Loews Philadelphia Hotel
Historic Art Deco downtown tower with sweeping 33rd-floor views and exceptional wheelchair accessibility.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Housed in the historic former PSFS building, this downtown property delivers spacious rooms, accessible accommodations, and classic American dining at Bank & Bourbon. Guests frequently praise the prime location near the 13th Street subway station and the bird's-eye city views from the top floors. However, reviewers repeatedly warn about billing slip-ups at checkout, where front desk staff misallocated hotel credits. 931613
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The prime downtown location offers convenient access to city bus routes and places guests within easy walking distance of major attractions. 139
- Travelers with mobility needs praise the thoughtful room design, highlighting ample clearance for power wheelchairs and roll-in showers with sturdy seats and grab bars. 9
- On-site restaurant Bank & Bourbon earns steady praise for its rustic setting, brunch, and dishes like the smoked pastrami pork belly. 161718
- Sweeping views overlooking downtown Philadelphia, especially from the highest floors and the 33rd-floor ballrooms, are universally appreciated. 3210
The catch
Who it's for
- — Guests needing full wheelchair accessibility
- — Travelers who want transit and walkable sightseeing downtown
- — Fans of historic Art Deco architecture
Skip it if
- — Travelers who dislike auditing checkout bills for credit errors
- — Sleepers sensitive to firm mattresses
Seen on camera
6 moments · 1 video · Loews Philadelphia Hotel
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Oh, look how cute it is. Literally, I have these pillows in my storage unit back in Miami. Very similar. How cute. Look…”
youtube.com5:58“Look how beautiful the room is. I should film my podcast here. This is like a good room for that.”
youtube.com6:48“Here's the room. It's cute and cozy. That is the best way to describe the room.”
youtube.com21:48“The bed looks very comfortable. all be working from this bed all day.”
youtube.com21:54“And then there's a cute little bathroom.”
youtube.com23:19“Street level. They also do their breakfast here. So, it's kind of like a diner in the mornings, which is so cool.”
youtube.com34:38Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Paying $8 more direct is likely worthwhile if you value Loews Loyalty points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
89Food
93Location
94- “If you fancy in-room dining instead, that is also an option. We could not have been in a better location! Loews Philadelphia is located right in the heart of Downtown and is in walking distance within of tons of shops, dining, and landmarks.” 3
- “The Loews is in a fabulous neighborhood-Center City-which makes it easy to walk to landmarks like City Hall, theaters like the Wilma Theater or great restaurants and bars.” 18
Room
87- “Speaking of the beds, it was SO comfy! High thread count sheets coupled with the right-amount-of-fluffy pillows Added to the difficulty of getting out the bed and leaving the warm and cozy room.” 3
- “Though the hotel offers a range of standard rooms and suites, my premium double room was nice enough that I almost didn't want to venture out (it could have been the cold December weather too, but credit to the Loews rooms where credit is due).” 18
Service
88Bed & Sleep
88Value
82- “Fortunately i had a wedding rate and I'm only staying one night on, $200 couldn't believe the rate for a big city.” 13
Where it is, how to reach it
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 3 points below the mid-range median of 89, across 494 hotels in the same bracket. In Philadelphia it sits 1 point below the local median of 87.
- This hotel
- 86
- Bracket median
- 89
- Index median
- 90
Based on 494 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 61 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “I would say the staff here at this establishment were very nice and respectful.” 13
- “The lobby of the Loews Hotel has been converted into a check-in area, a sitting area that has a wall of TVs, and a very nice looking restaurant and bar known as Bank and Bourbon.” 2
- “I didn't love it the way I love the Westin but it was nice and kind of chic. We had a room with a view of the city, big bathroom with great products and towels.” 15
- “staff kind of full of themselves, though, in a we-think-we-are-uber-trendy sort of way. coming from someone who lived in soho for many years, i was somewhat underwhelmed.” 15
- “And, of course, the extremely friendly concierge is available in the lobby to answer any and all questions, or just to point you in the right direction.” 18
- “I was pleasantly surprised to learn I could check in right away and head straight up to my room.” 17
- “Yeah next time I stay there I will be sure to check in with the front desk multiple times as they messed up the credit allocation upon checking out I noticed.” 13
- “Stayed there last night and got the two drinks comped, $100 general hotel credit, and room upgrade. They screwed up my credit allocation at checkout just like OP mentioned but quickly resolved it by calling the front desk.” 13
- “The staff was friendly and responsive, and switched our room after our neighbors had LOUD "fun" every 2 hours and we got no sleep the first night.” 6
- “The first night they ran out of non-smoking rooms, but the second day the staff was quick to move us into a fresher smelling room.” 6
- “The accompanying mimosas and stellar service were just icing on the cake dessert plate.” 18
- “The hotel is the former home to the Philadelphia Savings Fund Society (PSFS), and the lobby's Art Deco-inspired design pays homage to the building's storied past, while the warm, attentive service makes every guest feel like a VIP.” 1
- “When the manager arrived, she also lied to us and told us they were fresh out of king bed rooms.” 6
- “I didn't realize it until the bill was sent to me after my stay. But the customer support is good in helping you resolve these issues.” 13
- “Loews Philadelphia Hotel has all of the amenities guests expect from an upscale property, including a lobby bar, stylish restaurant, business amenities, and exceptional staff service.” 16
- “Be sure to check out the 33rd floor for some of the best views of the city and beyond.” 10
- “The Loews Philadelphia Hotel excels at customer service; guests are consistently impressed with the attentive housekeepers and the knowledgeable concierge.” 10
- “Water pressure was high, making for a truly enjoyable shower.” 9
- “The roll-in shower was fantastic, with grab bars in all the right places and a sturdy shower seat attached to the wall.” 9
- “The bathroom was spacious and clean, and the views from the hotel were great!” 6
- “And then there's a cute little bathroom.” On camera523:19
- “The bathroom sink was set at the right height to allow my wheelchair to roll underneath and the water faucet was easy to operate.” 9
- “If you fancy in-room dining instead, that is also an option. We could not have been in a better location! Loews Philadelphia is located right in the heart of Downtown and is in walking distance within of tons of shops, dining, and landmarks.” 3
- “I have stayed at Philly location many years ago and really enjoyed that location.” 13
- “Loews Philadelphia Hotel has a prime location, situating guests within walking distance of some of the city's most famous attractions.” 1
- “Location, location, location! The hotel sits conveniently close to Reading Terminal Market, Independence Hall, Philadelphia Museum of Art and Pennsylvania Convention Center.” 17
- “Excellent location to Lord and Taylor, the market (can't remember it's name).” 15
- “With so many tourist attractions, restaurants and bars within walking distance (including the Hard Rock Cafe on the opposite corner), the Loews Hotel is at the center of the action.” 9
- “Public transit connections couldn't be more convenient. Multiple city bus routes are located in front of the hotel and the wheelchair accessible 13th Street subway station is just steps away.” 9
- “The Center City location is exceptional, but upscale alternatives abound in the area, like the opulent Hyatt at The Bellevue.” 16
- “The Loews is in a fabulous neighborhood-Center City-which makes it easy to walk to landmarks like City Hall, theaters like the Wilma Theater or great restaurants and bars.” 18
- “Another great thing about the Loews Philadelphia Hotel is its location. The hotel is located just steps away from Philadelphia's City Hall and attractions like the One Liberty Observation Deck and the Wanamaker Organ.” 2
- “Once you're ready to hit the town, you'll find yourself ideally located within a 15-minute walk of Philadelphia's boutiques, restaurants and beloved sites, including Independence Hall.” 10
- “The bed was fitted with clean, comfortable sheets, and the furniture in the room seemed both clean and high quality.” 2
- “Speaking of the beds, it was SO comfy! High thread count sheets coupled with the right-amount-of-fluffy pillows Added to the difficulty of getting out the bed and leaving the warm and cozy room.” 3
- “The decor is sleek and minimalist, with neutral tones accented by black and white photos, creating a calming yet stylish atmosphere.” 1
- “The work desk was wheelchair accessible and the accompanying chair could be rolled out of the way easily.” 9
- “I loved that the bed faced the windows instead of the TV. While it might have made the TV a little more challenging to watch, it was worth it to be able to lay in bed and look at the amazing view.” 2
- “My room was light and chic, with clean, neutral shades of light gray and blue.” 17
- “Though the hotel offers a range of standard rooms and suites, my premium double room was nice enough that I almost didn't want to venture out (it could have been the cold December weather too, but credit to the Loews rooms where credit is due).” 18
- “High thread count sheets coupled with the right-amount-of-fluffy pillows Added to the difficulty of getting out the bed and leaving the warm and cozy room. There was also a mini fridge, a desk perfect for working, and a shower with amazing water pressure, all things I love in a great hotel room.” 3
- “Here's the room. It's cute and cozy. That is the best way to describe the room.” On camera521:48
- “The room's interior was spacious. Its centerpiece, a single Queen size bed, was plush, comfortable and topped with an abundance of pillows.” 9
- “I received a room upgrade from the deluxe room to luxury room which was nice as the view was really nice.” 13
- “read more Nice - we got bumped from another local hotel on a friday night and ended up with a free room at the loews. it is a boutique hotel, but it was extremely clean and the standard room was large.” 6
- “There was space for my power wheelchair on all sides of the bed, and plenty of room for a 360-degree turn. For a hotel with such a prime downtown location, I was impressed with the room's square footage.” 9
- “Look how beautiful the room is. I should film my podcast here. This is like a good room for that.” On camera56:48
- “The beds were hard for me though and they don't use fitted sheets. There was also a nice lounge chair in the room.” 15
- “Fortunately i had a wedding rate and I'm only staying one night on, $200 couldn't believe the rate for a big city.” 13
- “The hotel also features a stellar restaurant, Bank and Bourbon, that offers breakfast, lunch and dinner-and even a brunch buffet.” 18
- “Street level. They also do their breakfast here. So, it's kind of like a diner in the mornings, which is so cool.” On camera534:38
- “The food itself was pretty good there was no standout dish that I personally ordered myself that blew me away.” 13
- “The restaurant is actually very good at the hotel as is the bar.” 15
- “My friends and I dined at Bank and Bourbon for brunch and it was so good.” 18
- “Bank & Bourbon Restaurant is another highlight. The restaurant has charming rustic decor and seasonal, classic American dishes f” 16
- “The hotel's 581 guest rooms and suites are modern in design, featuring floor-to-ceiling windows that offer beautiful views of the city skyline.” 1
- “This floor features several ballrooms, so it may not be open to guests at all times, but the view from up here makes a stay at the Loews Hotel worthwhile on its own. Looking out over the city, you'll be greeted by one of the best views available in Philadelphia.” 2
- “The bed looks very comfortable. all be working from this bed all day.” On camera521:54
- “The beds are luxurious enough that I had a great night of sleep.” 18
- “only problem the bed was like a rock. I literally worke up in pain through the night. it was really bad.” 6
- “The king-sized bed was comfortable, and the heavy comforter felt like a warm hug as I slept with the air-conditioning blasting.” 17
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 17 sources carry no publication date, so we cannot tell how current they are.
Ask about Loews Philadelphia Hotel
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 55/100We read 18 sources for this property, and pulled 79 traveler insights worth knowing. Last checked 2026-08-28.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 3Where to Stay in Philadelphia: Loews Philadelphia Hotelworldofawanderer.comReview site2022-12-14Ageing5 quotes used
“If you fancy in-room dining instead, that is also an option. We could not have been in a better location! Loews Philadelphia is located right in the heart of Downtown and is in walking distance within of tons of shops, d…”
Read originalworldofawanderer.com - 1Hotel Review: Loews Philadelphia Hotelpursuitist.comReview siteDate not stated5 quotes used
“Don't miss the roasted amish chicken or the decadent chocolate crunch cake with bourbon vanilla ice cream.”
Read originalpursuitist.com - 2Reviewing My Stay at the Loews Philadelphia Hoteluncoveringpa.comReview siteDate not stated6 quotes used
“The bed was fitted with clean, comfortable sheets, and the furniture in the room seemed both clean and high quality.”
Read originaluncoveringpa.com - 4Philadelphia Marriott Downtown vs Loews Philadelphia Hoteltripexpert.comReview siteDate not statedRead originaltripexpert.com
- 5PHILLY IN AUTUMN | LOEWS HOTEL, RITTENHOUSE ...youtube.comVideoDate not statedListened for quotes only8 quotes used
“The bed looks very comfortable. all be working from this bed all day.”
Read originalyoutube.com - 6Loews Philadelphia Hotel - 14 Reviews - Birdeyereviews.birdeye.comReview siteDate not stated8 quotes used
“Historic art deco foyer...I love the minimalistic luxury look!”
Read originalreviews.birdeye.com
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