RoomExpert - Hotels, Honestly
$$

NH Collection Roma Palazzo Cinquecento

An upscale former railway headquarters across from Roma Termini, with garden ruins and a skyline rooftop terrace.

Exceptional · Deep coverage · read from 32 sources · 93 traveler insights
92
RoomExpert Score
Exceptional

The verdict

Who's travelling?

Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.

Read it your way

Occupying the former headquarters of Italy's National Railway Company across from Roma Termini, this hotel pairs transit convenience with views of ancient Servian Wall ruins in its garden. Guests consistently highlight the peaceful rooms, comfortable beds, and generous breakfast with made-to-order eggs. However, the on-site restaurant runs on limited hours, and open shower designs frequently splash water onto the bathroom floor. 23262022

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • The hotel sits directly across from Roma Termini, yet double-glazed windows reliably shut out station and street traffic noise. 2621
  • The grounds feature preserved sections of the ancient Servian Wall in the garden alongside a rooftop terrace overlooking the city skyline. 23520
  • Breakfast is a major highlight, featuring table-served coffee, made-to-order eggs, and Prosecco or Bellinis. 1231
  • Bedrooms deliver restful sleep thanks to large, comfortable beds, Lavazza machines, and a dedicated pillow menu. 1612

The catch

  • While most guests describe the rooms as warm and contemporary with hardwood floors, others felt suite decor seemed eccentric and dated. 16
  • Service is widely praised as caring and professional, though a few visitors encountered front desk mix-ups with misplaced reservations. drawn from the full read

Who it's for

  • Rail travelers wanting Roma Termini access
  • Guests seeking rooftop views and quiet rooms
  • Breakfast enthusiasts

Skip it if

  • Guests seeking all-day on-site dining
  • Travelers frustrated by open-concept splashy showers

Seen on camera

12 moments · 3 videos · NH Collection Roma Palazzo Cinquecento

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

they have this neat little restaurant/bar on the first floor they have a business center there's a lot to do here and th…

youtube.com6:59

this hotel was recommended To Us by Costco and it was a good location to the places we wanted to visit we definitely mad…

youtube.com0:53

And a nice bed. It was pretty comfortable. We slept very well. Did you sleep well? I did sleep very well.

youtube.com2:47

excellent breakfast and great service from all the staff

youtube.com0:50

the hotel has everything nearby and you can just walk everywhere

youtube.com1:15

The hotel is really clean the staff is super friendly they have this neat little restaurant/bar on the first floor they…

youtube.com6:56

Prices are a little sketch. They're pretty high, but you do get a nice little snack set where you get some peanuts and p…

youtube.com1:33

it has a pretty good location it's pretty close to Coliseum 2.9 km Pantheon 1.4 km Trevy Fountain 1.5 km and also close…

youtube.com0:30

the rooms are clean and cozy and the bathrooms have everything you need

youtube.com1:10

the hotel staff is absolutely wonderful their caring and professionalism are amazing they will go above and beyond to fu…

youtube.com1:19

So, check the hours on the app, which is very helpful. We're in room 424 and it's a decent sized room especially for Eur…

youtube.com2:07

Again, this toilet, if you somebody opens the door, if you're staying with a couple and you're sitting on the toilet, go…

youtube.com4:28

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

Ways to book
Direct with the hotelRoomExpert pick
$281est. per night
Venetian Rewards member rate · King Guest Room
Keep: Venetian Rewards points · elite nights · eligible benefits
Check rates →
Booking.com
$284est. per night
Public rate · King Guest Room
Forfeit: Venetian Rewards points · elite nights · eligible benefits
Venetian Rewards benefits may not apply.
See rates →
Award stay: about 31,000 Venetian Rewards points a night. Availability not checked.
RoomExpert read

Booking direct costs no more here and keeps Venetian Rewards points, elite nights and eligible benefits.

Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.

RoomExpert rate estimate
$281est. per night
Estimated range: $233–$339
Around our estimate

This sits inside our estimated range for this hotel.

Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.

Score breakdown

How the 92/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

94
read from 1 source · Deep coverage
  • The bathroom holds another surprise; an industrial hairdryer no less, completely wasted on me but I can see the good life couples almost fainting with excitement. Same goes for the tropical rain forest shower head. 5
  • Unwind with a refreshing rain effect shower or bath, and then take in a show on the flat-screen TV. You can also enjoy high-quality coffee in your room with your own Lavazza machine. 23

Food

90
read from 10 sources · Solid coverage
  • The free breakfast was top notch. 22
  • Every morning, NH Collection Roma Palazzo Cinquecento serves a delightful breakfast buffet featuring Italian favourites such as panna cotta topped with fruit, as well as international favourites and hot dishes made to your exact liking. 31

Location

94
read from 1 source · Deep coverage
  • Admiral Tim were at the NH Palazo Sinuento Hotel just outside the train station. It couldn't be more convenient of a location if you don't want to mess around with cabs or getting rides or walk for hours through the neighborhood that has been called a little probably the diceiest neighborhood in Rome because it's so touristy near the train station. 9
  • Ideally located for explorers, NH Collection Roma Palazzo Cinquecento puts all of Rome's top sights within easy reach. 31

Noise

91
read from 3 sources · Light coverage
  • Quiet, despite the address. This comes up repeatedly and it is the point worth passing on - guests who expected station noise report the opposite, including one in a room facing the main road. 25
  • The Hotel Degli Artisti is a boutique hotel located on a quiet street in the heart of Rome. 30

Room

92
read from 1 source · Deep coverage
  • Upstairs my room is surprisingly spacious, a wide wooden floor and huge bed dominating proceedings, with a very comfy retro armchair to fall into after a hard day walking Rome's cobbled streets. 5
  • The room upgrade was outrageous. 22

Service

93
read from 1 source · Deep coverage
  • I booked this back in May, for an August stay, and it's saying it's a hotel collection stay for me attylopez • 2y ago We had one of our best stays FHR there. We had one of our best stays FHR there. The service is unbelievable. 22
  • the hotel staff is absolutely wonderful their caring and professionalism are amazing they will go above and beyond to fulfill your requests and make sure you have an excellent stay 241:19

Bed & Sleep

93
read from 1 source · Deep coverage
  • And a nice bed. It was pretty comfortable. We slept very well. Did you sleep well? I did sleep very well. 92:47
  • You can also enjoy high-quality coffee in your room with your own Lavazza machine. You can be assured of a restful night's sleep with the supremely comfortable beds and your own personal choice of pillow. 16

Value

87
read from 1 source · Deep coverage
  • Prices are a little sketch. They're pretty high, but you do get a nice little snack set where you get some peanuts and pistachios in season, I guess, and potato chips with your $8 Cokes. 91:33

Where it is, how to reach it

Piazza Dei Cinquecento, 90 Central Station
Rome, Lazio
00185 Europe

Details checked 2026-08-26

Open in maps →

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Right in line

On par with what $$ usually buys

Scores 3 points above the mid-range median of 89, across 494 hotels in the same bracket. In Rome it sits 1 point above the local median of 91.

Price bracket
$$
Mid-range
This hotel
92
Bracket median
89
Index median
90

Based on 494 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 1 mention
  • 1 mention
  • 1 mention
Avoid

No location within the hotel draws repeated complaints yet.

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Bathroom
61
Service
47
Location
46
Food
31
Room
30
Noise
8
Bed & Sleep
5
View the 67 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Service12 mentions · 3 filmed
  • hotel staff was polite and helpful .. 8
  • excellent breakfast and great service from all the staff On camera240:50
  • The hotel is really clean the staff is super friendly they have this neat little restaurant/bar on the first floor they have a business center there's a lot to do here On camera146:56
  • Less English speaking staff 8
  • I booked this back in May, for an August stay, and it's saying it's a hotel collection stay for me attylopez • 2y ago We had one of our best stays FHR there. We had one of our best stays FHR there. The service is unbelievable. 22
  • It is literally across the road from Roma Termini which made it super convenient to get just about everywhere. We were given a Junior Suite as an upgrade and the staff was lovely. 22
  • Staff. Eight of the twelve reviews we read single out the front desk, breakfast and security teams by name or role. That is an unusually high share and it is consistent across languages. 25
  • the hotel staff is absolutely wonderful their caring and professionalism are amazing they will go above and beyond to fulfill your requests and make sure you have an excellent stay On camera241:19
  • If you'd like to get recommendations on how you can maximise your stay in Rome, speak to our friendly and knowledgeable Guest Relations team. 31
  • check-in and check-out was easy ... 8
  • Decorated in welcoming white with warm grey, red and burgundy accents, the hotel's stylish rooms offer a peaceful haven from the bustle of the city. 23
  • Bathrooms have either a walk-in shower or a shower/tub combo; towel warmers, bathrobes and slippers, and professional hairdryers are thoughtful extras. 26
Food14 mentions · 1 filmed
  • they have this neat little restaurant/bar on the first floor they have a business center there's a lot to do here and this hotel is really nice On camera146:59
  • From lunchtime onwards, the space offers all-dining with an international and Italian focus. If you're feeling too weary to dine outside, the a la carte selection is perfect for tasty sustenance. 21
  • The breakfast was very good and one afternoon we had some drinks at the bar and they brought us snacks as well. we were tired after a complete insane day at the Vatican and ate at the hotel restaurant and it was actually really good 22
  • You will find a warm welcome, a contemporary and comfortable hotel, a copious breakfast and a peaceful environment in which to refresh after the hectic pace of Rome. 12
  • The buffet breakfast draws specific praise for range. That matters more in this area than it sounds - the streets immediately around the station are not where you want to hunt for breakfast at seven in the morning. 25
  • Breakfast is a tasty feast of local specialties like panna cotta topped with fruit, and international buffet favorites including pasties, cold cuts, cheeses, yogurts and breads. 16
  • Every morning, NH Collection Roma Palazzo Cinquecento serves a delightful breakfast buffet featuring Italian favourites such as panna cotta topped with fruit, as well as international favourites and hot dishes made to your exact liking. 31
  • You can get a taste of delicious regional cuisine at the restaurant, Grand Tour, and to ensure you make the most out of your stay our Guest Relations team will be delighted to share their recommendations and favorite places. 16
  • Breakfast is well-worth booking, served in the Grand Tour restaurant policed by staff ticking guests' names off clipboards. 21
  • The breakfast was very good and one afternoon we had some drinks at the bar and they brought us snacks as well. 22
  • The free breakfast was top notch. 22
  • The rest of us of course, demand something much more substantial and the NH Collection Palazzo Cinquecento Hotel passionately delivers. A lot of fresh fruit, fresh breads, juices and cheeses, plenty of hot buffet options and a menu of eggs to order. 5
  • Tea and coffee are brought to the table, and you could start your day with Prosecco or mix your own Bellinis. There is also an egg menu, made to order. I certainly had no need for lunch after breakfast at NH Collection Roma Palazzo Cinquecento. 12
  • The buffet has extensive hot and cold options, as well as a juicing station. 26
View2 mentions
  • One bonus is that the large open space required for the terminal also clears the view, allowing for an unobstructed outlook of St. Peter's dome (and many other parts of Rome) from the roof terrace. 26
  • The rooftop terrace is a stunning space overlooking Rome's skyline in every direction. 5
Location13 mentions · 3 filmed
  • There is no triple and no quad, which for a five-star at a station address is a real constraint rather than an oversight - parties of three should look at iQ Hotel Roma or The RomeHello nearby. 25
  • this hotel was recommended To Us by Costco and it was a good location to the places we wanted to visit we definitely made more than our required daily steps very close to the Metro too On camera240:53
  • the hotel has everything nearby and you can just walk everywhere On camera241:15
  • it has a pretty good location it's pretty close to Coliseum 2.9 km Pantheon 1.4 km Trevy Fountain 1.5 km and also close to attractions like Piaza disa 1.2 km Roman Forum 2.4 km Castel s Angelo 755 M On camera240:30
  • NH Collection Roma Palazzo Cinquecento is located right next to Termini station (Rome's main railway station), which past guests say is a major perk. 20
  • Admiral Tim were at the NH Palazo Sinuento Hotel just outside the train station. It couldn't be more convenient of a location if you don't want to mess around with cabs or getting rides or walk for hours through the neighborhood that has been called a little probably the diceiest neighborhood in Rome because it's so touristy near the train station. 9
  • Ideally located for explorers, NH Collection Roma Palazzo Cinquecento puts all of Rome's top sights within easy reach. 31
  • With a number of the Eternal City's most famous sights close by, including Santa Maria Maggiore Basilica, Dell'Opera Theatre and the Roman Colosseum, its adjacent location to the Termini station is in prime position for adventuring. 21
  • Only thing, people be careful about your surroundings, because the area around the Termini station (main train station in Rome) can be a bit iffy at times. 22
  • We had one of our best stays FHR there. The service is unbelievable. The room upgrade was outrageous. The free breakfast was top notch. Close to everything. 22
  • Opened in 2003, this centrally-located hotel is well situated for guests to enjoy Rome's historic sights. 30
  • Located in an impressive building dating back to the early 1900s, the NH Collection Roma Palazzo Cinquecento is a 5-star hotel that occupies as convenient a spot as it could for those travelling to Rome. 12
  • The major transport hub outside the door is convenient for guests planning to use public transportation to see all of Rome, but the neighborhood is a bit gritty and none of the major popular sights are within easy walking distance. 26
Room14 mentions · 1 filmed
  • The room was simply decorated, and a few pieces of art on the walls might make it a bit less workaday. 12
  • Upstairs my room is surprisingly spacious, a wide wooden floor and huge bed dominating proceedings, with a very comfy retro armchair to fall into after a hard day walking Rome's cobbled streets. 5
  • Room was spacious and clean. 8
  • It's not draped in decor, but the mildly minimalist interiors still conjure a relaxed and inviting ambience - aided by little touches such as the huge mirror with a hand-scrolled 'Love is what makes us feel alive' statement. 21
  • Room design at the NH Collection Roma Palazzo Cinquecento is crisp and clean, featuring light parquet floors and neutral geometric headboards that dominate the wall behind the white beds. 26
  • The room upgrade was outrageous. 22
  • I stay in a spacious Junior Suite, which is split into two main rooms and a well-stocked bathroom. Complete with a wide desk, mini fridge and velvety sofa, heading to the window also reveals views stretching across the below streets and main square in front of Termini. 21
  • Although the weather was inclement during my stay, I did pop up to see the 5th-floor rooftop terrace which is enormous - it runs the entire length of the Palazzo Cinquecento - and not only has outstanding 360-degree views but is well arranged into seating areas, perfect to relax with an aperitivo in the evenings and dinner when there is warmer and drier weather. 12
  • My Junior Suite overlooked the station piazza and the ruins in the garden, with the lights of the city beyond, giving a great sense of space and light. 12
  • Outside the guest rooms, there's a fitness room, a business center, conference facilities, a terrace with beautiful views of the city and a garden with preserved portions of the Mura Serviane. 20
  • So, check the hours on the app, which is very helpful. We're in room 424 and it's a decent sized room especially for Europe. I was looking at some of the smaller places there and it looks like a closet. On camera92:07
  • The working desk is perfect for both writing (and eating) whilst the beige velvet sofa matches well with the sleek flooring. 21
  • Take in stunning 360° views of the city from the huge roof terrace 16
  • Sip up the sights at NH Collection Roma Palazzo Cinquecento's rooftop terrace. Located high above the crowds, enjoy panoramic views with a cocktail in one hand and camera in the other. 21
Bed & Sleep4 mentions · 1 filmed
  • And a nice bed. It was pretty comfortable. We slept very well. Did you sleep well? I did sleep very well. On camera92:47
  • You can also enjoy high-quality coffee in your room with your own Lavazza machine. You can be assured of a restful night's sleep with the supremely comfortable beds and your own personal choice of pillow. 16
  • After a long day ramping up your step count, climbing into the large bed has a throughly comforting feel. 21
  • The bedroom had a very comfortable and capacious bed along with a pillow menu. 12
Value1 mention · 1 filmed
  • Prices are a little sketch. They're pretty high, but you do get a nice little snack set where you get some peanuts and pistachios in season, I guess, and potato chips with your $8 Cokes. On camera91:33
Noise3 mentions
  • I was worried it would be loud but other than a few police sirens we did not hear any traffic noise. 22
  • The Hotel Degli Artisti is a boutique hotel located on a quiet street in the heart of Rome. 30
  • Quiet, despite the address. This comes up repeatedly and it is the point worth passing on - guests who expected station noise report the opposite, including one in a room facing the main road. 25
Bathroom4 mentions · 1 filmed
  • The bathroom holds another surprise; an industrial hairdryer no less, completely wasted on me but I can see the good life couples almost fainting with excitement. Same goes for the tropical rain forest shower head. 5
  • Again, this toilet, if you somebody opens the door, if you're staying with a couple and you're sitting on the toilet, goodbye knees. On camera94:28
  • Unwind with a refreshing rain effect shower or bath, and then take in a show on the flat-screen TV. You can also enjoy high-quality coffee in your room with your own Lavazza machine. 23
  • The bathroom had both a good-sized walk-in shower and a large bath, which was a welcome treat after tens of thousands of steps. 12

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • Nothing reliable said about room types.
  • Nothing reliable said about floor level.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • Noise rests on 3 sources — too thin to rely on.
  • 32 sources carry no publication date, so we cannot tell how current they are.

Ask about NH Collection Roma Palazzo Cinquecento

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 63/100

We read 32 sources for this property, and pulled 93 traveler insights worth knowing. Last checked 2026-08-28.

0
Editorial
28
Blogs & sites
4
Video reviews
0
Podcast segments
Breadth
50
Depth
58
Freshness
99

Watch this hotel

We keep reading NH Collection Roma Palazzo Cinquecento. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 32 cited sources

Everything quoted on this page.

  1. 1
  2. 2
    Rome - 5* hotel advice
    headforpoints.comReview siteDate not stated
    Read originalheadforpoints.com
  3. 3
  4. 4
  5. 5
    NH Collection Palazzo Cinquecento Hotel. Sleep Next To ...
    tripreporter.co.ukReview siteDate not stated5 quotes used
    Upstairs my room is surprisingly spacious, a wide wooden floor and huge bed dominating proceedings, with a very comfy retro armchair to fall into after a hard day walking Rome's cobbled streets.
    Read originaltripreporter.co.uk
  6. 6
Showing 6 of 32 cited · 32 read
1/6