$$$
The Westin Josun Seoul
A classic Myeongdong hotel offering exceptionally plush beds, smart toilets, and scenic Namsan Mountain views.
Exceptional · Deep coverage · read from 20 sources · 190 traveler insights
90
RoomExpert Score
Exceptional
The verdict
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Located near Myeongdong shopping street, The Westin Josun Seoul provides an upscale base with whisper-quiet air conditioning, expansive executive lounge spreads, and exceptionally plush beds. High-tech bathroom fixtures and floor-to-ceiling views of Namsan Mountain enhance the guest experience. However, reviewers consistently complain about high on-site restaurant prices, crowded breakfast buffets, and dated room furnishings. 107314
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers praise the sleep quality, consistently describing the plush mattresses and cushiony bedding as exceptionally comfortable. drawn from the full read
- Bathrooms stand out for high-tech features, including all-marble finishes and automatic heated toilet seats. 14910
- Guests also highlight the floor-to-ceiling windows, which reveal expansive views of Namsan Mountain and historic Josun-era walls. 107
- Dining receives high marks for quality, particularly the executive lounge spread and live food counters like the Sanuki udon station at Aria. 1012
The catch
- While the central setting is ideal for walking to subway stations and department stores, rooms facing Euljiro and City Hall can pick up noise from street protests. 151419
- Service also receives mixed feedback: guests appreciate real-time English chat support via QR code, but some encounter rigid policies like extra charges for early check-in. 9
Who it's for
- — Business travelers wanting central subway access and quiet AC
- — Shoppers visiting Myeongdong and Lotte department store
- — Guests prioritizing exceptionally plush bedding and smart toilets
Skip it if
- — Travelers looking to avoid expensive on-site restaurant prices
- — Light sleepers bothered by occasional street protest noise near City Hall
- — Guests seeking brand-new, ultra-modern hallway and room designs
Seen on camera
24 moments · 2 videos · The Westin Josun Seoul
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The moment you step into the lobby, the exceptional service experience begins. Every staff member seems perfectly in syn…”
youtube.com0:47“As soon as we opened the door, the curtains swept open automatically and revealed an incredible view. This was such an i…”
youtube.com2:44“The linens are crisp white and the details are impressive. They're frete, my favorite Italian luxury brand.”
youtube.com3:40“And yes, the bed was super comfortable. Honestly, better than my bed at home. Just wanted to let you know that the mattr…”
youtube.com4:06“They offer realtime chat support via a QR code for anything from calling a taxi to making restaurant reservations. You g…”
youtube.com5:13“At turndown service on our final night, they left shine musket grapes and a card explaining some of the hotel's artwork.…”
youtube.com6:09“I'm super sensitive to AC noise, but this one was whisper quiet. It's surprisingly rare to stay in a room this quiet.”
youtube.com6:22“I love this. There's a spotless Nespresso coffee maker with four pots, of course.”
youtube.com7:40“A stylish electric kettle is also available for tea.”
youtube.com7:55“Overall, this is one of the cutest and most efficiently organized hotel mini bars I've ever seen.”
youtube.com8:34“The bathroom is spacious and super luxurious, wrapped entirely in marble.”
youtube.com8:48“All the towels are fate. I wish I had these towels at home. They're super pricey, but the quality is incredible.”
youtube.com9:49“By products are stocked here as well, and they just smell so good.”
youtube.com10:43“I appreciate the separate toilet room with full privacy. It's a cozy self-contained space with a high-tech bedet with a…”
youtube.com10:49“The walk-in closet links the bathroom and the main room seamlessly. It's not the largest, but it's impressively well tho…”
youtube.com11:11“The bar had a great vibe with live jazz music playing in the background. We were seated by the window and the night view…”
youtube.com14:32“What if it's an old building and the interior isn't maintained well? You might think that it is a 5-star hotel, so altho…”
youtube.com0:32“The good thing about rooms at the Chosun Hotel is that you can connect to Netflix or YouTube!”
youtube.com4:46“The good thing about Chosun Hotel is that it is located in the middle of Myeong-dong, so it is close and convenient to g…”
youtube.com5:22“The shower sits just behind the tub and it's massive with two full shower setups. Easily one of the largest I've ever se…”
youtube.com10:20“Next to it, you'll find two pairs of slippers and a laundry bag. These slippers are some of the most comfortable and thi…”
youtube.com11:28“The soft lighting creates such a calm and elegant ambiencece. It's the kind of space that you just don't want to leave.”
youtube.com12:24“The buffet is topnotch. Once you sit, they immediately offer coffee or tea.”
youtube.com12:47“My favorite was the Korean dishes including bugi and kimchi and even kaidang which is my favorite hangover soup. It actu…”
youtube.com13:35Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$374est. per night
Marriott Bonvoy member rate · King Guest Room
Keep: Marriott Bonvoy points · elite nights · eligible benefits
Expedia
$374est. per night
Public rate · King Guest Room
Forfeit: Marriott Bonvoy points · elite nights · eligible benefits
Marriott Bonvoy benefits may not apply.
Award stay: about 48,000 Marriott Bonvoy points a night. Availability not checked.
RoomExpert read
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$374est. per night
Estimated range: $365–$531
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: medium · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
94read from 1 source · Deep coverage
Food
91read from 9 sources · Solid coverage
- “The Buffet breakfast in the 2nd floor restaurant might be one of the most impressive I've ever seen with a HUGE selection of both Western and Korean options.” 1
- “What I appreciated the most from the buffet was that all dishes used quality ingredients. For example, the cold salad station had top-quality smoked salmon, and the seafood salad was full of succulent shrimp and calamari-cooked to perfection.” 10
Location
96read from 1 source · Deep coverage
Noise
89read from 3 sources · Light coverage
- “I'm super sensitive to AC noise, but this one was whisper quiet. It's surprisingly rare to stay in a room this quiet.” 96:22
- “Rooms tend to be fairly well sound proofed too and you're not hearing lots of noise from next door (you do if there are events/protests in the area outside City Hall though).” 14
Room
89read from 1 source · Deep coverage
Service
91read from 1 source · Deep coverage
Bed & Sleep
92read from 1 source · Deep coverage
Value
80read from 1 source · Deep coverage
Where it is, how to reach it
106 Sogong-ro, Jung-gu Jung-Gu
Seoul, South Korea
04533 Asia
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $$$ usually buys
Scores 2 points below the upscale median of 92, across 375 hotels in the same bracket. In Seoul it sits level with the local median of 90.
Price bracket
$$$
Upscale
- This hotel
- 90
- Bracket median
- 92
- Index median
- 90
Based on 375 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 2 mentions
- 1 mention
- 1 mention
- 1 mention
- 1 mention
- 1 mention
Avoid
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Bathroom
66
Value
66
Noise
63
Food
62
Room
61
Location
51
Service
50
Bed & Sleep
12
View the 149 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room26 mentions · 4 filmed
- “The rooms are nice and bed is very comfortable.” 2
- “The JW DDM room layouts don't appeal to me, given that you have to deal with less-than-full-privacy for the bathrooms.” 1
- “The walk-in closet links the bathroom and the main room seamlessly. It's not the largest, but it's impressively well thought out.” On camera911:11
- “The room was spacious and comfortable.” 14
- “I stayed in a junior suite and room was pretty big, and had a separate bath and shower.” 14
- “Only one sink, which was a bit disappointing for a suite room. That said there were 2 bathrooms so you could always have your partner use the other one.” 12
- “The bar had a great vibe with live jazz music playing in the background. We were seated by the window and the night view really showed off the scale of Kangnam.” On camera914:32
- “Upon arrival, my executive suite revealed a characteristically spacious living room with an array of muted furnishings that evoked feelings of sterility.” 10
- “My experience at the Westin executive suite was a classic case of "the bigger, the worse." Though I cherished its generous proportions compared to other hotel rooms in Seoul, it sadly lacked any meaningful furnishings.” 10
- “The décor leans towards the classic side, but everything is well maintained. No visible wear and tear, and the bed was quite comfortable.” 19
- “The JW Dongdaemun only allows lounge breakfast, has a very rules-oriented staff, and the rooms were too hot with very little chance of suite upgrade.” 1
- “I will also question the build quality at LM as my first room has a strong sewage smell coming from the toilet - they let me switch rooms.” 1
- “A stylish electric kettle is also available for tea.” On camera97:55
- “I love this. There's a spotless Nespresso coffee maker with four pots, of course.” On camera97:40
- “The room had an antique yet well-maintained feel. The aged wooden furniture gave it character, but nothing felt old or worn out.” 15
- “The corner room has two windows. So it looks wider. I finally feel like I'm in a nice hotel.” 20
- “I can't speak for the State Room, but the Masters King room is pleasantly poshy. If I had to describe its interior design, I'd say that it's "Transitional/Asian Art Nouveau".” 7
- “The Westin is a bit of an older, more traditional property and the suite I got there as a SPG Lifetime Platinum was great.” 1
- “Marble, wood, fabrics -- almost all textured in their own way to add to the room. Particularly remarkable are the walls -- almost all wall surfaces are textured and 3D in some way.” 7
- “I hope they've renovated all the rooms by the time you get there. I like their renovated rooms with modern decor.” 18
- “Cool decor and good perks like free high-speed internet access is the smart rooms.” 18
- “As I arrived into my room early (at 10am) I got into a huge fight with the front desk who wanted to charge me 50% of one night for the priviledge!?!” 18
- “Let's see if it's enough to pay for breakfast. It was nice to be guided to the window and eat while looking at the small park.” 17
- “Rooms are spacious and comfortable. Reasonably appointed but nothing fancy, actually a bit less than you would expect from a JW, but if you are only in the room to sleep + shower they are fine.” 1
- “The crisps complemented coffee and tea very well, but the minibar only came with three espresso pods, and I had to remind the hotel to refill them every morning.” 10
- “I had room 711, which as you can see from the floor plan is plenty big, about the size of 2 regular rooms” 12
Food31 mentions · 3 filmed
- “The JW south of the river is a very westernized experience IMHO, and is a pretty efficient large business orientated hotel. It has a large and very well appointed lounge with great quality food offerings for breakfast and evening.” 1
- “Well, they weren't kidding when they said 'finger food'... because it was mostly smaller than my finger (picture attached, taken immediately after the waiter put the tray down)! The finger food, incidentally, could have been tastier.” 7
- “About a third of the counter space used during dinner (what was used for all the seafood and sashimi) is now empty during breakfast. That said, selection is still very extensive and covers the usual for a luxury hotel.” 7
- “Waitstaff took our coffee order when we sat down, and it took a good 12 minutes for us to get our Americanos.” 7
- “Foods are usually snacks, so they are good to eat lightly rather than as a meal replacement. And since I don't eat much in the evening, eating in moderation is enough for me as a meal replacement. However, it seems that the quality is definitely lower than before.” 20
- “I'm already impressed when a property offers to let me take my breakfast in the main (usually bigger spread) restaurant, let alone 3 options.” 12
- “Executive/Club floor rooms are definitely recommended, the breakfast and afternoon snacks are very good.” 18
- “The Club serves a very nice breakfast and has hot snacks and fruit platters in the afternoon and evening.” 18
- “We decided not, and went back down the elevator. We decided to stop by Constans on the 24th floor, and it certainly looked more compelling. 135k KRW per person, for a weekday dinner buffet.” 7
- “The time of 1 hour is quite tight, but the food is not diverse enough to last for a long time or the taste is not great, so I ate in moderation and came down to my room.” 20
- “I thought I knew why Wejoseo Lounge was being cursed at like this. It's just a normal lounge breakfast, but it's downgraded so much compared to the lounge breakfast that was served before. Looking around, I thought it was a good choice for Aria Breakfast.” 17
- “The most important Menu French toast, waffles and pancakes. Today's French is so-so.” 17
- “The buffet is topnotch. Once you sit, they immediately offer coffee or tea.” On camera912:47
- “The Westin is just long in the tooth for me, making me feel like I'm stuck in the 1990's; and fighting the Sunday morning staycationers at 7:30am breakfast buffet is not my idea of a good relaxing time.” 1
- “My favorite was the Korean dishes including bugi and kimchi and even kaidang which is my favorite hangover soup. It actually tasted better than what you would get at most restaurants.” On camera913:35
- “And the restaurant prices are basically obscene and stoopid. It's hard for me to want to spend $400 on dinner, and then go back up to the clangy paper-thin metal furnishings in my room.” 1
- “In terms of food offerings, the lounge featured fried rice, fried tofu, and soy-braised chicken, and they were all on food warmers to keep them hot. They were a little bland, in my opinion, but you could definitely make a meal out of fresh and tasty salads. I particularly enjoyed the duck salad, and the asparagus salad was a refreshing option to brighten heavy dietary options in the buffet.” 10
- “And in the case of coffee, the staff makes it themselves. This is an advantage.” 17
- “My favorite live food station at Aria was the Sanuki udon station. Guests could build their own bowls with fresh toppings like fishcake, fried tofu, mushrooms, napa cabbage, bok choy, and bean sprouts.” 10
- “We went to Aria when it opened at 7 AM, and with my Titanium Elite status, breakfast was complimentary for my fiancé and me. We were seated promptly, and with ten live cooking stations available, Aria offered a fantastic range of dishes to explore.” 10
- “The Buffet breakfast in the 2nd floor restaurant might be one of the most impressive I've ever seen with a HUGE selection of both Western and Korean options.” 1
- “I like the JW Gangnam just for the sheer hardware, lounge, food, and retail therapy.” 1
- “Though you can't take it to go, there was a barista making espresso-based coffee drinks and serving tea, and my cappuccino was a great way to start my morning.” 10
- “What I appreciated the most from the buffet was that all dishes used quality ingredients. For example, the cold salad station had top-quality smoked salmon, and the seafood salad was full of succulent shrimp and calamari-cooked to perfection.” 10
- “As expected, the breakfast quality did not disappoint.” On camera67:52
- “Check-in was speedy. I was given both the 500 points and complimentary breakfast for every day of my stay, which I could take in the lounge, at Aria (buffet) or at Vecchia E Nuovo (ala carte).” 12
- “The food is also great, and the location is great too.” 1
- “The pastry selection at Aria was one of the best I had in Seoul, especially its danishes. Fruits in Korea are very sweet, and when I saw danishes with strawberries and Shine Muscat grapes, I couldn't pass them. They were naturally flavorful, and other baked goods were equally delicious.” 10
- “The Westin also allows restaurant breakfast and has good afternoon tea desserts.” 1
- “Overall, the taste of the food was okay, but it was disappointing that the unique menu was not particularly noticeable here.” 17
- “The salad station was no exception; every piece of vegetable was crisp and fresh, and the restaurant included couscous and fresh mozzarella to make salads more rounded and nutritious.” 10
Noise3 mentions · 1 filmed
- “I'm super sensitive to AC noise, but this one was whisper quiet. It's surprisingly rare to stay in a room this quiet.” On camera96:22
- “Rooms tend to be fairly well sound proofed too and you're not hearing lots of noise from next door (you do if there are events/protests in the area outside City Hall though).” 14
- “Our room overlooked the Euljiro area. However, I received a letter from the hotel apologizing for potential noise due to a large protest in Gwanghwamun that day. The sound was surprisingly noticeable, so light sleepers should keep this in mind.” 15
Bed & Sleep9 mentions · 1 filmed
- “A king bed with a built-in headboard occupied a great chunk of the bedroom, but there was still remaining space to be filled. The mattress was plush, and across from the bed was the second wall-mounted smart TV ready for entertainment.” 10
- “The décor leans towards the classic side, but everything is well maintained. No visible wear and tear, and the bed was quite comfortable.” 19
- “The frame looked slightly dated, but it blended well with the room's style. The mattress was just right, not too hard, not too soft.” 15
- “The mattress/mattress topper seems to be pretty interesting though. It seems to be covered with smaller 'squares' that are soft but with some 'bounce-back'. Hard to describe -- maybe "cushiony" is the best word.” 7
- “The Westin has better bed quality and more within walking distance.” 1
- “The linen quality was excellent, among the best I've seen in a 5-star hotel.” 15
- “And yes, the bed was super comfortable. Honestly, better than my bed at home. Just wanted to let you know that the mattress is so amazing. This bed is incredible.” On camera94:06
- “The rooms are nice and bed is very comfortable.” 2
- “For me, LM has the better lounge, but Westin has a better bed.” 1
Bathroom15 mentions · 3 filmed
- “Though the tub was only big enough to fit one adult at once, I appreciated having the option to reinvigorate at my convenience after a long day of exploring Seoul. However, the walk-in shower was slightly disappointing; the shower h” 10
- “The all-marble bathroom has the fanciest hotel toilet I've ever seen. When you walk into the glassed-off stall of the bathroom, the toilet cover lifts up on its own to greet you.” 7
- “I appreciate the separate toilet room with full privacy. It's a cozy self-contained space with a high-tech bedet with a remote control.” On camera910:49
- “The bathroom is also much larger. Overall, it feels larger than the basic room by 2 pyeong.” 20
- “Heated toilet seats too which are amazing.” 14
- “Major design flaw with the loo- when you sit on it your legs are pressed up against the shower glass. It may look sort of roomy here but believe me there isn't a lot of space to move.” 12
- “The bathroom is spacious and super luxurious, wrapped entirely in marble.” On camera98:48
- “The half bathroom was conveniently located by the suite entrance, featuring a single sink vanity and a toilet with a bidet. It was finished with brown granite flooring and walls, and though it felt slightly outdated, a modern light strip by the sink somewhat elevated the atmosphere.” 10
- “Despite the roominess, there was only one sink, and the hotel allocated space for a walk-in closet that was connected to the master bathroom. While some could appreciate the ample closet space, I would've preferred a double sink vanity to make getting ready in the morning more effortless.” 10
- “ead was archaic for a five-star property, and the water pressure was not great, resulting in mediocre showers.” 10
- “The shower sits just behind the tub and it's massive with two full shower setups. Easily one of the largest I've ever seen in any hotel. The rainforest showers are simple to use and have excellent water pressure.” On camera910:20
- “Toilets, amenities, bathroom,etc. It is an old hotel structure with a slightly uncomfortable structure as the shower booth is with the bathtub.” 20
- “I liked the cute arrangement of the toiletries. You could refer to a grid map and see what was what. This had the toothbrush kit, the shower cap, the razor, the cotton kit, the shower cap etc all in one neatly laid out box.” 12
- “We adore the 17th-floor Renewal Suite's Korean design with clean lines and minimalist look. The the slate-gray-stone bathroom includes a hinoki tub, where you can have a banshinyok (lower-body bath, a Korean ritual) while watching TV.” 3
- “The master bathroom featured a walk-in shower and a standalone tub. Though the tub was only big enough to fit one adult at once, I appreciated having the option to reinvigorate at my convenience after a long day of exploring Seoul.” 10
View4 mentions · 1 filmed
- “As soon as we opened the door, the curtains swept open automatically and revealed an incredible view. This was such an impactful moment that instantly elevated the whole experience.” On camera92:44
- “Ceilings are about 14 feet high, and the floor-to ceiling windows (at least where I'm sitting) offer a great view from the 24th floor. (I stayed at the Signiel Seoul back in October and you're so high up there on Floor 90-whatever that you can barely make out what anything is. At least here on the 24th floor I can make sense of what I'm seeing! And it's a wonderfully engaging view.)” 7
- “The floor-to-the-ceiling windows looked great, with the view of Seoul and NamSan Mountain in the background.” 10
- “The view from the changed room is really nice. The Hwangudan, overlooking from the room, feels very quiet and peaceful.” 20
Location23 mentions · 2 filmed
- “Chosun is supposed to be one of the best hotels in Seoul. I always stay there. The only downside is the location. Its really far from the new trendy areas and business areas.” 18
- “Location is definitely a strong point here. The hotel sits just across the street from Myeong-dong, with multiple metro stations like City Hall nearby, making it very easy to get around.” 19
- “I in particular enjoyed the location in regards to shopping and being downtown than the other hotels which seem more suburban.” 18
- “The good thing about Chosun Hotel is that it is located in the middle of Myeong-dong, so it is close and convenient to get to anywhere in Seoul.” On camera65:22
- “Convenient location near department stores and one decent bar/restaurant alley.” 14
- “Excellent hotel, great location, best health club downtown.” 18
- “The Westin has better bed quality and more within walking distance.” 1
- “Excellent location, wonderful atmosphere and extra special service made this an epic stay.” 2
- “Location is great as you're a close walk to two different station (Eujiro 1 and City Hall) which helps cover a good few transport lines.” 14
- “Great location right by Myeongdong.” 2
- “The moment you walk outside, you're right in the middle of the upscale scene. That said, if it's your first time in Soul, and you're looking to explore the classic sites like the palaces, or Insado, the location might feel a little bit far.” On camera919:21
- “Great location, good customer service, not a bad hotel at all. But it's been several years since I stayed there last.” 14
- “The food is also great, and the location is great too.” 1
- “I would say that Josun Palace has far more within walking distance than the JW "Gangnam" but some might prefer the attached department store.” 1
- “Location is great if you have business downtown and is close to the Namdemun open market and department stores for shopping.” 18
- “From the airport, limousine bus also pulls up at the door so very convenient there.” 14
- “The Westin was a good location for business, but I don't know what of tourist interest is walking distance from there.” 18
- “The Westin Josun Seoul is located in the heart of Seoul. Its convenient location allows guests to explore local attractions such as Gyeongbokgung Palace and Bukchon Hanok Village, just minutes away on foot, while providing easy access to the city's subway lines for those who wish to venture farthe” 10
- “The Westin Chosun Seoul (not to be mistaken with the Westin Chosun in Busan) occupies a prime location downtown, very close to the Myeongdong walking area.” 12
- “Located in Seoul's Myeongdong district, The Westin is in the heart of the city's economic and business center, making it a convenient base for business travelers working with any of the nearby multinational companies.” 3
- “But if you're planning to go out into the city and tour around but are relying on public transit I would not stay in Josun Palace... location is godawful if you're looking to move around in the city as a tourist.” 1
- “Location was key for me, and this hotel has easy access to a couple of stations, Lotte department store, and Myeongdong shopping street.” 14
- “Given its prime location near City Hall, Gwanghwamun, and Myeong-dong, it's no surprise that it remains one of Korea's most celebrated luxury hotels.” 15
Value7 mentions
- “The two restaurants on the 36th floor are fairly pricey.” 7
- “I think Gravity Breakfast is better in terms of price-to-price ratio. It's a minor version of Aria, and there are almost all of them. In my opinion, around 40,000 won would be appropriate.” 17
- “I might add I also found the hotel to be extremely expensive (in terms of food), and somewhat pretentious.” 18
- “And the restaurant prices are basically obscene and stoopid.” 1
- “Even better, in addition to the (somewhat underwhelming) Westin brand of toiletries, this property had added Sothys to the mix. Even a philistine like me knew that Sothys was a good (read: expensive) brand.” 12
- “I forgot to mention earlier that we did stop by the Josun Deli the Boutique shortly after we checked in today. Fairly pricey too. A medium scone and a small (!) sausage-like bun came out to 10.3k KRW altogether.” 7
- “At around £550 for three nights on a corporate rate, it felt like a great deal.” 19
Service31 mentions · 7 filmed
- “The service was truly outstanding - efficient, professional, and with exceptional attention to detail throughout our stay.” 2
- “I arrived 5 minutes early for my dinner reservation, but the entrance was already crowded. The staff tried to guide guests, but it wasn't well-managed.” 15
- “The one reason I like it is that the staff is outstanding especially with their command of English (except for the maids who are mostly elderly Koreans who have only basic English skills). The staff are very friendly and try very hard to meet your needs.” 18
- “What stood out most over the three days, though, was the service, which was genuinely excellent. The club lounge was the best example: every time you entered or left, the staff would stand up together, bow, and greet you in unison with "Annyeonghaseyo" and "Kamsahamnida".” 19
- “Great location, good customer service, not a bad hotel at all. But it's been several years since I stayed there last.” 14
- “The quality of linens seems to be very good, for a property like this... I can't really complain about it.” 7
- “Service overall is very good for an Opening Day, I imagine. No obvious incompetence, I think.” 7
- “The staff were great and I loved the fitness centre.” 14
- “Rooms were very nice, and the high-speed i/net access is good.” 18
- “Good business services as well as service all around.” 18
- “Custer service, amenities, and customer service are second to none!” 2
- “The linens are crisp white and the details are impressive. They're frete, my favorite Italian luxury brand.” On camera93:40
- “Upon check-in, immediately disappointing that my wife and I didn't receive a suite upgrade due to platinum status. When I asked, the front desk staff just grinned and said that it wasn't available.” 7
- “At turndown service on our final night, they left shine musket grapes and a card explaining some of the hotel's artwork. It was very thoughtful.” On camera96:09
- “Also service is excellent there. Some of the staff don't speak much English (others do), but they'll still help as they can. Guys on the door in particular are great and nice to chat to if you're eating for a taxi/airport bus.” 14
- “The soft lighting creates such a calm and elegant ambiencece. It's the kind of space that you just don't want to leave.” On camera912:24
- “The Ninth Gate was not wallet-friendly, but I genuinely enjoyed various craft cocktails with traditional and modern Korean ingredients.” 10
- “Even though it was a hotel in the middle of Seoul, it was nice to be able to see not only the buildings but also the wonderful Hwangudan.” On camera61:04
- “But what really sets it apart is the service. The team is always looking out for you.” On camera918:44
- “Guys on the door in particular are great and nice to chat to if you're eating for a taxi/airport bus.” 14
- “I'm not sure what any of the hotels in Gangnam or Signiel are like but location wise I'd say they're a lot worse. Also service is excellent there. Some of the staff don't speak much English (others do), but they'll still help as they can.” 14
- “Despite being fully booked, I was able to check in smoothly at 1:30pm, which was impressive.” 19
- “The Westin is a bit of an older, more traditional property and the suite I got there as a SPG Lifetime Platinum was great. Staff were efficient, lots to do and quite close for a lot of the 'touristy' stuff if that's what you're looking for.” 1
- “The JW Dongdaemun only allows lounge breakfast, has a very rules-oriented staff, and the rooms were too hot with very little chance of suite upgrade.” 1
- “Excellent location, wonderful atmosphere and extra special service made this an epic stay.” 2
- “Ida Kim helped us check in at the front desk. She was fantastic giving us all the details for our stay and...” 2
- “They offer realtime chat support via a QR code for anything from calling a taxi to making restaurant reservations. You get realtime replies from a live staff member who speaks fluent English. No waiting, no hassle. Honestly, a total game changer.” On camera95:13
- “The moment you step into the lobby, the exceptional service experience begins. Every staff member seems perfectly in sync, anticipating your needs before you even ask.” On camera90:47
- “Amazing service, Woody welcomed us and handled our reservation with the utmost care.” 2
- “The front desk representative was very polite and kind. When I shared with him that my Suite Night Award was rejected, he told me that they had actually set aside one suite for me.” 10
- “The staff is just amazing and aim to please, whether it's the front desk people, manager, or people on the concierge floor.” 2
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Noise rests on 3 sources — too thin to rely on.
- 20 sources carry no publication date, so we cannot tell how current they are.
Ask about The Westin Josun Seoul
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 20 sources for this property, and pulled 190 traveler insights worth knowing. Last checked 2026-08-28.
0
Editorial
14
Blogs & sites
6
Video reviews
0
Podcast segments
Breadth
50
Depth
51
Freshness
99
Watch this hotel
We keep reading The Westin Josun Seoul. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 20 cited sources▾
Everything quoted on this page.
- 1Marriott Bonvoy hotels in Seoul, Korea - Page 35flyertalk.comForum threadDate not stated26 quotes used
“The JW south of the river is a very westernized experience IMHO, and is a pretty efficient large business orientated hotel. It has a large and very well appointed lounge with great quality food offerings for breakfast an…”
Read originalflyertalk.com - 2Hotel - The Westin Josun Seoulenglish.visitseoul.netReview siteDate not stated10 quotes used
“The rooms are nice and bed is very comfortable.”
Read originalenglish.visitseoul.net - 3The Westin Josun Seoul - Seoul Hotels - Seoul, South Koreaforbestravelguide.comReview siteDate not stated3 quotes used
“We adore the 17th-floor Renewal Suite's Korean design with clean lines and minimalist look. The the slate-gray-stone bathroom includes a hinoki tub, where you can have a banshinyok (lower-body bath, a Korean ritual) whil…”
Read originalforbestravelguide.com - 4Hotel Review: Josun Palace, a Luxury Collection ...pointsmiler.comReview siteDate not statedRead originalpointsmiler.com
- 5【Hotel Report】The Westin Josun Seoul : Seoul, Korea [4K]youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 6Seoul 5 stars hotel review - Westin Josun Seoul, Myeongdong ...youtube.comVideoDate not statedListened for quotes only6 quotes used
“The good thing about Chosun Hotel is that it is located in the middle of Myeong-dong, so it is close and convenient to get to anywhere in Seoul.”
Read originalyoutube.com
Showing 6 of 20 cited · 20 read
1/4
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