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Hilton Anchorage

A downtown high-rise offering views of Cook Inlet and the Chugach Mountains, though summer rates run steep.

Strong · Deep coverage · read from 19 sources · 146 traveler insights
74
RoomExpert Score
Strong

The verdict

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Hilton Anchorage is a large downtown property within easy walking distance of local restaurants and the waterfront. It does best with high-floor views of Cook Inlet and the Chugach Mountain Range, paired with convenient on-site dining at Territory Kitchen & Bar. However, guests frequently complain about fluctuating shower water temperatures and ambient noise from traffic or thin walls. Summer room rates can also feel steep given the aging room decor and occasional maintenance slip-ups. 151122

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • The downtown setting is super convenient for walking to nearby city attractions and the waterfront. 951
  • High-floor rooms reliably deliver great views of the Chugach Mountain Range and Cook Inlet. 1212
  • Showers frequently frustrate guests because water temperatures fluctuated constantly and are finicky to adjust. 154
  • Dining at Territory Kitchen & Bar and the breakfast buffet earns steady praise for delicious food and great drinks. 11410

The catch

  • Room quality draws mixed reactions, with some guests noting dated furnishings and broken AC, while others find spacious rooms with new granite counter tops. 1
  • Bed comfort is debated between reviewers who found heavenly beds with an ample amount of pillows and those reporting sway-backed mattresses. 3
  • Customer service is another point of contention, ranging from praise for courteous and helpful staff to complaints of awful service during busy stays. 912

Who it's for

  • Downtown exploring on foot
  • Views of the Chugach Mountains and Cook Inlet
  • Post-cruise travelers needing a central base

Skip it if

  • Budget travelers avoiding high summer rates
  • Light sleepers bothered by traffic and thin walls
  • Guests sensitive to fluctuating shower temperatures
Ways to book
Direct with the hotelRoomExpert pick
$270est. per night
Hilton Honors member rate · King Guest Room
Keep: Hilton Honors points · elite nights · eligible benefits
Check rates →
Expedia
$275est. per night
Public rate · King Guest Room
Forfeit: Hilton Honors points · elite nights · eligible benefits
Hilton Honors benefits may not apply.
See rates →
Award stay: about 36,000 Hilton Honors points a night. Availability not checked.
RoomExpert read

Booking direct costs no more here and keeps Hilton Honors points, elite nights and eligible benefits.

Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.

RoomExpert rate estimate
$270est. per night
Estimated range: $233–$339
Around our estimate

This sits inside our estimated range for this hotel.

Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.

Score breakdown

How the 74/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

81
read from 1 source · Deep coverage
  • The bathroom is awesome with a huge walk-in shower and nice amenities. 8
  • Generously sized bathrooms vary by room type, with King Suites featuring walk-in showers with glass doors and Double Queen Suites including shower/tub combinations. Both bathroom types have lovely tan tiling and roomy tan granite vanities. 14

Food

91
read from 9 sources · Solid coverage
  • The food is consistently delicious, and the atmosphere is always welcoming and relaxing. 8
  • The hotel had an amazing cook-to-order breakfast bar, along with the standard continental breakfast fare. You can wake up, grab a coffee, and then order a reindeer sausage omelette to get your morning started. 3

Location

89
read from 1 source · Deep coverage
  • "The Hilton has the best location of any of the luxury hotels, right in the heart of downtown." 10
  • I will definitely stay here again as it's in the perfect location and felt very secure. 8

Noise

86
read from 4 sources · Solid coverage
  • I stayed at the Hilton Garden Inn last summer and it was fine there. A little dated but clean and no unruly traffic. 9
  • Ambient noise from the busy road is noticeable in some suites, especially those that face east. 14

Room

74
read from 1 source · Deep coverage
  • Enjoy stunning views of the Chugach Mountains or the city skyline from your window, providing a constant reminder of the unique natural beauty that surrounds Anchorage. 18
  • Room was clean, large, comfortable and quiet - perfect after a long 28 hr day due to time differences! 8

Service

80
read from 1 source · Deep coverage
  • My bellboy Khari was extremely helpful and was patient with me as I walk quite slow due to a disability. 8
  • Breakfast staff Rita & Byron were so friendly and offered great service. 8

Bed & Sleep

80
read from 1 source · Deep coverage
  • The bed was acceptable but a bit on the firm side. 15
  • Poor maintenance, a bed sway-backed like a hammock, bars on the windows like a jail, noisy guests in the courtyard.... 5

Value

71
read from 1 source · Deep coverage
  • Consistent_Draft6454 • 3mo ago It's not great that is for sure. Its very clean. Alaska in summer is very expensive. 9
  • The Red Lantern is a more expensive restaurant with a bar. I've only had dinner there.... I'm not sure if they serve any other meals. We've enjoyed the dinners we've eaten there. 6

Where it is, how to reach it

500 West Third Avenue
Alaska
99501 USA

Details checked 2026-08-28

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Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $$ usually buys

Scores 15 points below the mid-range median of 89, across 494 hotels in the same bracket.

Price bracket
$$
Mid-range
This hotel
74
Bracket median
89
Index median
90

Based on 494 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 3 mentions
  • 1 mention
Avoid
  • 5 mentions
  • 1 mention

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Room
74
Bathroom
73
Value
68
Service
64
Noise
51
Bed & Sleep
45
Location
42
Food
33
View the 105 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Location22 mentions
  • Location is alright. I wouldn't cancel, just adjust your expectations. 9
  • "The Hilton has the best location of any of the luxury hotels, right in the heart of downtown." 10
  • Hilton's a fine hotel. Have hosted conferences there and the attendees said the rooms were fine. Walking distance to most downtown restaurants and shopping. 6
  • most of the rooms are pretty small and some have poor views unless you're on a high floor. Can't beat the location tho 9
  • I will definitely stay here again as it's in the perfect location and felt very secure. 8
  • If you want to be close to downtown things to do or the Alaska Railroad Depot, you can't beat the Hilton Anchorage's location. Everything is walking distance from here, from restaurants to activities. 2
  • Rooms can vary but I suspect you'll be fine. I prefer the Hilton's location over the Cook's, anyway. 7
  • Need a ride to the airport or to downtown Anchorage? The hotel has a free shuttle that runs frequently throughout the day. 3
  • Centrally located near lots of shopping and dining options in Midtown 14
  • I agree with many who say the location is great and the staff is great. 4
  • If you are, and you really should as you will see next in my review, going to take the train to your ship in Seward then this is an ideal location a short walk away with many fun things to do in town - just temper your expectation and you will have a nice stay! 15
  • Hilton Anchorage's prime downtown location and reliable comfort make it the city's largest hotel. 10
  • I live downtown just a few blocks from the Hilton. Even though the hotel is just ok, you will be able to access the coastal trail if you like to walk or bike (there are bike rental places not far from the Hilton). Plus you can walk to all the great restaurants 9
  • The Hilton Anchorage is in a great location, perfect for being able to walk to anything downtown, for easy access to the Tony Knowles Coastal Trail, and even for launching your Alaska trip via the Alaska Railroad. 2
  • Last month when we stayed in Anchorage for 3 days after our cruise, we stayed in the Comfort Inn Ship Creek. It is very clean and in a good location. 5
  • thewharfartscenter_ • 3mo ago Top 1% Commenter It's better than some, worse than others. It's better than some, worse than others. Location is alright. I wouldn't cancel, just adjust your expectations. 9
  • Consistent_Draft6454 • 3mo ago It's not great that is for sure. It's a clean place to sleep. Super convenient to all the downtown areas. 9
  • With restaurants, business centers, concierge, room service, and more, the hotel offers everything you've come to expect from Hilton yet in an unexpectedly beautiful place. You're a quick ride from the airport and a short walk to the convention center, as well as city shopping, restaurants and bars. 1
  • Good downtown location. Highly recommended. 8
  • Murray I was thinking about booking the Days Inn . We stayed in the Hilton, very nice rooms, very convenient location. We walked to restaurants, attractions. 5
  • I wished that the HGI Anchorage had been closer to the city center. It is located roughly 2 miles away, so you pretty much have to take the hotel shuttle (which only runs until 10 p.m.) or call a cab if you want to go downtown to explore. 3
  • The location of the Hilton Anchorage is ideal for exploring the city's attractions. Situated within walking distance of the Alaska Railroad Depot, the Dena'ina Civic and and the Tony Knowles Coastal Trail. 18
Food19 mentions
  • Only problem we had was with the restaurants. Loved our room tho. 9
  • The food is consistently delicious, and the atmosphere is always welcoming and relaxing. 8
  • Good food in the restaurants. It is located in a very accessible spot. 8
  • Bruins, the dinner restaurant at the Hilton Anchorage, is quite nice but not too fancy. I like it more for grabbing a drink, as there are better restaurants (in my opinion) just across the street, but it's there if you need it. 2
  • We stayed at the Hampton Inn in Anchorage on July 15th. I found it to be a typical Hampton Inn. Rooms were located on the interior. Had 2 beds with the newer "fluffy" bedding. Nice, clean non-smoking room. Had a decent breakfast in the morning. 5
  • The Territory Kitchen & Bar offers fresh seafood specialties and American classics for lunch and dinner, along with a full bar. The cozy space has a large fireplace and leather sofas for lounging. 14
  • Paying premium money for a room, I expect better. They do have a very nice breakfast buffet. 4
  • The Hooper Bay Cafe, a casual dining area with an outdoorsman feel, does great Alaska and American fare; at the breakfast buffet, you can ask for Alaska crab or salmon to be added to your omelette. 1
  • A little dated but clean and no unruly traffic. We ate one dinner downstairs in the casual "restaurant". It is part of the open lobby with tables and table side service. I thought the food was good, tasty, and fresh. 9
  • The Bear & Seal is a nice area just off the lobby for breakfast and lunch. It's been a couple of years since I ate there, but I've always thought the food was good. 6
  • Good food in the restaurants. 8
  • The hotel had an amazing cook-to-order breakfast bar, along with the standard continental breakfast fare. You can wake up, grab a coffee, and then order a reindeer sausage omelette to get your morning started. 3
  • Other stuff like WalMart, the Sears Mall and a movie theater are in the vicinity too but it would be a longer walk. We stayed at the Hawthorne Suites in June. The rooms were nice and the area seemed safe. They have a good complimentary breakfast with lots of variety. 5
  • This was ideal having arrived from Denali at 8pm and took off for Seward at 645am. They have a self serve breakfast like Marriott Courtyards, Embassy Suites etc which was nice and rooms were comfortable and quiet (especially quiet since RR is near). 5
  • A great breakfast. Would definitely stay again. 8
  • The restaurant is very nice with beautiful views of the 8
  • Consistent_Draft6454 • 3mo ago It's not great that is for sure. We ate one dinner downstairs in the casual "restaurant". It is part of the open lobby with tables and table side service. I thought the food was good, tasty, and fresh. 9
  • the bartenders pour a great drink and the food is high quality with a varied menu. 8
  • Murray I was thinking about booking the Days Inn . They have a good complimentary breakfast with lots of variety. 5
Room19 mentions
  • It's not great that is for sure. There were three electrical outlets in the room and the only one that worked was the one in the bathroom. 9
  • We stayed at the Hampton Inn in Anchorage on July 15th. I found it to be a typical Hampton Inn. Rooms were located on the interior. Had 2 beds with the newer "fluffy" bedding. Nice, clean non-smoking room. 5
  • First day the room was musty and hot. I lowered the thermostat, but no change. Told the front desk and they sen up a tech the next morning. However, that made no difference for the next day. It was still hot all night. 4
  • Poor maintenance, a bed sway-backed like a hammock, bars on the windows like a jail, noisy guests in the courtyard.... 5
  • I ahd a room with a beautiful view which is a plus. 8
  • It's not great that is for sure. . . it needs updated. Especially the electrical. I was there a few days in April so I doubt anything has changed. Edit for clarity: There were three electrical outlets in the room and the only one that worked was the one in the bathroom. 9
  • Enjoy stunning views of the Chugach Mountains or the city skyline from your window, providing a constant reminder of the unique natural beauty that surrounds Anchorage. 18
  • The double room my sister and I had was huge and comfortable. It had two heavenly beds, a chair, a big TV, and a really nice desk. (I'm all about the nice desk when I'm traveling and have work to get done.) The bathroom was even massive! 3
  • Sofa, chair and other items were all comfortable and in good shape. 15
  • I did get a bad room last summer with a broken AC in 80+ degrees and they wouldn't give us a new room until the maintenance man told the manager it was dangerous for our newborn to stay. 9
  • Room was clean, large, comfortable and quiet - perfect after a long 28 hr day due to time differences! 8
  • Rooms were a bit odd, mostly clean but slight bits of dirt or dust in the corners, my room had a particularly odd smell but it wasn't enough to deter me. 8
  • I stayed there last January and my room was so hot I had to turn off the heat and sleep with the window wide open, but in the summer, they'll probably have the air conditioning on. You'll be fine at the Hilton. Basically a couple of blocks from great shops, food, etc. 7
  • The double room my sister and I had was huge and comfortable. It had two heavenly beds, a chair, a big TV, and a really nice desk. 3
  • Consistent_Draft6454 • 3mo ago It's not great that is for sure. There were three electrical outlets in the room and the only one that worked was the one in the bathroom. 9
  • Only problem we had was with the restaurants. Loved our room tho. 9
  • I stayed there last January and my room was so hot I had to turn off the heat and sleep with the window wide open, but in the summer, they'll probably have the air conditioning on. 7
  • The room was very nice (and I travel a lot so I've seen it all!) 8
  • Standard bathroom. We've always lucked and and requested and got one of the ones that overlooks the Nenana River. Love opening the window and hearing the water. 6
Service26 mentions
  • Recent guests said the breakfast was above average, with delicious, customized options, and the staff was friendly and helpful. However, others pointed out that it's a bit far (3 miles) from downtown Anchorage, Alaska. 17
  • We had a great experience. We didn't need much and we were pleased that the staff was awesome for a few questions, and the place was in excellent condition. 8
  • Staff earns consistent praise, while the pool and fitness amenities keep guests satisfied-a solid midrange choice. 10
  • The hallways are still dark and dreary. A nice upgrade to the rooms, though. 8
  • My bellboy Khari was extremely helpful and was patient with me as I walk quite slow due to a disability. 8
  • Other stuff like WalMart, the Sears Mall and a movie theater are in the vicinity too but it would be a longer walk. We stayed at the Hawthorne Suites in June. The rooms were nice and the area seemed safe. 5
  • I've stayed there three summers in a row, the rooms are fine, gym is nice, customer service is absolutely awful. 9
  • I agree with many who say the location is great and the staff is great. 4
  • Excellent all around, free airport shuttle, professional front desk staff, nicely appointed and clean rooms. 8
  • Recent guests said the breakfast was above average, with delicious, customized options, and the staff was friendly and helpful. 17
  • And if you're here on a Saturday or Sunday check out the outdoor market down at the corner of 3rd and E. We just came back from Anchorage and stayed at the Holiday Inn Express near the airport. It's very nice and clean. 5
  • Breakfast staff Rita & Byron were so friendly and offered great service. 8
  • Customer service could definitely be better, but the staff at the baggage storage counter were good. 9
  • Great service with the cruise line staff working with the hotel to ensure a smooth transition to holiday. 8
  • Recent guests praised this pet-friendly hotel's customer service team, saying the staff was courteous and helpful. 12
  • I appealed to the front desk clerk and simply got a "brush off." After my stay I reached out to the hotel management and never got a response. This is what hotel service has become. 15
  • Hotel staff were nice, courteous and helpful. 8
  • Another important aspect of any hotel is the staff. The staff members at this hotel were friendly, helpful, and just generally nice people from what we could tell. 3
  • Murray I was thinking about booking the Days Inn . We stayed at the Hawthorne Suites in June. The rooms were nice and the area seemed safe. 5
  • Great service, the room service and cleaning staff are very helpful and professional. 8
  • Very nice spot to stay. Beautiful lake views. 8
  • You could send it to [email protected]. We stayed at the Downtown Marriott, and I (female) walked around alone some of the time. I never felt unsafe at all. It was in the daytime, so maybe night would be different. It was a very nice hotel, with a very friendly and accommodating staff.:) 5
  • The front desk staff was very friendly and helpful. 5
  • We had an absolutely wonderful stay at The Hinton, largely thanks to the incredible team who took care of us. Simina, Paula, and Domagoj went above and beyond at every turn - attentive, warm, and genuinely invested in making our stay memorable. 4
  • We stayed at the Hawthorne Suites in June. The rooms were nice and the area seemed safe. They have a good complimentary breakfast with lots of variety. The front desk staff was very friendly and helpful. 5
  • The highlight of this hotel is the service, the front desk woman was very nice and made me feel welcome. 8
Bathroom4 mentions
  • The bathroom is awesome with a huge walk-in shower and nice amenities. 8
  • The only complaint, and one again many others experienced, was the shower. Water temperatures fluctuated constantly and made showers an interesting experience. 15
  • Generously sized bathrooms vary by room type, with King Suites featuring walk-in showers with glass doors and Double Queen Suites including shower/tub combinations. Both bathroom types have lovely tan tiling and roomy tan granite vanities. 14
  • I also agree with one who said maintaining the shower temp is finicky. 4
Value7 mentions
  • Comments Section NewAstronomer6817 • 3mo ago It is ancient. It is ancient. The economy is struggling. But, it's summer in Alaska, so the prices are crazy high. 9
  • I looked at the Hilton for July - crazy prices! Going to search for an Airbnb which offers a lot more space at a reasonable price. 9
  • The Red Lantern is a more expensive restaurant with a bar. I've only had dinner there.... I'm not sure if they serve any other meals. We've enjoyed the dinners we've eaten there. 6
  • Rates can spike in high season 14
  • Consistent_Draft6454 • 3mo ago It's not great that is for sure. Its very clean. Alaska in summer is very expensive. 9
  • While breakfast s delicious, it isn't free. In fact, the cook-to-order breakfast is downright pricey, at roughly $15 per person. 3
  • I looked at the Hilton for July - crazy prices! 9
Bed & Sleep2 mentions
  • The bed was acceptable but a bit on the firm side. 15
  • Poor maintenance, a bed sway-backed like a hammock, bars on the windows like a jail, noisy guests in the courtyard.... 5
Noise4 mentions
  • Ambient noise from the busy road is noticeable in some suites, especially those that face east. 14
  • Some guests say it can be noisy here, either because of thin walls or vehicle traffic, but the staff still consistently wins praise for its professionalism. 13
  • Poor maintenance, a bed sway-backed like a hammock, bars on the windows like a jail, noisy guests in the courtyard.... 5
  • I stayed at the Hilton Garden Inn last summer and it was fine there. A little dated but clean and no unruly traffic. 9
View2 mentions
  • The view of the lake is stunning, especially with float planes taking off in the background. 8
  • When it comes to having a view, the Hilton Anchorage is one of the tallest buildings in the city, so you've got some beautiful sights either across town, at the mountains to the East or to Cook Inlet to the West. 2

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about position on the floor.
  • 10 sources carry no publication date, so we cannot tell how current they are.

Ask about Hilton Anchorage

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 56/100

We read 19 sources for this property, and pulled 146 traveler insights worth knowing. Last checked 2026-08-28.

0
Editorial
18
Blogs & sites
1
Video reviews
0
Podcast segments
Breadth
38
Depth
50
Freshness
99

Watch this hotel

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Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

7 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 19 cited sources

Everything quoted on this page.

  1. 9
    Hilton Anchorage : r/AskAlaska
    reddit.comForum thread2026-05-26Current29 quotes used
    Location is alright. I wouldn't cancel, just adjust your expectations.
    Read originalreddit.com
  2. 2
    Hilton Anchorage Hotel - the Highrise in the Middle of it All
    myalaskatrip.comReview site2024-11-20Ageing7 quotes used
    If you want to be close to downtown things to do or the Alaska Railroad Depot, you can't beat the Hilton Anchorage's location. Everything is walking distance from here, from restaurants to activities.
    Read originalmyalaskatrip.com
  3. 14
    Embassy Suites by Hilton Anchorage
    oyster.comReview site2024-08-18Ageing7 quotes used
    Rooms are clean, spacious, and contemporary, featuring large windows that let in plenty of natural light.
    Read originaloyster.com
  4. 18
    Hilton Hotel, Anchorage • Book for 2026 or 2027
    freedomdestinations.co.ukReview site2024-02-12Ageing3 quotes used
    Enjoy stunning views of the Chugach Mountains or the city skyline from your window, providing a constant reminder of the unique natural beauty that surrounds Anchorage.
    Read originalfreedomdestinations.co.uk
  5. 15
    The Hilton Anchorage Alaska Hotel Across From ...
    eyeoftheflyer.comReview site2023-06-28Ageing7 quotes used
    Water temperatures fluctuated constantly and made showers an interesting experience. This hotel really is all about location and an amazing view from high floors.
    Read originaleyeoftheflyer.com
  6. 3
    Hotel Review: The Hilton Garden Inn in Anchorage, Alaska
    dangerous-business.comReview site2012-09-11Ageing9 quotes used
    Need a ride to the airport or to downtown Anchorage? The hotel has a free shuttle that runs frequently throughout the day.
    Read originaldangerous-business.com
Showing 6 of 19 cited · 19 read
1/4

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