Doubletree By Hilton Hartford Downtown
A downtown Hartford base near I-84 and the XL Center offering spacious suites and mixed room conditions.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Doubletree By Hilton Hartford Downtown is a transit-accessible property conveniently situated near I-84 with a skywalk connection to the XL Center. Guests appreciate the safe neighborhood and spacious two room suites for group stays. However, visitors frequently complain about uncomfortable beds along with erratic room cleanliness and dining quality. 256
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers agree that the downtown location is convenient for transit and provides quick access to I-84 and the XL Center. 2
- Guests consistently find the neighborhood safe and appreciate that the property functions as a serviceable home base. drawn from the full read
- The two room suites reliably offer enough space for three or four adults, while regular suites accommodate couples well. 6
The catch
- Room cleanliness divides visitors, with some reporting a super clean room with slippers while others found rooms only clean-ish or downright gross. 2
- Guest service reviews are mixed, as multiple reviewers praise the friendly front desk staff while one guest felt the staff were beyond rude. 2
- Impressions of on-site dining vary between guests who enjoyed the nice main floor restaurant and those who strongly disliked the food. drawn from the full read
Who it's for
- — Event attendees headed to the XL Center
- — Small groups needing two room suites
- — Travelers prioritizing transit access and I-84 proximity
Skip it if
- — Guests sensitive to uncomfortable beds
- — Travelers expecting flawless room cleanliness
- — Diners looking for reliable on-site food
Booking direct costs no more here and keeps Hilton Honors points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 78/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
84Nothing quotable yet on this one — the score leans on the rest of the coverage.
Location
88- “Arabella3516 • 2年前 It's a nice hotel. It's a nice hotel. I've stayed there a few times - safe area, walking distance to a lot of shops and restaurants.” 2
- “I haven't stayed there but I've been often, they host focus groups in one of their conference rooms. Safe neighbourhood, decent looking hotel. Very convenient in terms of access to subway and transit.” 2
Room
78Service
83Bed & Sleep
81Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
76- “Will mention in case your vision will be affected during the stay that the restaurant on the main floor is very nice (kind of expensive, but not crazy), but the bathrooms are bit far away and confusing to get to even with half decent vision.” 2
Where it is, how to reach it
Details checked 2026-08-29
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 11 points below the mid-range median of 89, across 522 hotels in the same bracket.
- This hotel
- 78
- Bracket median
- 89
- Index median
- 90
Based on 522 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 26 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Will mention in case your vision will be affected during the stay that the restaurant on the main floor is very nice (kind of expensive, but not crazy), but the bathrooms are bit far away and confusing to get to even with half decent vision.” 2
- “Nice rooms especially if you're an HHHonours member.” 2
- “Friendly staff and comfortable rooms.” 2
- “I've stayed a few times, it's nice and you get a warm cookie when you check-in. Great location to the hospitals too.” 2
- “Location is good. Front desk staff were nice” 2
- “The staff were beyond rude.” 2
- “Front desk staff were nice” 2
- “The Doubletree's right next to City Hall, very pedestrian friendly and safe area, lots of tourists.” 2
- “Stayed there a lot pre-pandemic as it was the hotel my work used for conferences and for out of town guests. Nice rooms especially if you're an HHHonours member.” 2
- “Will mention in case your vision will be affected during the stay that the restaurant on the main floor is very nice (kind of expensive, but not crazy), but the bathrooms are bit far away and confusing to get to even with half decent vision.” 2
- “I stayed there 2 years ago. Bed was shitty and the room was clean-ish.” 2
- “Bed was shitty and the room was clean-ish.” 2
- “I stayed there once while doing jury duty and it was nice! super clean room and they brought us all slippers” 2
- “The two room suites are big enough for 3 or 4 adults - regular suite good enough for a couple.” 6
- “Arabella3516 • 2年前 It's a nice hotel. It's a nice hotel. I've stayed there a few times - safe area, walking distance to a lot of shops and restaurants.” 2
- “In the before times, stayed there many visits. Good hotel, a bit off the downtown track but close enough to walk.” 6
- “That's in Glastonbury. A whole different suburban town. There actually is stuff walkable to it, so it's probably not a bad option as suburban hotel options go, but where do you actually need to be?” 5
- “Good hotel, a bit off the downtown track but close enough to walk.” 6
- “I haven't stayed there but I've been often, they host focus groups in one of their conference rooms. Safe neighbourhood, decent looking hotel. Very convenient in terms of access to subway and transit.” 2
- “Great location to the hospitals too.” 2
- “I didn't get a chance to use any of the amenities (obviously) but the location is very convenient - next to Eaton centre and walking distance to st.patrick station.” 2
- “Nice hotel, good location, and amazing cookies.” 2
- “Safe neighbourhood, decent looking hotel. Very convenient in terms of access to subway and transit.” 2
- “I've been twice in the past two years, perfectly serviceable hotel in a good location.” 2
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 4 sources carry no publication date, so we cannot tell how current they are.
Ask about Doubletree By Hilton Hartford Downtown
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 20/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-08-29.
Watch this hotel
We keep reading Doubletree By Hilton Hartford Downtown. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 6 cited sources▾
Everything quoted on this page.
- 5Need to stay in Hartford next month, is the Goodwin OK? Or ...reddit.comForum thread2024-01-31Ageing3 quotes used
“Goodwin is good. Clean, accessible to restaurants.”
Read originalreddit.com - 6Anyone ever stay at the double tree in downtown Detroit?reddit.comForum thread2023-09-17Ageing3 quotes used
“In the before times, stayed there many visits. Good hotel, a bit off the downtown track but close enough to walk.”
Read originalreddit.com - 1
- 2Has anyone stayed at the Doubletree downtown? : r/askTOreddit.comForum threadDate not stated30 quotes used
“Will mention in case your vision will be affected during the stay that the restaurant on the main floor is very nice (kind of expensive, but not crazy), but the bathrooms are bit far away and confusing to get to even wit…”
Read originalreddit.com - 3DoubleTree by Hilton Hartford Downtownbookonline.comReview siteDate not statedRead originalbookonline.com
- 4DoubleTree by Hilton Hartford Downtown - Hotelstravelagewest.comReview siteDate not statedRead originaltravelagewest.com