Sheraton Istanbul City Center
A modern Istanbul base known for comfortable king beds, attentive service, and generous breakfast buffets.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Sheraton Istanbul City Center provides a modern base known for varied breakfast spreads, comfortable beds, and attentive front desk service. Guests frequently appreciate the reasonable rates and generous upgrades for Marriott elite status holders. However, reviewers note that there is not much immediately surrounding the property, and certain rooms look out directly onto an unmaintained vacant lot. 19168
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the front desk staff, highlighting helpful team members who provide a warm welcome. drawn from the full read
- Guests rave about the comfortable king beds, noting they make it easy to get a good night of sleep. 9819
- The varied breakfast buffet receives high praise for its wide selection and quality hot dishes. 1
- Travelers frequently highlight the attractive room rates and solid value, particularly when breakfast is included. 19
The catch
Who it's for
- — Marriott Bonvoy members seeking room upgrades
- — Travelers who prioritize comfortable beds and sleep quality
- — Guests looking for generous breakfast spreads
Skip it if
- — Travelers wanting lively dining and shopping right outside the door
- — Guests who require guaranteed scenic room views
Seen on camera
12 moments · 3 videos · Sheraton Istanbul City Center
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“When we arrived, the check-in process was super smooth and quick, which was awesome after a long flight.”
youtube.com0:15“The staff at the front desk were really friendly and welcoming, making us feel right at home from the get- go.”
youtube.com0:22“The room was super clean and comfortable, which is always a huge plus.”
youtube.com0:42“I loved having a private bathroom with a shower, and the free toiletries were a nice touch.”
youtube.com0:47“The mini bar was a lifesaver for late night snacks, and having a flat screen TV meant I could chill out with some shows…”
youtube.com0:53“The location was absolutely perfect for exploring Istanbul. We were just a 5 10-minute walk from the Havai East airport…”
youtube.com1:05“Even though it's right in the heart of the nightife, which means a bit of outside noise, it wasn't a problem for us, and…”
youtube.com1:27“When it comes to food, I really enjoyed the breakfast spread at the Otal. It was a good open buffet with plenty of choic…”
youtube.com1:38“The staff, especially Si and Erdogan, were seriously amazing. They went above and beyond to make sure I was comfortable…”
youtube.com2:16“My bed was insanely comfortable, making it super easy to get a good night's sleep after a day of exploring.”
youtube.com2:28“the location of the hotel is fine in years the walking around the neighborhood”
youtube.com0:06“the location of the hotel is superb and yes the walking around the neighborhood”
youtube.com0:05Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 96/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
96Food
94- “Comments Section youtubeaddict79 • 2y ago We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
- “Istanbul hotels : r/travel We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
Location
89Noise
86- “Even though it's right in the heart of the nightife, which means a bit of outside noise, it wasn't a problem for us, and the convenience totally made up for it.” 91:27
- “Other than this our room being in the corner of the building and at the end of the hallway, it was very quiet and no foot traffic in the corridor, but the downside was that our room lacked windows due to the design in the corner so it was a bit dark particularly in the living area.” 7
Room
93Service
96- “Comments Section youtubeaddict79 • 2y ago We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
- “The executive club lounge team are phenomenal. They are all highly trained and always have a smile on their faces, even during the busiest hours, ensuring their guests all experience first class guest experiences when making use of this exclusive lounge space.” 14
Bed & Sleep
93Value
93- “I managed to get a rate of 74 EUR per night (pre tax) and paid only 61 EUR ($91) after my Citibank Prestige 4th Night Free benefit. Incredible value.” 1
- “Considering the price tag below 100 EUR I was quite happy with the stay which especially stood out with great service that put some higher luxury options to shame.” 7
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $ usually buys
Scores 8 points above the modest median of 88, across 103 hotels in the same bracket. In Istanbul it sits 1 point above the local median of 95.
- This hotel
- 96
- Bracket median
- 88
- Index median
- 90
Based on 103 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 1 mention
- 1 mention
- 2 mentions
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 90 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The Executive room is decorated in a contemporary style. In shades of brown and beige. Of a reasonable size, it has a very comfortable King bed, an armchair (depending on the room), a desk and chair, a Nespresso style coffee maker and a mini fridge/Minibar.” 19
- “The room was super clean and comfortable, which is always a huge plus.” On camera90:42
- “The decorate aesthetic is a little bit odd. The furniture is bright neon colors that look like it's from the 70s. The art on the wall has no flow.” 8
- “The mini bar was a lifesaver for late night snacks, and having a flat screen TV meant I could chill out with some shows after a long day of exploring.” On camera90:53
- “Corner room with amazing views!! It was perfect because our teen daughter could have her own space and we could have our own privacy.” 8
- “Has giant TV's in the room that are mounted on the wall so perfect eye level.” 8
- “I was then brought up to my suite, where my jaw dropped. I 'Googled' this suite before coming but it looked way bigger in person!” 1
- “My husband has Marriott titanium status so we were upgraded to a 2 bedroom 2 king bedroom. This room was incredible!! Corner room with amazing views!!” 8
- “The hotel opened in 2016 so the hardware is still quite new and I found the room to be typical of newer Sheraton properties in various parts of the world with everything of decent quality and functional.” 7
- “The Bank's duplex suite is a loft-style room which offers stairs that climb up to the bedroom/bathroom. The main room offers a lot of space.” 20
- “I managed to get a rate of 74 EUR per night (pre tax) and paid only 61 EUR ($91) after my Citibank Prestige 4th Night Free benefit. Incredible value.” 1
- “Considering the price tag below 100 EUR I was quite happy with the stay which especially stood out with great service that put some higher luxury options to shame.” 7
- “The Sheraton Istanbul City Center regularly offers attractive rates, including breakfast, for a regular rate.” 19
- “I think you get ALOT more value at The Bank hotel.” 20
- “Great breakfast with views of the Bosporous” 20
- “When we go to the back of Nev-i Lokma, we discover another restaurant called The Souq Istanbul. This restaurant - well hidden - is a little gem in itself.” 19
- “The Souq Istanbul offers a typical Turkish menu and sometimes offers thematic evenings and menus. During our visits, we were treated to a trio of musician-singers, a dancer in the style of Raqs sharqi but in a Turkish version as well as a tasting menu - including Rakı (a wine brandy flavoured with anise). With a varied menu and more than reasonable prices, you will spend a pleasant evening.” 19
- “Ditto on the JW. Highly recommend. Beautiful rooftop restaurant and views. Perfect central location.” 20
- “The Orient Occident Hotel is great; they treated me well and have good breakfast. The hotel interior is gorgeous too!” 20
- “When it comes to food, I really enjoyed the breakfast spread at the Otal. It was a good open buffet with plenty of choices.” On camera91:38
- “Comments Section youtubeaddict79 • 2y ago We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
- “DeCamondo Galata is a cool one. Great staff, good restaurant, clean rooms, no complaints” 20
- “I thought the breakfast choices were fine and in line with the Sheraton brand but nothing fantastic.” 7
- “The Orient Occident Hotel is great; they treated me well and have good breakfast.” 20
- “While most executive club lounges have one or two, here you have four lavish food counters, all brimming with freshly prepared and mouth-watering delights.” 14
- “Ditto on the JW. Highly recommend. Beautiful rooftop restaurant and views.” 20
- “Istanbul hotels : r/travel We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
- “The breakfast was extensive and very tasty Highly recommended for those” 18
- “The food selection during evening aperitif is out of this world! I mean, I would be very surprised even if I see a spread like this at a JW Marriott! Looking great is one thing, tasting great is a whole other.” 1
- “Breakfast is complimentary for Platinum and Titanium members and runs from 0630 - 1100 hours. The spread is as perfect as the one in the Executive Lounge in the evenings and are of very high quality.” 1
- “: breads and pastries, juices and coffees, an omelet, egg and pancake station and in the center the room, cheeses, vegetables, olives, spreads, etc. It's almost impossible not to find something you like.” 19
- “When we arrived, the check-in process was super smooth and quick, which was awesome after a long flight.” On camera90:15
- “Great staff, was given an upgrade to a 1bd suite on the top floor as a platinum which rarely happens.” 20
- “The hotel was comfortable and staff were friendly and welcoming. We can't wait to go back.” 18
- “The staff at the front desk were really friendly and welcoming, making us feel right at home from the get- go.” On camera90:22
- “The staff were attentive and helpful. I would like to particularly recognize Ahmed and Yucel. They both seemed to go out of their way to be helpful, and for that, we were very appreciative.” 12
- “Staff was very helpful in making decisions about the city. I want to especially say thank you to Yucal. He was attentive to us and always checking to make sure we are enjoying and have...more” 12
- “The best? That would be Çırağan Palace Kempinski. A classic yes, but I've been there several times (as well as the alternatives) and because of its location, the history behind its impressive building, its perfect garden, the service etc. you definitely feel you are over the top.” 15
- “friendly staff, its varied breakfasts, its Lounge and its proximity to Taksim, it is one of my favourite hotels in Istanbul.” 19
- “On a positive note, the JW's staff is pleasant.” 20
- “Comments Section youtubeaddict79 • 2y ago We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
- “The executive club lounge team are phenomenal. They are all highly trained and always have a smile on their faces, even during the busiest hours, ensuring their guests all experience first class guest experiences when making use of this exclusive lounge space.” 14
- “Ditto they were amazing felt like a ton of staff for a small number of rooms and everyone was very friendly. Great breakfast too.” 20
- “The JW staff apologized and wanted to upgrade me to the Presidential Suite for my second night but it was too late as I booked The Bank before they offered me the upgrade. On a positive note, the JW's staff is pleasant.” 20
- “Speaking of service, the staff is very attentive to your needs and always tries to help you as much as possible.” 19
- “DeCamondo Galata is a cool one. Great staff, good restaurant, clean rooms, no complaints” 20
- “The service was excellent and the staff was very good” 18
- “Staff are extremely professional, knowledgeable and friendly, kind and helpful. We highly appreciate all servers we run into such as Kuralay and Yucel and the rest.” 12
- “The staff at the Sheraton hotel, particularly Akin and Yucel, demonstrated exceptional service. They exemplified the highest level of hospitality among all staff at the Sheraton hotel.” 12
- “The free shuttle service to Taksim Square is also super convenient” 18
- “FWIW, I'm Ambassador Elite. The JW staff apologized and wanted to upgrade me to the Presidential Suite for my second night but it was too late as I booked The Bank before they offered me the upgrade. On a positive note, the JW's staff is pleasant.” 20
- “Ditto they were amazing felt like a ton of staff for a small number of rooms and everyone was very friendly.” 20
- “Staff were amazing and the breakfast was fantastic. It's slightly removed from many of the sites but the shuttle ran frequently and we also used Uber.” 16
- “The staff is incredibly friendly and helpful” 18
- “The Sheraton Club Lounge is located at the back of the lobby. It is accessed with the room key. In the evening, between 18:00 and 20:00, you can enjoy a hot meal buffet and drink beer, wine or vodka/orange juice. Once again, the staff is very friendly and they don't hesitate to chat with you.” 19
- “I miss everyone here, the staff at breakfast, front office, Executive Lounge and even the shuttle bus driver! The hotel manager, Ms Pelin, even took some time to meet up with me to ensure that I am well taken care of.” 1
- “Istanbul hotels : r/travel We stayed at the Sheraton City Center. We stayed at the Sheraton City Center. Loved it! Staff were amazing and the breakfast was fantastic.” 16
- “The staff, especially Si and Erdogan, were seriously amazing. They went above and beyond to make sure I was comfortable and happy, even surprising me with a gift for my wedding anniversary.” On camera92:16
- “Once we arrived at Sheraton, the excellent service continued, for example they had our specific pillow order ready in our room and someone called our room to ensure we were comfortable and had everything we needed.” 7
- “: breads and pastries, juices and coffees, an omelet, egg and pancake station and in the center the room, cheeses, vegetables, olives, spreads, etc. It's almost impossible not to find something you like. And again, the staff is attentive to your needs.” 19
- “Check-in was quick and easy. Everyone at the front desk knew my name and was expecting me!” 1
- “Ditto on the JW. Highly recommend. Beautiful rooftop restaurant and views. Perfect central location.” 20
- “The Sheraton is in an industrial neighborhood but the shuttle drop off location made it very walkable to all sites.” 16
- “The location was absolutely perfect for exploring Istanbul. We were just a 5 10-minute walk from the Havai East airport bus stop, which made getting to and from the airport a breeze.” On camera91:05
- “The only negative might be the immediate location around the hotel which is not the most attractive but with a 15-minute walk we could be at Taksim Square or alternatively the hotel shuttle could take us there.” 7
- “Overall it's a nice location but there are other fine hotels in the area.” 20
- “I've stayed at the Ritz Carlton. A bit dated, but excellent service, and excellent location, walking distance from Taksim and Dolmahbace.” 20
- “I've stayed at the Ritz Carlton. A bit dated, but excellent service, and excellent location, walking distance from Taksim and Dolmahbace. Great breakfast with views of the Bosporous” 20
- “The location of the hotel was a great location in proximity of restaurants and things to do.” 8
- “I think you get ALOT more value at The Bank hotel. And The Bank hotel is located very close to the JW, to which has a lot of close by shopping and restaurants.” 20
- “The hotel is pretty close to Hagia Sofia/Sultanhamet/Grand Bazaar; it was an easy walk if you're looking to go to any of those.” 20
- “the location of the hotel is fine in years the walking around the neighborhood” On camera60:06
- “The hotel was awesome.Good location to the square and convenient.” 12
- “The hotel's immediate neighbourhood is not really interesting as such. There are few restaurants or activities except for a modern art museum - Arter - located a few steps from the hotel which is quite interesting.” 19
- “Westin Nişantaşı was amazing. Great location slightly outside the city center so it's a very nice 'retreat'.” 20
- “the location of the hotel is superb and yes the walking around the neighborhood” On camera50:05
- “The best? That would be Çırağan Palace Kempinski. A classic yes, but I've been there several times (as well as the alternatives) and because of its location, the history behind its impressive building, its perfect garden, the service etc. you definitely feel you are over the top.” 15
- “And The Bank hotel is located very close to the JW, to which has a lot of close by shopping and restaurants.” 20
- “Other than this our room being in the corner of the building and at the end of the hallway, it was very quiet and no foot traffic in the corridor, but the downside was that our room lacked windows due to the design in the corner so it was a bit dark particularly in the living area.” 7
- “The cons of this hotel: ⚫️It is absolutely massive so if you are staying in the South tower it takes forever to get anywhere. It's across the street from the hospital so you will hear sirens all of the time.” 8
- “Even though it's right in the heart of the nightife, which means a bit of outside noise, it wasn't a problem for us, and the convenience totally made up for it.” On camera91:27
- “The drawback of the rooms is the view, that overlooks a poorly maintained vacant lot.” 19
- “The view from the rooftop area is breathtaking.” 20
- “Similar experiences at the JW bosphorus, booking panoramic City view, end up looking at the street. Talked with management assuming the upgrade to the suite was on the same rate got a surprise 200% cost in the bill. Overall it's a nice location but there are other fine hotels in the area.” 20
- “The tiny bathroom has a rain shower, a single sink and a toilet.” 19
- “I loved having a private bathroom with a shower, and the free toiletries were a nice touch.” On camera90:47
- “Has a giant tile shower with good water pressure (not a tub/shower combo)” 8
- “One oddity was that there was a large window with blinds in the shower which is useful for natural light, but from the bed it was looking straight at the toilet through the shower so it requires to draw blinds down if travelling as a couple.” 7
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about which side it faces.
- Noise rests on 3 sources — too thin to rely on.
- 20 sources carry no publication date, so we cannot tell how current they are.
Ask about Sheraton Istanbul City Center
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 20 sources for this property, and pulled 161 traveler insights worth knowing. Last checked 2026-08-24.
Watch this hotel
We keep reading Sheraton Istanbul City Center. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 20 cited sources▾
Everything quoted on this page.
- 1Review: Sheraton Istanbul City Center (Executive Suite)suitesmile.comReview siteDate not stated7 quotes used
“I managed to get a rate of 74 EUR per night (pre tax) and paid only 61 EUR ($91) after my Citibank Prestige 4th Night Free benefit. Incredible value.”
Read originalsuitesmile.com - 2Four Points by Sheraton Istanbul Kagithane | İstanbul, Turkey ...youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 3
- 4
- 5Sheraton Istanbul Atakoy Hotel, Istanbul, Turkeyyoutube.comVideoDate not statedListened for quotes only1 quote used
“the location of the hotel is superb and yes the walking around the neighborhood”
Jump to0:05Read originalyoutube.com - 6Sheraton Grand Istanbul Atasehir, Istanbul, Turkeyyoutube.comVideoDate not statedListened for quotes only1 quote used
“the location of the hotel is fine in years the walking around the neighborhood”
Jump to0:06Read originalyoutube.com
More in Istanbul
All Istanbul hotels →Seaside hotel next to the Aqua Mall with panoramic water views, varied breakfasts, and attentive staff.
A Galata boutique hotel featuring a rooftop terrace with panoramic views of the Golden Horn and Galata Tower.
A modern business hotel with spacious suites and plush bedding, situated beside a busy roadway.
An exceptional, modern luxury experience with stellar dining and stunning skyline views.
A large Bomonti conference hotel featuring spacious high-ceiling rooms, quiet executive floors, and a rooftop bar.
A hilltop hotel near Nisantasi featuring spacious rooms and balconies overlooking the Bosphorus Strait.