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Wyndham Alltra Playa Del Carmen Adults Only All Inclusive

Adults-only all-inclusive steps from 5th Avenue, featuring waterfront balconies and praised a la carte dining.

Exceptional · Deep coverage · read from 23 sources · 50 traveler insights
88
RoomExpert Score
Exceptional

The verdict

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This adults-only all-inclusive resort sits right on the beach and just a block away from the bustling Quinta Avenida. Guests consistently highlight the exceptional staff service, oceanview balconies perched over the water, and quality a la carte meals like Zarape. However, reviewers note that standard regular rooms are quite small compared to junior suites, and the poolside pizza place receives criticism. 1061217

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • The location is a major highlight, sitting right on the beach and less than a five-minute walk from the shops, restaurants, and nightlife on 5th Avenue. 612
  • Guests consistently praise the staff, describing the service as attentive and among the best resort hospitality experiences in the area. 1012
  • Junior suites earn praise for comfortable king beds, immense bathroom showers, and balconies situated right over the water with unobstructed ocean views. 6
  • Specialty dining receives strong remarks, especially the authentic dishes at Zarape, the Italian restaurant, the afternoon sushi spot, and the Ventanas breakfast buffet. 106

The catch

  • While guests in oceanview junior suites report having plenty of space and multiple balconies, those in regular rooms note they are small and tucked at the back of the property. 1210
  • Some visitors view the resort as an absolute bargain for the price, while others complain about paying extra charges for room service and managing the lounge chair situation. 17

Who it's for

  • Walkable access to Quinta Avenida shops and clubs
  • Couples wanting direct oceanfront balcony views
  • Dining-focused all-inclusive travelers

Skip it if

  • Guests booking standard rooms who expect lots of square footage
  • Travelers wanting all room service included without extra fees
Ways to book
Direct with the hotelRoomExpert pick
$273est. per night
Wyndham Rewards member rate · King Guest Room
Keep: Wyndham Rewards points · elite nights · eligible benefits
Check rates →
Booking.com
$281est. per night
Public rate · King Guest Room
Forfeit: Wyndham Rewards points · elite nights · eligible benefits
Wyndham Rewards benefits may not apply.
See rates →
Award stay: about 37,000 Wyndham Rewards points a night. Availability not checked.
RoomExpert read

Booking direct costs no more here and keeps Wyndham Rewards points, elite nights and eligible benefits.

Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.

RoomExpert rate estimate
$273est. per night
Estimated range: $233–$339
Around our estimate

This sits inside our estimated range for this hotel.

Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.

Score breakdown

How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

94
read from 1 source · Deep coverage
  • The bathroom shower was immense for this type of room category, the storage was good, and there was plenty of room on the balcony for two adults as well. 6

Food

91
read from 5 sources · Solid coverage
  • I was shocked the Mexican food was so good at Zarape; usually I wind up disliking my meals at Mexican a la cartes at all-inclusive resorts because they try too hard to tone down the spice and make it too "Americanized". Zarape's food was excellent, and if I were to have stayed longer I would have definitely returned to this restaurant multiple times. 6
  • The food was so good, and the service very attentive - we could have easily been at a restaurant in Italy. I highly recommend the ravioli and the appetizers. 10

Location

94
read from 1 source · Deep coverage
  • The location of Wyndham Alltra Playa del Carmen is ideal, being mere steps from the beach but also a block away from Quinta Avenida. 10
  • Vacationers who want easy access to Playa del Carmen's famous 5th Avenue where lots of shops, restaurants, bars, and nightclubs are located will be delighted to know it's less than a 5 min. walk from the resort to access this famous pedestrian-friendly thoroughfare. 6

Room

89
read from 1 source · Deep coverage
  • When I saw the view from my balcony in the morning, I was thrilled to see that I was practically situated over the ocean and had an expansive and unobstructed ocean view, even from my bed! Gorgeous. 6
  • Spacious room with large bathroom, my balcony was practically over the water so an awesome view from the room, overall good food with the exception of the poolside pizza place. 17

Service

93
read from 1 source · Deep coverage
  • I can honestly say that the service at Wyndham Alltra Playa del Carmen is exceptional, probably the best we ever experienced in a resort/hotel in this part of the world. 10
  • Great resort, better staff 19

Bed & Sleep

87
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

86
read from 1 source · Deep coverage
  • Would I return? Absolutely. It was a bargain considering what amenities were offered for the price I paid. 6

Where it is, how to reach it

Avenida Constituyentes 1 Gonzalo Guerrero
Quintana Roo
77710 Mexico

Details checked 2026-08-26

Open in maps →

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Right in line

On par with what $$ usually buys

Scores 1 point below the mid-range median of 89, across 494 hotels in the same bracket.

Price bracket
$$
Mid-range
This hotel
88
Bracket median
89
Index median
90

Based on 494 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 2 mentions
  • 1 mention
Avoid

No location within the hotel draws repeated complaints yet.

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Food
56
Service
43
Room
36
Location
10
View the 43 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Food17 mentions
  • No, in fact they have great food and decent drinks. 17
  • Off The Hook offered sushi and nikkei menu items (nikkei is a Peruvian-Japanese fusion dish); I only had sushi and it was very good. You know the dishes are fresh since you could observe a chef preparing food at one end of the restaurant. 6
  • Worst food poisoning of my life 19
  • The food was so good, and the service very attentive - we could have easily been at a restaurant in Italy. I highly recommend the ravioli and the appetizers. 10
  • I had a great time at this resort; its location was stellar and the food and drink options were very good. 6
  • Or, you can find pizza to go poolside at La Pizzeria; I would skip that one because I didn't think the pizza was very good at all. However, how good or bad food tastes can be very subjective so you may like it, but I had a couple of bites and thought it was not worth eating. 6
  • Just be aware that the main pool has no swim-up bar, instead it is up on the rooftop area along with a small Asian restaurant/sushi counter which was not that bad for Mexican sushi. 17
  • For grilled meats and other specialties, Brasas stands out. It gives a modern twist to traditional Mexican dishes that are served directly from the grill to the plate. Open from 6 PM to 10 PM, it's a perfect spot for dinner on the resort's ground floor. 10
  • Whether it's your black coffee daily dose or a sophisticated brew, you can enjoy your drink by the bar, pool, or in a comfy cabana with a book. I loved that they also served dairy-free options - my favorite? An oat milk caramel macchiato! 10
  • The variety and quality are really good for being a buffet. We especially loved the breakfast here. So many dishes to try, and they have the most amazing juice bar with 10+ different types of juices and smoothies. 10
  • This rooftop sushi bar serves a wide variety of sushi rolls that can be enjoyed by the pool and with a cool drink. Weather permitting, it opens from 11 AM to 6 PM, so it's a perfect spot for lunch or to satiate a mid-afternoon sushi craving. 10
  • There was one buffet, Ventanas, which was open for breakfast, lunch, and dinner. I only ate breakfast there, so I can't speak to their food options at other meals, but there was an extensive offering considering there wasn't a whole lot of space in this restaurant. 6
  • I was shocked the Mexican food was so good at Zarape; usually I wind up disliking my meals at Mexican a la cartes at all-inclusive resorts because they try too hard to tone down the spice and make it too "Americanized". Zarape's food was excellent, and if I were to have stayed longer I would have definitely returned to this restaurant multiple times. 6
  • ayresd54 • 1mo ago I'd say. It's a small resort, but the food is great and the staff really work hard. As long as you're not going for the beach, you're good 17
  • Bella's food was very good, I had the Risotto Al Funghi for my main dish (I had read on resort reviews this was a great dinner choice), and thought it was good but not outstanding. 6
  • Weather permitting, it opens from 11 AM to 6 PM, so it's a perfect spot for lunch or to satiate a mid-afternoon sushi craving. This is not your typical so-and-so resort sushi - it's actually really good quality sushi! You can also ask for sashimi. 10
  • Great service and excellent Italian restaurant. 12
Service10 mentions
  • I can honestly say that the service at Wyndham Alltra Playa del Carmen is exceptional, probably the best we ever experienced in a resort/hotel in this part of the world. 10
  • Overall, prior guests loved staying here, citing the property's superb service and gourmet cuisine as reasons to return despite the beach's rocky surface and lack of space. 4
  • The food was so good, and the service very attentive - we could have easily been at a restaurant in Italy. 10
  • ayresd54 • 1mo ago I'd say. It's a small resort, but the food is great and the staff really work hard. As long as you're not going for the beach, you're good 17
  • Great service and excellent Italian restaurant. 12
  • What a great place!!! The only two knocks are the charge for room service and the lounge chair/towel situation...otherwise, fantastic small resort!!!! 17
  • Great resort, better staff 19
  • Staff were pleasant and tried to be helpful. 6
  • Traveler reviews of Wyndham Alltra Playa Del Carmen Adults Only All Inclusive in Riviera Maya praise the excellent staff-friendly, efficient, and attentive, with standout mentions for bellmen and bartenders like Se... 12
  • Lovely hotel, outstanding staff 19
Room9 mentions
  • Spacious room with large bathroom, my balcony was practically over the water so an awesome view from the room, overall good food with the exception of the poolside pizza place. 17
  • in fact, the entire room was large for a Jr. Suite with plenty of room for two adults. 6
  • Modern all-inclusive north of downtown with stylish rooms featuring ocean views and artful decor. 5
  • the storage was good, and there was plenty of room on the balcony for two adults as well. 6
  • > is there a specific room area to try and get Not really is a small hotel so all the rooms are basically the same in terms of noise and distance to the lobby. This hotel used to be a high tier one so there is still good quality in their rooms materials. 17
  • When I saw the view from my balcony in the morning, I was thrilled to see that I was practically situated over the ocean and had an expansive and unobstructed ocean view, even from my bed! Gorgeous. 6
  • soon I was ready to enjoy the very comfortable looking king bed. And yes, it was comfortable; in fact, the entire room was large for a Jr. Suite with plenty of room for two adults. 6
  • The junior suite rooms are preferable to the regular rooms which are small and at the back of the resort. 12
  • and there was plenty of room on the balcony for two adults as well. 6
Location5 mentions
  • Vacationers who want easy access to Playa del Carmen's famous 5th Avenue where lots of shops, restaurants, bars, and nightclubs are located will be delighted to know it's less than a 5 min. walk from the resort to access this famous pedestrian-friendly thoroughfare. 6
  • The location of Wyndham Alltra Playa del Carmen is ideal, being mere steps from the beach but also a block away from Quinta Avenida. 10
  • Located next to the Royal Playa del Carmen. In a good location - 2 minute walk to Playa del Carmen. 12
  • Walkable to famous 5th Ave. in Playa del Carmen where you can shop, if you are interested in going to a show at Coco Bongo or a club they are all located on 12th so it's about a 10-15 min. walk depending on how slow you go. 17
  • I had a great time at this resort; its location was stellar and the food and drink options were very good. 6
Bathroom1 mention
  • The bathroom shower was immense for this type of room category, the storage was good, and there was plenty of room on the balcony for two adults as well. 6
Value1 mention
  • Would I return? Absolutely. It was a bargain considering what amenities were offered for the price I paid. 6

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about position on the floor.
  • 22 sources carry no publication date, so we cannot tell how current they are.

Ask about Wyndham Alltra Playa Del Carmen Adults Only All Inclusive

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 61/100

We read 23 sources for this property, and pulled 50 traveler insights worth knowing. Last checked 2026-08-28.

0
Editorial
14
Blogs & sites
9
Video reviews
0
Podcast segments
Breadth
50
Depth
53
Freshness
99

Watch this hotel

We keep reading Wyndham Alltra Playa Del Carmen Adults Only All Inclusive. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 23 cited sources

Everything quoted on this page.

  1. 19
    Wyndham Alltra Playa Del Carmen Adults - Riviera Maya
    monarc.caReview site2025-04-30Recent3 quotes used
    Worst food poisoning of my life
    Read originalmonarc.ca
  2. 1
  3. 2
    Best Playa Del Carmen RESORT - #1 Hilton vs #2 Wyndham ...
    youtube.comVideoDate not statedListened for quotes only
    Read originalyoutube.com
  4. 3
  5. 4
    Wyndham Alltra Playa del Carmen Adults Only - Travel
    travel.usnews.comReview siteDate not stated3 quotes used
    Overall, prior guests loved staying here, citing the property's superb service and gourmet cuisine as reasons to return despite the beach's rocky surface and lack of space.
    Read originaltravel.usnews.com
  6. 5
    Wyndham Alltra Playa Del Carmen Adults Only All Inclusive
    tripexpert.comReview siteDate not stated1 quote used
    Modern all-inclusive north of downtown with stylish rooms featuring ocean views and artful decor.
    Read originaltripexpert.com
Showing 6 of 23 cited · 23 read
1/4

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