The Westin Seattle
Twin-tower downtown Seattle hotel offering Puget Sound views and signature Heavenly Beds near Pike Market.
The verdict
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The Westin Seattle is a large downtown hotel located within walking distance of Pike Market. Guests value the property for its comfortable signature Heavenly Beds and expansive views across Puget Sound and Lake Union from upper floors. However, the hotel shows its age, drawing consistent complaints about out-of-commission elevators and windows that let in street noise. 717134
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The downtown location places guests within easy walking distance of Pike Market and major city attractions. 17711
- Higher-floor rooms reliably deliver expansive views of Puget Sound, Lake Union, and the city skyline. 479
- The signature Heavenly Beds and quality bedding consistently offer a comfortable sleep. 1415
- The lobby bar and the burger spot off the lobby are popular on-site dining highlights. 13
The catch
- While some guests praise the bathrooms for their rain showers and provided slippers, others find standard bathrooms tired and underwhelming. 9124
- Reviewers report friendly front desk and bar staff, but others experienced rude phone service and overly aggressive bell staff upon arrival. 14
- Some travelers found the room rates to be a solid downtown value, while others noted that room service and menu items were expensive with limited choices. drawn from the full read
Who it's for
- — Sightseers wanting to walk to Pike Market
- — Guests looking for high-floor water and city views
- — Loyalty travelers using points for a downtown base
Skip it if
- — Light sleepers sensitive to street noise through single-pane windows
- — Guests impatient with slow or out-of-commission elevators
- — Travelers expecting a full-service breakfast and lunch restaurant on-site
Seen on camera
14 moments · 1 video · The Westin Seattle
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Got a threeway light there that doesn't do terribly much in terms of light, but probably better at night.”
youtube.com2:39“Got some extra pillows here and a duvet, which is very nice. Feels like a good duvet.”
youtube.com3:21“Everything here looks like it's in good shape. You have your Weston Heavenly towels, which all feel pretty good.”
youtube.com4:45“Some face towels. Well, those are nice and soft. That feels very good.”
youtube.com5:39“If we head back out in to the main room, we do have a pretty good nick there in that little bench. So, that's not a terr…”
youtube.com6:30“So, the main room, we have a decent size desk. I always appreciate when hotels actually still do a little bit of station…”
youtube.com6:52“Chair looks pretty okay. You know, little bit scuffed up, but not too bad.”
youtube.com8:43“Under the desk, looks nice and clean.”
youtube.com8:54“Nope. It's just a foldable table to expand it. That looks pretty clean and in decent shape. There's a little bit of scra…”
youtube.com9:37“Theoretically, these should be different pillows, but they kind of all feel the same. I don't think I got the foam pillo…”
youtube.com10:25“Got some LED spotlights here for reading lights. Let's see if these work. Yep, those look like they'd get plenty bright.”
youtube.com10:44“Sheets feel pretty good. About what I would expect for Weston, you know, nothing super fancy like you'd get with Fret at…”
youtube.com11:27“Some little knickknacks and adjustable shelving there, but plenty of storage if you needed it.”
youtube.com12:01“Typical style coffee maker for a hotel. I don't love those, but they're kind of easier to clean.”
youtube.com13:02Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
90- “I always asked for a Grand Deluxe Room. I actually prefer these over the suites as they have a nice patio, a door that opens, and a fantastic bathroom with a separate rain shower.” 12
- “The room and bathroom were nice, with the usual upscale Westin amenities such as their signature Heavenly Bed and Heavenly Bath.” 11
Food
90- “I very much appreciated the robe. It's not very often that I'll order room service, but it was late (and I was hungry). I reluctantly chose the $40 Kobe beef burger, and you know what? It was probably one of the best hamburgers I've ever had in my life. No lie!” 6
- “Although the Westin doesn't have a club lounge, the property has a restaurant on the main lobby level, offering a menu or a continental buffet. Personally, I prefer the breakfast options at the Westin over those at the Sheraton.” 15
Location
95- “The W is located on the corner of 4th and Seneca St. in Seattle. It's just four blocks from the waterfront, and very centrally located in the heart of the downtown area. It's the perfect hotel to use as your home base while exploring the Emerald City on foot IMHO.” 6
- “The Westin Seattle is a quiet, clean, amenity-rich hotel with an awesome location near the sites and attractions in Seattle.” 16
Noise
84- “But, as guests complain, the elevator features and some common areas need touch-ups, which management plans to tackle in 2016 and 2017.” 4
Room
86- “The room itself was spacious, modern, and oh-so-comfortable, with that signature Heavenly Bed that made it tough to leave in the morning.” 15
- “Attractive Hotel with Great Views The weather was beautiful and sunny when my partner and I stayed here. We had a room with a spectacular view of the Puget Sound. I remember how the sun shimmered across the water just before sunset--a beautiful sight.” 11
Service
86Bed & Sleep
88Value
79- “On our recent trip to the USA we went through Seattle for a few days, because it was cheaper to fly out from there. This was probably one of my favourite hotels that we've stayed in in Seattle and I think it is a good value hotel in a great location.” 17
- “Staying at the Westin Seattle costs 12,000 Starpoints per night. This can be a great value when considering rooms can run north of $400 per night!” 16
Where it is, how to reach it
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 7 points below the mid-range median of 89, across 494 hotels in the same bracket. In Seattle it sits 8 points below the local median of 90.
- This hotel
- 82
- Bracket median
- 89
- Index median
- 90
Based on 494 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 2 mentions
- 2 mentions
- 1 mention
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 87 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Always. We also enjoyed the view very much. In Seattle you're not always going to have a great view because chances are it's probably raining or foggy, but we were fortunate and we got a beautiful sunset as well as some beautiful breaks in the clouds throughout our stay.” 14
- “I've stayed on both towers and you can go wrong with either the city view or water view. Great location in my opinion.” 15
- “But the real win? That incredible view. Not only did I have a panoramic look at Seattle's iconic skyline, but I could also see the water sparkling in the distance.” 15
- “Yep. Staff is great. Rooms need love. I think they were slowly renovating them.” 15
- “Lovely property and good service, in the middle of everything, surprisingly good burger place off the lobby.” 13
- “The room was very comfortable, staff was attentive.” 11
- “The hotel is definitely on the older side and could use a refurb, but it was still good value for the money and all the staff I dealt with were super nice and professional.” 15
- “I've had the same issues at checkin at this property that you mentioned. Consistent problem” 12
- “I don't know if we were just asking the wrong staff or if the staff of the Westin Seattle has not gotten the chance to become familiar with their whole property, but it was odd that we couldn't actually get clear instructions on how to get to the swimming pool.” 14
- “Well, when I called the hotel the lady on the phone was very rude and wouldn't let me speak or check my reservation or anything.” 14
- “15th floor corner rooms have great views and the staff there is almost perfect.” 12
- “I love the bar in the lobby of that hotel! Have stayed there a lot. Everyone is super nice.” 15
- “This was not designed from the ground up to be a hip / stylish W Hotel. There is no shuttle service from the airport. Expect to pay $70(ish) each way for an Uber or taxi.” 6
- “Have stayed there a lot. Everyone is super nice. It's a unionized property.” 15
- “Everything here looks like it's in good shape. You have your Weston Heavenly towels, which all feel pretty good.” On camera84:45
- “Yep. Staff is great. Rooms need love. I think they were slowly renovating them. Not sure the scope of that.” 15
- “Some face towels. Well, those are nice and soft. That feels very good.” On camera85:39
- “With regards to the service in the hotel, do not expect much personalized service but they did alright.” 9
- “Theoretically, these should be different pillows, but they kind of all feel the same. I don't think I got the foam pillows I had requested. Yeah, these are a little bit tired, but they're not too too bad.” On camera810:25
- “Being a tall hotel, there was 4 elevators but 2 was out of commission and I guess the hotel did not bother to service them before the festive season. So it took some time to wait for the elevators, which is again a negative in this property.” 9
- “The second thing that spoiled the impression was upon arriving at the hotel and starting to get the kids out of the car the bell staff immediately started to unload our stuff onto a bell cart. That might sound very helpful, but when you're traveling with a baby and a four-year-old it's not.” 14
- “Walking distance to Pike Place Market and Space Needle, with spacious rooms and excellent event facilities that draw Seattle's top galas and” 7
- “Having just stayed there, really liked the room and view. Close to everything too. Enjoy!” 15
- “I have stayed there twice for a conference. Excellent hotel in a great location. Lots of great restaurants nearby.” 13
- “The W is located on the corner of 4th and Seneca St. in Seattle. It's just four blocks from the waterfront, and very centrally located in the heart of the downtown area. It's the perfect hotel to use as your home base while exploring the Emerald City on foot IMHO.” 6
- “The Westin Seattle is a quiet, clean, amenity-rich hotel with an awesome location near the sites and attractions in Seattle.” 16
- “I've heard great things about the Westin and this post is definitely helping to sway me in, lol. Also great that it's close to Pike Market!” 15
- “Recent travelers love the convenient locale, minutes from Pike Place Market and a block away from the Westlake Ave & Olive Way streetcar station.” 19
- “I've stayed there four times, usually through Priceline. It's a great hotel, close to everything. Rooms are really large with floor to ceiling windows.” 13
- “But, as guests complain, the elevator features and some common areas need touch-ups, which management plans to tackle in 2016 and 2017. This hotel's downtown location is conveniently five minutes on foot to the Pacific Place and Westlake Center malls and Washington State Convention Center.” 4
- “I've stayed there four times, usually through Priceline. It's a great hotel, close to everything.” 13
- “The two round towers of The Westin Seattle soar 47 floors into the downtown Seattle skies, providing great views of the city and waterfront.” 4
- “i've stayed there, but not before a cruise. it's a beautiful hotel in a great location but not cheap.” 13
- “Staying right downtown in Seattle is great because so many things are within walking distance.” 17
- “Pretty decent hotel in a good location downtown near the shopping and Pike Place Market, and also convenient to great restaurants in Belltown.” 11
- “Having just stayed there, really liked the room and view. Close to everything too.” 15
- “I just stayed at the Marriott Waterfront. It is across street from Pier 66; five minute walk to PIkes Market, ten minute walk to the Ferris wheel and all the neat stuff on the pier; and its a $5.85 with tip Lyft ride to Space Needle. Great hotel good location.” 13
- “The hotel is super close to Pike Market, which was perfect for exploring the city.” 15
- “While it is big, the location of the sofa and TV cabinet leaves much to be desired as guests seated by the sofa cannot watch TV and there is only one armchair to enjoy the view!” 9
- “Selecting (and paying more for) a room on the 18th floor was so very much worth it. The view was nothing short of spectacular - and it reminded me a lot of the view that I had in my room at the Westin in downtown Phoenix.” 6
- “I agree on the older side of things. There is definitely room for improvement inside the rooms, lifts, and carpets around the property.” 15
- “Under the desk, looks nice and clean.” On camera88:54
- “Deluxe Rooms -- compared to Traditional Rooms -- have great views and eight-person dining tables, but one- and two-bedroom Grand View Rooms have even better views.” 4
- “Our windows were smudgy, there was trash from the previous guest under the table in our dining area, the desk in the bedroom was falling apart, there were the shower caps, and then there were the wine glasses. From lipstick to residual food material from previous guests, the wine glasses weren't clean.” 14
- “As to be expected from the name of the room, the highlight is the view of Puget sound.” 9
- “Having just stayed there, really liked the room and view. Close to everything too. Enjoy!” 15
- “While the bathroom are pretty small, the room itself is spacious and could even count as a Junior suite.” 9
- “The room itself was spacious, modern, and oh-so-comfortable, with that signature Heavenly Bed that made it tough to leave in the morning.” 15
- “When I've stayed there, I've either had the baloney deluxe room (which is great for a "regular" room) or your suite, which is one of the more creative suites I've stayed in.” 12
- “Attractive Hotel with Great Views The weather was beautiful and sunny when my partner and I stayed here. We had a room with a spectacular view of the Puget Sound. I remember how the sun shimmered across the water just before sunset--a beautiful sight.” 11
- “The room and bathroom were nice, with the usual upscale Westin amenities such as their signature Heavenly Bed and Heavenly Bath.” 11
- “Address 1900 5th Avenue Seattle, WA 98101 Near: at Stewart St Took a buddy visiting from the east coast into Seattle and checked into the Westin. Our room had the most impressive view I have ever seen.” 11
- “If we head back out in to the main room, we do have a pretty good nick there in that little bench. So, that's not a terribly great first impression, but the carpet actually looks in much better shape than I was expecting.” On camera86:30
- “The bed was really comfortable, and I like how they angled it, with the tv in the corner (where you can see it from the bed and living room, but it isn't the focus of the room).” 17
- “Having just stayed there, really liked the room and view. Close to everything too.” 15
- “The living room area was nicely laid out , though (as usual) I found the seats too deep.” 17
- “Simple, elegant rooms have floor-to-ceiling windows with cityscape views, and one- and two-bedroom suites offer wet bars and some have conference tables.” 4
- “Is the Westin Seattle kid-friendly? We went up to our luxury suite and it was fine. It was a very nice room, as would be expected, but immediately we discovered how non kid-friendly the room was.” 14
- “While the room features were standard, I had a great view of both the city and Elliott Bay.” 16
- “As soon as I opened the door to my room, it became fairly obvious that this property used to be a low budget hotel. Sure, it was a nicely designed room, but the structure of it was very simple. It was essentially a box with fancy wall coverings (not typical of other W Hotels).” 6
- “Can't you picture someone sitting at this desk working on things while checking out the amazing view?” 17
- “Typical style coffee maker for a hotel. I don't love those, but they're kind of easier to clean.” On camera813:02
- “So, the main room, we have a decent size desk. I always appreciate when hotels actually still do a little bit of stationery there.” On camera86:52
- “I was still a noob to this whole thing at the time so I just asked for a high floor room and a fridge. They gave me a room on the 3rd highest floor with a spectacular view of the city.” 15
- “Do you know what else wasn't kid friendly? The mini bar and mini fridge set up. It was all on sensors. That means that as soon as we got into the room and the kids saw familiar snacks they went and touched everything and picked everything up and incurred loads in charges instantly.” 14
- “On our recent trip to the USA we went through Seattle for a few days, because it was cheaper to fly out from there. This was probably one of my favourite hotels that we've stayed in in Seattle and I think it is a good value hotel in a great location.” 17
- “i've stayed there, but not before a cruise. it's a beautiful hotel in a great location but not cheap.” 13
- “I asked for the menu again and left after checking again. The few things they had were very expensive and ordinary. They had no choice.” 14
- “Staying at the Westin Seattle costs 12,000 Starpoints per night. This can be a great value when considering rooms can run north of $400 per night!” 16
- “Probably not worth paying full price, but at $80/nt it's a great value.” 11
- “Indeed, but their rates can be quite low at times and the view is also one of the best if that is important.” 9
- “Some recent guests felt the property wasn't well maintained considering the downtown room rates, and a few were disappointed with the high fees for internet access and parking.” 19
- “I had paid a rate of $169++ which is a shopping package that includes a $100 Visa debit card so the stay was quite affordable overall.” 9
- “I did have to wonder if anyone in the surrounding buildings could watch my every move, though. Just like the rest of the room, the bathroom was stale, sterile, and reminiscent of the Hilton (or whatever) that preceded the W. It was large though, and very clean.” 6
- “The bathroom was also a bit smaller than usual due to the space constraint as each room is shaped like a pizza wedge and the bathroom is located by the entryway which is also the narrower portion of the wedge.” 9
- “On entrance to the room, there is a standard bathroom though Westin did change the shower-head to a rain-shower style which seems to work better but still nowhere close to a premium experience.” 9
- “I always asked for a Grand Deluxe Room. I actually prefer these over the suites as they have a nice patio, a door that opens, and a fantastic bathroom with a separate rain shower.” 12
- “The room and bathroom were nice, with the usual upscale Westin amenities such as their signature Heavenly Bed and Heavenly Bath.” 11
- “Standard bathrooms have handsome wood vanities with cream tile, shower/tub combos with rainfall showerheads, toiletries, and hairdryers.” 4
- “Well, doesn't look very good. Especially the bathroom is horrible in my opinion. Not the best choice in Seattle.” 9
- “If we actually got in between the correct ones, who knows, but the quality of the bedding was clear and the mattress was indeed heavenly.” 14
- “The Heavenly Bed is nice. The quality of the sheets and duvet are clear, but the complexity of the making is a bit of a nightmare.” 14
- “Got some extra pillows here and a duvet, which is very nice. Feels like a good duvet.” On camera83:21
- “I very much appreciated the robe. It's not very often that I'll order room service, but it was late (and I was hungry). I reluctantly chose the $40 Kobe beef burger, and you know what? It was probably one of the best hamburgers I've ever had in my life. No lie!” 6
- “Although the Westin doesn't have a club lounge, the property has a restaurant on the main lobby level, offering a menu or a continental buffet. Personally, I prefer the breakfast options at the Westin over those at the Sheraton.” 15
- “No full service restaurant for Bfast/Lunch is a drawback.” 11
- “But, as guests complain, the elevator features and some common areas need touch-ups, which management plans to tackle in 2016 and 2017.” 4
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Food rests on 3 sources — too thin to rely on.
- Noise rests on 2 sources — too thin to rely on.
- 20 sources carry no publication date, so we cannot tell how current they are.
Ask about The Westin Seattle
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 56/100We read 20 sources for this property, and pulled 131 traveler insights worth knowing. Last checked 2026-08-28.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 20 cited sources▾
Everything quoted on this page.
- 1The Westin Bellevue | Seattle (WA), United States | Hotel Reviewyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 2The Westin Seattlecntraveler.comReview siteDate not stated1 quote used
“For travelers looking for a sophisticated lodging with few surprises, the Hyatt Regency makes a perfect perch for exploring Seattle.”
Read originalcntraveler.com - 3Book The Westin Seattle , Seattle - Reviews, Photos & Ratesin.via.comReview siteDate not statedRead originalin.via.com
- 4The Westin Seattle Reviewoyster.comReview siteDate not stated10 quotes used
“Some rooms have uninspiring views of other buildings”
Read originaloyster.com - 54-STAR ACCOMMODATION ... - THE WESTIN SEATTLE HOTELthewestin98101.hotelsofseattle.comReview siteDate not statedRead originalthewestin98101.hotelsofseattle.com
- 6W Seattle review: a pretty decent hotel if you just gotta stay ...sleepandreview.comReview siteDate not stated6 quotes used
“Selecting (and paying more for) a room on the 18th floor was so very much worth it. The view was nothing short of spectacular - and it reminded me a lot of the view that I had in my room at the Westin in downtown Phoenix…”
Read originalsleepandreview.com
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