$$
Swissotel Amsterdam
Exceptional · Deep coverage · read from 34 sources · 251 traveler insights
84
RoomExpert Score
Exceptional
The verdict
Who's travelling?
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
Who it's for
- — travelers who walk everywhere instead of booking cars
- — travelers who would rather stay in for dinner
- — long-shower, slow-morning travelers
- — travelers who want staff who actually follow through
Read from the sub-scores above, not written by hand.
Ways to book
Direct with the hotelRoomExpert pick
$286est. per night
ALL Accor member rate · King Guest Room
Keep: ALL Accor points · elite nights · eligible benefits
Booking.com
$295est. per night
Public rate · King Guest Room
Forfeit: ALL Accor points · elite nights · eligible benefits
ALL Accor benefits may not apply.
Award stay: about 33,000 ALL Accor points a night. Availability not checked.
RoomExpert read
Booking direct costs no more here and keeps ALL Accor points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$286est. per night
Estimated range: $233–$339
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
89read from 1 source · Deep coverage
Food
92read from 7 sources · Solid coverage
Location
97read from 1 source · Deep coverage
Noise
86read from 5 sources · Solid coverage
Room
85read from 1 source · Deep coverage
Service
88read from 1 source · Deep coverage
Bed & Sleep
88read from 1 source · Deep coverage
Value
81read from 1 source · Deep coverage
- “Location and staff are nice here, had an excellent stay for the price.” 4
- “I'm here now and am disappointed for the money. The location is great and the service is okay (missed turndown two days in a row, didn't replenish the water), but the room needs a refresh and I can hear every word from the room next door.” 28
Where it is, how to reach it
Damrak 96
Amsterdam, North Holland Province
1012 LP Europe
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $$ usually buys
Scores 6 points below the mid-range median of 90, across 368 hotels in the same bracket. In Amsterdam it sits 3 points below the local median of 87.
Price bracket
$$
Mid-range
- This hotel
- 84
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Noise
78
Value
76
Room
64
Bathroom
52
Service
46
Food
33
Location
10
Bed & Sleep
5
View the 173 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Location61 mentions
- “The location was stunning and fab, within easy walking distance of an original tower.” 4
- “The location was great, our room was large with a great view and very quiet.” 28
- “Perfect and excellant location in the downtown area, short walk to the shopping and entertainment center and virtually all the best museums.” 4
- “Marvellous location to Magna Plaza.” 4
- “Good and brilliant location within walking distance of everything, contemporary style building.” 4
- “The location is good and fab, it's in the centre of the city.” 4
- “The hotel's location was marvellous, is amazing located in the heart of Dam square with a flower market and a market within walking distance.” 4
- “The location of the property was good as we were short walk to many inner city attractions, restaurants all kinds all time within the area and the square and luxury shopping mall.” 4
- “Absolutely perfect location, relatively near Anne Frank House.” 4
- “The location was stunning in the centre of Amsterdam next to Dam square.” 4
- “I cannot comment on the hotels you have listed. We chose a bed and breakfast, Boogaard's which was located on Langestraat, a side street but an easy walk to the Central train station and other city center attractions.” 9
- “The Hoxton Amsterdam. Walkable to many sites and very quiet. They have a nice restaurant as well.” 28
- “The tram is never far in Amsterdam, and it is a compact city to walk. We stayed at the Marriott 3 days prior to our cruise in Sept. It was very modern, big rooms, clean and a great location. HOHO busses and trams in front. Walking distance to food, museums.” 9
- “The tram is never far in Amsterdam, and it is a compact city to walk. We stayed at the Marriott 3 days prior to our cruise in Sept. It was very modern, big rooms, clean and a great location.” 9
- “We stayed at the Botel(it was a Rhine cruiser) its in Amsterdam north,you catch a ferry behind the station its a 3 star budget hotel,it was ok for what we paid.We found it convient for everything also there is a nice resturant nearby” 9
- “Perfect location for Amsterdam, just next door to restaurants shopping and attractions, the most important attractions and the metro and tram.” 4
- “Great location, friendly staff, clean and beautiful rooms and well priced! Walkable to the train station, museums, shopping and restaurants.” 6
- “Several years ago I stayed at the Hyatt and loved it. It's not right in the center but it's a lovely neighborhood and easy to walk to all the tourist attractions.” 28
- “The location is stunning, just a short walk away from Electric Ladyland Museum.” 4
- “We stayed at the Doubletree by Hilton between the Centraal Station and the port. It was very convenient to nearly everything, and at the time was reasonable for the location.” 30
- “The location was awesome, for example, Air was within walking distance of the hotel.” 4
- “I wasn't sure if I would like the location of Pillows but found it to be much more convenient than I expected and the property was just so clean and comfy!” 28
- “The hotel was in a spectacular location near central train station, city centre, and Amsterdam. It also was to all hotspots.” 4
- “The location was marvellous and lovely there, in the heart of Amsterdam within walking distance from Centraal Station.” 4
- “The location was absolutely perfect and magnificent, close to Magna Plaza.” 4
- “Hoxton is my choice.... Good location. Not overly grand, but lovely.” 28
- “Hoxton is my choice.... Good location. Not overly grand, but lovely. And the restaurant is delish.” 28
- “We chose a bed and breakfast, Boogaard's which was located on Langestraat, a side street but an easy walk to the Central train station and other city center attractions. Our host provided beautiful breakfasts and much information that helped us navigate the city.” 9
- “The location in a busy area was stunning and there were a flower market and a market nearby.” 4
- “The location is great and the service is okay (missed turndown two days in a row, didn't replenish the water), but the room needs a refresh and I can hear every word from the room next door.” 28
- “The location was great and our room was fashionable.” 4
- “The location was unbeatable, close to Royal Palace.” 4
- “Location - absolutely perfect, so close to passing trams and drunks as well as Red Light District.” 4
- “The location was perfect, to all the sites of the city, convenient to go everywhere.” 4
- “The location was marvellous and fab for walking around Red Light District...” 4
- “No complaint, we appreciated this accommodation and recommend. It was a nice stay for our weekend in Amsterdam and in a great location.” 4
- “Super and unbelievable position in the great area, very close to very center of Amsterdam, and Dam Square/Damrak.” 4
- “The hotel is located a 10 minute walk from Amsterdam Central Station which is a good point.” 25
- “The location of the hotel was magnificent and unbeatable - within walking distance of Air.” 4
- “The Conservatorium Hotel! My husband and I stayed there last year for the F1 race weekend and had a great time. Beautiful hotel! And great location to museums.” 28
- “The location was good and brilliant - near to the biggest dept store in Amsterdam.” 4
- “Avoid the Victoria Park Plaza, its centrally located which is ideal however it is opposite the Central Station and is a reknown meeting point for that reason, it is very noisy.” 9
- “Not far from Dam Square. We just back last week from our cruise and had a lovely stay at the Banks Mansion. I did post some pics on my LIve thread (still on the 1st page here). It was fabulous. Would love to stay there again. Great location.” 30
- “The Waldorf, Andaz, Pulitzer, Intercontinental, or Hoxton would be my picks on location.” 28
- “Hotel Ambassade is our favorite. Great location, in restored canal houses on the Herengeacht.” 30
- “Perfectly located hotel for tourism. Very close to the central station, 800 meters away.” 1
- “The Dylan $$ | Netherlands, Amsterdam, Keizersgracht 384 Clean lines, floor-to-ceiling windows, a perfect location in the central canal belt-what's not to like?” 13
- “Liked the location near the shops.” 4
- “The location was incredible and fab, approx 10-15 minutes' walk from Amsterdam Centraal.” 4
- “Damrak 96, Amsterdam, Netherlands 1012 LP Swissotel Amsterdam GDS Codes Downtown Hotel situated on Dam Square, close to Royal Palace & within walking distance of Central Station. This hotel is as central as one could hope for, set on one of the city's busiest main roads.” 22
- “All of them are nice hotels. But since you plan to do some tours outside the city I think the location of Crowne Plaza - not too far from Centraal Station - would be best.” 9
- “The location was great in a vibrant area, so close to the entertainment center of Amsterdam, Amsterdam and there centre of the city.” 4
- “The location is marvellous and unbeatable, right in the City centre.” 4
- “Particularly good location close to everything and with a view on the street.” 4
- “Hotel very well located. Numerous tram lines in front and near the hotel.” 1
- “North Amsterdam has up and come. This thriving neighbourhood is like a little village within the city, laidback but packed with cultural goodies. So it's no surprise that Sir Adam and a host of other cool, creative enterprises have made this corner of Amsterdam their home.” 7
- “Great and lovely location - near to the center of Dam Square, on the busiest street in Amsterdam and right in front of the metro stop, and Centraal Station and all tram lines.” 4
- “I was there for 1 night and ate at in-house restaurant for breakfast. Its location was fantastic, just next door to Right next door to Royal Palace and both the train station and tram stops.” 4
- “The location is great, the staff is efficient, and the hotel is classic. We were in the classic queen room with a mini-bar, a heating system and a safe.” 4
- “Swissotel Amsterdam is about as close to the busy heart of the city as it's possible to get. Located at the Dam Square end of bustling Damrak, a short walk from Centraal Station will have you at the hotel's door in under ten minutes.” 19
- “Great staff. Very average room. Great location in the city.” 6
Room38 mentions
- “The location was great, our room was large with a great view and very quiet.” 28
- “If it matters for your cleanliness standards, our room was carpeted but it was clean.” 28
- “Comfortable room with good bedding, coffee maker and kettle.” 1
- “Very nice room with a maginificant view. However the Lobby is outdated and old need to be refurbished asap” 6
- “Got comfortable bed and a coffeemaker, free wireless internet, and an iron.” 4
- “Great staff. Very average room. Great location in the city.” 6
- “The location was great and our room was fashionable.” 4
- “I booked a Premium King room and when I checked in I was given a small room with a very small window off to the side and around a corner looking into an alley.” 6
- “Super and unbelievable position in the great area, very close to very center of Amsterdam, and Dam Square/Damrak. We had a comfortable bedroom.” 4
- “Comfort: room was way too hot and never got it to the right temperature. It was also tiny, I don't mind small, but this was too small.” 5
- “everything was easy, room was very clean and the view was terrific” 6
- “Comfortable bed in classic double room with a mini-fridge-bar, a safe, and effective Wi-Fi.” 4
- “The location is great and the service is okay (missed turndown two days in a row, didn't replenish the water), but the room needs a refresh and I can hear every word from the room next door.” 28
- “On the other hand, the furniture is really "cheap": you would think you were in an old Mercure. Neutral and without much personality.” 25
- “Room: design is cool, provided you dig the industrial unfinished concrete vibe.” 5
- “Overall, it's simply decorated with neutral tones and minimalistic, contemporary furniture (though standard rooms feel more generic than the suites).” 10
- “The room was contemporary and newly remodelled, had smoke detectors for the safety.” 4
- “We both enjoyed it, the place is pleasant and peaceful and suited fine. We had premium queen room, and it was brilliant with a view.” 4
- “Overall it was well priced and well laid out with complimentary nespresso coffee.” 4
- “The premium king room is unique and has tea, coffee, a kettle, and an iron. Its location is marvellous and fab with an excellent view of the street.” 4
- “The twin room is fashionable with tea, rose petals, as example.” 4
- “The room smelled like detergent or poor quality air freshener. It's as if they wanted to mask the smell of cold tobacco or whatever.” 25
- “The room is not very big even for a standard room but we have seen worse.” 25
- “Not so nice views from the window.” 4
- “Too bad about the temperature of the room but looks like a nice room!!” 5
- “Looks nice but damn that's a tiny room. The sink at the end of the bed..” 5
- “Appreciated soundproof and unique classic double room with a view, wouldn't mind staying there all day.” 4
- “The view from the room was amazing.” 4
- “Twin room had upgrades, it was soundproof and beautifully designed.” 4
- “The premium king room is unique and has tea, coffee, a kettle, and an iron.” 4
- “The room was fashionable, soundproof, luxury bathroom.” 4
- “Make sure you stay in the premium king room with a very comfortable bed.” 4
- “Awesome breakfast, soundproof twin room.” 4
- “The room looks small but very comfortable at the same time.” 5
- “The bedroom was soundproof and newly renovated.” 4
- “Comfort: room was way too hot and never got it to the right temperature.” 5
- “The room was contemporary and a decent size with a window that opened onto the street.” 4
- “The place was fairly clean, I booked the classic double room with courtyard views, everything was perfect.” 4
Food22 mentions
- “The staff were all caring and the breakfast was awesome with marmalades and cheeses in the cute cafe and very good value considering coffee in a cafe.” 4
- “Dinner meals in restaurant was disappointing but breakfast was excellent and so were the staff in the restaurant.” 6
- “The restaurant here was very convenient for breakfast, we both ordered wonderful dishes.” 4
- “The breakfast was astonishing, the staff was extremely hospitable, the grounds were clean.” 4
- “Awesome breakfast, soundproof twin room.” 4
- “The Hoxton Amsterdam. Walkable to many sites and very quiet. They have a nice restaurant as well.” 28
- “Another vote for the Hotel Ambassade. It is in the heart of Amsterdam and you can easily walk anywhere within 10 to 20 minutes. It has an impressive art and literary history and the restaurant within the hotel is good.” 30
- “gonowmoe • 1y ago The Dylan! We stayed at the hoxton and had horrible customer service (husband was disable at the time breaking his leg on our trip) would not recommend the hotel or the restaurant.” 28
- “The convenience of the Movenpick was the deciding factor for our last stay. The tram station is 100 feet from the front door of the hotel. If you stay on the "executive" level you will have great views, complimentary soft drinks and waters, afternoon snacks and alcoholic drinks and a great breakfast buffet.” 30
- “Got an astonishing breakfast included in the rate.” 4
- “Hoxton is my choice.... Good location. Not overly grand, but lovely. And the restaurant is delish.” 28
- “The provided breakfast was delicious with granolas and pancakes, for instance.” 4
- “I spent several nights at the Ibis Center Stopera a few years back for business, and it was small but functional. Two people with bags could be tight. But it had a great English breakfast that turned into a decent bar for a quick beer in the evenings.” 8
- “The restaurant was very nice for breakfast here, I had unique dishes.” 4
- “Brilliant food in the restaurant, astonishing and delicious breakfast with very good value considering coffee in a cafe and bacon and eggs and yoghurts.” 4
- “The hotel's central Dam Square location means that the trendy restaurant Dam Plaza with its outdoor terrace is a perfect place to relax and watch Amsterdam go by.” 19
- “I stayed at the Movenpick in April and thought it was very nice. The breakfast is outstanding.” 30
- “Breakfast was lovely and the bar is really nice-you need a res on weekends as it's popular.” 28
- “breakfast with a good choice of coffee and pastries to satisfy every guest.” 4
- “The breakfast was astonishing and offered coffee and pastries.” 4
- “Everything was immaculate, free internet, a common 'living' area, fridge, microwave, coffee/tea, fresh breads/rolls/cookies and the like.” 9
- “A good choice of food for breakfast including coffee and pastries.” 4
Value3 mentions
- “I'm here now and am disappointed for the money. The location is great and the service is okay (missed turndown two days in a row, didn't replenish the water), but the room needs a refresh and I can hear every word from the room next door.” 28
- “Location and staff are nice here, had an excellent stay for the price.” 4
- “I might as well tell you that at almost 200 euros a night, the Swissôtel Amsterdam's value for money is not good at all.” 25
Noise9 mentions
- “By the way the elevators are quite cool. They each have their own theme. One of them is a karaoke elevator.” 5
- “Rooms facing Dam Square can be loud” 10
- “The location is great and the service is okay (missed turndown two days in a row, didn't replenish the water), but the room needs a refresh and I can hear every word from the room next door.” 28
- “The Hoxton Amsterdam. Walkable to many sites and very quiet. They have a nice restaurant as well.” 28
- “Avoid the Victoria Park Plaza, its centrally located which is ideal however it is opposite the Central Station and is a reknown meeting point for that reason, it is very noisy.” 9
- “I just stayed at the Waldorf Astoria for a few nights and The Dylan for another few nights. For the most quiet I would stay at the Waldorf. It's also incredibly beautiful inside and the rooms are quiet.” 28
- “The location was great, our room was large with a great view and very quiet. We never heard anyone.” 28
- “For the most quiet I would stay at the Waldorf. It's also incredibly beautiful inside and the rooms are quiet.” 28
- “Spacious, clean, and quiet rooms.” 1
Service32 mentions
- “Fantastic and fairly clean place, amazingly efficient staff on reception desk.” 4
- “Comfy place, it has highly efficient staff on reception desk.” 4
- “The view was great and the staff were amicable.” 4
- “the staff was amiable and we will come back. travelled with our wife, spent 1 night here and had an excellent stay.” 4
- “Check-in: no queue, informal but welcoming.” 5
- “Lovely welcoming and good standard place with very friendly staff on reception desk.” 4
- “Great staff. Very average room. Great location in the city.” 6
- “Exceptionally nice staff and awesome breakfast with fresh orange juice and a single croissant, for instance that lived up to my expectations.” 4
- “The lovely ladies at reception "tagged" our rooms so they would be done early and when we got back, they were ready even though it was not the formal check in time ;)” 30
- “The staff was attentive, the bathroom was best.” 4
- “Location and staff are nice here, had an excellent stay for the price.” 4
- “gonowmoe • 1y ago The Dylan! We stayed at the hoxton and had horrible customer service (husband was disable at the time breaking his leg on our trip) would not recommend the hotel or the restaurant.” 28
- “Set in a downtown area very close to all major attractions, very helpful and friendly staff and awesome breakfast buffet and the trains from Schiphol Airport arrive.” 4
- “Sofitel The Grand (in one of the apartments with private entrance and Butler) is just fantastic. The location and entrance coupled with the great staff.” 28
- “All in all, it's perfect place that has very attentive and really courteous staff on reception desk.” 4
- “The location is great and the service is okay (missed turndown two days in a row, didn't replenish the water), but the room needs a refresh and I can hear every word from the room next door.” 28
- “The location is great, the staff is efficient, and the hotel is classic. We were in the classic queen room with a mini-bar, a heating system and a safe.” 4
- “The staff were outstandingly accommodating, the location was great.” 4
- “All the staff was very attentive, settled my issues.” 4
- “Perfect cleanliness and professional reception service.” 1
- “We stayed at a very small 13 room Hotel Restaurant Larende. Homemade croissants in the morning along with other items. Most evenings on site restaurant and bar. Walking distance to Anne Frank House and other sites. Metro stop about 5 doors away. Friendly staff.” 30
- “Cosy base for discovering Amsterdam with extremely polite and outstandingly accommodating staff on reception desk.” 4
- “Once again, the staff is very friendly and, as a rare gesture, they offer a bottle of water to the departing customer. Appreciable.” 25
- “The style looks very nice! Thank you for the review!” 5
- “The Dylan! We stayed at the hoxton and had horrible customer service (husband was disable at the time breaking his leg on our trip) would not recommend the hotel or the restaurant.” 28
- “The check-in goes well and the staff is very friendly.” 25
- “Set in a downtown area very close to all major attractions, very helpful and friendly staff and awesome breakfast buffet and the trains from Schiphol Airport arrive. It was a pleasant place, had excellent friendly staff especially Rob the duty manager.” 4
- “I hope you enjoy Banks as much as we did. The staff were fantastic.” 30
- “The breakfast was astonishing, the staff was extremely hospitable, the grounds were clean.” 4
- “We were in the classic queen room with a mini-bar, a heating system and a safe. This hotel is equal to 4 stars. 5 mins walk to the center. We dined out at van Kerkwijk, set around 4-6 minutes away by foot the venue. It offers quick check-in too...” 4
- “Good base for 1 night with very attentive and incredibly hospitable staff on reception desk.” 4
- “Very friendly staff, early check-in and exquisite bar.” 4
Bed & Sleep2 mentions
Bathroom5 mentions
- “As for the bathroom, it is also minimalist in size.” 25
- “The room was fashionable, soundproof, luxury bathroom.” 4
- “Room: design is cool, provided you dig the industrial unfinished concrete vibe. Loved the contrast with the more classic marble bathroom.” 5
- “My bathroom was best, loved it.” 4
- “Overall it was good-sized and recently refurbished, with a separate bathroom.” 4
View1 mention
- “Lovely view, superb bar - everything was excellent.” 4
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 34 sources carry no publication date, so we cannot tell how current they are.
Ask about Swissotel Amsterdam
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 59/100We read 34 sources for this property, and pulled 251 traveler insights worth knowing. Last checked 2026-08-24.
0
Editorial
33
Blogs & sites
1
Video reviews
0
Podcast segments
Breadth
38
Depth
59
Freshness
96
Watch this hotel
We keep reading Swissotel Amsterdam. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
View all 34 cited sources▾
Everything quoted on this page.
- 1Hotel Swissôtel Amsterdam - Reservingreserving.comReview siteDate not stated10 quotes used
“Comfortable room with good bedding, coffee maker and kettle.”
Read originalreserving.com - 2Swissôtel Hotels & Resorts Reviewstrustpilot.comReview siteDate not statedRead originaltrustpilot.com
- 3Swissôtel Amsterdam Reviews, Deals & Photos 2026expedia-aarp.comReview siteDate not statedRead originalexpedia-aarp.com
- 4Swissotel Amsterdam - Hotelsamsterdam-hotels-nl.comReview siteDate not stated110 quotes used
“The location was stunning and fab, within easy walking distance of an original tower.”
Read originalamsterdam-hotels-nl.com - 5Hotel room in Amsterdam with rock and roll vibesreddit.comForum threadDate not stated14 quotes used
“By the way the elevators are quite cool. They each have their own theme. One of them is a karaoke elevator.”
Read originalreddit.com - 6Luxury Hotel in Amsterdam - Swissôtel ...swissotel.comReview siteDate not stated14 quotes used
“Dinner meals in restaurant was disappointing but breakfast was excellent and so were the staff in the restaurant.”
Read originalswissotel.com
Showing 6 of 34 cited · 34 read
1/6
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