Hyatt Regency Cleveland at The Arcade
Historic downtown hotel set inside a landmark arcade, walking distance from Cleveland entertainment.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Set inside a historic arcade in downtown Cleveland, this hotel puts guests adjacent to the entertainment district and event venues. Visitors appreciate the friendly check-in service and comfortable king-sized beds. However, poor soundproofing causes noise issues in inner Arcade rooms during events, and some un-renovated rooms show their age. 98
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The downtown Cleveland location is a major asset, placing guests within walking distance of local attractions and the entertainment district. 97
- Front desk staff and check-in agents receive consistent praise for friendly service. 8
- Poor soundproofing means inner Arcade rooms can be noisy during events, while exterior windows often face directly into a parking garage. 94
The catch
- Room decor varies widely: renovated suites feature modern furniture, while un-renovated rooms feel dated with light wood furniture and brown patterned carpets. 97
- Bathroom experiences are mixed, with some guests reporting good water pressure and ample vanity space, while others cite dark shower tubs and long waits for hot water. 8
Who it's for
- — Downtown event attendees
- — Fans of historic architecture
- — Walkability to the entertainment district
Skip it if
- — Light sleepers sensitive to event noise
- — Travelers prioritizing panoramic city views
- — Guests hoping to avoid dated, un-renovated rooms
Paying $2 more direct is likely worthwhile if you value World of Hyatt points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
87Location
93Room
82Service
86Bed & Sleep
82Value
79Nothing quotable yet on this one — the score leans on the rest of the coverage.
Where it is, how to reach it
Details checked 2026-08-29
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 7 points below the mid-range median of 89, across 517 hotels in the same bracket.
- This hotel
- 82
- Bracket median
- 89
- Index median
- 90
Based on 517 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 24 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “While the view was bad, the worst part of the room was the smell of stale cigarette smoke. My guess is that either the room had previously been a smoking room in the hotel, or perhaps long ago it was a smoking area before the hotel conversion.” 4
- “The one small window was offset towards the back/side of the room. It looked out through a narrow gap in the building into the top level of a parking garage. While the view was bad, the worst part of the room was the smell of stale cigarette smoke.” 4
- “The check-in desk is to the left upon entering the lobby. The agent was friendly and informed me that I had been upgraded to a Suite One King Bed.” 8
- “Sophistication exudes from all corners here with classic, breathtaking decor to lend a fairytale-esque aura for your special day.” 6
- “The closet had a safe, iron, and plenty of space to hang your clothing.” 4
- “One of the worst Hyatt Regencies outside of the history and decor. You should see their suites. They haven't been touched in 15-20 years.” 8
- “Next time book an interior room within the arcade. Rooms and Suites are much larger. I always get the suite upgrade. Much prefer these rooms to the tower rooms.” 8
- “Renovated options consist of the Arcade Rooms and Suites and have substantially more modern decor than the un-renovated rooms, which look dated with light wood furniture, brown patterned carpets, and striped drapes.” 9
- “Accommodations contrast the arcade's Old World interiors and feature modern, sleek furniture as well as minifridges, 32-inch flat-screen TVs and complimentary Wi-Fi access.” 7
- “The bathroom and bedroom were past the living room. The bathroom was small with a vanity (with a single sink), a toilet, and a shower/tub combo (I'm never a fan of these).” 8
- “The shower/tub combo served its purpose. Water pressure and temperature were good.” 8
- “The bathtub and shower are opposite the mirror. There is a single wall mounted shower head. With the shower curtain drawn and no light above the tub, it is a fairly dark shower experience.” 4
- “The vanity offered a good amount of counter space and a bright light.” 8
- “While competitively priced for a downtown property, travelers might want to compare rates with the nearby Holiday Inn Express Cleveland Downtown, which offers exceptionally large rooms in a historic building.” 9
- “Excellent downtown location adjacent to entertainment district and near attractions” 9
- “The event I was attending was a few blocks from the Hyatt Regency Cleveland at The Arcade and it made for the perfect location downtown.” 8
- “While the hotel's aesthetics definitely caught the eye of lodgers, the biggest draw of this Hyatt Regency is its location, according to reviewers. Situated in downtown Cleveland, the Hyatt Regency puts guests near numerous top attractions, including the Rock and Roll Hall of Fame, the Quicken Loans Arena, Progressive Field and the lively East 4th Street.” 7
- “I love that part! You booked a CITY view, though. Despite the upgrade, I think I would have preferred a real view than what you got here. That part is sort of disappointing.” 8
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about position on the floor.
- 12 sources carry no publication date, so we cannot tell how current they are.
Ask about Hyatt Regency Cleveland at The Arcade
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 20/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-08-29.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 8Hotel Review: Hyatt Regency Cleveland at The Arcadethebulkheadseat.comReview site2025-09-14Recent13 quotes used
“The bathroom and bedroom were past the living room. The bathroom was small with a vanity (with a single sink), a toilet, and a shower/tub combo (I'm never a fan of these).”
Read originalthebulkheadseat.com - 4Hyatt Regency Cleveland at The Arcade Review | SingleFlyersingleflyer.comReview site2025-08-10Recent6 quotes used
“While the view was bad, the worst part of the room was the smell of stale cigarette smoke. My guess is that either the room had previously been a smoking room in the hotel, or perhaps long ago it was a smoking area befor…”
Read originalsingleflyer.com - 9Hyatt Regency Cleveland at The Arcadeoyster.comReview site2024-08-10Ageing6 quotes used
“Its spectacular glass skylight ceiling spans over 300 feet across the five-story atrium, with the top three floors occupied by the hotel.”
Read originaloyster.com - 17
- 15Hyatt Regency Cleveland at the Arcadehomemadehome.comReview site2014-11-17AgeingRead originalhomemadehome.com
- 2Fitness Center Review - Hyatt Regency Cleveland at the ...willrunformiles.boardingarea.comReview site2014-06-18Ageing1 quote used
“The fitness center is nicely decorated, as if it were a living room rather than a gym.”
Read originalwillrunformiles.boardingarea.com