Novotel Century Hong Kong
A functional Wan Chai business base near the convention center with spacious rooms and solid dining options.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Novotel Century Hong Kong is a pragmatic four-star hotel tailored to corporate travelers and convention attendees. Guests appreciate the prime Wan Chai location, dependable dining options like Le Café and Pepino, and rooms that feel generous in size for Hong Kong. However, reviewers consistently note that the room decor feels dated, the television AV system is low-resolution, and the lobby can become chaotic during peak check-in hours. 10218
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The rooms are light, clean, and noticeably spacious for Hong Kong standards, featuring large windows that provide city and harbor views. 52
- The central Wan Chai location gives convenient access to public transport and the Hong Kong Convention and Exhibition Center. 1012
- On-site dining is well-regarded, especially the breakfast selection at Le Café and client dinners at Pepino Italian Restaurant. 2910
- The housekeeping staff and front desk provide warm, accommodating service with unfussy hospitality. 824
The catch
- While some guests view the property as a solid value for a central four-star hotel, others feel the rates and on-site restaurants are overpriced. 109
- Some reviewers note that street noise quickly fades into the background with air conditioning, but light sleepers report that traffic can remain audible on lower floors. 2
- The check-in process is seamless and efficient for many, yet peak early evening arrivals with large tour groups can create long lobby waits. 492
Who it's for
- — Convention and exhibition attendees
- — Corporate travelers needing a central base
- — Guests prioritizing spacious city rooms
Skip it if
- — Light sleepers sensitive to city traffic noise
- — Guests wanting modern in-room AV entertainment systems
- — Travelers seeking luxury bathrooms with bathtubs
Seen on camera
17 moments · 5 videos · Novotel Century Hong Kong
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The location in Wai was convenient with easy access to Transportation options”
youtube.com1:47“the comfortable rooms excellent breakfast selection and helpful staff made my stay enjoyable”
youtube.com1:53“here are our overall ratings for this hotel location 8 out of 10 cleanliness 8 out of 10 service 7 out of 10 value for m…”
youtube.com2:36“One of the highlights is the friendly customer service and clean, spacious rooms, perfect for relaxing after a long day.”
youtube.com0:24“The rooms feel modern and well-maintained, featuring blackout curtains that are essential for a good night's sleep in th…”
youtube.com0:52“So, what is this? Oh, barbecue. Oh, nice. Barbecue for for breakfast? That's good. Huh? They have a barbecue here for br…”
youtube.com0:38“during my recent stay at the Novotel Century Hong Kong I was delighted by the scrumptious breakfast and the warm Hospita…”
youtube.com1:18“The location is incredibly convenient, sitting just steps away from the Hong Kong Education and Vocational Expo. You are…”
youtube.com0:17“The king room itself is fairly spacious and great for a night's rest, but let's be clear, it desperately needs updating.”
youtube.com0:42“The bathrooms, clean, yes, but stuck in 2000's decor.”
youtube.com0:49“In summary, the Novotel Century offers convenience, clean rooms, and a good breakfast spread, plus friendly staff.”
youtube.com1:08“Novotel City Gate in Tong Chong has the perfect locations in this near the citygate outlets the tong Chong MRT and theon…”
youtube.com0:25“the well-maintained room and the convenient daily cleaning service added to the comfortable experience”
youtube.com1:26“The hotel offers a great range of dining, including the Pepino Italian restaurant for a lovely a la carte meal.”
youtube.com1:26“The staff are professional and speak English, Cantonese, and Mandarin.”
youtube.com2:03“it has a pretty good location it's pretty close to Hong Kong Skyline 3-minute Drive Sim sha sui East 4-minute Drive Vict…”
youtube.com0:46“Given its four-star status and central position, it offers a solid balance of quality and convenience.”
youtube.com2:29Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Paying $2 more direct is likely worthwhile if you value ALL Accor points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 80/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
85Food
91- “during my recent stay at the Novotel Century Hong Kong I was delighted by the scrumptious breakfast and the warm Hospitality of the staff” 81:18
- “What stood out wasn't any single grand gesture but a general sense that the team understands who their guests are and why they're here. There's a warmth in the way they recognize returning faces in the lobby or remember that you prefer coffee to tea at breakfast that feels genuine, not robotic.” 2
Location
87Noise
89- “It's not trying to dazzle you with spectacle. Instead, it does the quieter, more difficult work of keeping you comfortable, productive, and well fed in one of Asia's most relentlessly energetic districts.” 2
- “Street noise from Wan Chai's busy roads filtered up faintly when I first arrived, but once the curtains were drawn and the A/C hummed, it faded into a low background that never woke me.” 2
Room
76- “The Junior Suite functions like a genuine apartment-style office: living area for small in-room meetings or late-night emails, separate bedroom with comfortable bed and decent linens, work desk that supports hours of concentrated effort, and storage that lets you unpack and settle.” 2
- “Storage throughout the suite was more than adequate, with a wardrobe near the bathroom and additional drawers and shelves that could hold a week's wardrobe and a briefcase full of materials.” 2
Service
81- “I tested room service late one evening after wrapping up calls with Europe. The order was taken clearly, the estimated delivery time was accurate, and the tray arrived with everything I needed, including proper cutlery and a cloth napkin, not just plastic-wrapped packets.” 2
- “the comfortable rooms excellent breakfast selection and helpful staff made my stay enjoyable” 81:53
Bed & Sleep
81- “The rooms feel modern and well-maintained, featuring blackout curtains that are essential for a good night's sleep in the city.” 90:52
- “Blackout curtains did their job, blocking both morning light and the glow from surrounding buildings, and I slept better than I often do in densely built urban hotels.” 2
Value
76- “Despite the small guest rooms and mediocre staff, many tourists take advantage of package-deal rates. Most find its excellent location...an unexpected bonus.” 1
- “here are our overall ratings for this hotel location 8 out of 10 cleanliness 8 out of 10 service 7 out of 10 value for money 7 out of 10” 82:36
Where it is, how to reach it
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 8 points below the modest median of 88, across 134 hotels in the same bracket. In Hong Kong it sits 14 points below the local median of 94.
- This hotel
- 80
- Bracket median
- 88
- Index median
- 90
Based on 134 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 78 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “the comfortable rooms excellent breakfast selection and helpful staff made my stay enjoyable” On camera81:53
- “The hotel corridors are nice.” 13
- “Check-in was handled at a traditional front desk, and the process emphasized efficiency more than ceremony. They confirmed my booking, reminded me of breakfast hours at Le Café, explained the amenity policy related to Hong Kong's plastic regulations, and handed over the key cards. From front door to elevator took only a few minutes, which is exactly what you want when you have emails waiting.” 2
- “One of the highlights is the friendly customer service and clean, spacious rooms, perfect for relaxing after a long day.” On camera180:24
- “The check-in process is efficient with contact-free options available for extra peace of mind.” 9
- “Throughout the stay, the service pattern stayed in that comfortable lane between formal and casual. Staff greeted me when I passed through the lobby but didn't overdo the scripted small talk.” 2
- “Although these photos look peaceful, it was absolute chaos in the early evening with large groups and families trying the check-in. I did see a few frustrated solo travellers who were waiting a long time to get processed.” 4
- “I tested room service late one evening after wrapping up calls with Europe. The order was taken clearly, the estimated delivery time was accurate, and the tray arrived with everything I needed, including proper cutlery and a cloth napkin, not just plastic-wrapped packets.” 2
- “during my recent stay at the Novotel Century Hong Kong I was delighted by the scrumptious breakfast and the warm Hospitality of the staff” On camera81:18
- “In summary, the Novotel Century offers convenience, clean rooms, and a good breakfast spread, plus friendly staff.” On camera181:08
- “One of the highlights is the friendly customer service and clean, spacious rooms, perfect for relaxing after a long day. However, multiple guests reported that the decor feels disappointingly dated, and some even mentioned issues with noise.” On camera180:24
- “Service is businesslike but warm, with staff who seem to enjoy solving problems rather than just reciting policy.” 2
- “Based on my short stay, it's apparent that Novotel Century offers a great location and warm service.” 14
- “Guests have noted that it's sometimes difficult communicating in English with the staff.” 10
- “When I asked for directions to the China Visa Application Service Center, they didn't just point at a map. They gave simple, street-level directions that got me there in under five minutes.” 2
- “the well-maintained room and the convenient daily cleaning service added to the comfortable experience” On camera81:26
- “The staff are professional and speak English, Cantonese, and Mandarin.” On camera92:03
- “Here, the linens felt solid and comfortable, not luxury-label but appropriate to a 4-star mid-range property that takes its bedding seriously enough.” 2
- “Housekeeping worked around my odd schedule without complaint.” 2
- “Pepino Italian Restaurant, inside the property and overlooking the Wan Chai streetscape, felt like the most suitable venue for a client dinner. The room is more dimly lit than Le Café, with warm tones and Italian artwork that give it a cozy, slightly old-school Italian restaurant feel.” 2
- “I slipped in early one afternoon and found it reasonably busy but not overcrowded, with staff clearing plates quickly and keeping the buffet refreshed.” 2
- “The four-pearl Novotel Century Hong Kong hotel is an ideal spot for business travelers looking to be near the Hong Kong Convention and Exhibition Center, though with amenities that include meeting spaces and a business center, as well as a 24-hour fitness center, pool, children's corner, and a variety of dining options, the chain hotel caters to the corporate crowd and families alike.” 10
- “So, what is this? Oh, barbecue. Oh, nice. Barbecue for for breakfast? That's good. Huh? They have a barbecue here for breakfast.” On camera150:38
- “Breakfast is quite versatile here, offering everything from American-style spreads to Asian cuisine.” 9
- “during my recent stay at the Novotel Century Hong Kong I was delighted by the scrumptious breakfast and the warm Hospitality of the staff” On camera81:18
- “Executive Premier lounge could be bigger and have more interesting food options” 4
- “Decent buffet breakfast spread” 4
- “What stood out wasn't any single grand gesture but a general sense that the team understands who their guests are and why they're here. There's a warmth in the way they recognize returning faces in the lobby or remember that you prefer coffee to tea at breakfast that feels genuine, not robotic.” 2
- “Le Café's early breakfast and efficient service anchor busy mornings, Pepino provides a hospitable setting for a client dinner, and AK's bar offers a straightforward cocktail and live music to ease you out of a long day.” 2
- “Coffee, a crucial test for me, came quickly once I sat down, and staff offered refills without my having to flag them down, which I appreciated on a morning when I was still reading through a presentation on my phone between bites of breakfast.” 2
- “Le Café, on the first floor, opens at 6:00 am for its breakfast buffet and runs until 10:00 am, which is a gift if you have early sessions at HKCEC or morning calls with another time zone.” 2
- “As for the food, ample variety and decent flavours should fill the stomach adequately for the start of another day.” 14
- “Their semi-buffet lunch focuses on antipasti and salads, while dinner runs on an à la carte menu with familiar Italian dishes. It's not trying to reinvent the cuisine. Instead, it delivers solid, comforting plates in a space quiet enough for conversation.” 2
- “The buffet line is set up for flow: hot dishes along one side, cold items and pastries along another, live egg station, cereal, fruit, and a small but thoughtful halal section incorporated into the spread.” 2
- “The hotel offers a great range of dining, including the Pepino Italian restaurant for a lovely a la carte meal.” On camera91:26
- “Pepino's, an Italian restaurant, and Le Café, an international buffet restaurant, are on-site dining options, though guests have noted that they're expensive.” 10
- “here are our overall ratings for this hotel location 8 out of 10 cleanliness 8 out of 10 service 7 out of 10 value for money 7 out of 10” On camera82:36
- “Despite the small guest rooms and mediocre staff, many tourists take advantage of package-deal rates. Most find its excellent location...an unexpected bonus.” 1
- “Despite the small guest rooms and mediocre staff, many tourists take advantage of package-deal rates.” 1
- “Overall, the breakfast was pretty good, although I wouldn't have paid extra for it if it wasn't included in my room rate, as Hong Kong has so many more unique options.” 4
- “It's not trying to dazzle you with spectacle. Instead, it does the quieter, more difficult work of keeping you comfortable, productive, and well fed in one of Asia's most relentlessly energetic districts.” 2
- “Street noise from Wan Chai's busy roads filtered up faintly when I first arrived, but once the curtains were drawn and the A/C hummed, it faded into a low background that never woke me.” 2
- “Light sleepers obsessively sensitive to any city noise may want to request the highest floors and quietest orientation or consider a more residential neighborhood.” 2
- “My base was a Junior Suite, the business traveler's equivalent of a corner office, with enough square meters to separate work from sleep and enough storage for a week's worth of files if you needed it.” 2
- “Lighting in the room at night time is adequate - I really dislike room lights that are too dim. There are sufficient areas to charge your devices around the bed and on the working desk, where an international adapter is also provided.” 4
- “Dated and small room designs” 4
- “Upstairs, the Junior Suite is where the hotel's business intent comes into sharper focus. At around 52 square meters, it reads as generous by Hong Kong standards.” 2
- “A large window took up most of one wall, framing Wan Chai's cityscape: a textured layering of old and new buildings, narrow streets, and the suggestion of harbour light in the distance. During the day, natural light made the room feel open.” 2
- “Lighting in the room at night time is adequate - I really dislike room lights that are too dim.” 4
- “The bathrooms, clean, yes, but stuck in 2000's decor.” On camera180:49
- “The Junior Suite functions like a genuine apartment-style office: living area for small in-room meetings or late-night emails, separate bedroom with comfortable bed and decent linens, work desk that supports hours of concentrated effort, and storage that lets you unpack and settle.” 2
- “Storage throughout the suite was more than adequate, with a wardrobe near the bathroom and additional drawers and shelves that could hold a week's wardrobe and a briefcase full of materials.” 2
- “The powerpoints are hidden and located only at the workdesk. There isn't many power outlets in this room and needless to say, I didn't quite like that aspect.” 14
- “The 23 sqm Executive Premier rooms are not any bigger than the 'Standard' or 'Superior' room sizes which is disappointing.” 4
- “Against one wall sat the work desk, which for me is the true test of any business suite. Here, they get the basics right. The desk surface had enough depth for a laptop, documents, and a notepad without feeling cramped.” 2
- “Rooms have a simple, contemporary look with blond wood or dark wood furniture and plush white bedding topped with jewel-toned accent pillows.” 10
- “The king room itself is fairly spacious and great for a night's rest, but let's be clear, it desperately needs updating.” On camera180:42
- “Directly in front is a small 40' TV, the mini-bar fridge and a decent working desk, which makes sense given it is more business travellers who will stay in these higher room categories.” 4
- “Temperature control was responsive, a small thing until you've spent a night in a room you can't cool down. The individually controlled air conditioning allowed for a cooler sleeping temperature in the bedroom and a slightly warmer setting in the living room where I worked.” 2
- “The television is a great letdown. While I'm sure the 40' Sony TV itself is good quality, unfortunately, the 'AV system' that the Novotel uses is outdated and very low-res, making it quite unenjoyable to watch any content from the bed.” 4
- “Power outlets were accessible at the desk, though I did find myself using the desk as a charging station at night because the bedside options were limited, a minor frustration but not rare for a building of this vintage.” 2
- “The location in Wai was convenient with easy access to Transportation options” On camera81:47
- “Based on my short stay, it's apparent that Novotel Century offers a great location and warm service.” 14
- “Pirata, located a few steps from, offers delectable dishes.” 19
- “The location is incredibly convenient, sitting just steps away from the Hong Kong Education and Vocational Expo. You are within easy walking distance of major landmarks and the vibrant city energy.” On camera90:17
- “Very convenient location a few steps away from Causeway Bay metro station.” 13
- “For convention attendees, corporate travelers, and pragmatic visitors who value function, location, and a sense of genuine, unfussy hospitality, Novotel Century Hong Kong earns a place on the shortlist.” 2
- “it has a pretty good location it's pretty close to Hong Kong Skyline 3-minute Drive Sim sha sui East 4-minute Drive Victoria Harbor 5minute Drive Victoria Peak the peak 6-minute drive and also close to attractions like Ocean Park thrill Mountain 10-minute Drive Nan Leen Garden 15minute Drive Hong Kong Disneyland 29-minute Drive Low Island 48-minute Drive” On camera80:46
- “The hotel is notable for its convenient location close to Central Plaza Skyscraper.” 5
- “Easily accessible from the Airport Express, close enough to public transport” 4
- “Novotel's in-house range of shampoos, conditioners and other sanitary products are all well-stocked in the bathroom and can be replenished just by calling house-keeping.” 4
- “The bathroom followed the pattern I've seen in many Asian city hotels, with a compact space that includes a shower-over-tub combination and a vanity with a single sink and mirror. Surfaces were clean and functional.” 2
- “The bathroom was the best part of the room” 13
- “Don't expect any bathtubs here! The bathroom is clean, basic and functional which suits the target demographics of the hotel anyway.” 4
- “The shower had the exact same amenities as Novotel Hong Kong, Nathan Road Kowloon; environmental-friendly and gentle on the skin.” 14
- “The rooms feel modern and well-maintained, featuring blackout curtains that are essential for a good night's sleep in the city.” On camera90:52
- “The bed is comfortable although unremarkable. One side has AC power plugs, while the other side (with the alarm clock) has USB charging.” 4
- “Blackout curtains did their job, blocking both morning light and the glow from surrounding buildings, and I slept better than I often do in densely built urban hotels.” 2
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 20 sources carry no publication date, so we cannot tell how current they are.
Ask about Novotel Century Hong Kong
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 20 sources for this property, and pulled 115 traveler insights worth knowing. Last checked 2026-08-26.
Watch this hotel
We keep reading Novotel Century Hong Kong. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
7 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 20 cited sources▾
Everything quoted on this page.
- 1Novotel Century Hong Kong Reviewstripexpert.comReview siteDate not stated5 quotes used
“Despite the small guest rooms and mediocre staff, many tourists take advantage of package-deal rates. Most find its excellent location...an unexpected bonus.”
Read originaltripexpert.com - 2Novotel Century Hong Kong Reviewoakcover.comReview siteDate not stated36 quotes used
“Pepino Italian Restaurant, inside the property and overlooking the Wan Chai streetscape, felt like the most suitable venue for a client dinner. The room is more dimly lit than Le Café, with warm tones and Italian artwork…”
Read originaloakcover.com - 3Novotel Century Hong Kongtophotels-hongkong.comReview siteDate not statedRead originaltophotels-hongkong.com
- 4Novotel Century Hong Kong Executivepointhacks.com.auReview siteDate not stated17 quotes used
“Novotel's in-house range of shampoos, conditioners and other sanitary products are all well-stocked in the bathroom and can be replenished just by calling house-keeping.”
Read originalpointhacks.com.au - 5Novotel Century Hong Kongtophotels-hongkong.comReview siteDate not stated2 quotes used
“Big windows, complimentary wireless internet and smoke detectors are featured in the rooms of the property. They offer fantastic views of the city.”
Read originaltophotels-hongkong.com - 6
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