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Hyatt Regency Chicago
Large riverfront hotel steps from Michigan Avenue with fast atrium elevators and scenic Chicago River views.
Strong · Deep coverage · read from 25 sources · 230 traveler insights
82
RoomExpert Score
Strong
The verdict
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Read it your way
Hyatt Regency Chicago is a large riverfront property located steps from Michigan Avenue and downtown attractions. Guests value the comfortable beds, quick glass elevators, and views overlooking the water. However, reviewers consistently point out frustratingly slow internet and unusually small bathrooms in standard rooms. 1816193
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The central location right along the Chicago River puts guests within easy walking distance of Michigan Avenue. 1613
- King-size beds and pull-out options like the Murphy bed provide consistently comfortable sleep. 51614
- The fast glass elevators move quickly between floors with clear views over the massive atrium. 52416
- Staff at registration and the Regency Club lounge deliver friendly, efficient service. 181525
The catch
Who it's for
- — Riverfront sightseeing
- — Travelers with Regency Club access
- — Families booking suites with extra beds
Skip it if
- — Guests who rely on fast, reliable in-room Wi-Fi
- — Light sleepers sensitive to thin walls
- — Anyone expecting spacious bathrooms in standard rooms
Seen on camera
6 moments · 3 videos · Hyatt Regency Chicago
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“fortunately i am in one of the buildings here the main one that has a great overview of the river down below and the the…”
youtube.com0:14“Hyatt Regency is one of the if not the largest hotel in Chicago pretty good central location”
youtube.com1:10“a normal bathroom here nothing too special about this it's really just a standard bathroom with standard toiletries towe…”
youtube.com1:42“it's always a good time to have smoked salmon that the buffet is feeling pretty good some fruit s roasted vegetables”
youtube.com4:25“i kind of like how this desk is situated here you still you know got a view of the whole room you're not confined here t…”
youtube.com1:49“coming back in here really nice large room i like this it's big enough as a junior suite”
youtube.com3:15Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$284est. per night
World of Hyatt member rate · King Guest Room
Keep: World of Hyatt points · elite nights · eligible benefits
Expedia
$278est. per night
Public rate · King Guest Room
Forfeit: World of Hyatt points · elite nights · eligible benefits
World of Hyatt benefits may not apply.
Award stay: about 32,000 World of Hyatt points a night. Availability not checked.
RoomExpert read
Paying $6 more direct is likely worthwhile if you value World of Hyatt points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$284est. per night
Estimated range: $233–$339
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
87read from 1 source · Deep coverage
- “When we walked in to the room one of the first things we both commented on was the lighting in the bathroom. It was bright and well lit. It was also very spacious and we appreciated the amenities of a hair dryer and travel toothpaste.” 24
- “The bathroom was clean and nicely lit. A ladder hanger provided a lot of room for towels and clothing.” 14
Food
90read from 16 sources · Deep coverage
- “Def staying again and this is a great hotel to use Club Access Award - gets you A+ breakfast.” 21
- “Each morning, we grabbed breakfast at American Craft Kitchen & Bar, located right in the lobby. It was casual, family friendly, and the food was excellent-exactly what you want before a full day exploring Chicago.” 16
Location
94read from 1 source · Deep coverage
Noise
83read from 4 sources · Solid coverage
Room
83read from 1 source · Deep coverage
- “The room was clean, quiet, and had the most amazing view of the city. I don't know about you, but there really is nothing better than a room with a view. It was probably the favorite aspect of our room.” 9
- “For families needing room to spread out, the Millennium Suite is a game changer. This 700-square-foot suite features sleek, modern finishes and incredible views of the Chicago River and downtown skyline.” 16
Service
85read from 1 source · Deep coverage
- “Where this property stands out is its customer service. There were people at the entrance, at check-in, online, and at the lounge to assist me and greet me whenever I made an appearance.” 8
- “So close to everything, and the renovations really gave new life to the hotel. Staff was super caring too.” 21
Bed & Sleep
86read from 1 source · Deep coverage
Value
78read from 1 source · Deep coverage
- “One of the reasons I booked this hotel, other than the fantastic off-peak price and great location, was the fact that it had an open club lounge, which is something that's becoming harder to find these days.” 18
- “Overall, we had a great experience at the hotel and found it to be a tremendous value on points.” 3
Where it is, how to reach it
151 East Wacker Drive
Chicago, Illinois
60601-3709 USA
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $$ usually buys
Scores 8 points below the mid-range median of 90, across 368 hotels in the same bracket. In Chicago it sits 9 points below the local median of 91.
Price bracket
$$
Mid-range
- This hotel
- 82
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 6 mentions
- 2 mentions
- 2 mentions
- 2 mentions
- 1 mention
- 1 mention
Avoid
- 1 mention
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Food
66
Bathroom
64
Value
54
Room
43
Noise
42
Service
41
Location
26
Bed & Sleep
9
View the 176 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Service34 mentions · 1 filmed
- “The problem was our GPS kept getting us turned around due to the upper and lower streets. We eventually were able to find the garage and valet underground but recommend using the efficient and convenient valet service up top, it's far less confusing and the views are incredible.” 24
- “The service was okay during breakfast but could have been a bit better though.” 10
- “Overall, the rooms are comfortable and business-friendly.” 15
- “Where this property stands out is its customer service. There were people at the entrance, at check-in, online, and at the lounge to assist me and greet me whenever I made an appearance.” 8
- “I was immediately impressed with the size of the overhead atrium in the hotel's main tower, where reception and most of the main amenities were located. There was a small check-in line, but the hotel had a separate check-in area for World of Hyatt elites. That line was shorter and moved quickly.” 5
- “Overall, it was a quick and easy check-in process.” 18
- “When it was my turn, a friendly employee found my reservation quickly, confirming the number of nights and that I'd booked with points.” 5
- “The duty manager even came around to greet me, which is always a nice touch.” 8
- “Registration is more efficient now than ever. By moving the concierge and car rental desks to a separate area on the first floor, Hyatt Regency Chicago has modernize the registration process with high-tech features such as iPad check-in services, check-in pods and kiosks (note, wifi is free throughout the entire lobby and skybridge).” 15
- “A sleek water feature runs tastefully along the ground floor escalator, paying homage to the former massive fountain and landscaping that ran through the lobby - and greeted guests for than 30 years.” 15
- “Overall the staff did a great job keeping things smooth.” 23
- “So close to everything, and the renovations really gave new life to the hotel. Staff was super caring too.” 21
- “I walked inside to check in. The check-in counter is located on the mezzanine level of the hotel. The whole process was pretty quick.” 10
- “The beds were very comfortable with plenty of pillows and crisp white linens.” 18
- “When I returned that afternoon, check-in was smooth and my suite was waiting for me with exactly the view I had requested.” 8
- “The man who checked us in was very friendly and explained where we could find the club lounge along with where to have breakfast because it wasn't in the lounge.” 18
- “I was able to use all of my Uber Cash from the Platinum Card® from American Express and the American Express® Gold Card to help cover the cost. We arrived at the hotel mid-morning and were immediately greeted by a helpful woman who directed us to the second floor to check-in.” 18
- “VERY NICE, LOOKS NICE AND CLEAN WITH WONDERFUL VIEWS! THE STAWBERRIES LOOK YUMMY TOO!” 24
- “Breakfast was wonderful and all staff were very courteous.” 12
- “a normal bathroom here nothing too special about this it's really just a standard bathroom with standard toiletries towels soaps that kind of thing here” On camera131:42
- “Service is old school and makes the visit, location awesome, can get rooms w great river views.” 21
- “The lounge attendants were very friendly. The lounge even had a wall of board games to play.” 3
- “During my stay, I needed to use my car a couple of times and the valet attendants were quick and had my car waiting when I called ahead.” 15
- “The service I received at the Hyatt Regency Chicago was excellent. From my check-in experience to the restaurant hosts and wait staff, everyone was friendly and helpful.” 18
- “Previous visitors are also quick to compliment this Hyatt's customer service staff, which they describe as friendly and welcoming - if you get to meet them.” 25
- “Service was also very bad. The waiter almost never came by, getting a refill took forever and even getting the check was a nightmare and took forever.” 10
- “The club lounge attendants (who were so kind and helpful) served the drinks, which were charged to our room.” 18
- “Stayed recently and agree 100%! Service is old school and makes the visit, location awesome, can get rooms w great river views.” 21
- “Where: Chicago O'Hare ORD The Hotel was PACKED. They were hosting an anime/comic-con as well as hosting a few airline crews and it was JAMMED upon entering check-in. I was pretty surprised that we waited less than 2 or 3 minutes.” 19
- “The staff exceeded my expectations during this stay. When a hotel is at full capacity, service can suffer due to long waits at breakfast, lines forming at checkout, and other bottlenecks.” 5
- “Check-in was quick and we were on our way up to our room in just a few minutes. We were pleased to see the bellhop actually beat us to our room with our bags. He was very friendly and brought everything in for us.” 24
- “I live in Chicago and prefer this hotel over the PH for service alone.” 1
- “Check-in was quick and we were on our way up to our room in just a few minutes.” 24
- “The shuttle dropped off at the hotel's main entrance, and the driver was friendly while helping guests with their luggage.” 5
Location29 mentions · 1 filmed
- “HR Chicago location is more central. Just blocks from Chicago Loop, Millennium Park, Navy Pier and not far from North Michigan Avenue.” 1
- “Hyatt Regency Chicago is located in the northern part of The Loop close to Magnificent Mile with plenty of restaurants and upscale shops within walking distance.” 22
- “The location is really hard to beat, and we got a lot of value from the Regency Club lounge.” 3
- “Stayed recently and agree 100%! Service is old school and makes the visit, location awesome, can get rooms w great river views.” 21
- “First time visiting Chicago and the location was spot on. So close to everything, and the renovations really gave new life to the hotel.” 21
- “The location truly couldn't be better. Set right along the Chicago River, the hotel is steps from Michigan Avenue and within walking distance to many of the city's top attractions.” 16
- “Hyatt Regency Chicago is also perfectly located for anyone who wants to leave the hotel and choose to enjoy the restaurants and shopping that Chicago has to offer.” 15
- “Of course, staying in this central and picturesque location isn't the cheapest in the city, but the Hyatt is a bit more affordable than nearby competitors.” 2
- “We were excited that the hotel was in a great location. We were able to easily walk to many popular attractions including Magnificent Mile, the John Hancock Building, Macy's, and the Cultural Center.” 24
- “The location of the hotel is great for exploring the city. Lots of restaurants and interesting stuff in the area including the Cloud Gate (aka the bean), 360 Chicago Observation Deck and Magnificent Mile Shopping Street.” 10
- “Stayed here for 1 night before connecting on JAL in am. Best part was the airport pick up bus. I never saw such a airport transfer bus before.” 19
- “The Hyatt Regency O'Hare Chicago provided a complimentary airport shuttle around the clock. I received an email with a link to track its real-time location before arrival. The shuttle's location and estimated wait time were also displayed on screens near the main entrance, providing incredible convenience.” 5
- “Hyatt Regency is one of the if not the largest hotel in Chicago pretty good central location” On camera201:10
- “From the hotel, we could easily walk to the Chicago River, Millennium Park, Michigan Avenue and several L stops.” 3
- “Hyatt Regency Chicago has a prime location alongside the Chicago River.” 2
- “Service is old school and makes the visit, location awesome, can get rooms w great river views.” 21
- “The hotel, however, is a solid choice for a clean hotel with updated rooms in a great location.” 1
- “A positive feature of this location was that few people passed my door, reducing the chances of noise.” 5
- “It is well situated within walking distance of Millennium Park, the Magnificent Mile shopping district, and the theater district with multiple dining options all around the hotel.” 14
- “I've stayed here probably 20 times, and they're always good to work with, I always pick it when available because it's close to ORD, a reliable shuttle and it's reasonably priced.” 11
- “Plus, the complimentary airport shuttle was superior to what most hotels offer.” 5
- “First, it was amazing how centrally located the hotel is! Right off of the Magnificent Mile, in the heart of downtown Chicago.” 9
- “The upside of the location was the proximity to the airport and the free shuttle, which made it easy on arrival and departure.” 23
- “I've stayed there a couple of times the location is great but agree it can be a bit overwhelming with lots of people.” 3
- “The Hyatt Regency Chicago is a huge riverfront hotel in the heart of downtown Chicago. Just blocks from Millennium Park, Navy Pier, and the Magnificent Mile, this hotel's location is perfect for exploring all of Chicago's best sights and attractions.” 18
- “Location is best if you want to stay at Chicago Riverwalk.” 12
- “Hyatt Regency Chicago was the perfect choice for my 2-night Chicago weekend trip. It has a great location for exploring the city, and as a Category 3 property, the cost in points was incredibly reasonable.” 18
- “The area overlooking the river is far more desirable than the Magnificent Mile. The location of HR Chicago is more central.” 1
- “The downside of the location is that we were stuck out by the airport, a good half-hour (or more) from downtown Chicago.” 23
Room41 mentions · 2 filmed
- “Next to the room's front door was a full-length mirror, a safe, and an open closet. As someone who rarely uses hotel closets, I really like these open-concept closet areas.” 18
- “I recently stayed here and was not disappointed by using 12k WoH points for the PANORAMA SUITE, featuring a spiral staircase, conference table, views of two active flight paths, and groovy custom curved door on the second level.” 11
- “The carpet was replaced with a hard floor, and the room had the addition of a chaise lounge by the window. Our new room had a better view of the river, and we could see Lake Michigan:” 3
- “The suite was just the best and the views even better. I just wished i had more time to enjoy my stay here.” 10
- “From the hotel, we could easily walk to the Chicago River, Millennium Park, Michigan Avenue and several L stops. Our room for the first night was on the 32nd floor of the East building, which is connected to the lobby and the restaurants. It was a spacious room with two queen beds.” 3
- “We enjoyed the macro images of the Chicago landmarks throughout the room as well. There was a spacious desk that offered lots of room to blog and a nice bright desk lamp that was appreciated during the cloudy days.” 24
- “But looking past color choices, I thought the layout was fine for what I would technically call a junior suite - separate living and sleeping areas without a dividing wall.” 8
- “The windows in both parts of the suite give you stunning views of the river and part of the Chicago skyline.” 10
- “The room is so spacious. The view is just amazing! Great pictures.” 24
- “Plus, all rooms come with sleek work stations so you can catch up on emails from your own desk space.” 2
- “The room was clean, quiet, and had the most amazing view of the city. I don't know about you, but there really is nothing better than a room with a view. It was probably the favorite aspect of our room.” 9
- “Right off of the Magnificent Mile, in the heart of downtown Chicago. Our first impressions when we walked into our room was a sense of calm. The room was clean, quiet, and had the most amazing view of the city.” 9
- “The trend at new hotels is to get rid of desks, so I was happy to see it in the remodeled room.” 11
- “He was very friendly and brought everything in for us. We were immediately impressed with our 33rd floor room. It was a good size for the two of us and the decor was subtle neutral browns splashed with welcome and warm reds and oranges.” 24
- “While we didn't get any "extra" upgrades or benefits, the room was solid.” 19
- “In addition to its excellent Chicago location, recent travelers also praise the hotel's guest rooms, which boast simple (yet stylish) decor, flat-screen TVs, floor-to-ceiling windows and free high-speed Internet access.” 25
- “The room looks so spacious for a city hotel, and you totally won me over with those strawberries!” 24
- “Lest you think I can be bribed with candy, the suite didn't knock my socks off. I loved the view and the welcome I received at check-in.” 8
- “At 351 square feet, the room wasn't enormous, but it had plenty of space for 3 people during this short trip.” 18
- “The views were fantastic, and there was a chaise lounge in front of the window so we could enjoy them.” 18
- “Unfortunately the really big suite and the bi level suite haven't been updated. But it's a ton of space and fun for the views.” 11
- “The room we ended up in did indeed have a nice view of Lake Michigan through its floor to ceiling window.” 14
- “While the room had many windows, the views weren't great. They looked over the parking garage and ventilation systems.” 5
- “Speeds were slow when using the hotel's Wi-Fi, though connections were consistent. I got average speeds under 4 Mbps on downloads in my room.” 5
- “For families needing room to spread out, the Millennium Suite is a game changer. This 700-square-foot suite features sleek, modern finishes and incredible views of the Chicago River and downtown skyline.” 16
- “I was pretty surprised that we waited less than 2 or 3 minutes. We were on the back of the hotel with a quiet room and a MASSIVE tv. We were looking to grab some food, and rent a movie. This TV was CLUTCH!” 19
- “We also thought the large flat screen tv was easy to see from both beds and offered a clear picture with many channel choices. There was a comfy chair to relax and read in. We liked the additional floor lamp which added a soft touch of light to the room.” 24
- “The service and daily breakfast were excellent, and the room - though basic - met my needs.” 5
- “Microwave in room/floor would have been good.” 12
- “Our room overlooked the river, and my kids spent so much time in a chair pulled up to the window watching boats and city life pass by below. With views like these, the hotel is a standout pick for travelers seeking a convenient downtown base.” 16
- “I love the classic Hyatt Regency layout with the massive atrium inside and recently stayed at a hotel with this feature: Hyatt Regency O'Hare Chicago.” 5
- “The lobby was festively decorated for Christmas and Hanukkah. There was no line at the front desk, and we got our room assignment on the 32nd floor quickly.” 3
- “i kind of like how this desk is situated here you still you know got a view of the whole room you're not confined here to one area so i kind of like how that sort of splits the room in half” On camera41:49
- “By far our favorite feature of the room was the view. Being on the 33rd floor we were able to see other buildings, between those building out to the lake, and even watch the boats go up and down the river.” 24
- “The old rooms are okay, but certainly aged and (maybe it is all in my head) but I thought the bed was much better in the refurbished room than the older room.” 11
- “Here, I must give the hotel credit for truly updating the room. The tired furniture is gone. In its place, at least in my room, was a very comfortable bed, nice (faux) wood floor with rug, a comfortable couch, and a very comfortable desk chair and a desk.” 11
- “My room was a fairly standard Hyatt Regency room, although it was spacious and did seem to be recently renovated with plenty of USB outlets.” 23
- “The room was impeccably clean when we arrived and everything appeared to be in good shape.” 14
- “Individual reading lights were located on both sides of each bed - these were very handy!” 18
- “The hotel was undergoing some renovations and was very full, so I didn't get a suite upgrade, but I appreciated getting an updated room with a great view.” 18
- “coming back in here really nice large room i like this it's big enough as a junior suite” On camera43:15
Value19 mentions
- “I always pick it when available because it's close to ORD, a reliable shuttle and it's reasonably priced. Plus a great deal on points.” 11
- “Grabbed a veggie burger and some potato skins. Maaaaaybe a couple beers 😉 Food was decent, but the price is steep!” 19
- “The hotel's busyness meant I didn't get a room upgrade and that wait times at breakfast could be long, but the service was still good, and the hotel was easily worth its cost each night.” 5
- “Wine is $5 for a glass, which is "cheap" in Chicago. It is about $12-$15 downstairs.” 1
- “I complained about slow internet and no hot water for few mins in am and they waived cash charges and returned points to account 🙂” 19
- “Great locations and deals for every budget.” 12
- “The slippers and robes were not provided despite the high room rate. Also, the conditioning could not be freely adjusted even when the room was too warm, which was quite uncomfortable.” 12
- “One of the reasons I booked this hotel, other than the fantastic off-peak price and great location, was the fact that it had an open club lounge, which is something that's becoming harder to find these days.” 18
- “I've stayed here probably 20 times, and they're always good to work with, I always pick it when available because it's close to ORD, a reliable shuttle and it's reasonably priced. Plus a great deal on points.” 11
- “The restaurant in the lobby has cheap cocktails and apps.” 1
- “Overall, still love the location and general hard product of this property and think it's a great deal at the current cat 4 prices, though I would hesitate to pay above 20k/night given that the PH is significantly nicer and the point difference might be worth the upgrade.” 1
- “Guests may want to compare rates with the nearby Wyndham Grand ChicagoRiverfront. There is a pesky fee for Wi-Fi.” 22
- “The cash cost of the room would have been $247 per night. That works out to 2.7 cents per point in value - an excellent deal considering we value Hyatt points at 1.5 cents each.” 18
- “Overall, we had a great experience at the hotel and found it to be a tremendous value on points.” 3
- “The hotel shuttle put many other hotels' transportation offerings to shame, and the price was excellent.” 5
- “Just wanna say the Hyatt Regency Chicago is an amazing value.” 21
- “It had outlets along the side which made it easy to charge all of my devices. We also thought the large flat screen tv was easy to see from both beds and offered a clear picture with many channel choices.” 24
- “Hyatt Regency Chicago was the perfect choice for my 2-night Chicago weekend trip. It has a great location for exploring the city, and as a Category 3 property, the cost in points was incredibly reasonable.” 18
- “The rate was pretty affordable and appropriate given a few drawbacks, so I think we got a good value.” 8
Noise5 mentions
- “To access the Premier Tower, you have to walk through a corridor off the lobby away from the main part of the hotel and take a separate elevator which is confusingly numbered with floors 21-29.” 23
- “I heard a few planes from the airport, but the soundproofing was pretty good considering the youth hockey players staying on my floor.” 23
- “The elevator area was accessed through walkways between the outer section (where rooms were) and the central area for elevators, and these went in different directions on alternating floors to create a unique look. However, the waiting areas themselves were rather plain.” 5
- “Walls are thin but never so bad that noise disturbed sleep.” 21
- “Some travelers do note that the walls are thin, so if you're a light sleeper, you may want to request a room on a higher floor to avoid late night street noise.” 25
Food29 mentions · 1 filmed
- “The restaurant had a nice menu selection and even had a fantastic buffet which we will be sure to get next time we are here.” 24
- “I think cookies were out when I stopped by in the am. We had breakfast included, but I could not imagine paying cash for the buffet. I think the bill for 4 of us was over $150 every morning.” 1
- “The main issue was that the food wasn't very interesting. Drinks were self-service, which is good, and the snacks consisted of a lot of cured meats, cheese, and roasted vegetables.” 8
- “Def staying again and this is a great hotel to use Club Access Award - gets you A+ breakfast.” 21
- “No room service after 12. purchased overcooked hotdog and cold chicken from marketplace.” 12
- “The one thing that could be improved was the coffee. It was so bad that I had to go buy some coffee at the coffee shop on the lower level near the conference center. I'm no coffee snob, but this was absolutely undrinkable.” 23
- “Employees were also friendly wherever I encountered them, whether that was asking for non-dairy milk for coffee at breakfast, grabbing a snack from Perks, or boarding the airport shuttle.” 5
- “Breakfast was quite impressive. There were made-to-order omelets, along with all the usual breakfast foods.” 23
- “We settled on having an early dinner at the American Craft Bar & Kitchen, which has a delicious, locally sourced, farm-to-table menu with a hint of southern flair that seemed just the ticket.” 9
- “Guests of the Hyatt Regency Chicago are welcome to use the hotel fitness center, and the in-house restaurants -particularly Stetsons Modern Steak + Sushi - earn compliments for their cuisine.” 25
- “The breakfast spread was also pretty basic with pastries, sliced fruit, and smoked salmon.” 8
- “During my stay, they only offered a-la-carte breakfast. The buffet was closed as there were not enough people staying at the hotel, according to the waiter. The menu has a lot of good choices.” 10
- “As you arrive, American Craft Kitchen & Bar is directly in view, which offers casual dining under an architecturally stunning, steel trellis.” 15
- “The convention services team is excellent, the hotel can easily handle logistics for move-in/move-out, the team's flexibility with customizing catering and dining menus and there's a reasonable amount of space for parking needs - plus there's access to other nearby hotels to handle potential overflow needs.” 15
- “While the bar had an extensive drink menu - including beer, wine, and mixed drinks - it also had a food menu. Options included burgers, pasta, and a Mediterranean mezze platter (which I thoroughly enjoyed).” 5
- “it's always a good time to have smoked salmon that the buffet is feeling pretty good some fruit s roasted vegetables” On camera204:25
- “Stetsons, where sushi is as popular as steak, is definitely a cut above most hotel restaurants.” 25
- “The Hyatt Regency O'Hare didn't have a Regency Club lounge, so I had breakfast here daily. The buffet's offerings surpassed my expectations.” 5
- “I hope to get to Chicago one day! It looks like a very relaxing hotel. Love the food selection as well yum!” 24
- “Each morning, we grabbed breakfast at American Craft Kitchen & Bar, located right in the lobby. It was casual, family friendly, and the food was excellent-exactly what you want before a full day exploring Chicago.” 16
- “Breakfast was good though there was nothing particularly notable. Most of the buffet items were the same each morning with a few of the hot items rotating each day.” 14
- “I believe buffet breakfast is $36. I think it is fair price in Chicago.” 1
- “The Club doesn't serve breakfast, as Globalists will get that at the main restaurant in the lobby. However, the club serves evening hors d'oeuvre, which was great. It also gets changed up a bit every day.” 10
- “The fresh berries are gone (a victim of the pandemic, apparently) and the coffee is bad, but I always enjoy an omelet here as well as some watermelon, one of my favorite fruits no matter the time of year.” 11
- “The coffee and tea selections were in line with what I have seen at other Hyatt hotels - including the dreaded powdered coffee creamer (yuck). Thankfully, there was fresh coffee available in the lounge, so it wasn't a problem on this trip.” 18
- “And that breakfast spread looks amazing. I love the large variety of choices.” 24
- “That's no Chicago-style dog... You can enjoy a very respectable breakfast buffet at O'H American Grill.” 11
- “I think the HR Chicago is one of the nicest Hyatt hotels in America and by far, has the nicest employees. This hotel consistently treats globalists really well without any pushback. The breakfast is great.” 1
- “I haven't been in the inside since the late 90's, but they did a good job making it a bit more modern. It's too bad not everything is reopened and the food is subpar, but at least there are tons of food options close by.” 11
Bed & Sleep5 mentions
- “The beds were comfy, and we slept fine in this room.” 3
- “Bed and pillows extremely comfortable.” 12
- “The Murphy bed was perfect for my older kids, and my younger son ended up sleeping on the sofa-which is larger than it appears in photos. Housekeeping provided bedding, and he slept very comfortably.” 16
- “The king-size bed and sheets were comfortable, but the pillows provided only minimal support.” 5
- “The king bed was so comfortable I actually looked up the mattress to see if I could purchase one at some point.” 14
View3 mentions · 1 filmed
- “fortunately i am in one of the buildings here the main one that has a great overview of the river down below and the the skyline straight ahead so really fortunate to have that” On camera40:14
- “My view was nothing special, just the roof of a parking deck.” 23
- “BIG Bar is of course, big, like it's impressive views overlooking the Chicago River.” 2
Bathroom11 mentions
- “To be blunt, the bathroom was incredibly small. If my wife had been with me, using the bathroom at the same time would've been difficult.” 5
- “When we walked in to the room one of the first things we both commented on was the lighting in the bathroom. It was bright and well lit. It was also very spacious and we appreciated the amenities of a hair dryer and travel toothpaste.” 24
- “The bathroom was clean and nicely lit. A ladder hanger provided a lot of room for towels and clothing.” 14
- “While the standard bathroom is efficient in space, the mirror features excellent lighting.” 15
- “The bathroom was very small, with just a stand alone shower, and a small sink. For a quick overnight stay, no problem.” 19
- “If anything I would have preferred they do more with the bathroom. There were double sinks, which I consider mandatory for a suite, as well as a larger shower. But why bother with the second bathroom in the foyer?” 8
- “The shower was small and barely provided room to turn around. The silver linings were the solid water pressure and the fact that the water heated up quickly.” 5
- “The bath water got plenty hot and the shower pressure was adequate” 14
- “The bathroom was large and had a tub/shower combo.” 3
- “The bathroom was small but modern and functional. There was a single sink, toilet, and a stand-up shower. Thankfully, no shower curtains!” 18
- “I would have preferred a bit more counter space, but we got by just fine on this 2-night trip. There were a few bath amenities by the sink, including a full-sized body lotion.” 18
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about position on the floor.
- 25 sources carry no publication date, so we cannot tell how current they are.
Ask about Hyatt Regency Chicago
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 61/100We read 25 sources for this property, and pulled 230 traveler insights worth knowing. Last checked 2026-08-24.
0
Editorial
22
Blogs & sites
3
Video reviews
0
Podcast segments
Breadth
50
Depth
54
Freshness
96
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We keep reading Hyatt Regency Chicago. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 25 cited sources▾
Everything quoted on this page.
- 1Hyatt Regency Chicago REVIEW - MASTER THREADflyertalk.comForum threadDate not stated15 quotes used
“HR Chicago location is more central. Just blocks from Chicago Loop, Millennium Park, Navy Pier and not far from North Michigan Avenue.”
Read originalflyertalk.com - 2Hyatt Regency Chicagochicagotraveler.comReview siteDate not stated5 quotes used
“Of course, staying in this central and picturesque location isn't the cheapest in the city, but the Hyatt is a bit more affordable than nearby competitors.”
Read originalchicagotraveler.com - 3Great location, views and food: Hyatt Regency Chicago ...milesforfamily.comReview siteDate not stated10 quotes used
“The location is really hard to beat, and we got a lot of value from the Regency Club lounge.”
Read originalmilesforfamily.com - 4Hotel Review: Hyatt Regency Chicago. June 15th-17th 2022youtube.comVideoDate not statedListened for quotes only8 quotes used
“fortunately i am in one of the buildings here the main one that has a great overview of the river down below and the the skyline straight ahead so really fortunate to have that”
Read originalyoutube.com - 5Hyatt Regency O'Hare Chicago [In-Depth Hotel Review]upgradedpoints.comReview siteDate not stated25 quotes used
“I was immediately impressed with the size of the overhead atrium in the hotel's main tower, where reception and most of the main amenities were located. There was a small check-in line, but the hotel had a separate check…”
Read originalupgradedpoints.com - 6Hyatt Regency Chicago Reviews, Deals & Photos 2026expedia-aarp.comReview siteDate not statedRead originalexpedia-aarp.com
Showing 6 of 25 cited · 25 read
1/5
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