Shangri-La Apartments
Spacious family-friendly lodgings set on expansive grounds with multiple restaurants and dedicated service.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Shangri-La Apartments offers spacious rooms and family-ready suites set across sprawling grounds in Singapore. Guests regularly praise the attentive front desk staff, generous room amenities like large work desks and full-sized fridges, and diverse on-site dining at Shang Palace and the Waterfall restaurant. The main complaint centers on the mid-levels location, which feels tucked away from the main shopping precinct and requires a cab ride or a ten-minute walk to reach town. 5936
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Rooms are generously sized and equipped with practical touches, including large work desks, full-sized fridges, and kid-sized robes and pool ponchos. 4
- Dining across the property earns consistent praise, featuring Cantonese dim sum and Peking duck at Shang Palace as well as meals at the Waterfall restaurant. 5
- Service receives high marks throughout the stay, from personal check-ins in the lobby to attentive staff in the dining venues. 4
- Bathrooms impress guests with spacious standing showers, huge mirrors, and official L'Occitane skincare toiletries. 6
The catch
- While some visitors find the location convenient for taking cabs to major attractions, others feel it is out of the way and isolated from civilization. 5
- Guests have mixed feelings about the bedding, with some praising the plush, sinking pillows while others found them far too soft for proper support. 6
Who it's for
- — Families wanting spacious rooms and thoughtful kids' amenities
- — Business travelers needing a functional, full-sized work desk
- — Guests who prefer having multiple on-site dining options
Skip it if
- — Travelers who want doorstep access to Orchard Road shopping
- — Guests looking to avoid taxi rides or a ten-minute walk into town
- — Readers needing bright task lighting rather than atmospheric room lights
Seen on camera
18 moments · 2 videos · Shangri-La Apartments
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“my stay at shanga apartments was fantastic the spacious apartment thoughtful amenties and welcoming staff especially Nat…”
youtube.com1:39“good morning we slept incredibly well on that very comfy bed slept all the way through until 6:00 a.m. when CA woke up s…”
youtube.com15:15“I absolutely loved my stay at shanga apartments the convenient location impeccable cleanliness fantastic facilities and…”
youtube.com1:53“I think this is c a full-sized fridge freezer that is incredible I've never seen that in a hotel ever that is next level…”
youtube.com2:01“straight into the bathroom very nice bathroom sink area huge mirror”
youtube.com2:16“big walk-in shower nice rain for lovely products as well they are loan product which is very fancy for a hotel”
youtube.com2:27“a den with a view looking out over the very rainy Singapore right now but you can see the swimming pool and a pretty nic…”
youtube.com4:30“oh mattress is super comfy the pillows you just sink into them pillows are everything in a hotel and you can see here ho…”
youtube.com5:29“also a very quick shout out to the team here very very friendly very smooth check-in”
youtube.com6:53“wow the food is excellent sometimes at hotels the food can be okay or good or average and often you just stay at a hotel…”
youtube.com11:51“personally I like the choice of proteins there's fish there's bacon there's gam ham pork sausage chicken sausage the egg…”
youtube.com16:04“not bad not bad oh okay well no it's it's good for a breakfast buffe I wouldn't expect like Barista Le coffee here okay…”
youtube.com16:40“taking a walk now around 10 minutes away from the hotel you arrive at this beautiful area it's called Orchard Street or…”
youtube.com17:21“strategically situated in Orchard allowing you access and proximity to local attractions and sites”
youtube.com0:26“the spacious and comfortable room truly felt like a home away from home exceeding the impeccable service standards expec…”
youtube.com1:22“actually walking around I've realized that the range and variety of food is crazy it's immense there's a salad bar there…”
youtube.com16:58“we've stopped our swim to eat some lunch K's got the kids pasta we've got some chicken sé the wagu beef burger looks ver…”
youtube.com19:32“the added bonus of being within walking distance to Hotel restaurants made my experience even more enjoyable”
youtube.com2:04Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Paying $9 more direct is likely worthwhile if you value Shangri-La Circle points, status credit, or on-property benefits.
Placeholder pricing. No live rate source is connected yet, so these figures are mocked and are not a quote — the booking site shows the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
How to book
Booking 2 · real linksScore breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
88Location
89- “Located close to Orchard Road, we were walking distance to the famous shopping precinct and close to the Botanic Gardens. Our apartment was in close proximity to many of the epic sites to explore in Singapore.” 3
- “Conrad is way more accessible because of the location, but Shangrila is more luxurious.” 13
Room
82Service
88- “The staff at the Shangri-La Apartments Singapore were very friendly and beyond accommodating, assisting us with any requests - restaurant bookings, shuttles, taxis, extra towels, water bottles, late check out and much more.” 3
- “Service at the Shangri-La is second-to-none. Throughout our stay the staff couldn't do enough for us.” 4
Bed & Sleep
88- “good morning we slept incredibly well on that very comfy bed slept all the way through until 6:00 a.m. when CA woke up saying Daddy help me please” 615:15
- “oh mattress is super comfy the pillows you just sink into them pillows are everything in a hotel and you can see here how look how soft that is oh I think this could be the best pillows we've ever had” 65:29
Value
83Nothing quotable yet on this one — the score leans on the rest of the coverage.
Where it is, how to reach it
Details checked 2026-09-02
Where it sits
Shangri-La Apartments and the 20 other hotels we cover in Singapore. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points below the mid-range median of 88, across 327 hotels in the same bracket. In Singapore it sits 4 points below the local median of 90.
- This hotel
- 86
- Bracket median
- 88
- Index median
- 89
Based on 327 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 40 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The staff at the Shangri-La Apartments Singapore were very friendly and beyond accommodating, assisting us with any requests - restaurant bookings, shuttles, taxis, extra towels, water bottles, late check out and much more.” 3
- “my stay at shanga apartments was fantastic the spacious apartment thoughtful amenties and welcoming staff especially Nathalia made my experience truly enjoyable” On camera101:39
- “I absolutely loved my stay at shanga apartments the convenient location impeccable cleanliness fantastic facilities and friendly staff exceeded my expectations” On camera101:53
- “also a very quick shout out to the team here very very friendly very smooth check-in” On camera66:53
- “the spacious and comfortable room truly felt like a home away from home exceeding the impeccable service standards expected from shanga” On camera101:22
- “Service at the Shangri-La is second-to-none. Throughout our stay the staff couldn't do enough for us.” 4
- “Whether it's in the lobby or in one of the many restaurants, the service is always impeccable!” 5
- “another thing is attention to detail. We checked in on my birthday, and there was a birthday cake from the bakery in the room, with a happy birthday note. We never told them it was my birthday; assumed they figured it out since we sent, per their request, passport info/copies prior to arrival. So attention to detail is pretty great.” 9
- “good morning we slept incredibly well on that very comfy bed slept all the way through until 6:00 a.m. when CA woke up saying Daddy help me please” On camera615:15
- “oh mattress is super comfy the pillows you just sink into them pillows are everything in a hotel and you can see here how look how soft that is oh I think this could be the best pillows we've ever had” On camera65:29
- “The Shangri-La Hotel Singapore is undoubtedly one of the city's most luxurious hotels. There's only one small drawback: its location, while close to the Orchard Road shopping centers, is a bit far from the downtown area, where you can find Singapore's main tourist attractions.” 5
- “Shang, but it is a bit of a walk to Orchard and Orchard MRT if you plan to travel around using public transport.” 13
- “Shangri-La isn't in the best location if you're planning to walk around, and the Orchard area isn't great for nightlife these days.” 13
- “Conrad is way more accessible because of the location, but Shangrila is more luxurious.” 13
- “The location is a bit of a trek to the main shopping and transportation. It was fine for me, about a 10 minute walk down the hill, but I wasn't going to do it in the heat with the kids.” 9
- “If taking taxis then it's fine paperxuts95 • 3 taon ang nakalipas Conrad is way more accessible because of the location, but Shangrila is more luxurious. There's a resort style hotel like that at Dusit Thani but the location is also very secluded so you'll have to go via taxi.” 13
- “Located close to Orchard Road, we were walking distance to the famous shopping precinct and close to the Botanic Gardens. Our apartment was in close proximity to many of the epic sites to explore in Singapore.” 3
- “Shangri-La is older and not as convenient a location, but it's huge and sits on 12.5 acres of land.” 13
- “taking a walk now around 10 minutes away from the hotel you arrive at this beautiful area it's called Orchard Street or Road Road Orchard Road beautiful it's like a High Street there's highend shopping malls and it's just stunning like the way the city is mixed with the green really really beautiful” On camera617:21
- “A second dining option is the Shang Palace. This Cantonese restaurant serves delicious dim sum for lunch as well as its famous Peking duck. I had the chance to try it several times and I loved it!” 5
- “I will say the buffet was amazing, with tons of options no matter dietary needs (for my wife, she was amazed, even it being Singapore, that there was a full South Indian spread in one area).” 9
- “not bad not bad oh okay well no it's it's good for a breakfast buffe I wouldn't expect like Barista Le coffee here okay but maybe you would at the best rated hotel in Singapore” On camera616:40
- “Guests staying in the themed family suites also have access to the Horizon Lounge, where you can enjoy a more refined breakfast experience with fabulous views over the city.” 4
- “we've stopped our swim to eat some lunch K's got the kids pasta we've got some chicken sé the wagu beef burger looks very good it's absolutely ginormous” On camera619:32
- “wow the food is excellent sometimes at hotels the food can be okay or good or average and often you just stay at a hotel and then you want to go outside and find the local restaurants and find the really well-rated good food places but this is high-end food right here this is luxury dining this is very very good” On camera611:51
- “the added bonus of being within walking distance to Hotel restaurants made my experience even more enjoyable” On camera102:04
- “Breakfast was convenient and very good.” 9
- “Added and the sunday brunch with unlimited bubbles was great just not for jet lag.” 9
- “The gorgeous cafe and cake shop at the hotel here became a much loved morning ritual to prime us for each day's adventures, with delicious coffees and pastries.” 3
- “'ve been to Singapore once but I was definitely on a budget at the time and nowhere near able to afford a place like this. This looks like an amazing place to stay and the food all looks so yummy!” 3
- “actually walking around I've realized that the range and variety of food is crazy it's immense there's a salad bar there's a Japanese area there's a noodle station there's Seafood Sushi there's a whole dessert section if dessert for breakfast is your thing all your usual things you'd find on an English breakfast people making omelets so in terms of variety of food very very strong” On camera616:58
- “Our room here was beautiful and spacious. With both a rollaway bed and a cot in the room, there was still plenty of room for the children to run around.” 4
- “I cannot stress how much fun and utterly impressive these rooms are, I have never seen anything like it in a hotel room before.” 4
- “we were not in a themed suite, but one of the rooms with the tent beds in the alcove area, which was awesome for our little one (5 I think, at the time).” 9
- “I spent my two-week trip in this part of the hotel, choosing a 38 m² Deluxe Room with every comfort that you would expect from a 5-star hotel. This wing is a favorite for business trips and presents the perfect combination of luxury and practicality.” 5
- “With both a rollaway bed and a cot in the room, there was still plenty of room for the children to run around. Our bed was huge (two beds pushed together), and there was also a sofa and armchair in the room - although this was a bit of a squeeze with our rollaway bed up against them.” 4
- “the spacious and comfortable room truly felt like a home away from home exceeding the impeccable service standards expected from shanga” On camera101:22
- “a den with a view looking out over the very rainy Singapore right now but you can see the swimming pool and a pretty nice little City View here” On camera64:30
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 7 sources carry no publication date, so we cannot tell how current they are.
Ask about Shangri-La Apartments
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Solid coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-02.
Watch this hotel
We keep reading Shangri-La Apartments. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 14 cited sources▾
Everything quoted on this page.
- 2Shangri-La Apartments 5* | WEBSITE | Singaporeshangrilaapartments.sg-singapore.comReview site2024-10-26AgeingRead originalshangrilaapartments.sg-singapore.com
- 13Shangri-La vs Conrad : r/askSingaporereddit.comForum thread2024-01-31Ageing13 quotes used
“The Regent takeover by Conrad Orchard was Jan'23. Their F&B was business as usual while they took a year to renovate their rooms, so their rooms just opened Jan'24 - they are brand new!”
Read originalreddit.com - 11Shangri-La Residences - Price, Reviews & Availability ...propertyguru.com.sgReview site2023-05-05AgeingRead originalpropertyguru.com.sg
- 12Shangri-La Apartments - Price, Reviews & Availability (2026)propertyguru.com.sgReview site2022-06-14AgeingRead originalpropertyguru.com.sg
- 14These Shangri-la Apartments might actually be Niles's ...reddit.comForum thread2021-10-09AgeingRead originalreddit.com
- 3The Perfect Stay At Shangri-La Apartments Singaporesnazzytrips.com.auReview site2020-08-31Ageing4 quotes used
“The staff at the Shangri-La Apartments Singapore were very friendly and beyond accommodating, assisting us with any requests - restaurant bookings, shuttles, taxis, extra towels, water bottles, late check out and much mo…”
Read originalsnazzytrips.com.au
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