$$
Royal Palms Resort and Spa - The Unbound Collection by Hyatt
Historic Phoenix property beneath Camelback Mountain with casitas, deep soaking tubs, and dining at T. Cooks.
Exceptional · Deep coverage · read from 25 sources · 156 traveler insights
90
RoomExpert Score
Exceptional
The verdict
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Set along the Camelback Corridor between downtown Phoenix and Scottsdale, this historic resort delivers sweeping mountain views, lush grounds, and acclaimed dining at T. Cooks. The property excels at warm hospitality, comfortable king beds, and relaxing deep soaking tubs. However, guests frequently complain about disruptive noise, ranging from booming wedding bass and poolside music to footsteps from upstairs neighbors. 95811
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers frequently praise the prime location at the base of Camelback Mountain, which offers easy airport access alongside mountain views. 115
- Dining is a major highlight across the board, with guests lauding dishes at T. Cooks, late-night desserts, and food at happy hour. 87
- Beds earn consistent praise for their comfortable mattresses, plush bedding, and proper duvet covers. 517
- Bathrooms are widely appreciated for their large, deep soaking tubs that take center stage. 2417
The catch
- Guest room conditions draw mixed reactions: some visitors praise the stylish and elegant suites, while others report finding older casitas frumpy and in need of renovation. drawn from the full read
- Opinions on overall value differ, with guests praising happy hour deals and daybed pricing while others criticize added resort fees and billing disputes. 238
Who it's for
- — Adult getaways focused on dining and mountain views
- — Hikers wanting quick access to Camelback Mountain trails
- — Guests looking for deep soaking tubs and plush beds
Skip it if
- — Light sleepers bothered by loud wedding music, bar patios, or upstairs footsteps
- — Travelers sensitive to mandatory resort fees
- — Anyone expecting uniform, fully modern room finishes across all casitas
Seen on camera
6 moments · 1 video · Royal Palms Resort and Spa - The Unbound Collection by Hyatt
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“the staff recommended us to start off with this delicious fukasha bread with pesto dip”
youtube.com6:03“the homemade bolog pasta and elote rotoni were both good as well we finished off dinner with this beautifully presented…”
youtube.com6:43“we ordered the Caesar salad chicken wings and our favorite happy hour item was this delicious crab cake”
youtube.com7:29“it's definitely a good deal for some delicious food so make sure to stop by for happy hour”
youtube.com7:36“the highlight of our day was definitely the excellent food at teac Cooks which we can't wait to go back to”
youtube.com10:44“we highly recommend this Resort for adults who want a relaxing and peaceful getaway while enjoying the warm sunny weathe…”
youtube.com10:51Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$278est. per night
World of Hyatt member rate · King Guest Room
Keep: World of Hyatt points · elite nights · eligible benefits
Booking.com
$275est. per night
Public rate · King Guest Room
Forfeit: World of Hyatt points · elite nights · eligible benefits
World of Hyatt benefits may not apply.
Award stay: about 30,000 World of Hyatt points a night. Availability not checked.
RoomExpert read
Paying $3 more direct is likely worthwhile if you value World of Hyatt points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$278est. per night
Estimated range: $233–$339
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
94read from 1 source · Deep coverage
Food
93read from 14 sources · Deep coverage
Location
94read from 1 source · Deep coverage
Noise
80read from 3 sources · Light coverage
- “Sitting by the pool under the bright blue sky was very pleasant, although the music seemed needlessly loud (our sole question mark upon our otherwise terrific stay).” 3
- “Even after the bar closed down because people were still outside drinking who had zero volume control. It was actually bad enough that I went to complain and the front desk turned off the music outside but didn't actually do anything to get the guests to quiet down.” 21
Room
90read from 1 source · Deep coverage
- “It was an instant self-confidence booster! We were also fortunate to stay in room 317 with a fantastic balcony view of a quiet pool and Camelback Mountain. When you book your stay, try to reserve either 316, 317, or 318. All three are on the top floor with breathtaking views!” 6
- “The balcony door opened onto a gorgeous view - Camelback Mountain was stark against a bright blue sky the day I visited and down below was the courtyard with a fountain was a perfect spot for reminiscing or enjoying the Arizona sun.” 24
Service
93read from 1 source · Deep coverage
- “The servers are the pool are awesome 5/5 stars! Attentive and professional.” 12
- “As with so many great properties, the staff makes all the difference between a good stay and a great stay. At Royal Palms, the staff makes this an extraordinary place. I felt important from the moment I stepped onto the property.” 24
Bed & Sleep
92read from 1 source · Deep coverage
Value
85read from 1 source · Deep coverage
- “I recommend the signature pesto and olives. They also have fantastic Happy Hour deals during select hours. You can't beat half priced apps and discounted drinks.” 23
- “While past guests praised the impeccable service and beautiful property, they express disappointment that the daily resort fee does not cover parking, which is an additional expense to an already pricey stay.” 22
Where it is, how to reach it
5200 East Camelback Road
Phoenix, Arizona
85018-3020 USA
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $$ usually buys
Scores 1 point above the mid-range median of 89, across 494 hotels in the same bracket. In Phoenix it sits 6 points above the local median of 84.
Price bracket
$$
Mid-range
- This hotel
- 90
- Bracket median
- 89
- Index median
- 90
Based on 494 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 2 mentions
- 1 mention
- 1 mention
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Value
72
Bathroom
62
Room
58
Service
55
Food
40
Noise
15
Bed & Sleep
12
Location
4
View the 111 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Location5 mentions
- “I think this is a really underrated part of the Valley. You're close to the airport which is nice, and also an easy drive to Tempe and Scottsdale but also to the nicer, more hidden parts of Phoenix.” 10
- “The location is great! We did rent a car but never had to drive far!” 12
- “Situated just a short drive from downtown Phoenix, the resort enjoys a prime location in the upscale neighborhood of Camelback Corridor.” 5
- “One additional upside to the property? Surprisingly close to the airport! That meant an extra 15 minutes in the morning, before heading back home. It's in Phoenix proper and just a 15 minute drive to rental car return. It's also an easy drive to countless restaurants, so I'd generally consider location a plus.” 11
- “The Phoenix property is located right between downtown and neighboring Scottsdale, so it's easy to get in a morning hike on Camelback Mountain, go shopping, or hit up any of the many area restaurants.” 9
Service25 mentions · 1 filmed
- “The resort has a beautiful outdoor pool with plenty of seating and helpful attendants offering towels, ice water and full bar service as well.” 3
- “Property upgraded branding to GH but was a regency for last 30 years and still has mid service, food, and rooms to prove it.” 21
- “Andaz lovely but in that "Californian image of AZ" kind of way with a club and sceney type vibe. Rooms mid but very proximate to the party.” 21
- “Guest reviews repeatedly single out how warmly staff treat dogs.” 18
- “Had a recent stay at the GH and was very much impressed. Beautiful property, excellent F&B, and great service.” 21
- “All the service and food was excellent throughout the property.” 17
- “Breakfasts were great and good service throughout the resort.” 14
- “The 24-hour pool area offers daybeds with attentive service.” 16
- “The restaurant is great, the pool area is really nice, and the service is excellent.” 2
- “Housekeeping was generally bad--the maid knocked on my door at an unacceptable hour on the day I was checking out to see if she could clean the room, and when I said no, demanded to know when I was leaving.” 10
- “Champagne in hand, our painless check-in was followed by a guided stroll through the grounds to our room.” 3
- “the staff recommended us to start off with this delicious fukasha bread with pesto dip” On camera86:03
- “Having said that, you are minutes away from world-class dining and shopping options, and of course from the golf and hiking the area is famous for. We highly recommend the Royal Palms Resort and Spa for its ambience, personable service and quiet comfort.” 3
- “The servers are the pool are awesome 5/5 stars! Attentive and professional.” 12
- “In an era when most hotels are cutting back on service, Royal Palms really excels. Not only was our room tidied in the morning while we enjoyed brunch, but turndown service was provided every evening as well - with extra waters constantly provided to keep us hydrated in the desert heat.” 7
- “Great service and the views of Camelback at breakfast (and after that spa visit) are 🤌.” 21
- “As with so many great properties, the staff makes all the difference between a good stay and a great stay. At Royal Palms, the staff makes this an extraordinary place. I felt important from the moment I stepped onto the property.” 24
- “GH is not so grand. Property upgraded branding to GH but was a regency for last 30 years and still has mid service, food, and rooms to prove it.” 21
- “The Mix Up bar is attached to T. Cook's and offers a pared down version of that menu (in addition to the extensive craft cocktail list). They serve up excellent fish tacos, and I have to give a nod to the extremely nice staff working there!” 7
- “It was actually bad enough that I went to complain and the front desk turned off the music outside but didn't actually do anything to get the guests to quiet down. There was no where else to move us and when I emailed the manager about it the response was underwhelming.” 21
- “The grounds are beautiful, service is excellent, and the food is even good.” 11
- “The housekeeping staff is so on their game that they bring around a leaf blower to remove fallen bougainvillea petals from the private patios as they go. It's truly an attention to detail I've never seen.” 7
- “Resort grounds were gorgeous, food was very good, employees were friendly, self-parking was super easy, and Globalist elite benefits were excellent.” 14
- “Staff at Royal Palms carry the review record: TripAdvisor's service subscore sits at 4.7, and hotel historian Barbara appears in eleven independent reviews between January 2025 and August 2026, every one five-star - the densest single-staff signal in our Phoenix set.” 18
- “The valet team is speedy but it's an odd service as the parking spaces are super close.” 12
Food37 mentions · 2 filmed
- “Royal palms is a gem. One of most beautiful properties (Architecture and landscape) in AZ with good food and rooms (though some a bit dark as they're adobe walled casitas).” 21
- “I want to eat more of Chef Hillson's Carbonara with it's luscious prosciutto, pancetta, and egg yolk.” 24
- “It's the perfect place for a late-night dessert while you enjoy the live music on weekends. We didn't love the poolside dining at Cabana Cafe as much as the others, but it's served by a different kitchen.” 7
- “The grounds are beautiful, service is excellent, and the food is even good.” 11
- “Dining Breakfast: Very good. We enjoyed eating at the restaurant's outdoor courtyard every morning. Strategically placed heaters made this very comfortable.” 14
- “Of course, the hotel has the usual amenities-an all-purpose restaurant with a great menu for breakfast, lunch and dinner (T. Cooks) and a bar with a lush outdoor patio and happy-hour musical entertainment.” 3
- “I love, love, love the Royal Palms; it's my favorite. It's just beautiful. The food is great.” 21
- “Free Breakfast: High quality with menu service at T Cook's Restaurant. All charges, including gratuity, were waived.” 14
- “The on-site food at Royal Palms is great overall as well. The main dining venue is T. Cook's, which serves up daily brunch and dinner.” 7
- “I got the traditional turkey dinner which at $65 was expensive but less than the $175 prix fixe meal being served at T. Cook's.” 17
- “The breakfast was fantastic each day. Baked good are made on site. A lot of the dishes had a Southwestern theme including the chilaquiles (above).” 17
- “Andaz is fantastic - really targeted at a special trip for 2 in the in the 20s. Rooms are fantastic, breakfast top notch.” 21
- “Points to RP for their restaurant. Points to Andaz for the weekend pool scene. VERY fun vibe.” 21
- “the homemade bolog pasta and elote rotoni were both good as well we finished off dinner with this beautifully presented lemonata for dessert” On camera86:43
- “Meanwhile, the outdoor dining area at T. Cook's provides a nice ambiance for the restaurant's bold flavors.” 22
- “For breakfast, we tried the assorted fruits and croissants. Both were light, refreshing, and delicious.” 6
- “An eloquent meal with champagne, rose petals, and specially-selected dishes was quite romantic for me.” 24
- “I love, love, love the Royal Palms; it's my favorite. It's just beautiful. The food is great. It's relaxing.” 21
- “ning we ate dinner at the resort's highly regarded restaurant, T Cooks. It was good, but I didn't think it lived up to the hype.” 14
- “Dinner: One evening we ate dinner at the resort's highly regarded restaurant, T Cooks. It was good, but I didn't think it lived up to the hype.” 14
- “I've only ever stayed at the Andaz and it was an incredible experience. Unique property type with the casitas and great food.” 21
- “and dinner from 5:30 to 10:00 p.m. we ate dinner at teac Cooks both nights we were there our favorite item was the short RP plate which was so tender while the brand Zeno dish came in a close second” 8
- “Dinner at the award-winning restaurant T. Cook's was a delight.” 24
- “GH is not so grand. Property upgraded branding to GH but was a regency for last 30 years and still has mid service, food, and rooms to prove it.” 21
- “While we could barely move from all of the food, we had to try the cheesecake, which we quickly demolished because it was so tasty.” 6
- “Beautiful property, excellent F&B, and great service. It is family oriented for sure, but there is an adults-only pool, and the grand bar and the excellent Italian restaurant are definitely geared toward adults, as is the spa obviously.” 21
- “Unique property type with the casitas and great food. Very relaxing and beautiful place.” 21
- “All the service and food was excellent throughout the property.” 17
- “Property upgraded branding to GH but was a regency for last 30 years and still has mid service, food, and rooms to prove it.” 21
- “The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy).” 12
- “the highlight of our day was definitely the excellent food at teac Cooks which we can't wait to go back to” On camera810:44
- “Breakfast at andaz is in waft and warp. It's fantastic.” 2
- “I've been to the Royal Palms and the Andaz. Both are great properties. Points to RP for their restaurant.” 21
- “T. Cooks - We brunched here on the first morning. They offer breakfast, brunch, lunch and dinner and trust me when I say their whole menu looks delicious.” 23
- “I'd heard very good things about the restaurant, T Cook's, and had a good, but not great, dinner there.” 10
- “and dinner from 5:30 to 10:00 p.m. our favorite entree was the weos raneros with its extra crispy tortilla and chizo that was bursting with flavor” 8
- “The Royal Palms Resort also offers fantastic room service. If you are hungry, you will be hard-pressed to find better dining options in the entire city.” 6
Value10 mentions · 1 filmed
- “Personally I didn't care for a lot of extra fees that place added and thought some place like the Hiltons on Scottsdale Road were better values.” 11
- “Beaitiful property, location, & suite at a good price - you're the best trip finder, Greg!” 14
- “That said, the daybeds and cabanas are pretty reasonably priced if you want to treat yourself to some shade for the day - you can check prices and book here (note that holidays can be much more expensive).” 7
- “I recommend the signature pesto and olives. They also have fantastic Happy Hour deals during select hours. You can't beat half priced apps and discounted drinks.” 23
- “What the price buys is gardens, history, and service warmth, not spa hardware.” 18
- “Warning-- I stayed last week as a Globalist and they insisted on charging the resort fee even though resort fees are supposed to be waived. Eventually I got them to remove it but it was unpleasant.” 10
- “While past guests praised the impeccable service and beautiful property, they express disappointment that the daily resort fee does not cover parking, which is an additional expense to an already pricey stay.” 22
- “"Combined, the resort & parking fees added an extra ninety dollars per day to our stay!!"” 18
- “Value is Royal Palms' weakest axis by its own guests' numbers: TripAdvisor's value subscore is 4.3, the lowest of its six.” 18
- “it's definitely a good deal for some delicious food so make sure to stop by for happy hour” On camera87:36
Bathroom7 mentions
- “And in the bathroom, there appears to be no dental kit and no mouthwash.” 11
- “There was a very small toilet room (some will have to squeeze in and out), and a small shower. There were full-sized bath amenities in the shower, which - if they were fresh for each guest - I would love. I do not like full-sized amenities that carry over from guest to guest, however.” 11
- “The bathroom space is large too!” 12
- “The bathroom is a good example of this. The design and materials feel slightly old-fashioned. However, everything is so well-cared for and comfortable, you feel as though you're being welcomed to a much-loved residence.” 3
- “The bathroom had a large main room, though much of the space was taken up by the tub. There was a very small toilet room (some will have to squeeze in and out), and a small shower.” 11
- “Inside the room was a king bed, wood-burning fireplace, mini-fridge, mini-bar and coffee/tea. The bathroom had a stand-up shower, his & hers sink and cozy robes/linens.” 23
- “A separate walk in shower is just to left of the tub. It has a single wall mounted shower head that provides good water pressure.” 17
Room17 mentions
- “But that bedroom decor feels like it was decorated around 2002-2004 on the cheap. Those fixtures look like a Holiday Inn or Embassy Suites sink and fixtures. The sofa looks like something from a Towneplace Suites. The assorted wall art looks like it was bought as a hotel liquidator.” 11
- “It was an instant self-confidence booster! We were also fortunate to stay in room 317 with a fantastic balcony view of a quiet pool and Camelback Mountain. When you book your stay, try to reserve either 316, 317, or 318. All three are on the top floor with breathtaking views!” 6
- “The bathrooms are large and well appointed. Under the window to the bedroom area is a square deep soaking tub.” 17
- “On the second floor I could hear footsteps in the room above, which is far from ideal when your upstairs neighbor comes in after you've gone to bed.” 11
- “Room was very nice, and grounds were incredible!” 10
- “The balcony door opened onto a gorgeous view - Camelback Mountain was stark against a bright blue sky the day I visited and down below was the courtyard with a fountain was a perfect spot for reminiscing or enjoying the Arizona sun.” 24
- “The room is very clean, however there were a few moths flying around the room, which was odd.” 12
- “How does a suite at an upscale resort not have a fully stocked mini-bar, let alone wine glasses for that bottle of J. Lohr Hilltop cabernet sauvignon?” 11
- “Comfortable chairs flanking a table just outside our door invited us many a time to simply sit and enjoy the green growing in the desert and the spectacular mountain view. Our room was spacious, clean and comfortable.” 3
- “The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space!” 12
- “They have free iced tea and water in the lobby, if they hadn't had that I probably would have requested free waters sent to my room. It seemed like there was a bit of an upgrade but it wasn't extravagant-- just a couple levels up to a nicer room with a patio (not a suite).” 10
- “The room featured a [very] spacious bedroom/living area, a cozy fireplace, and a patio offering with views of the meticulously landscaped gardens.” 5
- “The bathroom sat between the bedroom and sitting room, with a big soaking tub taking center stage. I enjoyed a nice leisurely soak before bed.” 24
- “During my stay, I was fortunate to enjoy an Alvadora Spa Terrace suite. This tranquil room had dark wood, with white and sage accents.” 24
- “We stayed in a 560-square-foot Estate Suite featuring a master bedroom with a king-size bed and a separate living area. However, the bathroom was the area I found unique!” 6
- “When we weren't in the sauna, tub, or on the balcony, the king-size bed was too comfy to leave.” 6
- “Even the most basic rooms - which we booked - are well-appointed and clock in at nearly 500 square feet.” 7
Bed & Sleep3 mentions
- “The bed was comfortable and had plush bedding, although it appeared nobody had stayed in this unit for some time.” 5
- “The bed is comfortable with a true duvet and duvet cover. One of my hotel pet peeves is when they just use two flat sheets as a comforter sandwich.” 17
- “The bedroom's king bed was delightfully soft and inviting. It's another mattress I wouldn't mind calling my own.” 24
View3 mentions
- “What I loved most about this hotel was the incredible view of Camelback Mountain which you can see no matter where on the property you're standing.” 23
- “Great Mountain View's and open skies ( single story, lush lawns, walk between buildings.” 21
- “In my case, the view was of an alleyway of sorts, so completely uninteresting.” 11
Noise4 mentions
- “The one thing I didn't love was because my sister was a teacher we had to go over her spring break. It was very crowded and we had a room overlooking the patio outside of the bar. It was LOUD. Even after the bar closed down because people were still outside drinking who had zero volume control.” 21
- “Sitting by the pool under the bright blue sky was very pleasant, although the music seemed needlessly loud (our sole question mark upon our otherwise terrific stay).” 3
- “If you are screaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony.” 12
- “Even after the bar closed down because people were still outside drinking who had zero volume control. It was actually bad enough that I went to complain and the front desk turned off the music outside but didn't actually do anything to get the guests to quiet down.” 21
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 3 sources — too thin to rely on.
- 23 sources carry no publication date, so we cannot tell how current they are.
Ask about Royal Palms Resort and Spa - The Unbound Collection by Hyatt
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 57/100We read 25 sources for this property, and pulled 156 traveler insights worth knowing. Last checked 2026-08-28.
0
Editorial
24
Blogs & sites
1
Video reviews
0
Podcast segments
Breadth
38
Depth
54
Freshness
99
Watch this hotel
We keep reading Royal Palms Resort and Spa - The Unbound Collection by Hyatt. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 24 cited sources▾
Everything quoted on this page.
- 6The Royal Palms Resort & Spa | Hotel Reviewthelovelyescapist.comReview site2018-06-04Ageing10 quotes used
“It was an instant self-confidence booster! We were also fortunate to stay in room 317 with a fantastic balcony view of a quiet pool and Camelback Mountain. When you book your stay, try to reserve either 316, 317, or 318.…”
Read originalthelovelyescapist.com - 1Royal Palms Resort and Spa- Deluxe Phoenix, AZ Hotelstravelweekly.comReview siteDate not statedRead originaltravelweekly.com
- 2Royal palms resort & spa : r/hyattreddit.comForum threadDate not stated3 quotes used
“The restaurant is great, the pool area is really nice, and the service is excellent.”
Read originalreddit.com - 3Royal Palms Resort and Spa - Phoenix, AZ - Small Barrelssmallbarrels.comReview siteDate not stated7 quotes used
“The resort has a beautiful outdoor pool with plenty of seating and helpful attendants offering towels, ice water and full bar service as well.”
Read originalsmallbarrels.com - 4Royal Palms Resort And Spa, Part Of Hyatt Phoenix • United ...royal-palms-resort-spa.thephoenixhotels.comReview siteDate not statedRead originalroyal-palms-resort-spa.thephoenixhotels.com
- 5Review: Royal Palms Resort & Spa (Phoenix, Arizona)flyinghighonpoints.comReview siteDate not stated4 quotes used
“Situated just a short drive from downtown Phoenix, the resort enjoys a prime location in the upscale neighborhood of Camelback Corridor.”
Read originalflyinghighonpoints.com
Showing 6 of 24 cited · 25 read
1/4
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