-) EC2 Gold August 13, 2021, 11:58 am This place was to me 10x better than the last place you stayed at. This place was to me 10x better than the last place you stayed at. Room was a lot better and the property overall.” 22
- “The room looked gorgeous, spacious, and clean.” 24
- “We just don't get to see it with the light. You have a very large lounger over here with a cloth covering on the top and generally speaking, one of the better balconies in a base level room.” On camera1615:00
- “Checking into my room, I noticed it was not only spacious and comfortable; it also had a calming feel that was enhanced by the beauty and careful curation of its details.” 13
- “This one feels a little bit like they skimped on some of the materials and the budget in the room. There were some positives. The bed was comfortable. It passed the bed test.” On camera1622:54
- “Funny to me how hotels that charge $1,000+ per night don't offer the minibar for free. But, the free cabanas were def a nice touch.” 22
- “The Ocean View King Rooms are the entry-level "rooms" here starting at an impressive 750 square feet.” 6
- “Amped-up service and pared-down decor looking out on the Sea of Cortez...” 12
- “Wi-Fi in the room, and throughout the property for that matter, was fast and free.” 22
- “This designed wall I really like. I think the soft underlight here with the heavy shadows going up on this textured concrete gives the room a really nice style and design.” On camera1610:58
- “The views were awesome from this space, especially around sunrise and sunset. Even though this was an entry level room, you still had a view of the ocean.” 22
- “They even used wooden room cards, which I thought was a random but really nice touch. However, the main reason we booked the room was the outdoor terrace, which we used for less than an hour because there were so many mosquitoes that we couldn't stay out there for more than a few minutes.” 24
- “2 bedroom suite: It is the perfect room category for families looking for total privacy. Between a large plunge pool and private beach area, you don't even need to leave your suite.” 10
- “One of the things I really appreciated about the room was its flow. Upon entering, you could either turn right into the bedroom or open a large wooden sliding door to the left to enter the closet area.” 3
- “My opinion on this room so far and for what you've seen so far, I think they're hitting the bare minimum of what they would need to do to actually make this a reserve. It just barely skimps by on the quality, barely skimps by on the design.” On camera1615:27
- “Living spaces are oversized, even for Cabo. Rooms start at 750 square feet and boast floor-to-ceiling glass windows that all afford varying views of the dramatic beach and the Sea of Cortez beyond.” 4
Location3 mentions · 1 filmed
- “The hotel is only about 25 minutes from Los Cabos International Airport (SJD), and it's about 40 minutes from Cabo San Lucas. This hotel is a bit more secluded, but I'd consider that to largely be a good thing.” 22
- “I loved the location because it was close enough to everything, I didn't have to rely on golf carts (even in heels)” 9
- “location is our first rating and location I mean this is those Cabos guys I mean look at this this is whales have been out here all day long this is the babies come here because the saline is so high the salt and they give birth they can train them right” On camera150:42
Value18 mentions · 4 filmed
- “If you're looking to do some luxury hotel hopping in Los Cabos, then I'd seriously consider spending at least a few nights at Zadun. It's a shame that the Ritz-Carlton Reserve brand doesn't participate in Marriott Bonvoy, but otherwise the pricing is competitive with other top hotels in Los Cabos.” 22
- “The experiences were a bit too pricey for me, so I didn't book anything, but I really appreciated the 30-minute tour one of the spa attendants gave me, answering all my questions and explaining the various treatments I asked about.” 3
- “Relatively reasonable for a dinner here, especially when it includes service charge. But it is absolutely at the same price point as what you'd find in Los Angeles, New York, Las Vegas. It is Los Cabos to be expected. Nothing too astronomical.” On camera1634:21
- “This breakfast is $1,36 Mexican pesos, which comes out to $61.36 in US. That's a pretty expensive breakfast service trial here, but it does include a 15% service charge, and there's no gratuitity.” On camera1636:06
- “Though pricey, the food and drink here was excellent.” 26
- “With room rates that regularly soar north of $2,000 per night, my expectations for the experience were high. And they were mostly met, despite a few service snafus, thanks to the beautiful accommodations, the immaculate landscaping and the delightful staff.” 3
- “With a mainly Mexican menu and colorful decor, pillows and place settings, the ambiance feels like a backyard fiesta, albeit one with expensive prices.” 3
- “The food was okay, good even, but I expect more from this caliber of resort in terms of food, especially considering the prices. Nothing was offensively bad; most things were tasty, but realistically, I expected just a little bit more.” 24
- “One of the bartenders was telling me about the property's impressive collection of spirits from all over Mexico and was very knowledgeable, so I might recommend one of the tequila, mezcal or agave-spirits tasting "journeys" you can book there, which last 45 minutes and cost $100 per person.” 3
- “Keep in mind, though, this Ritz-Carlton Reserve property is a pricey place to stay.” 8
- “A carne asada quesadilla at the pool for $35 USD was pretty extreme, so please know these price concerns are not exaggerated.” 9
- “The bar included a variety of alcohols and drinks, plus a few snacks, all of which were paid, and were exorbitantly priced.” 24
- “Now, there are quite a lot of complimentary activities here at the Ritz Carlton Zado, and they also have those cultural nights with the Mariachi bands and various other fun things happening. It really does feel like a good value for the money.” On camera1645:41
- “If I hadn't read reviews about the pricing of F&B, the prices would have certainly put a damper on my experience. A carne asada quesadilla at the pool for $35 USD was pretty extreme, so please know these price concerns are not exaggerated.” 9
- “The tacos are pretty small and boast a high price per taco, $12.50 USD to $23.50 USD, depending on the taco.” 24
- “Great review!! I stayed here in 2021 and have nothing but positive things to say about the experience. Definitely on the pricey side for Mexico but it was perfect for what I was looking for and didn't have to travel too far!” 9
- “My biggest takeaway from the food is that the prices are high for what you receive.” 24
- “So for a 60inute base level massage with nothing special, it is 5,785 Mexican pesos, which is around $340. Definitely a lot for a 60-minute massage, but believe it or not, it's far from the most expensive that I've seen on this channel.” On camera164:41
Noise4 mentions · 2 filmed
- “It overlooked the paths to the rooms below, and there was some construction going on, which made it noisy, so I mostly kept it shut.” 3
- “Really pretty. It's not as quiet as Maldives because you can hear a lot of air conditioning units going on, but the view is incredibly pretty.” On camera1813:31
- “To get there, a bellman drove me past the western edge of the property, where there seems to be a lot of noisy construction going on, so if you plan to stay here anytime soon, I would ask where your exact room assignment is before arrival.” 3
- “Corn on the cob is a true favorite of mine. This is like a mini corn on the cob mixed with a Mexican street corn. Really excellent dish here. I'm overall super impressed with this first dish. That is a great dish I'd order again.” On camera1629:30
View4 mentions
- “From the overlook, you can look across Zadun for unparalleled views out to the waters.” 21
- “Sorry Ben, but the VIEW from the rooms at WA Pedregal are far more impressive than the view from the rooms at Zadun.” 22
- “Every view from Zadún feels cinematic, from the sweeping Sea of Cortez vistas to the desert landscape.” 23
- “Malodorous cushions aside, the outdoor space was a gorgeous and very pleasant setting in which to spend time thanks to those panoramic views.” 3
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 13 sources carry no publication date, so we cannot tell how current they are.
Ask about Zadun Los Cabos, a Ritz-Carlton Reserve
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Solid coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-02.
0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
96
Watch this hotel
We keep reading Zadun Los Cabos, a Ritz-Carlton Reserve. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 26 cited sources▾
Everything quoted on this page.
- 14Zadun Los Cabos, a Ritz-Carlton Reserve: Review & Perkstravelsupreme.netReview site2026-08-12CurrentRead originaltravelsupreme.net
- 24The Ultimate Getaway: Indulging at The Ritz-Carlton Zadunthefringeexplorer.comReview site2026-02-14Current23 quotes used
“We ordered the Totoaba and the Peruvian-Style Chicken. The chicken was bland, the mashed potatoes on the side were the best part, and the Totoaba wasn't fully cooked.”
Read originalthefringeexplorer.com - 9Review: Zadun Los Cabos, a Ritz Carlton Reservereddit.comForum thread2025-11-29Recent17 quotes used
“The common areas are clean and staff comes by quickly to keep common areas such as bathrooms in immaculate shape.”
Read originalreddit.com - 17Quick Review: Zadún, a Ritz-Carlton Reserve, San Jose ...bradajohnson.netReview site2024-08-02Ageing7 quotes used
“The beds are classic Ritz-Carlton soft, which is always softer than my ideal bedding, but the linens and pillows were so luxurious that I really didn't mind.”
Read originalbradajohnson.net - 13Zadun Ritz Carlton Reserve Review: Why This Los Cabos ...thezoereport.comReview site2024-02-20Ageing4 quotes used
“After landing at the airport, I was driven straight to the hotel where I was immediately greeted with more warmth and peace than I've ever experienced. Upon pulling up to the entrance, I was met by several people who ask…”
Read originalthezoereport.com - 7Inside Zadún, the Ritz Reserve's Colorful New 5-Star ...robbreport.comReview site2023-06-29Ageing6 quotes used
“Are the toiletries full-sized? Yes. Generous to a fault: full-sized bottles of the in-house brand, Alkemia, named after the enormous, 30,000-square-foot spa on-site.”
Read originalrobbreport.com
Showing 6 of 26 cited · 0 read
1/5
More in Los Cabos
All Los Cabos hotels →Hilton Los Cabos
$$$
Casita-style rooms and Sea of Cortez views set midway between Cabo San Lucas and San Jose del Cabo.
Hilton Vacation Club Cabo Azul Los Cabos
$$
Spacious ocean-view suites and multi-tiered pools in San Jose del Cabo, walking distance to local shops and dining.
Hyatt Ziva Los Cabos
$$$
San Jose del Cabo all-inclusive with Sea of Cortez views, multiple restaurants, and stocked mini-bars.
JW Marriott Los Cabos Beach Resort & Spa
$$
A tranquil San Jose del Cabo resort featuring open-air architecture, deep soaking tubs, and attentive pool service.
Las Ventanas Al Paraiso A Rosewood Resort
$$$
A Baja resort offering spacious hacienda-style suites with wood beams, fireplaces, and dedicated butler service.
Park Hyatt Los Cabos
$$$
Spacious, luxurious suites in Cabo, offset by very high food and beverage pricing.
Browse hotels like this