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Embassy Suites by Hilton Brunswick
An atrium hotel with free breakfast plagued by worn rooms, peeling wallpaper, and long elevator delays.
Exceptional · Deep coverage · read from 0 sources · 0 traveler insights
86
RoomExpert Score
Exceptional
The verdict
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Embassy Suites by Hilton Brunswick offers suite accommodations anchored by an open atrium in a convenient location. Guests appreciate having extra living space and the convenience of included morning meals. However, reviewers repeatedly report severe maintenance and cleanliness issues, from stained linens and peeling bathroom wallpaper to frustrating 20-minute elevator waits. 24
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently report rooms and bathrooms in poor condition, noting stained sheets, carpet missing sections, and peeling wallpaper. 410
- The open atrium design allows noise from kids and teenagers to leak throughout the property. 3
- Elevator service is a frequent frustration, with guests waiting up to 20 minutes while staff fill guest elevators with cleaning carts. 13
The catch
- While some appreciate getting a decent free breakfast for the family, others complain the food has shifted to powder eggs and microwave sausage. 133
- Some guests still consider the suites and morning meals a reasonable value, whereas others argue rising prices are unjustified given the worn conditions. drawn from the full read
Who it's for
- — Travelers wanting a convenient location
- — Guests seeking basic suite layouts
Skip it if
- — Light sleepers sensitive to atrium noise
- — Guests expecting clean, updated bathrooms and linens
Ways to book
Direct with the hotelRoomExpert pick
$185est. per night
Hilton Honors member rate · King Guest Room
Keep: Hilton Honors points · elite nights · eligible benefits
Booking.com
$192est. per night
Public rate · King Guest Room
Forfeit: Hilton Honors points · elite nights · eligible benefits
Hilton Honors benefits may not apply.
Award stay: about 22,000 Hilton Honors points a night. Availability not checked.
RoomExpert read
Booking direct costs no more here and keeps Hilton Honors points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$185est. per night
Estimated range: $145–$211
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
90read from 1 source · Deep coverage
Location
87read from 1 source · Deep coverage
Room
88read from 1 source · Deep coverage
- “Since that time, we have stayed at the Hilton Marina (totally enjoyed our stay, room was spotless and the ships are right in your backdoor!).” 5
- “Not to mention the living room area is nice to have if you have kids. Our kids are little and go to bed early so it's nice to be able to close the bedroom door and not have to just sit in the dark at 8pm.” 3
Service
91read from 1 source · Deep coverage
Bed & Sleep
90read from 1 source · Deep coverage
- “I came back with enough time to get 4 hours sleep before a flight. That's when I noticed blood stained sheets, carpet missing sections the size of a football and a bath tub floor that was textured because it was delaminated in several areas.” 4
Value
86read from 1 source · Deep coverage
- “My hotel used to have flowers, potted plants, tons of greenery around, in large concrete planters, all gone in favor of cost saving and brand streamlining. They still have some of the best values in the business - decent breakfasts plus happy hours and suites.” 3
- “Used to love Embassy Suites but it's definitely hit or miss now. I usually don't really need a suite so it's been harder to justify the price recently.” 3
Where it is, how to reach it
500 Mall Boulevard
Brunswick, Georgia
31525 USA
Details checked 2026-08-30
What’s nearby
Landmarks and transport around Embassy Suites by Hilton Brunswick. Distances are straight-line, so walking times are approximate.
- Altama Park — 4 min drive · 1.6 km
- Jacksonville International AirportJAX — 83 min drive · 82.7 km
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $ usually buys
Scores level with the modest median of 86, across 289 hotels in the same bracket.
Price bracket
$
Modest
- This hotel
- 86
- Bracket median
- 86
- Index median
- 90
Based on 289 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Food
74
Service
67
Location
65
Room
60
Value
53
Bathroom
40
Noise
10
View the 80 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room19 mentions
- “Having 3 kids it is super convenient to have the pull out couch and the free breakfast saves me $30-40 too. It's wild to me that any hotel room wouldn't have a microwave.” 2
- “Not to mention the living room area is nice to have if you have kids. Our kids are little and go to bed early so it's nice to be able to close the bedroom door and not have to just sit in the dark at 8pm.” 3
- “Agreed. Embassy Suites have outdated furniture, the one I work at near Disneyland California, people are constantly complaining about the a/c...” 10
- “the "upgraded room" was smaller than a Hyatt Place or a Home2Suites let alone an Embassy Suites.” 2
- “I'm not sure why they branded that particular property as an ES, the room was incredibly incredibly small.” 13
- “The room was totally fine, but the elevator situation was horrible.” 13
- “what i don't like is that some locations have extremely outdated furniture which makes or breaks my stay.” 10
- “The furniture was worn badly.” 5
- “Despite that, a whole load of us didn't get refunded our room deposit and we were all barely there so I know that no one broke anything.” 12
- “I prefer embassy for the breakfast and complimentary happy hour. what i don't like is that some locations have extremely outdated furniture which makes or breaks my stay.” 10
- “I can't stand staying in the Embassy suites where the view from the window is the interior of the hotel” 4
- “When I got to the room I encountered a large stain on the floor that looked like red wine. An additional stain on the sheets that looked like red wine, and wallpaper peeling in big folds in the bathroom.” 4
- “Both of our last 2 stays there in Fort Lauderdale, the room was dirty upon entering.” 5
- “The downside to Homewood is that standard rooms are often "studio suites". If you want a separate bedroom and living area, you'll usually be paying for a premium room.” 10
- “When I got to the room I encountered a large stain on the floor that looked like red wine.” 4
- “I didn't mind the ES and it's been a couple years since I was there...but I did NOT like the Hilton Marina, due to cleanliness, condition of the room and lousy staff attitude.....I will not return there.....” 5
- “Since that time, we have stayed at the Hilton Marina (totally enjoyed our stay, room was spotless and the ships are right in your backdoor!).” 5
- “The carpet was dirty (and sticky in the last room!!). Anyone that knows me, knows cleanliness is my number one priority.” 5
- “The one good thing about Embassy Suite hotels is that they are generally older and the rooms remain fairly spacious in size.” 13
Service19 mentions
- “What bothered us was they have a service elevator that was working but stuffed full of carts. They used the guest elevators for service, cleaning, etc. that indicates an indifference to their guests.” 13
- “the rooms were not ready to check in until almost 8pm. We were told 1, so we brought in luggage and all for 30 people. Turned away told to come check in at 4. Same thing but said 7. Then finally they called me at 8pm and we checked in.” 12
- “Honestly a lot of embassy suites are horrid. They are usually so large but they don't have the staff to properly take care of everything.” 4
- “Huge fan of Embassy Suites. Especially the MSP airport location. I frequently go there to visit my elderly mother... And the staff are Hella nice.” 2
- “I would have asked to change rooms except it was clear when I checked in that the person working the desk hadn't been trained to do it.” 4
- “Honestly a lot of embassy suites are horrid. They are usually so large but they don't have the staff to properly take care of everything. And they always feel so dated.” 4
- “I stayed at Embassy Suites a few weeks back for work and perhaps because I was from a 3rd world country visiting the states, the front desk staff were very rude.” 12
- “My wife and I also recently stayed at that ES. Our room was generally very dirty, kind of reminded me of a Vegas strip hotel room (not sure if that resonates with anyone else). The floor was super sticky, lots of (not our) hair about the room, weird stains.” 13
- “I didn't mind the ES and it's been a couple years since I was there...but I did NOT like the Hilton Marina, due to cleanliness, condition of the room and lousy staff attitude.....I will not return there.....” 5
- “Hilton Hotel USA! ... time to catch-up on your customer service!” 3
- “Embassy Suites Baton Rouge was filthy” 10
- “Hotel staff look worn out and when you talk to them, they sound more worn out than they look.” 13
- “Embassy suites has a better breakfast option and manager's reception guaranteed everyday.” 10
- “Hilton appears to no longer send customer surveys, the front desk went expressionless and did not say a word, nobody cares.” 13
- “The staff as well never seemed too happy either. Our last stay was 2011.” 5
- “I stayed at an ES in El Segundo this past May. Very nice property and staff.” 13
- “Our room was generally very dirty, kind of reminded me of a Vegas strip hotel room (not sure if that resonates with anyone else). The floor was super sticky, lots of (not our) hair about the room, weird stains.” 13
- “The floors were sticky and the tables not cleaned at all. So sticky we wiped ours down with sanitizer my wife carries.” 13
- “Huge fan of Embassy Suites. Especially the MSP airport location. I frequently go there to visit my elderly mother and like having the extra room for when I need to work. Plus the mini fridge and microwave oven so I can do some meals in my room. And the staff are Hella nice.” 2
Food22 mentions
- “Too bad it was the last time some of these hotels had a facelift. But it's the best free hotel breakfast in America so I still seek them out on the road. Say no to powdered eggs!” 3
- “I will agree the breakfast could be a bit smoother in it's presentation.” 5
- “A lot of Embassy Suites suffer from low maintenance.... Dieing brand but honestly it's my first brand I choose for my family. Where else can I get a really decent breakfast for free for 5 people?” 3
- “Ordered food and they completely forgot about us.” 12
- “Breakfast at ES is a lot higher quality. The made to order omelets alone are a big step up.” 10
- “Niagara ES no Made to order breakfast, and the hot food was cold.” 13
- “Embassy Suites are my favorite Hilton properties for sure. Having 3 kids it is super convenient to have the pull out couch and the free breakfast saves me $30-40 too.” 2
- “Hilton Hotels in the US are poorly maintained and the breakfast are not good.” 3
- “I stayed there recently and im not sure if I'm jaded but the breakfast is so gross.” 12
- “Being a Diamond member in other countries (got back from staying in Hilton Garden Inn in Korea and Singapore) makes a big difference! They upgraded my room and the free buffet breakfast was amazing.” 3
- “Roadway in provided a free shuttle to/from airport and to the pier & light breakfast.” 5
- “MrSnarkyPants • 2y ago That atrium was really cool in the 80s & 90s. That atrium was really cool in the 80s & 90s. Too bad it was the last time some of these hotels had a facelift. But it's the best free hotel breakfast in America so I still seek them out on the road.” 3
- “None of us felt the happy hour and breakfast were anything to write home about. I remember the breakfast being especially bad (cold food, ran out of food?).” 5
- “Where else can I get a really decent breakfast for free for 5 people?” 3
- “Embassy worker here, I believe we have the best breakfast in brand, it varies, but our property doesn't count or keep track of meals per room or anything.” 10
- “I stayed at a HI over Christmas and they couldn't even order breakfast food and bottled water.” 13
- “You could also look at Home2 for suite options. Might be cheaper on points. Don't book if you are paying, though, because you get half the points value as Embassy or Homewood. The breakfast is pretty bad though, it's microwave breakfast sandwiches .” 10
- “I prefer embassy for the breakfast and complimentary happy hour.” 10
- “Dieing brand but honestly it's my first brand I choose for my family. Where else can I get a really decent breakfast for free for 5 people?” 3
- “Embassy suites is a better breakfast, but only guarantees 2 free breakfasts per room for gold & diamond members.” 10
- “Despite some minor issues, we loved the spacious suites, fantastic pool area, and complimentary perks like breakfast and evening reception.” 9
- “MrSnarkyPants • 2y ago That atrium was really cool in the 80s & 90s. That atrium was really cool in the 80s & 90s. Too bad it was the last time some of these hotels had a facelift. But it's the best free hotel breakfast in America so I still seek them out on the road. Say no to powdered eggs!” 3
Noise2 mentions
- “The room was totally fine, but the elevator situation was horrible. It took 20 minutes to go to our room or to go to the lobby because the elevators were always full.” 13
- “The open atrium design also makes it worse as all of the noise leaks. The worst are the ones with young kids or belligerent teenagers 🙄” 3
Bed & Sleep1 mention
- “I came back with enough time to get 4 hours sleep before a flight. That's when I noticed blood stained sheets, carpet missing sections the size of a football and a bath tub floor that was textured because it was delaminated in several areas.” 4
Value8 mentions
- “Two bad stays in just the last week, very expensive stays, and the lack of listening and the gross lack of cleaning has me searching for other options.” 13
- “The price for ES has continued to be higher in the past couple of years. Our last two stays at ES were not good. Customer service was not good and when we arrived the last time at 8pm at night, we walked into a dirty room that hadn't been cleaned. :( Not good after a long day of travel.” 5
- “Used to love Embassy Suites but it's definitely hit or miss now. I usually don't really need a suite so it's been harder to justify the price recently.” 3
- “The room walls and bathroom are in really poor condition. We definitely landed in the wrong place, but to charge customers the amount they do they should be ashamed.” 10
- “Have been there twice since your stay (2011 isn't really that recent) and can't agree with your review. Yes, it has gotten expensive...demand is very high.” 5
- “My hotel used to have flowers, potted plants, tons of greenery around, in large concrete planters, all gone in favor of cost saving and brand streamlining. They still have some of the best values in the business - decent breakfasts plus happy hours and suites.” 3
- “we booked rooms 3 months ago and paid for 11 king suites. 1 bed then the pullout couch. When we got there, they told us they had overbooked and cut us down to 10 rooms and then we couldn't get the suites but got all double queens. While this is the same amount of sleeping room, we were only refunded for the room we lost and they would not reduce the price to the queen room price.” 12
- “Everything was so worn out and dated but the worst offense was that the bar had the audacity to charge $9 for a Bud Light... In Kansas City, where I can get a craft beer at the President Hilton for $7.” 4
Bathroom4 mentions
- “An additional stain on the sheets that looked like red wine, and wallpaper peeling in big folds in the bathroom.” 4
- “The room walls and bathroom are in really poor condition. We definitely landed in the wrong place, but to charge customers the amount they do they should be ashamed.” 10
- “The room walls and bathroom are in really poor condition.” 10
- “I came back with enough time to get 4 hours sleep before a flight. That's when I noticed blood stained sheets, carpet missing sections the size of a football and a bath tub floor that was textured because it was delaminated in several areas.” 4
Location5 mentions
- “We stayed there a year or so ago, the location was excellent.” 13
- “For years the ONLY place we stayed was the Embassy Suites. The location was so convenient and we always got a great rate.” 5
- “So, because I had the $200 credit with the Amex Platinum, I decided to stay at the Hyatt Centric in Buckhead (Atlanta). I am from Atlanta and use to work in Buckhead. It was conveniently located.” 2
- “Huge fan of Embassy Suites. Especially the MSP airport location. I frequently go there to visit my elderly mother and like having the extra room for when I need to work.” 2
- “The Hampton near the Broadway district has horrible elevators too. So small and just 2 of them so you had to wait a while.” 13
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 4 sources carry no publication date, so we cannot tell how current they are.
Ask about Embassy Suites by Hilton Brunswick
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-08-30.
0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
96
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 13 cited sources▾
Everything quoted on this page.
- 8Homewood and Embassy Suites are underrated : r/Hiltonreddit.comForum thread2026-05-01CurrentRead originalreddit.com
- 4r/Hilton - Nastiest embassy suites everreddit.comForum thread2025-11-15Recent15 quotes used
“When I got to the room I encountered a large stain on the floor that looked like red wine. An additional stain on the sheets that looked like red wine, and wallpaper peeling in big folds in the bathroom.”
Read originalreddit.com - 9Embassy Suites Gatlinburg Resort: Honest Reviewforum.thesmokymountains.comForum thread2025-04-20Recent2 quotes used
“Despite some minor issues, we loved the spacious suites, fantastic pool area, and complimentary perks like breakfast and evening reception.”
Read originalforum.thesmokymountains.com - 12Embassy Suites issues, wondering what exactly to ask forreddit.comForum thread2025-01-24Ageing7 quotes used
“the rooms were not ready to check in until almost 8pm. We were told 1, so we brought in luggage and all for 30 people. Turned away told to come check in at 4. Same thing but said 7. Then finally they called me at 8pm and…”
Read originalreddit.com - 3Is it just me or are Embassy Suites becoming more bland?reddit.comForum thread2024-12-08Ageing19 quotes used
“Too bad it was the last time some of these hotels had a facelift. But it's the best free hotel breakfast in America so I still seek them out on the road. Say no to powdered eggs!”
Read originalreddit.com - 13Embarrassing Embassy Suites : r/Hiltonreddit.comForum thread2024-09-17Ageing25 quotes used
“I'm not sure why they branded that particular property as an ES, the room was incredibly incredibly small. We didn't do breakfast, but did do the evening drinks reception (which I'm sure was in the same area as breakfast…”
Read originalreddit.com
Showing 6 of 13 cited · 0 read
1/3
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